David B.
DB
David B.
Seed Investor
Small-Business (50 or fewer emp.)
"Long-time user, avid fan"
5/5
What do you like best about Projectworks?

Projectworks strikes the perfect balance between visibility of project delivery and commercial insight. The platform seamlessly integrates time tracking, forecasting, fee calculation, billing, and reporting all in one place. What I appreciate most is how intuitive the UI is and the fact that it won't allow you to get stuck in a dead-end process. The entire team feels a lot more confident, empowered and enlightened. It gives us a real-time intel on billings, margins, resourcing, and utilisation. Implementation was straightforward, the support team is responsive and knowledgeable, and the feature set is clearly built for professional services firms. The system makes month-end smoother and strategic planning more data-driven. Review collected by and hosted on G2.com.

What do you dislike about Projectworks?

There are a few areas that could benefit from development focus. While the product is constantly evolving and the roadmap is transparent, I’d love to see an integration between fee forecasting and resourcing as the former typically drives the latter. That said, the team has always been open to feedback and responsive to support requests. Review collected by and hosted on G2.com.

Response from Charlotte Steel of Projectworks

Thank you, David, for such a thoughtful and generous review. It’s fantastic to hear that Projectworks is delivering the visibility and commercial insight your team at Colliers needs - and that it’s helping you move away from clunky, manual processes with enhanced confidence.

We appreciate your feedback around tighter integration between forecasting and resourcing - it’s a valuable insight and we are aware of how we can improve in this area. It’s a pleasure supporting the Colliers team, and we’re grateful for your continued partnership and input as we evolve. Thank you for being such a strong supporter of Projectworks!

Verified User in Civil Engineering
AC
Verified User in Civil Engineering
Small-Business (50 or fewer emp.)
"User-Friendly and Easy to Navigate"
3.5/5
What do you like best about Projectworks?

is a user friendly system, it is easy to find the responses and solutions Review collected by and hosted on G2.com.

What do you dislike about Projectworks?

The data transfers from our other platform was not the best or more accurate Review collected by and hosted on G2.com.

Response from Bernadette Keating of Projectworks

We're glad to hear that you find Projectworks user-friendly and easy to navigate, giving you better visibility of your budgets.

We are constantly working to improve our system and appreciate your feedback, if you haven't already it would be great for our team to hear your expectations around data migration as this is an area which we aim to get right every time!

Thanks again for your review and for choosing Projectworks.

Verified User in Computer Software
AC
Verified User in Computer Software
Small-Business (50 or fewer emp.)
"Easy to use - no frills and confusing UI!"
4/5
What do you like best about Projectworks?

Project Works is a breath of fresh air in the world of project management tools. It gives me exactly what I need. budgeting, resourcing, and invoicing without the clutter of unnecessary features. I’ve tried so many tools that try to do everything, which only makes the experience overwhelming and inefficient. With Project Works, I can easily manage my budgets, forecasts, and resources, and invoicing takes me less than five minutes. Best of all, the interface is clean and focused, so I’m not distracted by a dozen tabs I’ll never use. It’s streamlined, straightforward, and built for people who just want to get things done… as a busy delivery manager this is what I want. I don’t want my resourcing tool to be a Gantt chart, I want it to do its job effectively and cleanly. Review collected by and hosted on G2.com.

What do you dislike about Projectworks?

Honestly…. I can’t think of one thing! Project works genuinely does everything I need. I love its simplicity, and I find it hard to fault it. Review collected by and hosted on G2.com.

Response from Charlotte Steel of Projectworks

Thank you for the glowing review! You’ve basically shared our product philosophy back to us - clean, focused, and automating all the boring bits for busy experts. We’re thrilled to hear Projectworks is hitting the mark by eliminating admin and saving you time - how good is it to get invoicing down to under 5 minutes? Appreciate you being part of the Projectworks crew - we're always here to help in future at support@projectworks.com.

VM
Vibha M.
HR
Mid-Market (51-1000 emp.)
"All are working good and Satisfying"
5/5
What do you like best about Projectworks?

Their Project management and Inventory management are best to manage all organization dat with cloud infrastructure, Their easy to operate and frequent use make the work more effective and satisfyingly for us. Review collected by and hosted on G2.com.

What do you dislike about Projectworks?

Managing the data with ProjectWorks are reliable and all are good, very effective and easy to implement that provides best experience. Review collected by and hosted on G2.com.

Response from Charlotte Steel of Projectworks

Hi Vibha, thank you for your review - we’re glad to hear Projectworks is supporting your team with cloud-based project and work management in a way that feels smooth and satisfying! We’ve designed Projectworks specifically for professional services teams, so we love seeing how it's being adapted to different environments.

We did notice a few points in your feedback that may need clarification -particularly around inventory management. Just to confirm: Projectworks is not designed to manage physical inventory, so if your team is using the term differently (e.g. for resource or task allocation), feel free to reach out and we can help optimize your setup.

And if any questions or challenges ever do come up, you can always contact us at support@projectworks.com - we’re here to help!

Thanks again for being part of the Projectworks community.

Daniel L.
DL
Daniel L.
Director
Small-Business (50 or fewer emp.)
"Projectworks for Design Engineering Consultants - Consider other options at this stage."
1.5/5
What do you like best about Projectworks?

Compared to Workflow Max (WFM), the invoicing in Project Works (PW) is better. PW allows you to have fixed fee and hourly rates in a single invoice.

The resourcing of jobs works pretty well - it is quite simple, but it gives a high level over view of who is busy and who needs work. But there is no way to set job priorities for staff i.e. what job you want them to work on first.

The integration with Xero is fine.

The data transition from WFM to PW was fine. We did not have any major issues. Review collected by and hosted on G2.com.

What do you dislike about Projectworks?

I use Project Works Daily and I find it frustrating. The worst thing about Projectworks (PW) is the timesheet (for a Design Engineer working on multiple tasks). It is so bad most staff run a separate excel spreadsheet, and I run Memtime. The timesheet does not even have a start and finish time so there is no way to determine when staff start and finish.

The timesheet function is so bad, I would not recommend Projectworks to companies that need to know when staff start and finish work or work on multiple jobs a day.

PW lacks the ability to send important emails to be filed on with the job so everyone has access (WFM does). I still have not found a way to make notes on the job - maybe I need to create a custom field.

PW really focuses on Job Budgets. I find this one dimensional, because a successful job relies on many things not just the job budget. I would like the landing screen to show more about the job - like who is assigned to the job, when is it due, what is the job scope, and the job budgets.

Compared with WFM, it is hard to customize templates for invoicing and letters of engagement.

Invoicing can be frustrating because PW won't let you invoice jobs unless the contractual status is signed.

PW requires lots of clicks, and it is not that intuitive to find things.

Because of changes to WFM when they changed to WFM by Bluerock, we have committed to using PW for 1 year, but if I was to rewind the clock I would look at using different software for our design engineering company. Review collected by and hosted on G2.com.

Response from Charlotte Steel of Projectworks

Hi Daniel, I'm sorry to hear that your experience with Projectworks has been frustrating. Our timesheets are designed to be simple, but I understand that not have a start/stop time on a time entry is limiting. We're currently investigating changes to our timesheets, and I'd like to offer you a 1:1 meeting with our Product Owner who is doing this work. If you'd like to meet with them to discuss your thoughts on timesheets, please get in touch at support@projectworks.com. Thank you for sharing your feedback with us.

Nicole V.
NV
Nicole V.
Director
Small-Business (50 or fewer emp.)
"Intuitive software paired with excellent support"
5/5
What do you like best about Projectworks?

Projectworks is so easy to use and has everything we need for our business in one place. It integrates easily with our accounting software, eliminating the need for double handling of tasks. The customer support from implementation to answering questions once established has been exemplary. It's the perfect software for our business, and we are confident that it is scalable to enable us to grow successfully. Review collected by and hosted on G2.com.

What do you dislike about Projectworks?

There is nothing I dislike about Projectworks. Review collected by and hosted on G2.com.

Response from Charlotte Steel of Projectworks

Hi Nicole, thank you so much for your kind words - we’re thrilled to hear that Projectworks is hitting the mark for your team! It's great to know that the all-in-one setup, combined our smooth accounting integration, has reduced double-handling and streamlined your workflows.

We’re especially happy to hear that the onboarding and ongoing support experience has been exemplary - that’s a big focus for us, and we’re glad it’s made a difference. Your comment about scalability is spot-on - Projectworks is built to support firms like yours as you grow, without the growing pains.

We really appreciate you taking the time to share your experience, and we’re excited to keep supporting your success as your business evolves. Don't hesitate to reach out to support@projectworks.com!

Verified User in Non-Profit Organization Management
UN
Verified User in Non-Profit Organization Management
Mid-Market (51-1000 emp.)
"Projectworks make it east to see where our money is going"
4.5/5
What do you like best about Projectworks?

The interface is great and simple enough to work with across the team. My fav would be how it lets us visually compare task costs before we assign the team members. It has been super helpful for planning and assigning headcount. Review collected by and hosted on G2.com.

What do you dislike about Projectworks?

It is a good tool but setup took a while but once it is done, it performance well. Once in a while the page refresh but that only happens on firefox, so we end up using chrome Review collected by and hosted on G2.com.

Response from Charlotte Steel of Projectworks

HI there, it's great to hear that Projectworks helps your nonprofit effectively manage budgets and resourcing! Thank you for your positive feedback. Set up does require some time investment, especially if migrating over historical project data, and we are continually working on our education offerings to make upskilling in Projectworks even easier. Please feel free to contact our friendly team at support@projectworks.com if you need any help in future. Thanks again!

Rebecca M.
RM
Rebecca M.
Project Coordinator
Small-Business (50 or fewer emp.)
"One stop shop for project coordination and accounts management"
4/5
What do you like best about Projectworks?

We love the user interface Projectworks offers. Our fees are often slightly different structures both in terms of fee and resourcing and we are able to create each project and key deliverables to match this. The customer service is also excellent! Review collected by and hosted on G2.com.

What do you dislike about Projectworks?

We had a bit of trouble with the way the manual / historical data imported in to Projectworks - in hindsight, perhaps the onboarding around this could have been clearer. But this has been easy enough to mitigate! Review collected by and hosted on G2.com.

Response from Charlotte Steel of Projectworks

Hi Rebecca, thanks so much for your thoughtful feedback! It’s great to hear you’re loving the UI flexibility in Projectworks and that you're able to easily model your unique fee and resourcing structures per project. Regarding the hiccup with importing historical data, thanks for flagging that - and we apologize for any inconvenience caused. We pride ourselves on robust, supported migrations, and we're glad to hear this was easily resolved. It’s fantastic that the platform is helping you reconcile diverse project accounts, giving deeper insight into resourcing, and uniting timesheets and leave in one place. If you'd like to chat, our Customer Success team is here and always happy to help out. You can email us anytime at support@projectworks.com. Thanks again - and here’s to continued success with your projects!

Rob M.
RM
Rob M.
Managing Director
Small-Business (50 or fewer emp.)
"Effortless Invoicing and Xero Integration"
5/5
What do you like best about Projectworks?

I like that it just works; we can generate invoices almost instantly after completion of timesheets; it integrates very well with Xero, our accounting software. Review collected by and hosted on G2.com.

What do you dislike about Projectworks?

In the couple of instances we have needed support, it has been a little bit slow to get support - but mostly we don't need support. Review collected by and hosted on G2.com.

Response from Charlotte Steel of Projectworks

Thank you Rob - it’s great to hear that Projectworks is helping your team get invoices out fast and keeping everything flowing smoothly with Xero. That “it just works” feeling is exactly what we aim for!

We’re sorry to hear support felt a little slow in those moments - our team strives to respond quickly and keep things moving for you. If anything crops up again, reach us directly at support@projectworks.com and we’ll be straight onto it.

Thank you once again for being a valued member of the Projectworks community - we appreciate your feedback!

Verified User in Philanthropy
UP
Verified User in Philanthropy
Mid-Market (51-1000 emp.)
"Great tool for forecasting and keeping our costs down"
4.5/5
What do you like best about Projectworks?

The interface is very simple and I like the integrations with other tools we are currently using, which helps us sync the schedule and the volunteer work schedule that help overall staff management. The forecast has good data visualisation which keep us understand the progress in real time. Review collected by and hosted on G2.com.

What do you dislike about Projectworks?

It is a great tool so nothing much to complain about it, it is a bit complex when starting but once we get used it is very easy to use and I would recommend projectworks for other non profits organisations. Review collected by and hosted on G2.com.

Response from Charlotte Steel of Projectworks

Thanks so much for the kind words! We're really pleased to hear Projectworks is helping your nonprofit stay aligned with grant budgets while saving time and keeping costs down.

We also appreciate you recommending us to other nonprofit teams - while we’re primarily built for professional services, it's great to hear the platform is delivering value in your context too. If you ever have feedback or questions, feel free to reach out to us at support@projectworks.com - we’re always happy to help.