# Top 10 Medallia Agile Research Alternatives & Competitors **Average Rating:** 4.3/5 **Total Number of Reviews:** 65 The Enterprise Feedback Management Software solutions below are the most common alternatives that users and reviewers compare with Medallia Agile Research. Enterprise Feedback Management Software is a widely used technology, and many people are seeking user friendly, popular software solutions with brand design consistency, security, and system monitoring. Other important factors to consider when researching alternatives to Medallia Agile Research include customer service. The best overall Medallia Agile Research alternative is Delighted. Other similar apps like Medallia Agile Research are AskNicely, Nicereply, HubSpot Service Hub, and Glassbox. Medallia Agile Research alternatives can be found in [Enterprise Feedback Management Software](https://www.g2.com/categories/enterprise-feedback-management) but may also be in [Help Desk Software](https://www.g2.com/categories/help-desk) or [Session Replay Software](https://www.g2.com/categories/session-replay). ## Best Paid & Free Alternatives to Medallia Agile Research - [Delighted](https://www.g2.com/products/delighted/reviews) - [AskNicely](https://www.g2.com/products/asknicely/reviews) - [Nicereply](https://www.g2.com/products/nicereply/reviews) - [HubSpot Service Hub](https://www.g2.com/products/hubspot-service-hub/reviews) - [Glassbox](https://www.g2.com/products/glassbox/reviews) - [UserTesting](https://www.g2.com/products/usertesting/reviews) - [Mouseflow](https://www.g2.com/products/mouseflow/reviews) - [Swell](https://www.g2.com/products/socialswell-inc-swell/reviews) - [Agentforce Service (formerly Salesforce Service Cloud)](https://www.g2.com/products/agentforce-service-formerly-salesforce-service-cloud/reviews) - [LiveAgent](https://www.g2.com/products/liveagent/reviews) ## Top 10 Alternatives to Medallia Agile Research Recently Reviewed By G2 Community Browse options below. Based on reviewer data, you can see how Medallia Agile Research stacks up to the competition, check reviews from current & previous users in industries like Computer Software, Information Technology and Services, and E-Learning, and find the best product for your business. ### 1. [Delighted](https://www.g2.com/products/delighted/reviews) By Qualtrics **Average Rating:** 4.7/5 **Total Reviews:** 60 Delighted uses Net Promoter System to gather feedback from customers to learn and improve business. Reviewers say compared to Medallia Agile Research, Delighted is: - Easier to set up - Easier to admin - More usable Categories in common with Medallia Agile Research: [Enterprise Feedback Management](https://www.g2.com/categories/enterprise-feedback-management) **Compare:** [Medallia Agile Research vs Delighted](https://www.g2.com/compare/delighted-vs-medallia-agile-research) **Compare Delighted with other alternatives:** - [Delighted vs AskNicely](https://www.g2.com/compare/asknicely-vs-delighted) - [Delighted vs Nicereply](https://www.g2.com/compare/delighted-vs-nicereply) - [Delighted vs HubSpot Service Hub](https://www.g2.com/compare/delighted-vs-hubspot-service-hub) - [Delighted vs Glassbox](https://www.g2.com/compare/delighted-vs-glassbox) - [Delighted vs UserTesting](https://www.g2.com/compare/delighted-vs-usertesting) - [Delighted vs Mouseflow](https://www.g2.com/compare/delighted-vs-mouseflow) - [Delighted vs Swell](https://www.g2.com/compare/delighted-vs-socialswell-inc-swell) - [Delighted vs Agentforce Service (formerly Salesforce Service Cloud)](https://www.g2.com/compare/agentforce-service-formerly-salesforce-service-cloud-vs-delighted) - [Delighted vs LiveAgent](https://www.g2.com/compare/delighted-vs-liveagent) ### 2. [AskNicely](https://www.g2.com/products/asknicely/reviews) By AskNicely **Average Rating:** 4.7/5 **Total Reviews:** 1,050 The simple way to measure and improve customer happiness using the Net Promoter Score (NPS) framework. Reviewers say compared to Medallia Agile Research, AskNicely is: - Slower to reach roi - Better at meeting requirements - Easier to set up Categories in common with Medallia Agile Research: [Enterprise Feedback Management](https://www.g2.com/categories/enterprise-feedback-management) **Compare:** [Medallia Agile Research vs AskNicely](https://www.g2.com/compare/asknicely-vs-medallia-agile-research) **Compare AskNicely with other alternatives:** - [AskNicely vs Delighted](https://www.g2.com/compare/asknicely-vs-delighted) - [AskNicely vs Nicereply](https://www.g2.com/compare/asknicely-vs-nicereply) - [AskNicely vs HubSpot Service Hub](https://www.g2.com/compare/asknicely-vs-hubspot-service-hub) - [AskNicely vs Glassbox](https://www.g2.com/compare/asknicely-vs-glassbox) - [AskNicely vs UserTesting](https://www.g2.com/compare/asknicely-vs-usertesting) - [AskNicely vs Mouseflow](https://www.g2.com/compare/asknicely-vs-mouseflow) - [AskNicely vs Swell](https://www.g2.com/compare/asknicely-vs-socialswell-inc-swell) - [AskNicely vs Agentforce Service (formerly Salesforce Service Cloud)](https://www.g2.com/compare/agentforce-service-formerly-salesforce-service-cloud-vs-asknicely) - [AskNicely vs LiveAgent](https://www.g2.com/compare/asknicely-vs-liveagent) ### 3. [Nicereply](https://www.g2.com/products/nicereply/reviews) By Nice Reply s.r.o. **Average Rating:** 4.5/5 **Total Reviews:** 431 Customer Satisfaction Survey, NPS & CES Reviewers say compared to Medallia Agile Research, Nicereply is: - Slower to reach roi - Easier to set up - Better at meeting requirements Categories in common with Medallia Agile Research: [Enterprise Feedback Management](https://www.g2.com/categories/enterprise-feedback-management) **Compare:** [Medallia Agile Research vs Nicereply](https://www.g2.com/compare/medallia-agile-research-vs-nicereply) **Compare Nicereply with other alternatives:** - [Nicereply vs Delighted](https://www.g2.com/compare/delighted-vs-nicereply) - [Nicereply vs AskNicely](https://www.g2.com/compare/asknicely-vs-nicereply) - [Nicereply vs HubSpot Service Hub](https://www.g2.com/compare/hubspot-service-hub-vs-nicereply) - [Nicereply vs Glassbox](https://www.g2.com/compare/glassbox-vs-nicereply) - [Nicereply vs UserTesting](https://www.g2.com/compare/nicereply-vs-usertesting) - [Nicereply vs Mouseflow](https://www.g2.com/compare/mouseflow-vs-nicereply) - [Nicereply vs Swell](https://www.g2.com/compare/nicereply-vs-socialswell-inc-swell) - [Nicereply vs Agentforce Service (formerly Salesforce Service Cloud)](https://www.g2.com/compare/agentforce-service-formerly-salesforce-service-cloud-vs-nicereply) - [Nicereply vs LiveAgent](https://www.g2.com/compare/liveagent-vs-nicereply) ### 4. [HubSpot Service Hub](https://www.g2.com/products/hubspot-service-hub/reviews) By HubSpot **Average Rating:** 4.4/5 **Total Reviews:** 2,917 Deliver personalized support at scale with Breeze customer agent and an AI-powered knowledge base that work together to identify content gaps and enhance self-service. Boost CSAT with proactive tools like health scores and usage analytics that drive adoption. HubSpot Smart CRM powers everything, giving your customer-facing teams unified data and immediate insights without complex setup. Reviewers say compared to Medallia Agile Research, HubSpot Service Hub is: - Slower to reach roi - More expensive - Better at meeting requirements Categories in common with Medallia Agile Research: [Enterprise Feedback Management](https://www.g2.com/categories/enterprise-feedback-management) **Compare:** [Medallia Agile Research vs HubSpot Service Hub](https://www.g2.com/compare/hubspot-service-hub-vs-medallia-agile-research) **Compare HubSpot Service Hub with other alternatives:** - [HubSpot Service Hub vs Delighted](https://www.g2.com/compare/delighted-vs-hubspot-service-hub) - [HubSpot Service Hub vs AskNicely](https://www.g2.com/compare/asknicely-vs-hubspot-service-hub) - [HubSpot Service Hub vs Nicereply](https://www.g2.com/compare/hubspot-service-hub-vs-nicereply) - [HubSpot Service Hub vs Glassbox](https://www.g2.com/compare/glassbox-vs-hubspot-service-hub) - [HubSpot Service Hub vs UserTesting](https://www.g2.com/compare/hubspot-service-hub-vs-usertesting) - [HubSpot Service Hub vs Mouseflow](https://www.g2.com/compare/hubspot-service-hub-vs-mouseflow) - [HubSpot Service Hub vs Swell](https://www.g2.com/compare/hubspot-service-hub-vs-socialswell-inc-swell) - [HubSpot Service Hub vs Agentforce Service (formerly Salesforce Service Cloud)](https://www.g2.com/compare/agentforce-service-formerly-salesforce-service-cloud-vs-hubspot-service-hub) - [HubSpot Service Hub vs LiveAgent](https://www.g2.com/compare/hubspot-service-hub-vs-liveagent) ### 5. [Glassbox](https://www.g2.com/products/glassbox/reviews) By Glassbox **Average Rating:** 4.9/5 **Total Reviews:** 809 Glassbox provides digital customer experience analytics for web and mobile apps. Drive revenue, profitability & loyalty with optimized digital CX. Reviewers say compared to Medallia Agile Research, Glassbox is: - Easier to set up - Better at meeting requirements - Easier to admin Categories in common with Medallia Agile Research: [Enterprise Feedback Management](https://www.g2.com/categories/enterprise-feedback-management) **Compare:** [Medallia Agile Research vs Glassbox](https://www.g2.com/compare/glassbox-vs-medallia-agile-research) **Compare Glassbox with other alternatives:** - [Glassbox vs Delighted](https://www.g2.com/compare/delighted-vs-glassbox) - [Glassbox vs AskNicely](https://www.g2.com/compare/asknicely-vs-glassbox) - [Glassbox vs Nicereply](https://www.g2.com/compare/glassbox-vs-nicereply) - [Glassbox vs HubSpot Service Hub](https://www.g2.com/compare/glassbox-vs-hubspot-service-hub) - [Glassbox vs UserTesting](https://www.g2.com/compare/glassbox-vs-usertesting) - [Glassbox vs Mouseflow](https://www.g2.com/compare/glassbox-vs-mouseflow) - [Glassbox vs Swell](https://www.g2.com/compare/glassbox-vs-socialswell-inc-swell) - [Glassbox vs Agentforce Service (formerly Salesforce Service Cloud)](https://www.g2.com/compare/agentforce-service-formerly-salesforce-service-cloud-vs-glassbox) - [Glassbox vs LiveAgent](https://www.g2.com/compare/glassbox-vs-liveagent) ### 6. [UserTesting](https://www.g2.com/products/usertesting/reviews) By UserTesting **Average Rating:** 4.4/5 **Total Reviews:** 792 UserTesting is an AI-enhanced human insight platform that helps organizations collect fast, actionable feedback from real users—empowering teams to validate decisions, co-innovate at scale, and deliver better products, services, and customer experiences. Trusted by leading enterprises to reduce risk, accelerate innovation, and exceed customer expectations. Reviewers say compared to Medallia Agile Research, UserTesting is: - Slower to reach roi - More expensive - Easier to set up Categories in common with Medallia Agile Research: [Enterprise Feedback Management](https://www.g2.com/categories/enterprise-feedback-management) **Compare:** [Medallia Agile Research vs UserTesting](https://www.g2.com/compare/medallia-agile-research-vs-usertesting) **Compare UserTesting with other alternatives:** - [UserTesting vs Delighted](https://www.g2.com/compare/delighted-vs-usertesting) - [UserTesting vs AskNicely](https://www.g2.com/compare/asknicely-vs-usertesting) - [UserTesting vs Nicereply](https://www.g2.com/compare/nicereply-vs-usertesting) - [UserTesting vs HubSpot Service Hub](https://www.g2.com/compare/hubspot-service-hub-vs-usertesting) - [UserTesting vs Glassbox](https://www.g2.com/compare/glassbox-vs-usertesting) - [UserTesting vs Mouseflow](https://www.g2.com/compare/mouseflow-vs-usertesting) - [UserTesting vs Swell](https://www.g2.com/compare/socialswell-inc-swell-vs-usertesting) - [UserTesting vs Agentforce Service (formerly Salesforce Service Cloud)](https://www.g2.com/compare/agentforce-service-formerly-salesforce-service-cloud-vs-usertesting) - [UserTesting vs LiveAgent](https://www.g2.com/compare/liveagent-vs-usertesting) ### 7. [Mouseflow](https://www.g2.com/products/mouseflow/reviews) By Mouseflow **Average Rating:** 4.6/5 **Total Reviews:** 690 With more than 190,000 happy clients, Mouseflow is the behavior analytics platform of choice for digital marketers, Product & UX professionals on startups and enterprises across the world. Mouseflow lets you record all your website visits, not a fraction of them. It also allows you to instantly-build 6 types of heatmaps on all your pages, analyze funnels, forms, launch feedback campaigns and much more. Reviewers say compared to Medallia Agile Research, Mouseflow is: - Slower to reach roi - Easier to set up - Better at meeting requirements Categories in common with Medallia Agile Research: [Enterprise Feedback Management](https://www.g2.com/categories/enterprise-feedback-management) **Compare:** [Medallia Agile Research vs Mouseflow](https://www.g2.com/compare/medallia-agile-research-vs-mouseflow) **Compare Mouseflow with other alternatives:** - [Mouseflow vs Delighted](https://www.g2.com/compare/delighted-vs-mouseflow) - [Mouseflow vs AskNicely](https://www.g2.com/compare/asknicely-vs-mouseflow) - [Mouseflow vs Nicereply](https://www.g2.com/compare/mouseflow-vs-nicereply) - [Mouseflow vs HubSpot Service Hub](https://www.g2.com/compare/hubspot-service-hub-vs-mouseflow) - [Mouseflow vs Glassbox](https://www.g2.com/compare/glassbox-vs-mouseflow) - [Mouseflow vs UserTesting](https://www.g2.com/compare/mouseflow-vs-usertesting) - [Mouseflow vs Swell](https://www.g2.com/compare/mouseflow-vs-socialswell-inc-swell) - [Mouseflow vs Agentforce Service (formerly Salesforce Service Cloud)](https://www.g2.com/compare/agentforce-service-formerly-salesforce-service-cloud-vs-mouseflow) - [Mouseflow vs LiveAgent](https://www.g2.com/compare/liveagent-vs-mouseflow) ### 8. [Swell](https://www.g2.com/products/socialswell-inc-swell/reviews) By SocialSwell **Average Rating:** 4.5/5 **Total Reviews:** 372 Swell is helping businesses capture real-time customer experience feedback. Swell makes it easy for consumers to leave direct feedback with one click on with a mobile centric focus. Reviewers say compared to Medallia Agile Research, Swell is: - Slower to reach roi - Better at meeting requirements - Easier to admin Categories in common with Medallia Agile Research: [Enterprise Feedback Management](https://www.g2.com/categories/enterprise-feedback-management) **Compare:** [Medallia Agile Research vs Swell](https://www.g2.com/compare/medallia-agile-research-vs-socialswell-inc-swell) **Compare Swell with other alternatives:** - [Swell vs Delighted](https://www.g2.com/compare/delighted-vs-socialswell-inc-swell) - [Swell vs AskNicely](https://www.g2.com/compare/asknicely-vs-socialswell-inc-swell) - [Swell vs Nicereply](https://www.g2.com/compare/nicereply-vs-socialswell-inc-swell) - [Swell vs HubSpot Service Hub](https://www.g2.com/compare/hubspot-service-hub-vs-socialswell-inc-swell) - [Swell vs Glassbox](https://www.g2.com/compare/glassbox-vs-socialswell-inc-swell) - [Swell vs UserTesting](https://www.g2.com/compare/socialswell-inc-swell-vs-usertesting) - [Swell vs Mouseflow](https://www.g2.com/compare/mouseflow-vs-socialswell-inc-swell) - [Swell vs Agentforce Service (formerly Salesforce Service Cloud)](https://www.g2.com/compare/agentforce-service-formerly-salesforce-service-cloud-vs-socialswell-inc-swell) - [Swell vs LiveAgent](https://www.g2.com/compare/liveagent-vs-socialswell-inc-swell) ### 9. [Agentforce Service (formerly Salesforce Service Cloud)](https://www.g2.com/products/agentforce-service-formerly-salesforce-service-cloud/reviews) By Salesforce **Average Rating:** 4.4/5 **Total Reviews:** 7,357 Deliver excellent customer service with a 360-degree view of your customers, an enterprise grade knowledge base, agent productivity tools, service contracts & entitlements, and analytics for complete visibility all on the Salesforce Platform. Reviewers say compared to Medallia Agile Research, Agentforce Service (formerly Salesforce Service Cloud) is: - Slower to reach roi - More expensive - Better at meeting requirements Categories in common with Medallia Agile Research: [Enterprise Feedback Management](https://www.g2.com/categories/enterprise-feedback-management) **Compare:** [Medallia Agile Research vs Agentforce Service (formerly Salesforce Service Cloud)](https://www.g2.com/compare/agentforce-service-formerly-salesforce-service-cloud-vs-medallia-agile-research) **Compare Agentforce Service (formerly Salesforce Service Cloud) with other alternatives:** - [Agentforce Service (formerly Salesforce Service Cloud) vs Delighted](https://www.g2.com/compare/agentforce-service-formerly-salesforce-service-cloud-vs-delighted) - [Agentforce Service (formerly Salesforce Service Cloud) vs AskNicely](https://www.g2.com/compare/agentforce-service-formerly-salesforce-service-cloud-vs-asknicely) - [Agentforce Service (formerly Salesforce Service Cloud) vs Nicereply](https://www.g2.com/compare/agentforce-service-formerly-salesforce-service-cloud-vs-nicereply) - [Agentforce Service (formerly Salesforce Service Cloud) vs HubSpot Service Hub](https://www.g2.com/compare/agentforce-service-formerly-salesforce-service-cloud-vs-hubspot-service-hub) - [Agentforce Service (formerly Salesforce Service Cloud) vs Glassbox](https://www.g2.com/compare/agentforce-service-formerly-salesforce-service-cloud-vs-glassbox) - [Agentforce Service (formerly Salesforce Service Cloud) vs UserTesting](https://www.g2.com/compare/agentforce-service-formerly-salesforce-service-cloud-vs-usertesting) - [Agentforce Service (formerly Salesforce Service Cloud) vs Mouseflow](https://www.g2.com/compare/agentforce-service-formerly-salesforce-service-cloud-vs-mouseflow) - [Agentforce Service (formerly Salesforce Service Cloud) vs Swell](https://www.g2.com/compare/agentforce-service-formerly-salesforce-service-cloud-vs-socialswell-inc-swell) - [Agentforce Service (formerly Salesforce Service Cloud) vs LiveAgent](https://www.g2.com/compare/agentforce-service-formerly-salesforce-service-cloud-vs-liveagent) ### 10. [LiveAgent](https://www.g2.com/products/liveagent/reviews) By QualityUnit **Average Rating:** 4.5/5 **Total Reviews:** 1,538 LiveAgent helps businesses provide better customer service across all communication channels including email, chat and phone. Deliver customer Wow and grow your business with LiveAgent, a customer service software trusted by 30.000+ companies worldwide. Reviewers say compared to Medallia Agile Research, LiveAgent is: - Better at meeting requirements - Easier to set up - Easier to admin Categories in common with Medallia Agile Research: [Enterprise Feedback Management](https://www.g2.com/categories/enterprise-feedback-management) **Compare:** [Medallia Agile Research vs LiveAgent](https://www.g2.com/compare/liveagent-vs-medallia-agile-research) **Compare LiveAgent with other alternatives:** - [LiveAgent vs Delighted](https://www.g2.com/compare/delighted-vs-liveagent) - [LiveAgent vs AskNicely](https://www.g2.com/compare/asknicely-vs-liveagent) - [LiveAgent vs Nicereply](https://www.g2.com/compare/liveagent-vs-nicereply) - [LiveAgent vs HubSpot Service Hub](https://www.g2.com/compare/hubspot-service-hub-vs-liveagent) - [LiveAgent vs Glassbox](https://www.g2.com/compare/glassbox-vs-liveagent) - [LiveAgent vs UserTesting](https://www.g2.com/compare/liveagent-vs-usertesting) - [LiveAgent vs Mouseflow](https://www.g2.com/compare/liveagent-vs-mouseflow) - [LiveAgent vs Swell](https://www.g2.com/compare/liveagent-vs-socialswell-inc-swell) - [LiveAgent vs Agentforce Service (formerly Salesforce Service Cloud)](https://www.g2.com/compare/agentforce-service-formerly-salesforce-service-cloud-vs-liveagent) ## Explore Articles - [What's the best platform to optimize my business purchasing](https://www.g2.com/discussions/what-s-the-best-platform-to-optimize-my-business-purchasing) - [What are the top employee engagement solutions?](https://www.g2.com/discussions/what-are-the-top-employee-engagement-solutions) - [Best AI platforms for creating long-form articles](https://www.g2.com/discussions/best-ai-platforms-for-creating-long-form-articles) - [Best operational risk management software for startups](https://www.g2.com/discussions/what-s-the-best-operational-risk-management-software-for-startups) - [Best text-to-image tools for rapid blog post thumbnail creation](https://www.g2.com/discussions/best-text-to-image-tools-for-rapid-blog-post-thumbnail-creation) - [Affordable MDR tools for online businesses](https://www.g2.com/discussions/affordable-mdr-tools-for-online-businesses) ## Spotlight Categories - [Account-Based Orchestration Platforms](https://www.g2.com/categories/account-based-orchestration-platforms) - [Revenue Operations & Intelligence (RO&I) Software](https://www.g2.com/categories/revenue-operations-intelligence-ro-i) - [Application Performance Monitoring (APM) Tools](https://www.g2.com/categories/application-performance-monitoring-apm)