Promomash has become an essential tool for keeping our trade spend organized, accurate, and easy to track. The system gives us visibility into promotions across all accounts, which helps prevent overspend and ensures deductions are validated quickly. I really appreciate how everything is centralized; contracts, promo details, invoices, approvals, so our team has one source of truth. Our account team is also responsive and genuinely helpful. Review collected by and hosted on G2.com.

The reporting features are solid, though I wish they offered more customization options. However, these are relatively minor concerns when weighed against the overall value Promomash delivers. Review collected by and hosted on G2.com.

The team at Promomash is awesome at supporting you with anything needed during the setup process to make it a smooth transition. Eddie and Valeria are always helpful and insightful to help make you understand the processes behind the setup and implementation through every step. Review collected by and hosted on G2.com.

The only thing that was tough to learn is meshing the languages for my company and Promomash but once you figure that out everything seems to get easier. Review collected by and hosted on G2.com.

Helping us consolidate and classify our deductions from our customers. The team is also always open to help troubleshoot issues that arise. Review collected by and hosted on G2.com.

There are various reports, however they don't always give the information we are looking for. However, Promomash will work with you to improve those reports to the state your company needs. Review collected by and hosted on G2.com.

I like that everyone is very communicative. The implementation process wasn't too bad, and the website is pretty simple to navigate. Review collected by and hosted on G2.com.

There isn't much that I dislike. Maybe just that sometimes I feel like my forwarded emails containing deduction backup get lost in translation and I later have to go back and resend. Review collected by and hosted on G2.com.

What I appreciate most about Promomash is their outstanding customer service. They provide a dedicated account manager who is always accessible and responds quickly to any requests or questions we have. Review collected by and hosted on G2.com.

One thing I think could make Promomash even stronger is if they were more proactive about scheduling a monthly check-in. Regular reviews of deductions and performance could help us stay ahead of issues and make the platform even more successful for us. Review collected by and hosted on G2.com.

Personalize service depending how large your company is Review collected by and hosted on G2.com.

not much, exept that I have to clear deductions Review collected by and hosted on G2.com.

I enjoy that promomash is detail oriented and does not let anything fall through the crack. Things that can feel tedious to the brand is where Promomash shines. Review collected by and hosted on G2.com.

At times their communication can be difficult to understand if you are not very familiar with certain deduction processes. Review collected by and hosted on G2.com.

The most obvious advantage that Promomash has is the team that works there. We have had nothing but great experiences with everyone we've worked with, ranging from IT, to our Deductions team and our Promotional support. They have a wealth of knowledge which has been a huge asset for a mid-sized brand such as ourselves. Moving from managing our promotions on Excel to Promomash has been a total night and day change of our day to day operations. We are able to simply send an email to them capturing the promotion and it gets added into our promotional/ deduction sheet and is ready to go. Finding a trade rate, or an individual promtion is no longer a huge chore to track down and it makes a fantastic repository for all our documents, invoices, deductions, etc. On the dispute side, it has saved our team a full day of work per week, not having to file disputes and the disputes that Promomash has filed for us has resulted in an incredible success rate. It has been a big hit so far for us internally and we are looking forward to what innovation Promomash will continue to provide in the platform moving forward! Review collected by and hosted on G2.com.

The only downsides I can think of is that they are still expanding and it does feel like we could use some more hands on deck. It is such a great tool that it's understandable they are growing, so at times it does feel like they could stand to grow more personnel-wise. That being said, the account managers we have are diligent and timely and are always available to answer questions through Slack channel. There are some features to the tool that would be "nice-to-have" but doesn't necessarily solve anything major on a daily basis. The pros outweigh the few cons there are Review collected by and hosted on G2.com.

Promomash is the perfect solution for us to track trade spend, plan accounts, and manage deductions with limited internal bandwidth. Implementation was fast and effective and we are up and running. What gets measured gets managed, so if you are using a clunky system or internal spreadsheets, this will be a gamechanger for you. Review collected by and hosted on G2.com.

We really haven't had any hiccups since we started. The team is super responsive and if they need to build custom functionality they do it without complaint. They clearly want to help us succeed. Review collected by and hosted on G2.com.

Platform is easy to navigate. Team we work with is friendly and usually helpful. Review collected by and hosted on G2.com.

Not a lot of up to date reporting on deductions. Deductions take time to be loaded and validated in the system. Review collected by and hosted on G2.com.