Verified User in Consulting
AC
Verified User in Consulting
Mid-Market (51-1000 emp.)
"Real-Time Budget Tracking and Flexible Reporting"
4/5
What do you like best about Projectworks?

The real-time project status is very helpful, since we can quickly see how much budget is left, especially for clients with strict budgets. The customizable reports are also nice, as long as you have the knowledge to build a report.

Time tracking and the leave features in Projectworks are also useful. The process is straightforward, and the interface is easy to navigate. Review collected by and hosted on G2.com.

What do you dislike about Projectworks?

I find the onboarding part a bit limited in terms of what you can enter. I hope it can be integrated with other HR platforms aside from Bamboo. We currently use Hibob, and it would be quicker and easier if the two were connected to reduce manual input.

The customized reporting feature could also be improved to make it more user-friendly. Right now, the process can be difficult to navigate, especially for users who don’t typically use BI tools.

Also, the invoicing part feels very limited since it’s basically just sending an email. I hope there’s an option to set up automated follow-up emails, especially for overdue invoices. Review collected by and hosted on G2.com.

Response from Bernadette Keating of Projectworks

It's great to hear your detailed feedback and wins as you use Projectworks - we're thrilled to hear that you find the real-time project status, customizable reports, time tracking, and leave features helpful for managing your projects efficiently.

Thanks also for your feedback on our custom reporting feature - it is definitely an advanced feature that is best suited to people with SQL skills. We're continuing to build on our inbuilt report library too, so that we can make data analysis accessible for everyone - let us know if there are any reports you'd expect to see there in future. We are also looking to integrate with further HR platforms this year, so I will definitely pass on your note about Hibob!

If you have any further suggestions, please feel free to reach out. We're here to assist you and ensure you have a seamless experience with Projectworks.

Verified User in Architecture & Planning
AA
Verified User in Architecture & Planning
Small-Business (50 or fewer emp.)
"Great Features and Processes"
4/5
What do you like best about Projectworks?

The transition from using the forecasting tool to being able to prepare an invoice.

I also like the access level settings and being able to create these to align with staffing groups. Setting up custom fields is another feature I like. Review collected by and hosted on G2.com.

What do you dislike about Projectworks?

The data migration wasn't exceptionally smooth, so we have had to make a lot of adjustments and still come across invoices not assigned to the correct budgets etc.

Another thing I struggle with is some of the limiting filters, especially in the time entries tab - it would be beneficial for us to be able to filter by Budget.

A stronger search function. All of our projects start with 80XXX - would be good to be able to search for XXX and the project to pop up. Review collected by and hosted on G2.com.

Response from Bernadette Keating of Projectworks

Thank you for sharing your positive experience with Projectworks, including the transition to preparing invoices, access level settings and custom fields - they are something we've very intentionally worked on with firms. It's also great to hear that your accounts teams are finding value in creating custom reports with Projectworks. I will pass on your feedback around search, filtering and migration. We look forward to bringing you further enhancements to Projectworks this year and thanks again for your support.

Verified User in Computer Software
UC
Verified User in Computer Software
Small-Business (50 or fewer emp.)
"Easy-to-Use Platform for Timesheet Tracking and Leave Management"
5/5
What do you like best about Projectworks?

It’s very easy to add time logs for the tasks I complete during the day. The interface is very user-friendly, which makes the tool much easier to use overall. I can also quickly check my past and pending leaves, and review my previous time logs whenever I want without any hassle. Review collected by and hosted on G2.com.

What do you dislike about Projectworks?

One thing I dislike about Projectworks is that, as a standard user, the functionality can feel somewhat limited. Most of the available features are focused mainly on logging time and leave, so there is not much flexibility or visibility beyond the basic day-to-day tasks. Review collected by and hosted on G2.com.

Response from Bernadette Keating of Projectworks

Thank you so much for sharing your positive experience with Projectworks. It's great to hear that it's user friendly, giving you the ability to check what you want without hassle.

Access levels can be as granular as your organization would like, so we'd encourage you to talk to your team if there are further features you need access to. We look forward to continuing to support your day to day and making it as easy as possible for you.

Natasha K.
NK
Natasha K.
Finance Manager
Small-Business (50 or fewer emp.)
"Easy Navigation, Great Timesheets and Reporting with Strong Support"
5/5
What do you like best about Projectworks?

It's very easy to navigate, track progress of the project and cost. Very good for timesheeting. Wide choice of reports. Good support tearm. Review collected by and hosted on G2.com.

What do you dislike about Projectworks?

Some small annoying features: it doesn't remember your filter set up and each time you have to re-set it from default. One of the latest feature - bulk expense report is not available for everyone. Review collected by and hosted on G2.com.

Response from Bernadette Keating of Projectworks

So glad to hear that you find Projectworks easy to navigate Natasha and that it has strong support. We'll pass on your feedback about remembering filters! For bulk expense actions, you would need the relevant action permission and reporting-line restrictions still apply, let our customer support team know if you need further help with this, they'd be happy to see what works for you. Thanks for sharing your positive experience here.

NV
Natacha V.
structural Technician
Small-Business (50 or fewer emp.)
"Clear Minute-by-Minute Time Tracking with Helpful Project Breakdowns"
5/5
What do you like best about Projectworks?

Time tracking is good and clear, and I like that you can track each minute. The leave calendar is helpful to refer back to, and the project breakdowns are easy to understand. Review collected by and hosted on G2.com.

What do you dislike about Projectworks?

Admin rights can be confusing, and sometimes it means I don’t have access to things I should. Review collected by and hosted on G2.com.

Response from Bernadette Keating of Projectworks

Natacha it's great to hear your feedback on Projectworks, that you're finding time tracking and project breakdowns helpful. Permissions are built to be flexible enough that each organisation can customize them to suit their unique team, which means your admin access can be easily expanded as needed - our friendly support team would also be happy to help make that a smoother experience for you.

We appreciate your support and are committed to providing a user-friendly and efficient platform for your project management needs!

Asma  B.
AB
Asma B.
Data Annotator
Enterprise (> 1000 emp.)
Guest users or non-business users of the software, not included in G2 scores.
"User-Friendly, Seamlessly Integrates with Xero, and Streamlines Project Management"
4.5/5
What do you like best about Projectworks?

Its best features are a user-friendly interface, seamless integration with accounting software like Xero, and centralized project management. It streamlines workflows effectively by bringing time tracking, resourcing, and financial reporting together in a single platform. Review collected by and hosted on G2.com.

What do you dislike about Projectworks?

The interface can sometimes feel clunky or unintuitive. The platform is also often criticized for having limited customization options, especially when it comes to tailoring reports and workflows to fit unique business needs. Review collected by and hosted on G2.com.

Response from Bernadette Keating of Projectworks

Thank you for sharing your positive experience with Projectworks. It's great to hear how the product has helped streamlined your project management processes and improved your project margins have you spoken with our lovely customer team? They will be able to walk you through customization options for your firm. It sounds like you've already experienced some great wins with less reliance on spreadsheets and a more balanced workload for your team!

Verified User in Mechanical or Industrial Engineering
AM
Verified User in Mechanical or Industrial Engineering
Small-Business (50 or fewer emp.)
"Intuitive Platform with Outstanding Personal Support"
4.5/5
What do you like best about Projectworks?

What I like most is the personal care and support provided, you actually get to talk to real people! The platform is super intuitive and user friendly, and has a pleasant look/feel. The amount of information it provides in one place is incomparable. Review collected by and hosted on G2.com.

What do you dislike about Projectworks?

One of my pet pieves is the integration with Employment Hero when it comes to leave, it needs some refining ie. it only recognises full days, not part days of leave. Another one is that you are not able to add suppliers manually, they sync from xero to PWs but only ones these have bills associated with them, so items reconciled as a spend doesn't pull through as a supplier per se. Review collected by and hosted on G2.com.

Response from Bernadette Keating of Projectworks

Thank you for your positive feedback about Projectworks, and our lovely customer support, I'll be sure to pass on your kind words to them! We invested a lot in the look, feel and usability, so it's great to hear how it's making a difference in your day.

I appreciate your note on the Employment Hero integration, it's currently a limitation on their end, we would love to be able to better support partial days of leave. I'll also pass on your feedback regarding supplier management.

Thanks again for review and your kind words, we look forward to supporting you and your teams.

Verified User in Civil Engineering
AC
Verified User in Civil Engineering
Small-Business (50 or fewer emp.)
"We are improving the way we use Project Works"
3.5/5
What do you like best about Projectworks?

The user interface is well laid out and easy to navigate. When correctly configured it provides us with a sufficient level of detail. Review collected by and hosted on G2.com.

What do you dislike about Projectworks?

Some settings don't appear in the most intuitive locations; however the support function is useful and with more time using the system it does become second nature. It would be helpful to be able to run a simple workload forecast based on the number employees , remaining hours / budget remaining. The dashboard feature could be improved. Review collected by and hosted on G2.com.

Response from Bernadette Keating of Projectworks

Thank you for sharing your Projectworks experience - it's so great to hear that you have found Craig helpful in optimizing Projectworks for your company, we'll be sure to let him know! We appreciate your feedback, will take this into account as we continue to enhance our platform.

Verified User in Architecture & Planning
AA
Verified User in Architecture & Planning
Small-Business (50 or fewer emp.)
"Intuitive One-Stop Billing with Seamless Xero Integration and Great Support"
4.5/5
What do you like best about Projectworks?

Easy intuitive interface.

One stop shop to get all our billing information.

Integrates with Xero relatively seamlessly

Support very responsive and helpful. Review collected by and hosted on G2.com.

What do you dislike about Projectworks?

Custom reporting beyond the average user.

Quotes seem clunky

Pricing fixed for the year even if your user numbers drop

Some minor fixed like being able to print an invoice with the timesheets attached with one click would be good.

Resourcing does not work for a more fluid company. Too restrictive Review collected by and hosted on G2.com.

Response from Bernadette Keating of Projectworks

Thanks for jumping on here and sharing the details of your experience using Projectworks. We're glad you've been finding the interface intuitive, with value in the Xero integration and that you've found the support team helpful, they'll be happy to hear that. We appreciate your feedback on the areas for improvement - your input is valuable to us, and we will take it into account as we continue to enhance our platform - you'll really like the upgrades coming to both quoting and resourcing this year. Thanks again for taking the time to share your experience with us!

Esther B.
EB
Esther B.
Bookkeeper / Administrator
Small-Business (50 or fewer emp.)
"Easy to Use with Clear Visual Target Tracking"
5/5
What do you like best about Projectworks?

The ease of use and the ability to visually see our targets being tracked. Review collected by and hosted on G2.com.

What do you dislike about Projectworks?

I haven't come across anything I dislike on Projectworks yet. Everything has been there that we needed and easy to use. Review collected by and hosted on G2.com.

Response from Bernadette Keating of Projectworks

Hi Esther, thank you for taking the time to share your positive experience with Projectworks! We're thrilled to hear that you find it easy to use and appreciate the visual target tracking feature. It's also great that Projectworks is helping you track revenue targets and resource allocation effectively. If you ever have any questions or need assistance, please don't hesitate to reach out :)