
Their employees are knowledgeable and helpful. Their step-by-step self-help process is easy to use. Review collected by and hosted on G2.com.
response time to emailed questions can be a little slow. Review collected by and hosted on G2.com.

Their employees are knowledgeable and helpful. Their step-by-step self-help process is easy to use. Review collected by and hosted on G2.com.
response time to emailed questions can be a little slow. Review collected by and hosted on G2.com.

The staff is always helpful and attentive. They always respond and provide great ideas, insights and thoughts. Review collected by and hosted on G2.com.
Payroll platform can be more user friendly. Review collected by and hosted on G2.com.

The ease of it for users. However, I have had an issue that I have discussed several times with your team, but I still don't have answers. Review collected by and hosted on G2.com.
Trying to get help, I can not do payroll from my computer; I have to wait until someone goes to lunch and use their computer. I have sent several emails, but it still does not work. Review collected by and hosted on G2.com.

The shortcuts it has under information to where you can just click on the arrow and it takes you to the section you want is what I like best. Review collected by and hosted on G2.com.
I have no dislikes. Overall I like the program. Review collected by and hosted on G2.com.

I like working with the team at ProLiant because they are great and informative. I appreciated all the time and patience they took to train me, especially in processing the payroll. Review collected by and hosted on G2.com.
I have not work long enough with Proliant to know. Review collected by and hosted on G2.com.
I appreciate the reporting functionality and dimensions for our multi-entity structure, along with the ease of integration and sync between our systems. Review collected by and hosted on G2.com.
Minor confusion with deductions on the employee record and those within the HR tab deductions. This was a user navigation error on my end. Review collected by and hosted on G2.com.
I love the integration options of ProLiant, especially how it integrates with Principal and Employee Navigator. I also appreciate the customization features, particularly the ability to create custom reports, which make it easier to access the information I need. The switch to ProLiant offered better integration and customization compared to our previous system. Review collected by and hosted on G2.com.
I wish ProLiant could accommodate my piece work better, and the initial setup was hard. Review collected by and hosted on G2.com.

The thorough onboarding was super helpful. Review collected by and hosted on G2.com.
I feel like the tax portal + support could be a bit easier to navigate Review collected by and hosted on G2.com.

The fact that I am able to call and get the help I need almost immediately, is very reassuring. They will even stay on the phone with me to make sure I have solved the issue before they hang up. They walk me through everything that I am questioning, and help me understand how the website works. The website is very easy to follow and the many different things that are availbable to me as an employer, is important. I am on Proliant at least once a day, chekcing to make sure things are up to date and correct for my employees. Review collected by and hosted on G2.com.
Sometimes the website is down for my employees to clock in, so I have to enter their time in manually. Review collected by and hosted on G2.com.
I easily download data in excel for manipulating on our internal reporting systems. Review collected by and hosted on G2.com.
It seems to lack certain the ability to deduct certain local taxes, for example, New York City commuter tax Review collected by and hosted on G2.com.