Michael D.
MD
Michael D.
Physical Therapist
Small-Business (50 or fewer emp.)
"Beautiful, Easy to Use, and a Big Productivity Boost with AI"
5/5
What do you like best about Prompt Health?

Aesthetically pleasing, ease of access and use, decreased documentation time. Use of AI has significantly increased productivity and performance. Review collected by and hosted on G2.com.

What do you dislike about Prompt Health?

Week condensed schedule does not fit entire screen, AI voice to note populates previous note so adds an additional step when documenting Review collected by and hosted on G2.com.

GB
Gabby B.
Physical Therapist
Mid-Market (51-1000 emp.)
Guest users or non-business users of the software, not included in G2 scores.
"Accurate AI That Makes Patient Notes Effortless"
5/5
What do you like best about Prompt Health?

Prompt makes writing my patient notes so easy. The AI portion really helps to define exactly what occurred in the session. I am really impressed with how accurate the medial language and terms are. Review collected by and hosted on G2.com.

What do you dislike about Prompt Health?

The only improvements I could see are fixing the schedule to easily change/move the break/lunch spots around. Review collected by and hosted on G2.com.

Verified User in Medical Practice
UM
Verified User in Medical Practice
Mid-Market (51-1000 emp.)
"Clinician Prompt review"
4.5/5
What do you like best about Prompt Health?

Prompt’s interface is much easier to work with than our previous EMR system. The AI features have also been helpful, making it easier to streamline our documentation and keep our notes more consistent. Review collected by and hosted on G2.com.

What do you dislike about Prompt Health?

I’ve had a few instances where the auto-note recording didn’t save, especially when I’m using the app on my phone. I’d also appreciate it if auto-note could populate the measurements directly, rather than listing them under the Objectives tab. Review collected by and hosted on G2.com.

AN
Verified User in Graphic Design
Physical Therapist
Mid-Market (51-1000 emp.)
"Easy-to-Use Sidekick AI That Quickly Generates Goals"
5/5
What do you like best about Prompt Health?

Ease of use of sidekick AI feature and it's ability generate goals. Review collected by and hosted on G2.com.

What do you dislike about Prompt Health?

Sometimes AI sidekick does not always populate the data into the proper category and recognize the data. Exercises need more photos to more easily generate HEP's. Insurances that require auth are harder to find out how many visits pt's has used and have left. Review collected by and hosted on G2.com.

PY
pamela y.
front desk
Mid-Market (51-1000 emp.)
"User-Friendly Scheduling with Handy Fax-from-Chart and Fax-from-File Tools"
5/5
What do you like best about Prompt Health?

It’s very user-friendly and makes it simple to schedule appointments. The fax-from-chart option is a great feature, and I use the fax-from-file function all the time. Review collected by and hosted on G2.com.

What do you dislike about Prompt Health?

Honestly, there isn’t really anything I don’t like. Review collected by and hosted on G2.com.

KJ
Karina J.
Physical Therapist
Enterprise (> 1000 emp.)
"Easy Note Writing with Professional AI Polish"
4/5
What do you like best about Prompt Health?

I like how easy it is to write notes and how AI makes it sound more professional Review collected by and hosted on G2.com.

What do you dislike about Prompt Health?

Changing the schedule blocks is complicated. And finding certain objective measures in the eval portion is a little bit difficult. Review collected by and hosted on G2.com.

Travis R.
TR
Travis R.
Clinical Director
Mid-Market (51-1000 emp.)
"Streamlined SOAP Note Writing That’s Easy to Follow"
4.5/5
What do you like best about Prompt Health?

I like the streamlining of the entire note writing process. The SOAP format is easy to follow and edit as needed. Review collected by and hosted on G2.com.

What do you dislike about Prompt Health?

I don't like that I have to constantly highlight and delete items from previous notes if I accidentally click out of the selected window. I also don't like the searching for exercises that I haven't favorited. Review collected by and hosted on G2.com.

HR
Hani R.
Physical therapist
Mid-Market (51-1000 emp.)
"Easy to Use, Time-Saving, and Packed with Helpful Sidekick Features"
4.5/5
What do you like best about Prompt Health?

easy to use , safe time and have a lot of sidekick feature that help a lot! Review collected by and hosted on G2.com.

What do you dislike about Prompt Health?

can be very lengthy in documentation and you can carry over information for old case when the patient return back with the same condition or post surgery. Review collected by and hosted on G2.com.

Verified User in Health, Wellness and Fitness
UH
Verified User in Health, Wellness and Fitness
Mid-Market (51-1000 emp.)
"Auto Notes and Voice-Logged Measurements Save Time on Documentation"
4/5
What do you like best about Prompt Health?

The auto note feature, and being able to speak our measurements so they’re automatically logged in the appropriate sections, helps tremendously with documentation and the time it takes to do notes. Review collected by and hosted on G2.com.

What do you dislike about Prompt Health?

Some of the downsides are the glitches—for example, patients not being able to fill out the outcome measurements, or they submit them but it doesn’t record in their chart. I also wish there were options to add goal measurements, edit goals, and edit the actual exercises on the flowsheet instead of having to delete them just to add a modified version. Also, the theraband section in the flowsheet only goes to green; it should include more colors like blue, black, and grey, etc. Review collected by and hosted on G2.com.

AL
Adrian L.
Physical Therapist
Mid-Market (51-1000 emp.)
"AI-Powered Notes Make Documentation Fast and Easy"
5/5
What do you like best about Prompt Health?

Use of AI to help with notes makes it much faster to complete all note types (daily notes, evaluations, progress notes) Review collected by and hosted on G2.com.

What do you dislike about Prompt Health?

Reduce amount of clicking needed to complete notes. It takes up extra time. Review collected by and hosted on G2.com.