I like how the profile page puts everything right at my fingertips. Review collected by and hosted on G2.com.

I would like the errors to be a little more straight forward. Review collected by and hosted on G2.com.

I find ProLiant very easy to use as a payroll portal. It's really convenient and speedy, which makes handling payroll tasks much smoother. The initial setup was also very easy. Review collected by and hosted on G2.com.

If I were you I would improve online forms, importing online forms in payroll system. Review collected by and hosted on G2.com.

The implementation team was extremely helpful and responsive. Proliant has streamlined our payroll, onboarding, and HR processes, making them much more efficient. Review collected by and hosted on G2.com.

The implementation had a few setup issues that required follow-up, but the support team was responsive and worked to resolve them quickly. Review collected by and hosted on G2.com.

the mobile site is good, customer service is good Review collected by and hosted on G2.com.

the mobile app needs updated to be more user friendly. Review collected by and hosted on G2.com.

The customer service is so fast and friendly. Review collected by and hosted on G2.com.

The time and labor part isn't super user friendly. Review collected by and hosted on G2.com.

The various modules: payroll, HR, document storage, benefits integration with our carriers, performance management and applicant tracking. Also, Proliant has an excellent customer service team. There is one main account representative, but the "My Team" page provides contact information for each module. Review collected by and hosted on G2.com.

Several modules are accessed through a 3rd party platform. It would be easier to navigate sometimes if ALL modules were internal to Proliant. For example, the ATS is through Clear Company and benefits administration is through Bswift. Review collected by and hosted on G2.com.

The team is very responsive when a need arises. Review collected by and hosted on G2.com.

The payroll training video needs to be in different levels depending on complexity. Review collected by and hosted on G2.com.

Easy to locate information. Employee lookup. No unexpected benefits so far. Review collected by and hosted on G2.com.

We were told they could do simple local taxes. They cannot. They state that there is a "bug" - no one at the company can provide a solution or even contact me regarding the fact that they cannot do local taxes. Review collected by and hosted on G2.com.

ProLiant is very helpful with paying taxes, adjusting tax rates, making tax corrections, and processing payroll. Review collected by and hosted on G2.com.

When processing payroll, I wish there was a page that showed just the manual adjustments that you made each payroll. It can be hard to see the adjustments in the payroll register unless you check each person's adjustments. Additionally, I wish there were training sessions or videos that you could watch to teach those new to ProLiant how to use the system. Also, it would be nice if there was a way to track address changes. Once you change someone's address, you no longer have access to their old address. This makes it harder to fix mistakes or account for any errors. Lastly, I believe the reporting tool likely needs an upgrade as it is confusing and pulls duplicate lined data or does not pull data. This could likely be a user error but having new user videos or further assistance would be helpful. Review collected by and hosted on G2.com.

I really appreciate the incredible customer service offered by ProLiant. The support team is exceptionally responsive, and having a dedicated representative adds a personal touch that I've never experienced with other payroll vendors. This level of service is one of the main reasons I would consider choosing ProLiant again. Additionally, the ease of tracking temporary deductions like employee advances is a significant advantage, simplifying a previously cumbersome task. I find the document folders extremely useful, providing efficient organization and retrieval of essential information. The GL mapping feature is outstanding, and I'm grateful for our dedicated representative who helps swiftly address any issues we encounter. I am also impressed with how ProLiant stays ahead of the curve by keeping us informed about new legislation, especially in our tip-based industry where reporting and taxation of gratuities continually evolve. Review collected by and hosted on G2.com.

I wish there were more canned reports in ProLiant. The current reporting options seem limited to me and expanding these would greatly enhance its utility. Review collected by and hosted on G2.com.