Verified User in Architecture & Planning
AA
Verified User in Architecture & Planning
Small-Business (50 or fewer emp.)
"Great Features and Processes"
4/5
What do you like best about Projectworks?

The transition from using the forecasting tool to being able to prepare an invoice.

I also like the access level settings and being able to create these to align with staffing groups. Setting up custom fields is another feature I like. Review collected by and hosted on G2.com.

What do you dislike about Projectworks?

The data migration wasn't exceptionally smooth, so we have had to make a lot of adjustments and still come across invoices not assigned to the correct budgets etc.

Another thing I struggle with is some of the limiting filters, especially in the time entries tab - it would be beneficial for us to be able to filter by Budget.

A stronger search function. All of our projects start with 80XXX - would be good to be able to search for XXX and the project to pop up. Review collected by and hosted on G2.com.

Response from Bernadette Keating of Projectworks

Thank you for sharing your positive experience with Projectworks, including the transition to preparing invoices, access level settings and custom fields - they are something we've very intentionally worked on with firms. It's also great to hear that your accounts teams are finding value in creating custom reports with Projectworks. I will pass on your feedback around search, filtering and migration. We look forward to bringing you further enhancements to Projectworks this year and thanks again for your support.

Verified User in Computer Software
UC
Verified User in Computer Software
Small-Business (50 or fewer emp.)
"Easy-to-Use Platform for Timesheet Tracking and Leave Management"
5/5
What do you like best about Projectworks?

It’s very easy to add time logs for the tasks I complete during the day. The interface is very user-friendly, which makes the tool much easier to use overall. I can also quickly check my past and pending leaves, and review my previous time logs whenever I want without any hassle. Review collected by and hosted on G2.com.

What do you dislike about Projectworks?

One thing I dislike about Projectworks is that, as a standard user, the functionality can feel somewhat limited. Most of the available features are focused mainly on logging time and leave, so there is not much flexibility or visibility beyond the basic day-to-day tasks. Review collected by and hosted on G2.com.

Response from Bernadette Keating of Projectworks

Thank you so much for sharing your positive experience with Projectworks. It's great to hear that it's user friendly, giving you the ability to check what you want without hassle.

Access levels can be as granular as your organization would like, so we'd encourage you to talk to your team if there are further features you need access to. We look forward to continuing to support your day to day and making it as easy as possible for you.

NV
Natacha V.
structural Technician
Small-Business (50 or fewer emp.)
"Clear Minute-by-Minute Time Tracking with Helpful Project Breakdowns"
5/5
What do you like best about Projectworks?

Time tracking is good and clear, and I like that you can track each minute. The leave calendar is helpful to refer back to, and the project breakdowns are easy to understand. Review collected by and hosted on G2.com.

What do you dislike about Projectworks?

Admin rights can be confusing, and sometimes it means I don’t have access to things I should. Review collected by and hosted on G2.com.

Response from Bernadette Keating of Projectworks

Natacha it's great to hear your feedback on Projectworks, that you're finding time tracking and project breakdowns helpful. Permissions are built to be flexible enough that each organisation can customize them to suit their unique team, which means your admin access can be easily expanded as needed - our friendly support team would also be happy to help make that a smoother experience for you.

We appreciate your support and are committed to providing a user-friendly and efficient platform for your project management needs!

Asma  B.
AB
Asma B.
Data Annotator
Enterprise (> 1000 emp.)
Guest users or non-business users of the software, not included in G2 scores.
"User-Friendly, Seamlessly Integrates with Xero, and Streamlines Project Management"
4.5/5
What do you like best about Projectworks?

Its best features are a user-friendly interface, seamless integration with accounting software like Xero, and centralized project management. It streamlines workflows effectively by bringing time tracking, resourcing, and financial reporting together in a single platform. Review collected by and hosted on G2.com.

What do you dislike about Projectworks?

The interface can sometimes feel clunky or unintuitive. The platform is also often criticized for having limited customization options, especially when it comes to tailoring reports and workflows to fit unique business needs. Review collected by and hosted on G2.com.

Response from Bernadette Keating of Projectworks

Thank you for sharing your positive experience with Projectworks. It's great to hear how the product has helped streamlined your project management processes and improved your project margins have you spoken with our lovely customer team? They will be able to walk you through customization options for your firm. It sounds like you've already experienced some great wins with less reliance on spreadsheets and a more balanced workload for your team!

Verified User in Mechanical or Industrial Engineering
AM
Verified User in Mechanical or Industrial Engineering
Small-Business (50 or fewer emp.)
"Intuitive Platform with Outstanding Personal Support"
4.5/5
What do you like best about Projectworks?

What I like most is the personal care and support provided, you actually get to talk to real people! The platform is super intuitive and user friendly, and has a pleasant look/feel. The amount of information it provides in one place is incomparable. Review collected by and hosted on G2.com.

What do you dislike about Projectworks?

One of my pet pieves is the integration with Employment Hero when it comes to leave, it needs some refining ie. it only recognises full days, not part days of leave. Another one is that you are not able to add suppliers manually, they sync from xero to PWs but only ones these have bills associated with them, so items reconciled as a spend doesn't pull through as a supplier per se. Review collected by and hosted on G2.com.

Response from Bernadette Keating of Projectworks

Thank you for your positive feedback about Projectworks, and our lovely customer support, I'll be sure to pass on your kind words to them! We invested a lot in the look, feel and usability, so it's great to hear how it's making a difference in your day.

I appreciate your note on the Employment Hero integration, it's currently a limitation on their end, we would love to be able to better support partial days of leave. I'll also pass on your feedback regarding supplier management.

Thanks again for review and your kind words, we look forward to supporting you and your teams.

Verified User in Civil Engineering
AC
Verified User in Civil Engineering
Small-Business (50 or fewer emp.)
"We are improving the way we use Project Works"
3.5/5
What do you like best about Projectworks?

The user interface is well laid out and easy to navigate. When correctly configured it provides us with a sufficient level of detail. Review collected by and hosted on G2.com.

What do you dislike about Projectworks?

Some settings don't appear in the most intuitive locations; however the support function is useful and with more time using the system it does become second nature. It would be helpful to be able to run a simple workload forecast based on the number employees , remaining hours / budget remaining. The dashboard feature could be improved. Review collected by and hosted on G2.com.

Response from Bernadette Keating of Projectworks

Thank you for sharing your Projectworks experience - it's so great to hear that you have found Craig helpful in optimizing Projectworks for your company, we'll be sure to let him know! We appreciate your feedback, will take this into account as we continue to enhance our platform.

Verified User in Architecture & Planning
AA
Verified User in Architecture & Planning
Small-Business (50 or fewer emp.)
"Intuitive One-Stop Billing with Seamless Xero Integration and Great Support"
4.5/5
What do you like best about Projectworks?

Easy intuitive interface.

One stop shop to get all our billing information.

Integrates with Xero relatively seamlessly

Support very responsive and helpful. Review collected by and hosted on G2.com.

What do you dislike about Projectworks?

Custom reporting beyond the average user.

Quotes seem clunky

Pricing fixed for the year even if your user numbers drop

Some minor fixed like being able to print an invoice with the timesheets attached with one click would be good.

Resourcing does not work for a more fluid company. Too restrictive Review collected by and hosted on G2.com.

Response from Bernadette Keating of Projectworks

Thanks for jumping on here and sharing the details of your experience using Projectworks. We're glad you've been finding the interface intuitive, with value in the Xero integration and that you've found the support team helpful, they'll be happy to hear that. We appreciate your feedback on the areas for improvement - your input is valuable to us, and we will take it into account as we continue to enhance our platform - you'll really like the upgrades coming to both quoting and resourcing this year. Thanks again for taking the time to share your experience with us!

Esther B.
EB
Esther B.
Bookkeeper / Administrator
Small-Business (50 or fewer emp.)
"Easy to Use with Clear Visual Target Tracking"
5/5
What do you like best about Projectworks?

The ease of use and the ability to visually see our targets being tracked. Review collected by and hosted on G2.com.

What do you dislike about Projectworks?

I haven't come across anything I dislike on Projectworks yet. Everything has been there that we needed and easy to use. Review collected by and hosted on G2.com.

Response from Bernadette Keating of Projectworks

Hi Esther, thank you for taking the time to share your positive experience with Projectworks! We're thrilled to hear that you find it easy to use and appreciate the visual target tracking feature. It's also great that Projectworks is helping you track revenue targets and resource allocation effectively. If you ever have any questions or need assistance, please don't hesitate to reach out :)

Verified User
G
Verified User
Small-Business (50 or fewer emp.)
"All-in-One Solution with Seamless Time Tracking"
5/5
What do you like best about Projectworks?

I like having everything in one place with Projectworks, as it simplifies managing tasks. The time sheets work well and are easy to use, which makes logging time more efficient. Additionally, Projectworks helps me track burn to date, allowing me to see where I and my team are at, which is incredibly useful. Review collected by and hosted on G2.com.

What do you dislike about Projectworks?

It would be good to see an hourly burn stacked against a fixed fee project to determine the gain or loss. If this could be compared to the remaining overall fee it would be helpful. If it divided the remaining fixed fee across the remaining months and gave a monthly average remaining fee with corresponding hours for personnel assigned to the project it would be helpful. Also a comparison between fixed fees and resourced time is needed. Review collected by and hosted on G2.com.

Response from Bernadette Keating of Projectworks

Thanks for your review - it's great to hear that Projectworks is simplifying your task management and time tracking. Thanks also for your suggestions for more detailed comparisons between fixed fee projects and resourced time, and we will pass these onto our team as we continue work on enhancing Projectworks.

If you have any more suggestions or need assistance with anything else, please feel free to reach out to our friendly customer support team - support@projectworks.com. We're here to help and ensure that Projectworks continues to meet your needs!

GS
Gaurav S.
Manager DevOps
Mid-Market (51-1000 emp.)
"Helps manage work better across teams"
4.5/5
What do you like best about Projectworks?

Projectworks makes it really easy to manage projects because everything like time tracking, billing, and budgets is in one place. The timesheet is simple, so the team can log hours without confusion, which helps in correct invoicing. It also gives a clear idea of project costs, profit, and future planning, so we don’t have to follow up with different teams. The system is easy to use, works from anywhere, and their support team is always quick to help when needed. Review collected by and hosted on G2.com.

What do you dislike about Projectworks?

One thing I feel is missing is smart AI features, as most planning and forecasting still needs to be done manually instead of getting helpful suggestions from the system. It would be better if it could automatically highlight risks or suggest improvements. Also, the pricing feels a bit high, especially for smaller teams, and it takes time to really see the value for money. Review collected by and hosted on G2.com.

Response from Bernadette Keating of Projectworks

Hi Gaurav, it's great to hear how Projectworks has streamlined your project management process, reducing manual work and errors. We're committed to providing a reliable and efficient platform for your team's success! We're committed to thoughtfully integrating technologies like AI, if you haven't already, I encourage you to take a look at our AI-powered proposals page on the website to see where we are going and there is more to come as well!

Thank you again for sharing your experience with Projectworks, we're glad to support you and your team this year!