--- title: Prokeep Reviews meta\_title: 'Prokeep Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 30 reviews by the users' company size, role or industry to find out how Prokeep works for a business like yours. aggregate\_rating: rating\_value: 4.6 review\_count: 30 scale: '5' date\_modified: '2026-08-07' parent\_category: name: Customer Service url: https://www.g2.com/categories/customer-service --- # Prokeep Reviews & Product Details Claimed ###### Profile Status This profile is currently managed by Prokeep but has limited features. Are you part of the Prokeep team? [Upgrade your plan](https://my.g2.com/prokeep/upgrade?utm_campaign=s3&utm_medium=claim-popup&utm_source=g2) to enhance your branding and engage with visitors to your profile! Founded in 2016, Prokeep is distribution's leading customer experience management software for wholesale distributors. Prokeep grows relationships and business by turning communication into commerce; increasing sales through centralized communication, improving customer experience through better insights and engagement opportunities, and adding productivity through systems automation. Prokeep is used by over 8,000 distributors across North America, enabling over 11+ million conversations and $6+ billion in revenue. Grow your distribution business. Build stronger customer relationships. Increase workforce productivity. All with Prokeep's Customer Experience Management Software built specifically for distributors to thrive in modern markets. Prokeep: - is used by distributors in 50 states, 10 provinces, and 2 territories. - 11+ million conversations go through Prokeep - 82% of conversations in Prokeep lead to sales or relate to revenue - saves 9 hours per employee each month - saves $3,000 in contractor discrepancies per user per month With Prokeep you will centralize communications to make ordering more efficient, connect your 3rd party systems to create operations automation, and use customer insights to deliver more engagement and make more money. Interested in learning more? Book a demo today! SUBSCRIBE TO THE PROKEEP POST: https://blog.prokeep.com/ BOOK A DEMO: https://www.prokeep.com/demo SOCIALS: Linkedin - https://www.linkedin.com/company/2234... Twitter - https://twitter.com/prokeephq Facebook - https://www.facebook.com/prokeephq * * * Seller [Prokeep](https://www.g2.com/sellers/prokeep) Discussions [Prokeep Community](https://www.g2.com/products/prokeep/discuss) Languages Supported English, French, Spanish Solution Type All-in-One Overview by Kevin O'Sullivan Show More ## Value at a Glance Averages based on real user reviews. ### Time to Implement 1 month ### Return on Investment 20 months [ View More Pricing Information ](https://www.g2.com/products/prokeep/pricing) ## Top-Rated Alternatives [ ![Podium](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Podium") Podium 4.5/5(2,109) ](https://www.g2.com/products/podium/reviews) [ ![Text Request](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Text Request") Text Request 4.6/5(961) ](https://www.g2.com/products/text-request/reviews) [ ![Birdeye](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Birdeye") Birdeye 4.7/5(4,203) ](https://www.g2.com/products/birdeye/reviews) [ View All Alternatives ](https://www.g2.com/products/prokeep/competitors/alternatives) ## User Insights Average based on 30 real user reviews. Implementation Time 1 month [Log in to unlock pricing and user insights](/login) CL Chase L. Small-Business (50 or fewer emp.) 8/17/2023 "A Convenient Solution for Information Access" 3/5 What do you like best about Prokeep? Its an easy place to find information. As long as you have the right link. Review collected by and hosted on G2.com. What do you dislike about Prokeep? There is very few "summaries' as to what a function does. This may be a fault of the organization tho. Review collected by and hosted on G2.com. What problems is Prokeep solving and how is that benefiting you? Its a good way to communicate with other debts/customers Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic DM Dorothy M. Small-Business (50 or fewer emp.) 8/17/2023 "Showroom sales" 2.5/5 What do you like best about Prokeep? not having to give out my personal phone number Review collected by and hosted on G2.com. What do you dislike about Prokeep? it logs me out every day i wish i would just leave me longed in Review collected by and hosted on G2.com. What problems is Prokeep solving and how is that benefiting you? i am not aware of any issues that they have handled that helps me Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic ## Pricing Insights Averages based on real user reviews. ### Time to Implement 1 month ### Return on Investment 20 months [ View More Pricing Information ](https://www.g2.com/products/prokeep/pricing) ##### ##### Prokeep Features Channels Multi-Channel Coverage Open Listening Physical Media Design Communications Strategy Development Create Content Personalization Generative AI AI Text Generation AI Text Summarization [ View More Features ](https://www.g2.com/products/prokeep/features) ##### Categories on G2 [SMS Marketing](https://www.g2.com/categories/sms-marketing)[Conversational Marketing](https://www.g2.com/categories/conversational-marketing)[Customer Communications Management](https://www.g2.com/categories/customer-communications-management) [SMS Marketing](https://www.g2.com/categories/sms-marketing)[Conversational Marketing](https://www.g2.com/categories/conversational-marketing)[Customer Communications Management](https://www.g2.com/categories/customer-communications-management)[Shared Inbox](https://www.g2.com/categories/shared-inbox)[Mobile Marketing](https://www.g2.com/categories/mobile-marketing) [Show MoreShow Less](javascript:void(0);) ##### Explore More [Recommended data science software for e-commerce](https://www.g2.com/discussions/what-s-the-recommended-data-science-software-for-e-commerce)[Which aviation MRO solutions implement faster setup without requiring specialized IT department support?](https://www.g2.com/discussions/which-aviation-mro-solutions-implement-faster-setup-without-requiring-specialized-it-department-support)[Which enterprise content delivery network (eCDN) platforms have pre-built connectors to streaming infrastructure and broadcast systems?](https://www.g2.com/discussions/which-enterprise-content-delivery-network-ecdn-platforms-have-pre-built-connectors-to-streaming-infrastructure-and-broadcast-systems) [Which Oracle Siebel resellers support Siebel modernisation and help organisations evaluate competitive CRM positioning before committing to long-term contracts?](https://www.g2.com/discussions/which-oracle-siebel-resellers-support-siebel-modernisation-and-help-organisations-evaluate-competitive-crm-positioning-before-committing-to-long-term-contracts)[What regulatory compliance and audit requirements should CSPs evaluate before committing to an IRCM platform?](https://www.g2.com/discussions/what-regulatory-compliance-and-audit-requirements-should-csps-evaluate-before-committing-to-an-ircm-platform)[Pros and Cons Details](https://www.g2.com/products/prokeep/reviews?qs=pros-and-cons) [Show MoreShow Less](javascript:void(0);)