--- title: Prompt Health Reviews meta_title: 'Prompt Health Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 140 reviews by the users' company size, role or industry to find out how Prompt Health works for a business like yours. aggregate_rating: rating_value: 4.8 review_count: 140 scale: '5' date_modified: '2026-08-11' parent_category: name: Ambulatory url: https://www.g2.com/categories/ambulatory --- # Prompt Health Reviews **Vendor:** Prompt Therapy Solutions **Category:** [Physical Therapy Software](https://www.g2.com/categories/physical-therapy) **Average Rating:** 4.8/5.0 **Total Reviews:** 140 ## About Prompt Health Prompt is the AI-powered Electronic Medical Record (EMR) and practice management platform for physical therapy, occupational therapy, speech-language pathology, pediatric, and chiropractic practices. Most EMRs store your data. Prompt acts on it. Before the visit, in the room, and after the visit, Prompt handles the work between your decisions and pauses when your judgment matters. You stay in control. AI handles everything between. Thousands of practices have switched to Prompt and the results are proven. 15-20 more visits per provider per month. $32K in annual revenue per clinician. 35% lower provider attrition. AI built on 9 years of clean, rehab-specific data across 100M+ visits and proven in real PT, OT, SLP, and chiropractic practices. Prompt unifies documentation, scheduling, billing, patient engagement, and analytics into one platform. No disconnected systems. No duplicate data entry. A clearer picture of how your practice is performing and a team invested in helping you grow. Core capabilities: EMR + practice management: Documentation, scheduling, billing, and compliance in one platform, built for PT, OT, SLP, pediatrics, and chiropractic practices. AI documentation assistance: 92% of notes completed during work hours. Clinicians finish faster and leave on time. Coding intelligence: Real-time coding support that increases functional CPT usage and recaptures revenue practices are currently leaving behind. Patient engagement: Digital intake, automated reminders, and outcomes tracking keep schedules full and patients coming back. Analytics: Real-time reporting across productivity, revenue, and documentation compliance for single-location clinics and multi-site organizations. Proven results driving thousands of practices to Prompt: 15-20 more visits per provider per month after switching from legacy systems. +18-20 point improvement in CPT coding accuracy. $32K in additional annual revenue per clinician. 92% of documentation completed during work hours. 1 full day cut from note sign-off time. 35% lower provider attrition. 45% fewer notes completed after hours. We are more than an EMR. We are the team behind your team: a clinician, a biller, an analyst, and a success rep assigned to your practice. Career Connection. 75+ university partnerships. Capitol Hill advocacy. Free business reviews. Because your success is how we grow. Other practices are getting squeezed by falling reimbursements and tightening compliance. Prompt practices are growing. That’s the difference. ## Prompt Health Reviews ### 1. Prompt Review **Rating:** 5.0/5.0 stars **Reviewed by:** Amanda B. | Billing Administration, Mid-Market (51-1000 emp.) **Reviewed Date:** February 21, 2025 **What do you like best about Prompt Health?** Prompt Customer Service always goes above and beyond to help us figure things out. That made the integration so much easier also. The software itself is helpful by applying out payments and showing us what needs attention. **What do you dislike about Prompt Health?** There isn't really anything to dislike about Prompt. **What problems is Prompt Health solving and how is that benefiting you?** Prompt alerts us to claims that are rejected by the payer right away and that is a huge help to get problems fixed asap. They also show the patient's real time balances due which helps our collections revenue. ### 2. Honest Review **Rating:** 5.0/5.0 stars **Reviewed by:** Taylor C. | Office Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** February 21, 2025 **What do you like best about Prompt Health?** How responsive the support team is in regards to questions with billing, patients and software bugs. **What do you dislike about Prompt Health?** That there isn't an email blast feature to reach a great number of our patients without having to export an excel spreadsheet and then pasting into separate emails. **What problems is Prompt Health solving and how is that benefiting you?** We are able to do our own billing and postings in a way that is more efficient than previously. We are able to act on claims faster and obtain faster payment since switching to Prompt. ### 3. Excellent onboarding and help with transitioning from old EMR! **Rating:** 5.0/5.0 stars **Reviewed by:** William H. | Owner and Physical Therapist, Small-Business (50 or fewer emp.) **Reviewed Date:** March 05, 2025 **What do you like best about Prompt Health?** customer service is second to none. They respond to emails very fast! After the initial transition, all note writing is now much faster. **What do you dislike about Prompt Health?** It does get pricey when you do some of the add ons such as Plus, Kiosk, etc. **What problems is Prompt Health solving and how is that benefiting you?** More efficient and easier billing integration, compared to WebPT. They also have very helpful features that allow us to try to fill empty appointment slots. ### 4. Wonderful and user-friendly EMR **Rating:** 5.0/5.0 stars **Reviewed by:** Jennylyn M. | Medical Biller Assistant, Small-Business (50 or fewer emp.) **Reviewed Date:** March 11, 2025 **What do you like best about Prompt Health?** Prompt is the EMR tools which every biller dreamt off. This EMR is very user-friendly and easy to understand. It makes our work so much easier. **What do you dislike about Prompt Health?** So far prompt is very useful and has been a wonderful companion in by billing work. **What problems is Prompt Health solving and how is that benefiting you?** Prompt has been wonderful and it benefits a lot when it comes to easy billing and tracking of EOB ### 5. Most Efficient EMR **Rating:** 5.0/5.0 stars **Reviewed by:** Jody B. | Revenue Cycle Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** February 21, 2025 **What do you like best about Prompt Health?** The best thing about Prompt is their support team. Not only will they help you trouble shoot issued in a timely manner they listen what can be improved. They are constantly updated and expanding the platform **What do you dislike about Prompt Health?** I have worked in the platform for over a year. The issues that I had with it when I first aren't an issue anymore. They listen and constantly make enhancements. **What problems is Prompt Health solving and how is that benefiting you?** Enhancing the platform ### 6. Billing With Prompt **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Medical Practice | Small-Business (50 or fewer emp.) **Reviewed Date:** March 11, 2025 **What do you like best about Prompt Health?** The interface is extremely easy to navigate. Prompt Support is efficient and informative. The videos in Prompt University have been very helpful when onboarding and implementing new clinics and staff members. **What do you dislike about Prompt Health?** We seem to continuously have issues after Prompt updates are implemented which can be frustrating. **What problems is Prompt Health solving and how is that benefiting you?** The interface for posting payments is very straightforward and easy to understand. Having the ability to tag and comment on claims has been an invaluable resource for payment posting and tracking. Being able to fax correspondence within Prompt rather than an outside system is very helpful and convenient. ### 7. Prompt makes every effort to offer education and help that is superior to rest. **Rating:** 5.0/5.0 stars **Reviewed by:** Bambi A. | Billing Specialist, Small-Business (50 or fewer emp.) **Reviewed Date:** March 11, 2025 **What do you like best about Prompt Health?** The knowledge base to find answers to any need you have. **What do you dislike about Prompt Health?** I would enjoy it more if it offered clinics the ability to check eligibility in the software **What problems is Prompt Health solving and how is that benefiting you?** Prompt is great to cut down on the paper aspect of billing. allowing the Insurance ERAs to drop right in for easy posting and follow up. ### 8. Easiest EMR I've Worked So Far **Rating:** 5.0/5.0 stars **Reviewed by:** Jennifer M. | Insurance Verification/Prior Authorization Specialist, Small-Business (50 or fewer emp.) **Reviewed Date:** March 11, 2025 **What do you like best about Prompt Health?** Prompt is the easiest EMR I have ever used. **What do you dislike about Prompt Health?** The thing I dislike the most is the amount of updates that are performed because we know that with an update, Prompt will 9/10 have an outage shortly after. **What problems is Prompt Health solving and how is that benefiting you?** I'm not sure that this question applies to me as an individual. ### 9. Can't miss with Prompt **Rating:** 5.0/5.0 stars **Reviewed by:** Kevin F. | Owner, Small-Business (50 or fewer emp.) **Reviewed Date:** April 29, 2025 **What do you like best about Prompt Health?** Although the transition was not easy, we have all been very happy with the move from our old EMR to Prompt! **What do you dislike about Prompt Health?** Not too much. The reporting is very robust. Sometimes a bit overwhelming but if you can't find a report that they have, I would be shocked! **What problems is Prompt Health solving and how is that benefiting you?** Speed and efficiencies in all facets of our company from billing, scheduling and documentation ### 10. Wonderful **Rating:** 5.0/5.0 stars **Reviewed by:** Nathalie R. | Office Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** February 21, 2025 **What do you like best about Prompt Health?** What I like most about Prompt is that, it's easy to use and runs smoothly. **What do you dislike about Prompt Health?** I do dislike the task section, I wish we had the ability to tag someone and comment. **What problems is Prompt Health solving and how is that benefiting you?** Prompt is working on the Billing Enhancements, and it can help with the turnround time with the claims. ### 11. Prompt is very user friendly to use. **Rating:** 5.0/5.0 stars **Reviewed by:** Tami K. | Revenue Cycle Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** March 11, 2025 **What do you like best about Prompt Health?** Prompt makes it easy to post ERAs and submit claims. Finding data in the patient chart is easy also. Monthly reporting is user friendly also. **What do you dislike about Prompt Health?** Trying to determine what some of the claims errors mean. **What problems is Prompt Health solving and how is that benefiting you?** Currently don't have issues. ### 12. Informative, supportive, positive **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Hospital & Health Care | Small-Business (50 or fewer emp.) **Reviewed Date:** April 16, 2025 **What do you like best about Prompt Health?** Training staff allows company personnel to utilize the billing system without having had any medical billing training to succeed **What do you dislike about Prompt Health?** In some situations, users will need to use the Support Team and Trainers to problem solve. **What problems is Prompt Health solving and how is that benefiting you?** Prompt System is allowing our company to process billing and collections on a timely basis ### 13. Excellent Technology **Rating:** 5.0/5.0 stars **Reviewed by:** Dave M. | CFO, Mid-Market (51-1000 emp.) **Reviewed Date:** February 28, 2025 **What do you like best about Prompt Health?** The intelligence of the program. The payment portal is a great tool. **What do you dislike about Prompt Health?** A few billing bugs - but Prompt has fixed them. **What problems is Prompt Health solving and how is that benefiting you?** Scheduling, Billing, Collections ### 14. Creative Product for growin business **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Health, Wellness and Fitness | Small-Business (50 or fewer emp.) **Reviewed Date:** February 12, 2025 **What do you like best about Prompt Health?** Fantastic customer service and a product that adds features to create a better user experience. **What do you dislike about Prompt Health?** Many items to integrate and features to learn can make it a little daunting but taking the time to learn them is beneficial because they are super helpful and makes your efficiency sky rocket. **What problems is Prompt Health solving and how is that benefiting you?** Better financial and operating reports. ### 15. Rocky start but got the hang of it **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Health, Wellness and Fitness | Mid-Market (51-1000 emp.) **Reviewed Date:** February 21, 2025 **What do you like best about Prompt Health?** I like that the payments are auto applied makes things more time efficient. The buckets are a nice breakdown. **What do you dislike about Prompt Health?** I wish the credits would auto apply for patients and there was a tertiary spot. **What problems is Prompt Health solving and how is that benefiting you?** the auto posting for billing claims ### 16. PROMPT makes life better as PT **Rating:** 5.0/5.0 stars **Reviewed by:** Christian R. | Small-Business (50 or fewer emp.) **Reviewed Date:** April 29, 2024 **What do you like best about Prompt Health?** As a clinic owner, I have a lot to worry about from compliance, to productivity to reimbursement. I can answer any question I may have about the health of my clinic by using PROMPT. PROMPT has a robust reporting that tells me EXACTLY how I am doing. Good bye guess work and frustration, hello increased revenue! **What do you dislike about Prompt Health?** I love PROMPT. The reason I know I love PROMPT is because I don't find myself muttering under my breath about some clunky function that doesn't work. IT WORKS! **What problems is Prompt Health solving and how is that benefiting you?** I have a much greater understanding of my revenue cycle. My accounts receivable has gone down tremendously since I began using PROMPT. ### 17. Physical Therapist/Owner **Rating:** 5.0/5.0 stars **Reviewed by:** Karl H. | Physical Therapist, Mid-Market (51-1000 emp.) **Reviewed Date:** November 17, 2023 **What do you like best about Prompt Health?** We switched to Prompt earlier this year after using WebPT for 11 years. Let me start off by saying that the ROI has been nothing short of amazing with Prompt. Overall, we have noticed a significant improvement in our reimbursement of on average $10/visit across all 7 of our clinics. The clinicians have reported improved documentation efficiency and ease of use. They like the treatment templates, documentation templates, and pre-charting to name a few. Prompt also allows for a simple right mouse click to fill gaps in the schedule from the waitlist, and there are many other advantages that Prompt has afforded us over WebPT. The back-end billing and reporting features offered in Prompt are light years better than WebPT, and the data is both easy to access and accurate. We have used multiple billing platforms over the years including WebPT/RevFlow, Therabill, Kareo and GE Centricity Group Management, and none have provided results comparable to Prompt. I would give Prompt the highest recommendation possible to those searching for a new EMR. **What do you dislike about Prompt Health?** I don't have any dislikes to report. We have submitted some minor "ticket" items to them and they have been very fast to reply. **What problems is Prompt Health solving and how is that benefiting you?** See previous comments. ### 18. The most elite EMR I've ever used, by a long shot! **Rating:** 5.0/5.0 stars **Reviewed by:** Mark L. | Small-Business (50 or fewer emp.) **Reviewed Date:** January 26, 2024 **What do you like best about Prompt Health?** Prompt is by far the most intuitive EMR I have ever used, whether it be in terms of ease of documentation, billing legally and ethically, being able to see information from previous visits, or making corrections when necessary. I have reached out to customer service twice (and only twice!) in over 3 years, and both times I was met with extremely timely, cordial, and truly helpful support. I cannot recommend this EMR enough, and I began my PT career doing contract therapy where I worked in a variety of settings using a variety of EMR's over approximately a year, so I have had plenty of exposure to different systems. **What do you dislike about Prompt Health?** The only complaints I have about prompt are regarding very nitpicky things, such as having to deselect billing modifiers when you don't want them for specific CPT codes, having to type in modalities that aren't included in the check box selections, etc. I had made suggestions in the past in terms of making little tweaks such as including referring providers in the drop down menu on top of therapy notes, but those things have since been implemented. So, not much to complain about now! **What problems is Prompt Health solving and how is that benefiting you?** I mainly use Prompt to bill my PT visits, so I am not particularly involved in the behind-the-scenes aspects of billing. However, I have seen how much faster our claims are coming through since we have moved to this EMR, and our billing folks have expressed how much easier their jobs are now! ### 19. Prompt is designed to make PT lives easier! **Rating:** 5.0/5.0 stars **Reviewed by:** Talia P. | Small-Business (50 or fewer emp.) **Reviewed Date:** November 17, 2023 **What do you like best about Prompt Health?** Prompt makes documentation much faster than other EMR systems that I have used in the past. The ability to create customize templates allows me to optimize efficiency while still tailoring to personal preferences of documenting. Prompt support is always quick to respond with any technical issues and they are constantly open to feedback to create new features specifically tailored to our requests. I would highly recommend Prompt EMR to any PT looking to decrease the burden of documentation in order to improve face to face patient care! **What do you dislike about Prompt Health?** No major drawbacks. We have occasionally experienced temporary bugs and issues with usability on the iPad, however Prompt has always been quick to respond with tech support so this is not a major concern. **What problems is Prompt Health solving and how is that benefiting you?** Prompt makes my documentation much more efficient so that I can provide better patient care while still producing high quality documentation. ### 20. NOT THE BEST SOFTWARE **Rating:** 0.0/5.0 stars **Reviewed by:** Verified User in Medical Practice | Small-Business (50 or fewer emp.) **Reviewed Date:** June 04, 2024 **What do you like best about Prompt Health?** THE CREATION OF THE MEDICAL NOTES IN THE SYSTEM ARE REALLY GOOD AND THE ABILITY TO FAX IS GOOD AS WELL. **What do you dislike about Prompt Health?** THEIR BILLING CONSTRUCT IS HORRIBLE AND IT IS NOT STRUCTURED THE WAY MEDICAL BILLING SHOULD BE, SO IT MAKES IT DIFFICULT TO TRACK AND APPLY MONEY WHICH CAUSES A LOT OF CONFUSION FOR FRONT OFFICE AND FOR PATIENTS. **What problems is Prompt Health solving and how is that benefiting you?** There are so many problems. Everything in the system is difficult and communicating with prompt has to be done through email unless you set up an appointment. This is also difficult because you usually get a response that does not make sense or does not apply because of the copy paste method. ### 21. Other EMRs do not compare **Rating:** 5.0/5.0 stars **Reviewed by:** Joanna B. | Mid-Market (51-1000 emp.) **Reviewed Date:** November 17, 2023 **What do you like best about Prompt Health?** The platform is very convenient, and easy to use. It is an amazing Billing system. It is modern and clean and support is great. The system is consistantly improving and takes into consideration any feature requests we have. We have used other systems and none come close to comparing to Prompt. **What do you dislike about Prompt Health?** Every issue we have taken to Prompt they have helped us with resolving. Our only consistent issue is with the clearinghouse they use. But again, Prompt is working to resolve these. **What problems is Prompt Health solving and how is that benefiting you?** We used WebPT prior to using Prompt and we always had 'work arounds' for everything. Prompt has made everything from scheduling to documentation to claim billing exceptionally easy and concenient and has helped take our patient experience to another level. ### 22. The Best EMR out there **Rating:** 5.0/5.0 stars **Reviewed by:** Lauris R. | Mid-Market (51-1000 emp.) **Reviewed Date:** November 21, 2023 **What do you like best about Prompt Health?** There is a lot to like about Prompt. The software is modern and intuitive. We get regular updates with integrations to speed up our processes. The team is incredibly responsive and HAPPY to be of assistance. They are in the business or reducing clicks, saving owners money and making your team happy on the product. **What do you dislike about Prompt Health?** While I love the frequent updates, this means the software is frequently changing which does make it hard to stay on top of the frequent updates. **What problems is Prompt Health solving and how is that benefiting you?** There is no perfect EMR out there. They all have their challenges, but I feel Prompt is really trying to make our staff, billers and owners happy by listening to our feedback and making a product that works. ### 23. Joining Prompt was like moving from the stone age to the space age **Rating:** 5.0/5.0 stars **Reviewed by:** Jesse P. | Small-Business (50 or fewer emp.) **Reviewed Date:** November 17, 2023 **What do you like best about Prompt Health?** Prompt is always adapting and upgrading their system to give the clinicians, front office, admin and business owners the most effective and efficient EMR. Makes all of our jobs easier. **What do you dislike about Prompt Health?** So hard to say - if there's a feature we don't like or a feature we wish Prompt had, they move quickly to make sure that it's either removed or it's added accordingly. **What problems is Prompt Health solving and how is that benefiting you?** Keeping our schedule full. With all of their automations and features, Prompt has multiple ways of keeping pts fully scheduled and the therapists fully booked. All of the features also cut down on the need for our front office to make phone calls. ### 24. Prompt Review **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Accounting | Small-Business (50 or fewer emp.) **Reviewed Date:** January 25, 2024 **What do you like best about Prompt Health?** While I use prompt for a limited number of things from an accounting role standpoint, I appreciate that it is easy to use and has a good number of features to help look at and analyze data like revenue, etc. It has been easy to interpret the data directly from the site for what I need without having to manipulate anything. **What do you dislike about Prompt Health?** In the past, collection reports have taken a long time (sometimes 15-20 minutes) to load to be ready for download, but over time that seems to have improved greatly and is not an issue I run into often at all anymore. **What problems is Prompt Health solving and how is that benefiting you?** While I use prompt in a limited capacity as an accountant, being able to view revenue per location and being able to set a multitude of specific filters is helpful, and limits the amount of time it can take to find needed data. ### 25. Wish I had found Prompt sooner **Rating:** 5.0/5.0 stars **Reviewed by:** Michelle S. | Owner, Small-Business (50 or fewer emp.) **Reviewed Date:** November 17, 2023 **What do you like best about Prompt Health?** The flow is very straight forward and works with the way my concrete brain works. This made implementation incredibly easy. It's really customizable and has a ton of integrations. I pretty much can't live without the auto-fax feature. They're constantly updating Prompt to make it even better. My billing company works almost exclusively with this software, so it's quite seamless. Any time I do have an issue, customer service gets back to me very quickly. I absolutely love this EMR and wish I had learned about it sooner. **What do you dislike about Prompt Health?** Yes it's more expensive than other EMRs, but for good reason. I have no regrets. **What problems is Prompt Health solving and how is that benefiting you?** There's frequently new updates that help make the workflow even smoother; like making is easier to add a client or providing multiple views/appearances of the same info to accomodate as many user preferences as possible. ### 26. Prompt is easy to use, easy to learn and very responsive to feedback **Rating:** 5.0/5.0 stars **Reviewed by:** Taylor S. | Mid-Market (51-1000 emp.) **Reviewed Date:** January 24, 2024 **What do you like best about Prompt Health?** I enjoy that Prompt is easy to use. As someone who has to train in staff on this EMR, I appreciate how simple yet effective things like scheduling, paying paitent balances and pulling reports are. **What do you dislike about Prompt Health?** Sometimes they come out with complicated updates. I really enjoy the simplicity of Prompt and when they roll out an update that seems to just complicate things more, it get annoying. **What problems is Prompt Health solving and how is that benefiting you?** As someone who uses Prompt AND a seperate software for our gym business, I know that pulling different reoports to look at different metrics can be cumbersome. However, Prompt makes reporting and looking at metrics easy. ### 27. Amazing Physical Therapy EMR! **Rating:** 5.0/5.0 stars **Reviewed by:** Matthew F. | Owner, COO, Mid-Market (51-1000 emp.) **Reviewed Date:** January 24, 2024 **What do you like best about Prompt Health?** I love Prompt EMR for the billing efficiencies and the magnitude of the reporting. It takes a complicated process and greatly simplifies it. **What do you dislike about Prompt Health?** I don't really have any downsides at this time. **What problems is Prompt Health solving and how is that benefiting you?** Solving an RCM and documentation issue. Without the software we couldn't keep medical records for our patients and submit charges for bills or track our revenues effectively. ### 28. We love the Prompt team! **Rating:** 5.0/5.0 stars **Reviewed by:** Michelle S. | Assistant Marketing Director, Mid-Market (51-1000 emp.) **Reviewed Date:** November 17, 2023 **What do you like best about Prompt Health?** I love how open to feature requests and updates Prompt is, they are much more flexible than other EMRs that we've experienced. They are also extremely "prompt" in getting back to you whenever you have questions. The customer service team is truly incredible! **What do you dislike about Prompt Health?** Though Prompt is pricier than our previous EMR, the benefits have been worth it. That would probably be the biggest drawback though. **What problems is Prompt Health solving and how is that benefiting you?** Prompt has helped in so many areas. Better and more efficient patient communication, quicker avenues for filling cancellations, a significant increase of Google reviews. ### 29. PROMPT is OUTSTANDING! **Rating:** 5.0/5.0 stars **Reviewed by:** Kelly B. | Small-Business (50 or fewer emp.) **Reviewed Date:** November 17, 2023 **What do you like best about Prompt Health?** Prompt is a very easy to use EMR. Prompt has increased productivity, revenue and helped us to grow. The DASHBOARD gives great insights to your business. Billing is smooth, with very few errors! Customer Support is great, easy to reach. I use PROMPT daily with billing and managing clincial staff. We also love the intergrations that PROMPT has with fax. I would HIGHLY recommend it! **What do you dislike about Prompt Health?** Nothing at this time - they are constantly making changes to improve! **What problems is Prompt Health solving and how is that benefiting you?** Prompt help us manage our secondary claims through the easy of billing ### 30. Easy to customize to my needs. **Rating:** 5.0/5.0 stars **Reviewed by:** Alex W. | Small-Business (50 or fewer emp.) **Reviewed Date:** January 25, 2024 **What do you like best about Prompt Health?** It is easy to train new staff and I have been able to customize the templates to fit my specific therapy needs. **What do you dislike about Prompt Health?** More hyper links for phone numbers and addresses so it goes directly to another app so I don't have to physically type this in. Copy past an entire day of my scheudle to the next week. **What problems is Prompt Health solving and how is that benefiting you?** Being able to document with ease and being abel to start and stop notes at will so I can have less work to do at the end of the day. ### 31. Prompt is the best Physical Therapy EMR on the market right now **Rating:** 5.0/5.0 stars **Reviewed by:** Daniel J. | Owner and Doctor of Physical Therapy at Total Balance Physical Therapy & Fitness, Mid-Market (51-1000 emp.) **Reviewed Date:** January 24, 2024 **What do you like best about Prompt Health?** back end billing is a cut above the rest **What do you dislike about Prompt Health?** There team has been growing or the last several years and there have been many changes **What problems is Prompt Health solving and how is that benefiting you?** combination EMR and practice management software make most admin tasks a breeze compared to other softwares ### 32. I really enjoy Prompt **Rating:** 5.0/5.0 stars **Reviewed by:** Nick B. | Mid-Market (51-1000 emp.) **Reviewed Date:** January 24, 2024 **What do you like best about Prompt Health?** The organization of everything. It is easy to navigate. **What do you dislike about Prompt Health?** Nothing. I think everything on prompt works great for what i use it for. **What problems is Prompt Health solving and how is that benefiting you?** Scheduling in an organized manner. Also it helps with following all the unique protocols healthcare requires. ### 33. Prompt has made our documentation faster. **Rating:** 5.0/5.0 stars **Reviewed by:** Ted A. | Small-Business (50 or fewer emp.) **Reviewed Date:** November 17, 2023 **What do you like best about Prompt Health?** It is intuitive with excellent templates and the ability to integrate with other cutting edge apps. Their customer service is responsive and not a bot or series of emails that lead nowhere. You have an actual person as aiason. We have Emily and she is great. **What do you dislike about Prompt Health?** Reportz should be comparable over time with graphing trends. I have to download and sort the data manually. I should be able to compare month to month and year to year for just about any category. **What problems is Prompt Health solving and how is that benefiting you?** Identifying underperforming areas of the practice. Helping predict reimbursement times. ### 34. Love prompts efficiency and training **Rating:** 5.0/5.0 stars **Reviewed by:** Brianne A. | Small-Business (50 or fewer emp.) **Reviewed Date:** November 17, 2023 **What do you like best about Prompt Health?** I love how quick and efficient it is for my patients to use for paperwork and the therapists love it. They are up to date on everything we would want with an EMR system. They also come out with updates and listen to their customers wants and have great customer service. **What do you dislike about Prompt Health?** A couple things on the front desk end could be improved like being able to send out outcome measures more than once on a case or paperwork more than once. **What problems is Prompt Health solving and how is that benefiting you?** Quicker documentation, lessening front desk workload ### 35. Updates are good but sometimes unneeded and makes more work **Rating:** 5.0/5.0 stars **Reviewed by:** Larae T. | Mid-Market (51-1000 emp.) **Reviewed Date:** January 25, 2024 **What do you like best about Prompt Health?** It is a good system schematicly. It is easy to explain to new users. **What do you dislike about Prompt Health?** I wish you could see the last 5-10 patients that you have looked up it would make having to go back into charts easlier and more friendly **What problems is Prompt Health solving and how is that benefiting you?** I dont really have a comment here ### 36. Outstanding **Rating:** 5.0/5.0 stars **Reviewed by:** Russell J. | Small-Business (50 or fewer emp.) **Reviewed Date:** January 24, 2024 **What do you like best about Prompt Health?** The ease and flow of going from case to case and taking payments. **What do you dislike about Prompt Health?** Billing. The new update makes it a little challenging when looking at some of the charts. **What problems is Prompt Health solving and how is that benefiting you?** Solves the need to micro manage every detail. If used correctly you will have no issues with anyones chart. ### 37. Opportunities! **Rating:** 5.0/5.0 stars **Reviewed by:** Amy D. | Small-Business (50 or fewer emp.) **Reviewed Date:** November 17, 2023 **What do you like best about Prompt Health?** If you are looking for an EMR with amazing reporting abilities you can stop looking. Prompt is top notch! The tools and reports offer amazing opportunities to find and fix issues, and increase revenue. Highly recommend! **What do you dislike about Prompt Health?** Clicks... A more keyboard friendly version would be nice. But, the other features far outweigh this issue. **What problems is Prompt Health solving and how is that benefiting you?** We've presented several suggestion features to Prompt, with great response. ### 38. The best physical therapy EHR! **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Hospital & Health Care | Small-Business (50 or fewer emp.) **Reviewed Date:** June 17, 2023 **What do you like best about Prompt Health?** The ease of using the platform and how clean it looks on every page. **What do you dislike about Prompt Health?** It's on the more expensive side of EHR. It is a great platform but a large part of our expenses **What problems is Prompt Health solving and how is that benefiting you?** Quick ability to send claims and get paid. ### 39. The best EMR system I have used with all-in-one. **Rating:** 5.0/5.0 stars **Reviewed by:** Ricky O. | Small-Business (50 or fewer emp.) **Reviewed Date:** November 17, 2023 **What do you like best about Prompt Health?** The ease of billing and best controls. Also, noting for therapist is much faster . **What do you dislike about Prompt Health?** The least I like about is the intake process. **What problems is Prompt Health solving and how is that benefiting you?** The ease in billing and helping us maintain a 3% denial rate. ### 40. Very user friendly! **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Health, Wellness and Fitness | Mid-Market (51-1000 emp.) **Reviewed Date:** January 24, 2024 **What do you like best about Prompt Health?** user friendly and makes PT scheduling easy **What do you dislike about Prompt Health?** updates that make things a bit more complicated **What problems is Prompt Health solving and how is that benefiting you?** ease of scheduling for PT. Making thing more seemless. ## Prompt Health Discussions - [How do you balance quick access and AI documentation with frequent logouts in Prompt Health?](https://www.g2.com/discussions/how-do-you-balance-quick-access-and-ai-documentation-with-frequent-logouts-in-prompt-health) - 1 upvote - [View Prompt Health pricing details and edition comparison](https://www.g2.com/products/prompt-health/reviews?page=3§ion=pricing&secure%5Bexpires_at%5D=2026-08-12+12%3A11%3A00+-0500&secure%5Bsession_id%5D=0198a898-924e-44e1-857a-093e00bf5cef&secure%5Btoken%5D=e3cf6ff36102b7e2b35072cfe6c01aaf5e32cde0c420a99ccd243538260498ef&format=llm_user) ## Prompt Health Integrations - [CardConnect](https://www.g2.com/products/cardconnect/reviews) - [Fax App](https://www.g2.com/products/fax-app/reviews) - [Fax.Plus](https://www.g2.com/products/alohi-fax-plus/reviews) - [FOTO](https://www.g2.com/products/foto/reviews) - [Kno2](https://www.g2.com/products/kno2/reviews) - [Practice Intel](https://www.g2.com/products/practice-intel/reviews) - [SideKick](https://www.g2.com/products/tobit-laboratories-sidekick/reviews) - [Sidekick](https://www.g2.com/products/prompt-therapy-solutions-sidekick/reviews) - [SideKick AI](https://www.g2.com/products/sidekick-ai-2024-08-25/reviews) - [Weave](https://www.g2.com/products/weave-weave/reviews) ## Prompt Health Features **Additional Functionality** - Patient Records Management - Pre-Appointment Screening - EMR/EHR - Calendar Management - Third-Party Integrations - SMS Messaging - Customizable Branding - Broadcast Messaging - Commenting/Notes - Cancellation Management - Room Scheduling - Billing & Invoicing - Email Marketing - Faculty/Staff Management - Recurring Appointments - AI Copilot - Multiple Appointment Types - API - Alerts/Notifications - No-Show Tracking - Patient Portal - Multi-Physician - Payment Processing - Wait List Management - Electronic Signature - Task Management - Reporting/Analytics - Patient Communications - HIPAA Compliant - Prescription Renewal - Patient Questionnaires - Insurance Eligibility Verification - Patient Intake - Multi-Location - Virtual Meetings - Approval Process Control - Check-in/Check-out - Mobile Access - Generative AI - Reminders - Online Scheduling **Additional Functionality** - Multi-Location - Activity Tracking - Scheduling - Automated Scheduling - Calendar Sync - Progress Tracking - Charting - Document Management - Customizable Templates - Exercise Library - Progress Notes - EMR/EHR - Billing & Invoicing - Activity Dashboard - API - Treatment Planning - Practice Management - Confirmations/Reminders - Customer Database - Reporting/Analytics - HIPAA Compliant - Insurance Management - Customizable Reports - Electronic Payments - Data Import/Export - Patient Portal - For Physical Therapy - Generative AI - Customizable Forms - AI Copilot - Claims Management - SOAP notes - Appointment Management - Assessment Management **Information Flow** - Patient Case Management - Referrals Management - Records Management - Campaign Management - Forms Management **Clinical** - Compliance - Revenue Cycle Management (RCM) - Software Integrations - Revenue Cycle Management (RCM) - Task Automation - Revenue Cycle Management (RCM) - ICD-10 Compliance - Sarbanes-Oxley Compliance - Invoice Management - Workflow Management - Financial Management - Denial Management - Cash Flow Management - User Management - Claims Management **Operations** - Workflow Optimization - Clinical Documentation - EHR Integration - Clinical Documentation - Clinical Communication - Clinical Documentation - Transcription Automation - Clinical Documentation - CDI Training - Clinical Documentation - Clinical Data Exchange - Clinical Documentation - Document Access - Clinical Documentation - Digitization - Clinical Documentation **Clinical Workflow Management** - Multiple Medical Provider Access - Ancillary Care Provider Access - Meaningful Use Reporting - Clinical Documentation - Mobile Access - Historical Reporting - For Primary Care - For Urgent Care - Clinical Care **Patient Convenience ** - Tablets and Kiosks - Payment Collection - Form Workflow - Patient Check-in - Mobile Patient Intake - Customizable Forms - Data Collection **Operations Management** - Administrative Processes - Back Office Processes - Workflow Coordination - Practice Specialty Support **Agentic AI - Medical Billing** - Natural Language Interaction **Patient Communication & Engagement** - Personalized Patient Outreach - Intelligent Chatbots & Virtual Assistants - Two-Way Patient Messaging - AI-Powered Appointment Reminders **Additional Functionality** - Workflow Management - Charting - Practice Management - Secure Data Storage - Customizable Dashboard - Generative AI - Scheduling - Invoice History - HIPAA Compliant - Electronic Payments - Online Intake Forms - Dunning Management - Records Management - Reminders - Credit Card Processing - Accounting - Document Management - E-Prescribing - Remittance Advice - PACS Integration - Customizable Templates - Historical Reporting - Compliance Tracking - Billing & Invoicing - Claims Management - Data Import/Export - Live Chat - Code & Charge Entry - Financial Management - Reporting & Statistics - Claims Scrubbing - Quotes/Estimates - Activity Dashboard - Customizable Reports - API - Self Service Portal - Real-Time Reporting - Appointment Management - Insurance Eligibility Verification - Real-Time Data - Forms Management - AI Copilot - Revenue Management - Multi-Location - Payment Collection - Customer Database - Calendar Management **Patient Experience** - Dashboards & Reporting - Team Management - Secure Communications - Patient Experience Management - Historical Reporting - Real-Time Reporting - Discharge Management - Invoice Management - Registration Management - Admissions Management - Booking Management - Calendar Management - Claims Management - Appointment Management - Communication Management - Workflow Management - Email Management - Contact Management - Document Management - Pipeline Management - Lead Management - Task Management - Client Management **Financial** - Billing Automation - Revenue Cycle Management (RCM) - Clearinghouse Integration - Revenue Cycle Management (RCM) - Claims Management - Revenue Cycle Management (RCM) - Medical Billing - Recurring/Subscription Billing - Reimbursement Management - Insurance Eligibility Verification - EHR/EMR Integration **Patient Health Information Management** - ePHI Storage - Interoperability - Patient Workflow Management - Telemedicine Integration - Claims Management - Documentation Management - Revenue Management - Patient Records Management - Document Management - Invoice Management - Medication Management - Task Management - Care Plan Management - Calendar Management - Communication Management - Prescription Management - Inventory Management - Forms Management - Image Management - Practice Management - Intake Management - Appointment Management - Lab Order Management - Configurable Workflow - Formulary Management - EMR/EHR - Clinic Interoperability - Compliance Management - Records Management - Template Management - Registration Management - Referral Management - Case Management - For Pain Management - Escalation Management - Queue Management - In-Patient Management **Administration ** - Patient Data Transfer - HIPAA Compliance - Insurance Credentialing - ID Verification - Appointment Scheduler Integration - E-Signature - Insurance Eligibility Verification - Patient Records Management **Added Efficiencies** - EMR/EHR - Compliance - Medical Billing - Patient Information Management - Medical Billing - Third-Party Integrations - Data Integration - Tax Management - Expense Management - Claims Management - Fixed Asset Management - Materials Management - Cash Management - Workflow Management - Subscription Management - Invoice Management - Audit Management - Availability Management - Employee Management - Insurance Management - Practice Management - Care Plan Management - Appointment Management - Compliance Management - Records Management - Document Management - Calendar Management - Assessment Management - Template Management - Patient Records Management - Inventory Management - Communication Management - EMR/EHR - Forms Management - Contact Management - Accounting Integration - Out-Patient Management - Payroll Management - Physician Management - Registration Management - Task Management - Policy Management - Revenue Management - In-Patient Management - Lab Information Management - Bed Management - Patient Flow Management - Vaccine Management - Financial Management - Telemedicine Integration **Generative AI** - AI Text Summarization **Scheduling & Access Optimization** - Self-Service Appointment Scheduling - Digital Intake & Pre-Visit Forms - AI-Based Scheduling Optimization - Waitlist & Cancellation Management **Additional Functionality** - Compliance Tracking - Self Service Portal - Document Storage - Activity Tracking - Charting - Reporting & Statistics - API - HIPAA Compliant - Activity Dashboard - Appointment Scheduling - Customizable Reports - Real-Time Updates - E-Prescribing - Scheduling - Pharmacy - Generative AI - AI Copilot - Real-Time Data - Data Import/Export - Client Portal - Real-Time Reporting - Automated Scheduling - Multi-Location - Alerts/Notifications - Order Entry - Access Controls/Permissions - Customizable Templates - Reminders - Project Accounting - Medical Coding - Payment Processing - Payment Reconciliation - Approval Process Control - Revenue Recognition - Resource Allocation & Planning - General Ledger - Mobile Access - Purchasing & Receiving - For Medical Purposes - Secure Data Storage - Financial Reporting - Accounts Payable - Accounts Receivable - Budgeting/Forecasting - Financial Analysis - Electronic Payments - Patient Scheduling - Live Chat - Patient Engagement - Physician Scheduling - Multi-Physician - Patient Portal - Telemedicine - Insurance Eligibility Verification - Claims Scrubbing - Patient Intake - Clinic Interoperability - SOAP notes - Billing & Invoicing - Task Scheduling - Chat/Messaging - Goal Setting/Tracking - For Occupational Therapists - Progress Tracking - Progress Reports - Mobile Alerts - Customizable Forms - Drag & Drop - Waiting Time Tracking - Document Templates - Patient Monitoring - Customer Database - Real-Time Notifications - Monitoring - Patient Location Tracking - SMS Messaging - Contact Database - Surveys & Feedback - Real-Time Monitoring - Clinical Notes - Credit Card Processing - Growth Charts - Scheduled/Automated Reports - Immunization & Allergy Tracking - Medical History Records - Treatment Planning - Coding Assistance - Email Reminders - Availability Indicator - For Podiatrists - Online Intake Forms - Customizable Fields - Imaging and X-rays - Calendar Sync - Customizable Branding - Facility Scheduling - Referral Tracking - For Speech Therapists - Historical Reporting **Additional Functionality** - Claims Tracking - Task Scheduling - Revenue Recognition - Audit Trail - Customizable Reports - Remittance Advice - Reporting/Analytics - Accounts Receivable - AI Copilot - For Healthcare - Payment Collection - Dashboard Creation - Transaction History - Data Verification - Document Storage - API - Forecasting - Claims Scrubbing - Revenue Management - Payment Processing - Generative AI - Monitoring - Customer History - Credit Card Processing - Search/Filter - Electronic Payments - Charting - Patient Portal - HIPAA Compliant - Pre-Registration - Patient Intake - Customer Database - Batch Processing - Reminders - Patient Scheduling **Additional Functionality** - Onsite Registration - Patient Scheduling - Activity Dashboard - Wireless Internet Access Control - Photo Capture - Self Check-In/Check-Out - QR Codes - Alerts/Notifications - Payment Processing - Configuration Management - AI Copilot - Reporting/Analytics - Interactive Content - Data Synchronization - Generative AI - Digital Signage - Multi-Language - Wayfinding - Virtual Keyboard - User Session Management - Customizable User Interface - For Medical Purposes - HIPAA Compliant - Timeout - Customizable Branding - Queue Management - Touch Screen - ID Scanning **Additional Functionality** - Scheduling - Contact Database - Document Storage - Activity Tracking - AI Copilot - Billing & Invoicing - Customizable Fields - Automated Scheduling - Referral Tracking - Reporting & Statistics - Marketing Automation - Reminders - Alerts/Notifications - Customizable Templates - Mobile Access - Monitoring - Audience Targeting - Live Chat - Task Progress Tracking - Predictive Analytics - Task Scheduling - For Healthcare - Multi-Location - Chat/Messaging - Customizable Reports - HIPAA Compliant - Charting - Forecasting - Client Portal - Mobile Alerts - Customizable Forms - Drag & Drop - Waiting Time Tracking - Document Templates - Patient Monitoring - Patient Intake - Customer Database - Real-Time Notifications - Patient Location Tracking - SMS Messaging - API - Self Service Portal - Electronic Payments - Surveys & Feedback - Real-Time Monitoring - Patient Scheduling - Generative AI **Agentic AI - EHR** - Autonomous Task Execution **Care Coordination & Automation** - Risk Stratification & Patient Prioritization - Automated Care Pathway Guidance - Referral Management **Additional Functionality** - Quality Assurance - For Anesthesiologists - Data Collection - AI Copilot - Preoperative Modules - Generative AI - ICD-10 Compliance - Intraoperative Charting - EHR/EMR Integration - Templates - Patient Communications - Reporting & Statistics - Compliance Tracking - Customizable Templates - Customizable Forms - Multi-Location - Voice Recognition - API - Activity Dashboard - E-Prescribing - Billing & Invoicing - ONC-ATCB Certified - Referral Tracking - Claims Scrubbing - Electronic Payments - Insurance Eligibility Verification - Coding Assistance - Meaningful Use Certified - Live Chat - HIPAA Compliant - Treatment Planning - Charting - Patient Portal - For Cardiologists - Reminders - Customizable Reports - Appointment Scheduling - Third-Party Integrations - Monitoring Device Integration - Patient Intake - Decision Support - Progress Notes - For Dermatologists - Data Import/Export - Lab Integration - Telemedicine - Medical Billing - Reporting/Analytics - Audit Trail - Medication Database - Clinical Notes - Handwriting Recognition - Imaging and X-rays - File Sharing - Patient Scheduling - Immunization & Allergy Tracking - Order Entry - Outcome Assessment Tools - Alerts/Notifications - Initial Assessments - Family History Tracking - Annotations - Diagnostic Reports - Growth Charts - Customizable Tests - Patient Engagement - EDI - For Family Medicine - Medication History - For Substance Abuse Therapy - For Mental/Behavioral Health - Confirmations/Reminders - Medication Alerts/Warnings - Mobile App - Therapy Notes - Electronic Signature - For Group Therapy - For Neurologists - Speech Recognition - Hardware Integration - For Obstetrics & Gynecology - Diagnostic Imaging - Patient Education - Patient Questionnaires - Patient Monitoring - Task Scheduling - For Ophthalmologists - SOAP notes - 3D Imaging - For Orthopedics - PACS Integration - Electronic Prior Authorization - Analytics - Vitals Tracking - For Podiatrists - Medical History Records - Automatic Transcription - Case Notes - Self Service Portal - Access Controls/Permissions - Third-Party Integration - Scheduling - For Psychiatrists - Self Check-In/Check-Out - Urgent Care Templates - Digital Signature - Lab Results - Payment Processing - Data Security - Drug Reference Database - Accounting - For Urologists - Collaboration Tools - Web-based Deployment **Operational Intelligence & Integration** - Predictive No-Show Analytics - EHR & Practice Management Integration - Operational Performance Dashboards ## Top Prompt Health Alternatives - [WebPT](https://www.g2.com/products/webpt/reviews) - 4.4/5.0 (159 reviews) - [SPRY](https://www.g2.com/products/spry-spry/reviews) - 4.6/5.0 (85 reviews) - [Raintree Systems](https://www.g2.com/products/raintree-systems/reviews) - 4.2/5.0 (117 reviews)