Verified User in Investment Management
UI
Verified User in Investment Management
Mid-Market (51-1000 emp.)
"Timelines, Reminders, and Visual Dashboards Keep Our Projects on Track"
4.5/5
What do you like best about Projectworks?

My fav features are the timelines and reminders. The time tracking works well too and keep us on track of all the project deadlines. Reports and dashboard are visual which are especially useful when coordinating across different teams and easy to share with our partners. Review collected by and hosted on G2.com.

What do you dislike about Projectworks?

User interface looks great but when using the experience is bit hard. So what would be better for the users, is that only essential features can be near like on sidebar and advanced or less used features can be under the settings so it be easy for lite users. Review collected by and hosted on G2.com.

Response from Bernadette Keating of Projectworks

Hi there, thanks for your review of Projectworks - we love that you’ve seen the value of visual reports and dashboards not just for yourselves but for your work with partners as well!

Regarding essential features, have you been able to look at setting up permissions for roles that do not need access to certain features? If not, we'll share the link below.

Thanks again for sharing just how Projectworks keeps all your projects on track, we appreciate it!

See how Projectworks improved
LY
Lee Y.
Engineer
Small-Business (50 or fewer emp.)
"Clear and User-Friendly, but Needs Project Start/End Dates"
2.5/5
What do you like best about Projectworks?

It was very clear layout. Easy to navigate. User friendly features Review collected by and hosted on G2.com.

What do you dislike about Projectworks?

It has limitation like not having start and end date for the project. Review collected by and hosted on G2.com.

Response from Bernadette Keating of Projectworks

Thanks for your feedback Lee, we're happy to hear that you found Projectworks easy to navigate and user-friendly. Your feedback about the need for start and end dates for projects is valuable and we will take this into account for future updates. Thank you for sharing your thoughts with us and for using Projectworks!

Verified User in Civil Engineering
AC
Verified User in Civil Engineering
Mid-Market (51-1000 emp.)
"Intuitive and Effortless to Use"
4/5
What do you like best about Projectworks?

it is easy to use, intuitive to work through.

Support has been great

A lot of features and continues improvements all the time Review collected by and hosted on G2.com.

What do you dislike about Projectworks?

When downloading csv files how it pulls all the information rather than just the chosen information. Review collected by and hosted on G2.com.

Response from Charlotte Steel of Projectworks

Hi there, it's so good to hear that Projectworks has been an easy-to-use improvement on WorkflowMax at your civil engineering firm. I have passed your feedback about CSV export on to our Product team, and it has been added to our product backlog. Feel free to reach out to support@projectworks.com for any help in the future, and we look forward to supporting your continued success!

Shelley T.
ST
Shelley T.
Executive Director
Small-Business (50 or fewer emp.)
"Finally a Product That Works for Consulting Teams"
4.5/5
What do you like best about Projectworks?

As a consulting firm, we needed a platform that truly understands how we work — one flexible enough to manage complex projects with varying rates, roles, and timelines. The newest updates have made a noticeable difference, with a cleaner interface and improved usability that makes navigating projects much smoother.

What really sets this tool apart is the ability to see profit margins by project and adjust costs directly at the project level — that insight has been invaluable for keeping both our financials and staffing in balance. Unlike other software we’ve tried that never quite fit our workflow, this platform delivers a seamless experience across financial, people, and project management functions.

Finally, their customer support team is exceptional — highly responsive, even across time zones, and genuinely committed to finding solutions. They stay with you until your issue is resolved. It’s a rare combination of capability, adaptability, and service that makes this platform stand out. Review collected by and hosted on G2.com.

What do you dislike about Projectworks?

The platform take a bit to get your head around. There are a few basic operational aspects that without understanding do create some frustration. Once that is illuminated... all good. Review collected by and hosted on G2.com.

Response from Charlotte Steel of Projectworks

Hi there, thank you for your kind words! That's exactly why we called our platform "Projectworks" - because we wanted to make a platform where projects just work, and where we take all the tedious, boring admin off your plate. With 150 years of combined consulting experience under the team's belt, we like to think that we're building a product that is precision-honed for consulting businesses. We’re thrilled to hear that Projectworks is fitting the way your consulting business operates - especially around variable rates, people planning, and financial insights. That’s exactly the kind of flexibility we aim to deliver. We’re also really glad to hear you’ve had a great experience with our support team. With team members now across the US, UK, and AU/NZ time zones, we’re committed to being responsive no matter where you are (feel free to get in touch at support@projectworks.com!). We appreciate your note on the initial learning curve too. We’re always working to make Projectworks more intuitive, while still offering the depth teams like yours need.Thanks again for sharing how you’re using Projectworks across time tracking, invoicing, and project financial reporting - it’s great to see that full picture in action!

Verified User in Automotive
AA
Verified User in Automotive
Mid-Market (51-1000 emp.)
"Great Timesheet Tool with Helpful Project Planning Integrations"
4.5/5
What do you like best about Projectworks?

It's a good timesheet tool that has project planning integrations as well Review collected by and hosted on G2.com.

What do you dislike about Projectworks?

The general feedback that I have is that it's quite a rigid tool, i.e. not being able to upload resourcing. I'm also not able to breakdown the burn rate at completion graph by individual months to sense check the resourcing plan that has been loaded manually. Review collected by and hosted on G2.com.

Response from Bernadette Keating of Projectworks

We're glad to hear that you find Projectworks to be a great timesheet tool with helpful project planning integrations. The projected burn rate at completion graph on each project can be viewed monthly, alternatively, you can also switch to 'Projected burn this month' in the project's overview. If either of those sound like they may be helpful - please feel free to get in touch with our support team who'd be happy to assist you (support@projectworks.com). Thanks for your review and for we look forward to continuing to support you in planning your projects!

MD
Mark D.
Director and lead ecologist
Small-Business (50 or fewer emp.)
"Efficient Timesheets and Robust Project Budget Management"
4.5/5
What do you like best about Projectworks?

Timesheet management for staff and oversight of project budgets. Review collected by and hosted on G2.com.

What do you dislike about Projectworks?

Not being able to assign two companies to the same project. Review collected by and hosted on G2.com.

Response from Bernadette Keating of Projectworks

Thanks Mark, it's great to hear that Projectworks has simplified your timesheet management and budget oversight! We appreciate your feedback and will take it into consideration for future improvements.

Verified User in Civil Engineering
UC
Verified User in Civil Engineering
Small-Business (50 or fewer emp.)
"Simple, Fast, and Reliable with Competitive Pricing"
4.5/5
What do you like best about Projectworks?

Simple intuitive interface. It works consistently and quickly. The pricing is competitive and reasonable. Staff seem happy enough with it. Review collected by and hosted on G2.com.

What do you dislike about Projectworks?

The reporting functions are hard to understand and use. They seem very limited in what data they can compare and are a massive time sink. We have to export our data into spreadsheets to get the information displayed correctly. Resourcing should also be able to be automatically copied across to your time sheets. Review collected by and hosted on G2.com.

Response from Bernadette Keating of Projectworks

Thank you for sharing your positive experience with Projectworks - it's so good to hear that you've found the experience simple and intuitive and that your staff like using it.

We've been continuing to build out the inbuilt report library so that we can make data analysis accessible for everyone - if there is a report you'd like to see there our team would love to know. Otherwise for more in depth reporting, you may appreciate our custom reporting feature that is best suited to firms who want to build and tailor one-off reports that matter most to you.

Kara B.
KB
Kara B.
Senior Operations Lead
Small-Business (50 or fewer emp.)
"Comprehensive project and invoicing platform with incredible reporting"
4/5
What do you like best about Projectworks?

I use Projectworks as an admin for project management, time tracking, and invoicing, and it has become an essential tool for running our operations smoothly. It’s fantastic for keeping track of all project work, monitoring employee time accurately, and managing client invoicing in one place. The platform’s reporting capabilities are especially impressive — there’s an enormous catalog of reports you can build, which provides deep visibility into project performance, utilization, and financials.

Overall, Projectworks is an excellent, comprehensive platform that combines project management, time tracking, and invoicing in a clean, reliable system. With a few workflow enhancements, it could easily be a five-star solution. Review collected by and hosted on G2.com.

What do you dislike about Projectworks?

My only real suggestions for improvement would be:

Offering tutorials or guided learning resources for the reporting features — they’re powerful but can be a bit complex for new users.

Adding a feature to auto-prepare draft invoices at the end of each month, so that when admins go to generate invoices, they’re already staged and ready for review. Currently, the “Invoices” section only displays what’s been generated, but a draft-mode view would save time and streamline month-end billing. Review collected by and hosted on G2.com.

Response from Charlotte Steel of Projectworks

Thanks so much for the thoughtful review, Kara! We're thrilled to hear Projectworks has become an essential part of your operations - especially that the reporting tools are helping you gain the visibility needed to stay on top of project performance and financials.

We also appreciate the great suggestions. The custom reporting feature is definitely intended for those users who have previous, technical reporting experience, and we do appreciate that it has a learning curve. In terms of direct assistance with custom reporting, we're currently offering support for specific report questions, and noting requests for reports to be added to the Managed Reports list. We can also connect users with partners for report assistance, and we're always open to hearing where our Help Center materials have gaps so we can continue to add and improve them - feel free to share any you've identified with us at support@projectworks.com.

The auto-drafted invoices is a great idea, and we’ve passed this feedback to our product team for consideration.

Thanks again for being part of the Projectworks community - we love seeing it make a difference!

See how Projectworks improved
Divya L.
DL
Divya L.
Senior Executive Human Resources
Mid-Market (51-1000 emp.)
"Very easy to use Integrations & happy with the data flow"
5/5
What do you like best about Projectworks?

Integrations

Easy to use

Performance

AI/ Intelligence Review collected by and hosted on G2.com.

What do you dislike about Projectworks?

We expected better onboarding experience

Creating custom reports is difficult to our old application replicon

there is no option of selecting specific fields and generating a report Review collected by and hosted on G2.com.

Response from Bernadette Keating of Projectworks

Thank you for sharing your feedback Divya! It's great to hear that you find Projectworks easy to use and are happy with the data flow and integrations. We understand the importance of a smooth onboarding experience and the ability to easily create custom reports.

As we continue to build out our inbuilt report library as well, to make data analysis accessible for everyone it would be great to get your feedback!

If you need any assistance with creating custom reports or have any other questions, please don't hesitate to reach out. We're here to help and ensure you have a great experience with Projectworks. Thank you for choosing us to help with your invoicing and project financials.

HY
Hamie Y.
Director & Operations Manager
Small-Business (50 or fewer emp.)
"Project Works user review"
5/5
What do you like best about Projectworks?

Clean interface, simple functions with powerful outcomes. Review collected by and hosted on G2.com.

What do you dislike about Projectworks?

There is a few customisation functions that it could use to better the program, i.e. sending emails out i can't customise the subject bar. Review collected by and hosted on G2.com.

Response from Bernadette Keating of Projectworks

Thanks Hamie! We appreciate your positive feedback about the interface and powerful outcomes you're seeing. We'll definitely take your suggestion about greater customization into account for future improvements.