![Verified User in Retail](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Retail")
UR

Verified User in Retail

Mid-Market (51-1000 emp.)

8/17/2023

"Quick and reliable data; Excellent customer support"

4.5/5

What do you like best about Prolific?

I love Prolific for its transparent pricing excellent quality of data, and speed of recruitment. I can usually get results in a day for a survey that doesn't have stringent parameters. The data quality is excellent; I only have to reject a few respondents who clearly barreled through the survey. The customer service is wonderful and they will add a screening question to their pool for panelsts to answer for their profile. Obviously it takes time to build-up that screener, but it's nice to know Prolific is listening to its researchers.

For quick surveys that do not require sophisticated quotas or screeners, I will always choose Prolific. Review collected by and hosted on G2.com.

What do you dislike about Prolific?

I am unable to set customized quotas based on geographic and demographic parameters. When trying to make niche samples, the pool becomes tiny and it forces me to use other platforms. In order to set my own quotas, I have to duplicate the study and add new parameters, which is cumbersome and leaves room for human error. They've implemented a U.S. census option which is significantly more expensive and difficult to hit. In general, the panel skews white, so it's difficult to recruit POC in general.

I appreciate their initiative for fair pay, but outliers cause the survey time completion to be much longer than in actuality. This will cause my survey to close unless I add more funds. I wish there was a better way to monitor this. Review collected by and hosted on G2.com.

What problems is Prolific solving and how is that benefiting you?

Prolific allows me to execute reseach on my time, while also making research budget requests quick and easy. I can calculate the estimated cost of a survey based on length and number od desired responses in less than one minute. Review collected by and hosted on G2.com.

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Current UserValidated ReviewerIncentivizedSource: Seller invite

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4.6 out of 5 · Verified reviews from real users

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