Faris K.
FK
Faris K.
General Manager
Small-Business (50 or fewer emp.)
"Super app"
4.5/5
What do you like best about Projectworks?

It took a few months to fully get the hang of how it works, but once we got there, we are very happy with the app and all its functionality. Projectworks support team are always available to assist, open to feedback, and constantly looking to improve things. The app is very versatile and does everything we need it to. Review collected by and hosted on G2.com.

What do you dislike about Projectworks?

not a lot, some inflexibility which I have discussed with the support team, who acknowledged it and would look at them. Review collected by and hosted on G2.com.

Response from Charlotte Steel of Projectworks

Hi Faris, thank you for taking the time and sharing your thoughts with the team! It's fantastic to hear that Projectworks does everything you need to run your projects effectively in a single platform. Looking forward to continued growth in the future! As always, we love to hear your feedback at support@projectworks.com.

Verified User in Venture Capital & Private Equity
UV
Verified User in Venture Capital & Private Equity
Mid-Market (51-1000 emp.)
"Good work scheduling with easy-to-use dashboard"
5/5
What do you like best about Projectworks?

The interface is very simple and easy for us to use to add and manage the team schedule and worksheet. I like how I can long in and see how many over time we need and which teams are under or over used. Review collected by and hosted on G2.com.

What do you dislike about Projectworks?

There is very little to dislike about ProjectWorks but more fin templates in addition to the visuals would be a great addition to the platform and make our work much faster to complete. Review collected by and hosted on G2.com.

Response from Charlotte Steel of Projectworks

Thank you for this 5-star review! It's excellent to know that we have made managing your work so much easier. Feel free to reach out to support@projectworks.com for help in future - our friendly team are always happy to chat.

Verified User in Computer & Network Security
AC
Verified User in Computer & Network Security
Mid-Market (51-1000 emp.)
"Powerful Financial Metrics and Flexible Reporting"
4.5/5
What do you like best about Projectworks?

Depth of project financial performance metrics

Ease of use

Custom reporting and dashboard creation extremely flexible and allows to create any kind of report

Quick UI

Ability to create custom fields

Very effective resource capacity planning (and billability metrics)

Implementation support team very helpful and flexible, that made the implementation very easy. Review collected by and hosted on G2.com.

What do you dislike about Projectworks?

More complex integrations require more expensive license, and integration features should be extended.

Project schedule features (milestones, tasks, phases, baseline) are limited, these would make the product a 360 tool to manage projects

Some metrics calculation logics (e.g. how to calculate burn or margin) should have more configurable options to decide/tailor the logic Review collected by and hosted on G2.com.

Response from Charlotte Steel of Projectworks

Hi there, thank you for taking the time to review Projectworks! We appreciate your feedback on our ease-of-use and effective resource planning. Awesome to see the shoutout to our excellent customer success team too. Thank you also for providing your thoughts on how we can improve - if you'd like to share your suggestions for additional or deeper integrations, please reach out to support@projectworks.com - we'd love to hear them and add them to the product backlog. We recently added a new feature that allows you to push your scheduling to resourcing, and will soon be adding the ability to push resourcing to forecasting. We will add your feedback on other project schedule features and metrics calculations to the product backlog. Thank you for being an advocate for Projectworks!

See how Projectworks improved
Verified User in Consulting
AC
Verified User in Consulting
Small-Business (50 or fewer emp.)
"Effortless, Accurate, and Seamless Integration"
4.5/5
What do you like best about Projectworks?

Provides up to date and accurate information at the click of a few buttons, very clear layout and easy to use. The recent addition of custom reporting is a valuable tool. Seamless integration with accounting software program. Review collected by and hosted on G2.com.

What do you dislike about Projectworks?

Some set up aspects can be time consuming as can making any necessary changes eg bulk changing of timecodes Review collected by and hosted on G2.com.

Response from Charlotte Steel of Projectworks

Hi there, thank you for your review! We pride ourselves on our deep accounting integrations, particularly Xero. We're thrilled that your team is now able to make better business decisions and get ahead of project risk. It's also fantastic to see that you have successfully adopted our new custom reporting feature. Feel free to speak with our friendly team for any assistance in the future: support@projectworks.com. Thank you for being a Projectworks advocate!

Verified User in Non-Profit Organization Management
UN
Verified User in Non-Profit Organization Management
Mid-Market (51-1000 emp.)
"Good tool for managing team resources"
4/5
What do you like best about Projectworks?

ProjectWorks makes it easy for us to see who has availability and which team is overloaded in an instant. Most of our schedule is with calendly, and having integrations with other tools keep us from messing up important follow up. Review collected by and hosted on G2.com.

What do you dislike about Projectworks?

It was easy to use when we were handling small team but as team increase it feels so full, like the interface is all complex especially when you fill out the data. But it’s a minor issue and depends on the person as I prefer its dashboard. Review collected by and hosted on G2.com.

Response from Charlotte Steel of Projectworks

Hi there, thank you for reviewing Projectworks! We appreciate you sharing how it has helped you capacity plan and forecast project impact. Projectworks is definitely a deeply-featured platform and can process a lot of data. We are continually enhancing our UI and appreciate your feedback. Our friendly team is always available to help at support@projectworks.com if you need assistance.

KL
Kali L.
Project Manager
Small-Business (50 or fewer emp.)
"Perfect solution for Very Responsive Cordination"
5/5
What do you like best about Projectworks?

Their services are very Affordable and reliable that create very effective organization that are giving effectivee solution. Services of their platform are fantastic and number of integration provides very hassle free solutions. Review collected by and hosted on G2.com.

What do you dislike about Projectworks?

Supportive team help us to manage our all office need and provides best project coordination and giving very initiative experience. Review collected by and hosted on G2.com.

Response from Charlotte Steel of Projectworks

Hi Kali, thanks so much for sharing your positive experience with Projectworks - it’s always encouraging to hear that our platform is helping teams streamline work management, time tracking, and coordination across the board.

We're glad to hear you've found the interface effective and the integrations helpful in your workflows. We work hard to make the platform intuitive and responsive to the needs of growing teams.

If you do ever need help, our support team is always ready to respond. You can contact us directly at support@projectworks.com.

Thanks again for taking the time to review us - and for being part of the Projectworks community!

MM
Manuela M.
Project Coordinator
Mid-Market (51-1000 emp.)
"Simple and Satisfied Experience With Projectworks"
5/5
What do you like best about Projectworks?

Best Project management application where we can collaborate with teams and manage all workflow and manage all documentation and reports at one place. Their collaborative natures streamline our work and integrate our server and other marketing assets. Review collected by and hosted on G2.com.

What do you dislike about Projectworks?

They have very easy to use and best support team that fulfil our need and requirements without any haze. Review collected by and hosted on G2.com.

Response from Charlotte Steel of Projectworks

Hi Manuela, thanks for taking the time to share your experience with Projectworks! We're glad to hear the platform has helped streamline your project planning.

While Projectworks is designed to be your source of truth for time tracking, invoicing, forecasting, and project financials, we don’t currently offer document collaboration features (such as shared file editing or internal wikis).

If there’s a particular workflow you’re trying to support, feel free to reach out at support@projectworks.com - we’d love to hear more and see how we can help.

Thanks again for your review, and for being part of the Projectworks community!

Verified User in Non-Profit Organization Management
UN
Verified User in Non-Profit Organization Management
Mid-Market (51-1000 emp.)
"Great volunteer management tool"
4/5
What do you like best about Projectworks?

I love that i can log in and see how many members are in each event and where we can assign new volunteers. I also like the visual forecasting a lot and how it helps us to see the pipeline and financial projections in one view. Review collected by and hosted on G2.com.

What do you dislike about Projectworks?

It is a bit advanced for our team and it took us a while to move away from our existing spread sheets which we used to manage things earlier but after setting everything up it worked great. Review collected by and hosted on G2.com.

RM
Rafael M.
Systems Analyst
Enterprise (> 1000 emp.)
"Facilitated Project Management and Impeccable Financial Control"
5/5
What do you like best about Projectworks?

Ease in project management, expense control, and finances are excellent. It is an excellent tool that greatly assists in managing project resources. Review collected by and hosted on G2.com.

What do you dislike about Projectworks?

I don't see anything that discredits the tool, maybe it could have a few more report options, but overall it works very well. Review collected by and hosted on G2.com.

Response from Charlotte Steel of Projectworks

Thanks for the 5-star review, Rafael! Make sure to contact us at support@projectworks.com if you need any assistance.

JZ
J Z.
office manager
Small-Business (50 or fewer emp.)
"Long time satisfied user"
5/5
What do you like best about Projectworks?

I love that Projectworks has continually been updating the features available so that we can continue to upgrade our ways of working. We use it to manage all of our projects and record billable hours and the experience has been intuitive. If we do ever need assistance, the support team usually replies within 24 hours! Two thumbs up from us! Review collected by and hosted on G2.com.

What do you dislike about Projectworks?

Sometimes there are too many options and it can be overwhelming Review collected by and hosted on G2.com.

Response from Charlotte Steel of Projectworks

Hi J, thank you for taking the time to review and for being a longstanding Projectworks user! Your feedback is extremely valuable to us as we grow in 2025. I have shared your words with the teams. We love it when the support team gets two thumbs up - they enjoy working with you and our other users to make sure your projects are a success. We are actively working to make Projectworks even more intuitive and easy-to-use this year. Please do let us know if you have any other thoughts in future on the complexity of Projectworks at support@projectworks.com.