---
title: Projectworks Reviews
meta_title: 'Projectworks Reviews 2026: Details, Pricing, & Features | G2'
meta_description: Filter 227 reviews by the users' company size, role or industry
  to find out how Projectworks works for a business like yours.
aggregate_rating:
  rating_value: 4.5
  review_count: 227
  scale: '5'
date_modified: '2026-08-13'
parent_category:
  name: Project, Portfolio & Program Management
  url: https://www.g2.com/categories/project-portfolio-program-management
---


# Projectworks Reviews
**Vendor:** Projectworks  
**Category:** [Project Management Software](https://www.g2.com/categories/project-management)  
**Average Rating:** 4.5/5.0  
**Total Reviews:** 227
## About Projectworks
Grow your firm, and your impact.  Projectworks is AI-powered, operator-built professional services automation software for consulting firms that want to grow and make a difference. Bringing deals, proposals, time tracking, resourcing, invoicing, and forecasting together in one platform, it gives you the visibility to see what’s working, fix what’s not, and scale your firm with confidence. Projectworks was built by consultants who know what it’s like to lose hours to spreadsheets and billing chaos. Designed specifically for engineering, architecture, software development, and management consulting, it’s professional services automation (PSA) software that gets experts out of the admin grind and back to the work that matters. Our cloud-based PSA tool brings together everything your business needs to plan, track, forecast, and grow. By automating time tracking, expense tracking, resource planning, project financials, and real-time reporting, Projectworks frees your people to focus on solving the world’s hardest problems - not wrestling with manual processes. On average, Projectworks users grow 20% in their first year. Connect Projectworks with your existing stack - including Xero, QuickBooks Online, MYOB, Jira, Azure DevOps, HubSpot, and Salesforce - to eliminate double handling, align your data, and operate with confidence. We’ll help you set up for success with expert data migration, comprehensive training, and responsive ongoing support. Key features Time tracking software Easy, accurate timesheets that actually get filled out. Simplify project time tracking and keep billing up to date with integrated time management software for consultants. Expense tracking Track project spend against budget with simple, mobile-friendly expense submission. Sync approved expenses directly to Xero as bills to pay. Resource management software Plan and allocate resources effectively. See availability, utilization, and capacity in real time with powerful resource planning tools that make project delivery predictable. Revenue forecasting &amp; project profitability Combine financial and resourcing data to model revenue, monitor utilization and profitability, and make confident growth decisions. Invoicing automation Create pre-populated invoices that sync seamlessly with Xero, reducing admin and helping you get paid faster. Reporting &amp; insights Access real-time dashboards, project profitability reports, and PSA analytics that bring clarity to every decision. Track the consulting metrics that matter most - across projects, clients, and teams. Integrations Connect your favorite tools and run your firm on a unified project management and financial reporting platform. Get a 10% discount on annual subscriptions.



## Projectworks Pros & Cons
**What users like:**

- Users appreciate the **ease of use** of Projectworks, finding the interface intuitive and supportive for their needs. (82 reviews)
- Users appreciate the **centralized and streamlined project management** of Projectworks, enhancing efficiency across multiple regions. (63 reviews)
- Users highly value the **user-friendly interface** of Projectworks, enhancing day-to-day operations and improving overall efficiency. (38 reviews)
- Users appreciate the **intuitive user interface** of Projectworks, enhancing efficiency and collaboration across diverse teams. (37 reviews)
- Users praise Projectworks for its **comprehensive features** that streamline management and enhance decision-making across multiple regions. (36 reviews)
- Users highlight the **intuitive user interface** of Projectworks, making everyday operations seamless and user-friendly. (36 reviews)
- Users value the **effective project tracking** in Projectworks, enhancing visibility and management of tasks and resources. (36 reviews)
- Easy Integrations (35 reviews)
- Visibility (35 reviews)
- Users enjoy the **powerful features** of ProjectWorks for resource management, invoicing, and real-time collaboration. (34 reviews)

**What users dislike:**

- Users find the **limited features** in Projectworks restrict project management capabilities and integration flexibility. (23 reviews)
- Users find **missing invoicing features** frustrating, necessitating workarounds and lacking customization for their specific needs. (23 reviews)
- Users find **limited customization** in reporting and workflows, leading to minor frictions during fast-paced project management. (19 reviews)
- Users find the **learning curve steep** due to complex features and unclear WIP functionality, requiring time to adapt. (17 reviews)
- Users note that **reporting issues** create minor friction, with requests for improved customization and speed in Projectworks. (17 reviews)
- Report Customization (13 reviews)
- Time-Consumption (13 reviews)
- Difficult Reporting (12 reviews)
- Limited Functionality (12 reviews)
- Complex Usability (10 reviews)

## Projectworks Reviews
  ### 1. Straightforward Resourcing and Profitability Tracking with Clear Practice Visibility

**Rating:** 4.5/5.0 stars

**Reviewed by:** Vicki E. | finance operations director, Small-Business (50 or fewer emp.)

**Reviewed Date:** July 22, 2026

**What do you like best about Projectworks?**

Managing resourcing, project forecasting, and profitability is straightforward. All project leaders can manage their own project resourcing and finances, which brings clear visibility across the overall practice. It also makes it easy to spot and address any over- or under-resourcing, as well as handle any budget overruns.

**What do you dislike about Projectworks?**

We have a couple of issues with the software. First, there’s a lack of integration with our accounting software, MYOB. Second, the reporting currently includes subconsultant fees; we’d like the ability to filter reports so they do not include subconsultants, and to view comparisons based on our own invoicing.

**What problems is Projectworks solving and how is that benefiting you?**

Projectworks has improved our resource management and made it clearer, easier, and faster to manage overall. It’s saving us time across the practice. It has also strengthened our project financial management, allowing us to adjust a project’s financial direction when needed, seek variations, or change resourcing. Overall, we can manage in real time.

**Official Response from Bernadette Keating:**

> Hi Vicki, thank you for sharing your positive experience with Projectworks, especially in managing resourcing, project forecasting, and profitability. It's also great to hear that it's strengthened project financial management. We'll pass on your feedback about strengthening the existing MYOB integration and the ability exclude subconsultant fees from reporting. Thanks again for generously sharing your feedback, we look forward to continuing to bring you clear practice visibility and faster management!

  ### 2. All-in-One, Flexible End-to-End Project Management Solution

**Rating:** 5.0/5.0 stars

**Reviewed by:** Kevin L. | Director of technology, Mid-Market (51-1000 emp.)

**Reviewed Date:** July 13, 2026

**What do you like best about Projectworks?**

It contains all the tools we need to take a project from start to finish. It isn’t biased toward one feature; instead, the program clearly provides end-to-end solutions. Furthermore, it offers flexibility and customization options, allowing us to tailor the product to suit our business needs.

**What do you dislike about Projectworks?**

It’s not really about a dislike, but it would be very handy to have some mass-updating features. For example, when we’re entering a new financial year and need to update everyone’s cost/post rate, it would be great to be able to export a template from Projectworks into a CSV, then import it again after updating the CSV file.

Another small feature request: when we choose an hourly-rate job, it would be helpful if the budget could align with the final invoiced amount.

**What problems is Projectworks solving and how is that benefiting you?**

We often have to guesstimate the numbers, or it takes more time and resources to extract financial data. With Projectworks, it’s really easy to produce any type of report, which makes the job much easier.

**Official Response from Bernadette Keating:**

> Hi Kevin, thanks for the considered review of your experience with Projectworks. It's so great to hear that we have all the tools you need while offering enough flexibility and customization to suit your firm's requirements. 

We'll be sure to pass on your feedback regarding mass-updating and budget alignment for hourly-rate jobs. 

Looking forward to supporting you and your team throughout the rest of this year and continuing to bring more to the tools and features you appreciate. Thanks again for generously sharing your experience!

  ### 3. Reliable, Data-Rich Projectworks with Great Integrations and Support

**Rating:** 4.5/5.0 stars

**Reviewed by:** Stefi G. | Project Lead, Mid-Market (51-1000 emp.)

**Reviewed Date:** May 28, 2026

**What do you like best about Projectworks?**

I think the depth of information that we can add along with Project Risks, Industry type or any other custom field that we can add. Projectworks has been a helpful tool to understand gross margin, project status, and key trends that we need in operations.  In terms of UI/UX I think it's simple and very straightforward. Some icons just needs further improvement. Love that it has integration options for xero , and an sql database connector for Azue to looker studio. In terms of performance, no downtime that I can recall. Very reliable in getting accurate data required. In terms of pricing i think we're getting the value out of Projectworks as we use it to drive key business decisions. In terms of support, we get immediate answers if ever we need help. One thing that would be very useful to is to have AI Claude connector, AI . AI Would really help automate things around encoding.

**What do you dislike about Projectworks?**

The least thing I dislike about projectworks is pinning timecodes manually, whenever I create a timecode that should already be pinned automatically on the user's timesheet.

**What problems is Projectworks solving and how is that benefiting you?**

Gross margin / profit monitoring.

**Official Response from Bernadette Keating:**

> Thanks Stefi, it's so great to hear that Projectworks has been a valuable tool for your operations, providing reliable data and helpful integrations. We're also glad to hear that you find the pricing to be valuable and that our support team has been responsive. Thank you also for sharing your thoughts on pinning timecodes. We will be looking into AI connectors soon, so your feedback here is really helpful and will be passed on directly. 

Thanks again for choosing Projectworks for your margin and profit monitoring, we look forward to continuing to support you and your team, bringing more value this year!



  ### 4. Easy, Self-Explanatory Navigation

**Rating:** 5.0/5.0 stars

**Reviewed by:** Rachael J. | Business Services Manager, Small-Business (50 or fewer emp.)

**Reviewed Date:** August 12, 2026

**What do you like best about Projectworks?**

The navigation... it's very easy and self explanatory.

**What do you dislike about Projectworks?**

Not being able to attach a document to a Project. Attaching a link is ok but being able to attach a pdf would be great! Also, when exporting an invoice that is a new client to Xero, you have to complete all the details again in Xero as PW only exports the client name.

**What problems is Projectworks solving and how is that benefiting you?**

The Forecasting and Resourcing tools have been a life saver. I am often required to export reports for the management team and having the option to export to excel or PDF have been really helpful.

**Official Response from Bernadette Keating:**

> Thank you for sharing your positive experience Rachael! It's great to hear that you find the navigating Projectworks easy and self-explanatory and that the forecasting and resourcing tools have been helpful for exporting reports for the management team. What you've described makes sense so I'm also passing on your feedback to the team. Thanks again for your review and we look forward to continuing to support you going forward.
 

  ### 5. Game changer for managing projects and team workloads

**Rating:** 4.5/5.0 stars

**Reviewed by:** Rahul N. | DevOps Engineer, Mid-Market (51-1000 emp.)

**Reviewed Date:** March 21, 2026

**What do you like best about Projectworks?**

Projectworks has really made managing our projects a lot easier. It brings everything together in one place planning, team workload, budgeting, and invoicing. The visual timeline helps us spot any potential delays before they even happen, and the dashboard with charts makes everything super easy to understand. The timesheet feature is simple, so our team can track their time accurately and we can create invoices without any hassle. The heat map shows if anyone is overloaded with work, which helps us balance things out. It works well with other tools like Salesforce, so we can easily transfer data when needed. Since it is web-based, we can access it from anywhere, making our work more flexible. Plus, the customer support is always quick and helpful whenever we need assistance.

**What do you dislike about Projectworks?**

One thing I would like to see improved with Projectworks is even more integrations with other tools we use. While it works well with tools like Salesforce, adding more options would make the data transfer even smoother. Sometimes, a little more customization in reports would also be helpful for our specific needs.

**What problems is Projectworks solving and how is that benefiting you?**

Projectworks has made managing projects much easier by bringing everything into one place. Instead of juggling multiple tools, we can handle everything from planning and tracking team workloads to managing budgets and creating invoices. The visual timelines help us spot any potential delays early, and the timesheet feature ensures accurate time tracking for invoicing. It also lets us quickly see if someone’s overwhelmed with work, allowing us to adjust before it becomes a problem. With budgeting and forecasting tools, we can stay on top of finances and plan for the future.

**Official Response from Bernadette Keating:**

> Thanks Rahul for your considered review. It's so great to hear that Projectworks has had such a positive impact on your project management process and helped you to stop juggling multiple tools. We're pleased that our features, such as the timesheets, heat maps and Salesforce integration, have been instrumental in making your work more flexible and efficient. 

Please do get in touch with our lovely customer support team to suggest any integrations that you think would work well for you - support@projectworks.com. We're committed to continuing to build out our integration offerings, so we'd love to hear any details. 

Thanks again for taking the time to share your experience!




  ### 6. Reliable solution for consulting project management

**Rating:** 4.5/5.0 stars

**Reviewed by:** Nandani K. | SRE, Mid-Market (51-1000 emp.)

**Reviewed Date:** March 16, 2026

**What do you like best about Projectworks?**

Projectworks has been really helpful for managing our consulting projects because it fits well with the way our team works. It makes it easier to handle project planning, team workload, and finances all in one place. One thing I find very useful is the ability to see project profitability and forecast future revenue, which helps us plan ahead and manage budgets better. The resource heat map also helps quickly see if someone is overloaded with work or if someone has extra capacity. I also like how simple the time tracking and invoicing process is, especially the easy to use timesheet interface for the team. Since it is web based, we can access it from anywhere, which makes daily work more flexible. On top of that, their support team is very responsive and always helpful when we need assistance.

**What do you dislike about Projectworks?**

One small thing I do not like is that when someone starts using Projectworks for the first time, it can take a little time to understand all the features. Since the platform handles projects, finances, and team planning together, new users may feel a bit confused at the beginning. People usually need some time to explore the system and get used to how everything works. But once the team becomes familiar with it, the platform becomes much easier to use in daily work.

**What problems is Projectworks solving and how is that benefiting you?**

Projectworks has helped solve one of the biggest problems we used to face, which was managing projects, team workload, and financial tracking in different tools. Earlier, it was difficult to clearly see how profitable a project was or how resources were being used. With Projectworks, we can now track project margins, forecast revenue, and monitor team workload in one place. The resource heat map also helps us quickly identify if someone is overloaded or if there is unused capacity in the team. This has helped us plan projects more carefully, avoid overworking staff, and make better financial decisions.

**Official Response from Bernadette Keating:**

> Hi Nandani, thanks for your positive review of Projectworks! It's great to hear how it fits in with the way your team works and is making things easier for you, especially in regards to your biggest problems you used to face. It's so good that you've seen value in the resource heat map to manage capacity and make better financial decisions. 

Our support team will be so pleased to hear your feedback as well. Thanks again for being part of the Projectworks community and for your thoughtful feedback!

  ### 7. Simplified Resourcing and Project Management

**Rating:** 4.5/5.0 stars

**Reviewed by:** Greg Gillespie E. | Principal, Small-Business (50 or fewer emp.)

**Reviewed Date:** February 28, 2022

**What do you like best about Projectworks?**

I like the simplicity of use of Projectworks, being able to see all of my consultants within one window. It's great for seeing who's entered their timesheet, who hasn't, who's got their resources in, and who hasn't. I also appreciate having a holistic view of what projects are resourced and where our budgets are, along with everything associated with projects in our organization and the consultants working on them. The initial setup of Projectworks was very simple, especially compared to our previous in-house built system, which wasn't nearly as sophisticated. Projectworks allows us to view all of our projects in one location and resource our consultants for extended periods, log time entries, approve time requests, and integrate with our accounting system.

**What do you dislike about Projectworks?**

More notifications within Microsoft Teams would be an ideal feature for us.

**What problems is Projectworks solving and how is that benefiting you?**

Projectworks centralizes our project management, simplifies resourcing, and integrates time logging and invoicing with our accounting system, giving us a holistic view of all projects and consultants.

**Official Response from Bernadette Keating:**

> Thanks Greg for your detailed, positive review - it's great to hear how Projectworks has centralized your project management while also simplifying resourcing and giving you better visibility of budgets and teams. 

We hear you on the new Microsoft Teams integration, it just came out so we'd love to know any more details on what you'd like to see there as we continue to build it out. 

Thanks again for continuing to choose Projectworks, we look forward to bringing you even more value this year! 

  ### 8. Easy-to-Use Platform for Timesheet Tracking and Leave Management

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Computer Software | Small-Business (50 or fewer emp.)

**Reviewed Date:** May 28, 2026

**What do you like best about Projectworks?**

It’s very easy to add time logs for the tasks I complete during the day. The interface is very user-friendly, which makes the tool much easier to use overall. I can also quickly check my past and pending leaves, and review my previous time logs whenever I want without any hassle.

**What do you dislike about Projectworks?**

One thing I dislike about Projectworks is that, as a standard user, the functionality can feel somewhat limited. Most of the available features are focused mainly on logging time and leave, so there is not much flexibility or visibility beyond the basic day-to-day tasks.

**What problems is Projectworks solving and how is that benefiting you?**

It helps solve the problem of tracking work hours, leave, and project-related time in a centralized system. It benefits me by making it easier to record my daily work, keep track of submitted timesheets, and ensure that my logged hours and leave requests are properly managed and visible.

**Official Response from Bernadette Keating:**

> Thank you so much for sharing your positive experience with Projectworks. It's great to hear that it's user friendly, giving you the ability to check what you want without hassle.
Access levels can be as granular as your organization would like, so we'd encourage you to talk to your team if there are further features you need access to. We look forward to continuing to support your day to day and making it as easy as possible for you.

  ### 9. Easy Navigation, Great Timesheets and Reporting with Strong Support

**Rating:** 5.0/5.0 stars

**Reviewed by:** Natasha K. | Finance Manager, Small-Business (50 or fewer emp.)

**Reviewed Date:** August 13, 2026

**What do you like best about Projectworks?**

It's very easy to navigate, track progress of the project and cost. Very good for timesheeting. Wide choice of reports. Good support tearm.

**What do you dislike about Projectworks?**

Some small annoying features: it doesn't remember your filter set up and each time you have to re-set it from default. One of the latest feature - bulk expense report is not available for everyone.

**What problems is Projectworks solving and how is that benefiting you?**

Cost and progress tracking for the projects

  ### 10. Clear Minute-by-Minute Time Tracking with Helpful Project Breakdowns

**Rating:** 5.0/5.0 stars

**Reviewed by:** Natacha V. | structural Technician, Small-Business (50 or fewer emp.)

**Reviewed Date:** May 25, 2026

**What do you like best about Projectworks?**

Time tracking is good and clear, and I like that you can track each minute. The leave calendar is helpful to refer back to, and the project breakdowns are easy to understand.

**What do you dislike about Projectworks?**

Admin rights can be confusing, and sometimes it means I don’t have access to things I should.

**What problems is Projectworks solving and how is that benefiting you?**

The cost breakdown by stages, along with timelines, makes it easy to review each team member’s input at every stage of the project. It’s helpful for staying on top of hours used per stage and across the overall project. It’s also easy to use and simple to flick through the different tools. aids pricing.

**Official Response from Bernadette Keating:**

> Natacha it's great to hear your feedback on Projectworks, that you're finding time tracking and project breakdowns helpful. Permissions are built to be flexible enough that each organisation can customize them to suit their unique team, which means your admin access can be easily expanded as needed - our friendly support team would also be happy to help make that a smoother experience for you. 

We appreciate your support and are committed to providing a user-friendly and efficient platform for your project management needs!

  ### 11. User-Friendly, Seamlessly Integrates with Xero, and Streamlines Project Management

**Rating:** 4.5/5.0 stars

**Reviewed by:** Asma  B. | Data Annotator, Enterprise (> 1000 emp.)

**Reviewed Date:** July 13, 2026

**What do you like best about Projectworks?**

Its best features are a user-friendly interface, seamless integration with accounting software like Xero, and centralized project management. It streamlines workflows effectively by bringing time tracking, resourcing, and financial reporting together in a single platform.

**What do you dislike about Projectworks?**

The interface can sometimes feel clunky or unintuitive. The platform is also often criticized for having limited customization options, especially when it comes to tailoring reports and workflows to fit unique business needs.

**What problems is Projectworks solving and how is that benefiting you?**

Projectworks helps remove administrative bottlenecks, fragmented project data, and inefficient resource allocation by bringing time tracking, expense management, forecasting, and invoicing together in a single platform. For me, that means less reliance on spreadsheet-driven reporting, healthier project margins, and a better-balanced workload that helps prevent team burnout.

**Official Response from Bernadette Keating:**

> Thank you for sharing your positive experience with Projectworks. It's great to hear how the product has helped streamlined your project management processes and improved your project margins have you spoken with our lovely customer team? They will be able to walk you through customization options for your firm. It sounds like you've already experienced some great wins with less reliance on spreadsheets and a more balanced workload for your team!

  ### 12. Intuitive Platform with Outstanding Personal Support

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Mechanical or Industrial Engineering | Small-Business (50 or fewer emp.)

**Reviewed Date:** May 28, 2026

**What do you like best about Projectworks?**

What I like most is the personal care and support provided, you actually get to talk to real people! The platform is super intuitive and user friendly, and has a pleasant look/feel. The amount of information it provides in one place is incomparable.

**What do you dislike about Projectworks?**

One of my pet pieves is the integration with Employment Hero when it comes to leave, it needs some refining ie. it only recognises full days, not part days of leave.  Another one is that you are not able to add suppliers manually, they sync from xero to PWs but only ones these have bills associated with them, so items reconciled as a spend doesn't pull through as a supplier per se.

**What problems is Projectworks solving and how is that benefiting you?**

Visibility on project health, and staff utilisation are really the biggest items that PWs offers

**Official Response from Bernadette Keating:**

> Thank you for your positive feedback about Projectworks, and our lovely customer support, I'll be sure to pass on your kind words to them! We invested a lot in the look, feel and usability, so it's great to hear how it's making a difference in your day.

I appreciate your note on the Employment Hero integration, it's currently a limitation on their end, we would love to be able to better support partial days of leave. I'll also pass on your feedback regarding supplier management. 

Thanks again for review and your kind words, we look forward to supporting you and your teams.



  ### 13. Intuitive One-Stop Billing with Seamless Xero Integration and Great Support

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Architecture & Planning | Small-Business (50 or fewer emp.)

**Reviewed Date:** June 29, 2026

**What do you like best about Projectworks?**

Easy intuitive interface.
One stop shop to get all our billing information.
Integrates with Xero relatively seamlessly
Support very responsive and helpful.

**What do you dislike about Projectworks?**

Custom reporting beyond the average user. 
Quotes seem clunky
Pricing fixed for the year even if your user numbers drop
Some minor fixed like being able to print an invoice with the timesheets attached with one click would be good.
Resourcing does not work for a more fluid company. Too restrictive

**What problems is Projectworks solving and how is that benefiting you?**

Allows us to track projects in real time. 
Different user levels means the whole company can use it - with different access.
Allows me to pull information from the API to produce weekly reports with the use of AI

**Official Response from Bernadette Keating:**

> Thanks for jumping on here and sharing the details of your experience using Projectworks. We're glad you've been finding the interface intuitive, with  value  in the Xero integration and that you've found the support team helpful, they'll be happy to hear that. We appreciate your feedback on the areas for improvement - your input is valuable to us, and we will take it into account as we continue to enhance our platform - you'll really like the upgrades coming to both quoting and resourcing this year. Thanks again for taking the time to share your experience with us!

  ### 14. Easy to Use with Clear Visual Target Tracking

**Rating:** 5.0/5.0 stars

**Reviewed by:** Esther B. | Bookkeeper / Administrator, Small-Business (50 or fewer emp.)

**Reviewed Date:** August 04, 2026

**What do you like best about Projectworks?**

The ease of use and the ability to visually see our targets being tracked.

**What do you dislike about Projectworks?**

I haven't come across anything I dislike on Projectworks yet. Everything has been there that we needed and easy to use.

**What problems is Projectworks solving and how is that benefiting you?**

The ability to visually see how we are tracking with revenue targets and resourcing for each of our staff.

**Official Response from Bernadette Keating:**

> Hi Esther, thank you for taking the time to share your positive experience with Projectworks! We're thrilled to hear that you find it easy to use and appreciate the visual target tracking feature. It's also great that Projectworks is helping you track revenue targets and resource allocation effectively. If you ever have any questions or need assistance, please don't hesitate to reach out :)

  ### 15. All-in-One Solution with Seamless Time Tracking

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User | Small-Business (50 or fewer emp.)

**Reviewed Date:** June 22, 2026

**What do you like best about Projectworks?**

I like having everything in one place with Projectworks, as it simplifies managing tasks. The time sheets work well and are easy to use, which makes logging time more efficient. Additionally, Projectworks helps me track burn to date, allowing me to see where I and my team are at, which is incredibly useful.

**What do you dislike about Projectworks?**

It would be good to see an hourly burn stacked against a fixed fee project to determine the gain or loss. If this could be compared to the remaining overall fee it would be helpful.  If it divided the remaining fixed fee across the remaining months and gave a monthly average remaining fee with corresponding hours for personnel assigned to the project it would be helpful.  Also a comparison between fixed fees and resourced time is needed.

**What problems is Projectworks solving and how is that benefiting you?**

I use Projectworks for logging time, leave requests, resourcing, and billing. It tracks burn to date so I can see where I and the rest of the team are at.

**Official Response from Bernadette Keating:**

> Thanks for your review - it's great to hear that Projectworks is simplifying your task management and time tracking. Thanks also for your suggestions for more detailed comparisons between fixed fee projects and resourced time, and we will pass these onto our team as we continue work on enhancing Projectworks.
If you have any more suggestions or need assistance with anything else, please feel free to reach out to our friendly customer support team - support@projectworks.com. We're here to help and ensure that Projectworks continues to meet your needs!

  ### 16. Helps manage work better across teams

**Rating:** 4.5/5.0 stars

**Reviewed by:** Gaurav S. | Manager DevOps, Mid-Market (51-1000 emp.)

**Reviewed Date:** March 25, 2026

**What do you like best about Projectworks?**

Projectworks makes it really easy to manage projects because everything like time tracking, billing, and budgets is in one place. The timesheet is simple, so the team can log hours without confusion, which helps in correct invoicing. It also gives a clear idea of project costs, profit, and future planning, so we don’t have to follow up with different teams. The system is easy to use, works from anywhere, and their support team is always quick to help when needed.

**What do you dislike about Projectworks?**

One thing I feel is missing is smart AI features, as most planning and forecasting still needs to be done manually instead of getting helpful suggestions from the system. It would be better if it could automatically highlight risks or suggest improvements. Also, the pricing feels a bit high, especially for smaller teams, and it takes time to really see the value for money.

**What problems is Projectworks solving and how is that benefiting you?**

Projectworks has helped solve the problem of managing data across different tools by bringing everything together through integrations, so we do not have to switch between multiple systems. This has reduced manual work and errors, especially in finance and reporting. It also performs reliably even when handling multiple projects, so we can track progress, budgets, and team workload without delays or system issues. Overall, it has made our daily operations smoother and more efficient.

**Official Response from Bernadette Keating:**

> Hi Gaurav, it's great to hear how Projectworks has streamlined your project management process, reducing manual work and errors. We're committed to providing a reliable and efficient platform for your team's success! We're committed to thoughtfully integrating technologies like AI, if you haven't already, I encourage you to take a look at our AI-powered proposals page on the website to see where we are going and there is more to come as well!

Thank you again for sharing your experience with Projectworks, we're glad to support you and your team this year!


  ### 17. Simple Design with Seamless Xero and SalesForce Integration

**Rating:** 4.5/5.0 stars

**Reviewed by:** Andrew C. | Program Management Office Manager, Mid-Market (51-1000 emp.)

**Reviewed Date:** May 25, 2026

**What do you like best about Projectworks?**

It is simplistic in it's design and integrates so well with other applications like Xero and SalesForce.

**What do you dislike about Projectworks?**

Tracking project costs is difficult since burn is done based on Revenue and not on Costs. It is more administration to add markup to all PO's and Expenses, and the budgets must be done based on sell price, not on cost.

**What problems is Projectworks solving and how is that benefiting you?**

Simple leave interface, User friendly project accounting that significantly reduces the need for manual transposing of data with Xero and other systems.

  ### 18. Real-Time Budget Transparency That Transforms Multi-Project Workflow

**Rating:** 4.5/5.0 stars

**Reviewed by:** Alison P. | Operations Coordinator, Small-Business (50 or fewer emp.)

**Reviewed Date:** January 26, 2026

**What do you like best about Projectworks?**

ProjectWorks was easy to implement and customer support has been friendly, prompt and very helpful.

It has been easy to use and has made a big difference in our ability to manage workflow and budgets more effectively across multiple projects and team members.

**What do you dislike about Projectworks?**

We sync ProjectWorks with Xero. Leave, invoices, and payments can only be exported once. If any of these need to be edited in either platform after export, the same change then has to be manually updated in the other platform as well. It would be great to have a regular or on-demand sync between the two, so the data stays consistent automatically.

**What problems is Projectworks solving and how is that benefiting you?**

The real-time transparency around project budgets is providing project managers critical information and more control over the overall health of their project budgets. It has made invoicing much simpler and faster.

**Official Response from Charlotte Steel:**

> Hi Alison, thank you for your positive feedback! The whole team really appreciates it. It's great to hear that your implementation has been smooth and that you're now able to manage your project portfolio more efficiently while accelerating invoicing. That's a great improvement! Thank you also for your feedback on our Xero sync - we do offer auto-sync from Projectworks to Xero for the following: invoice payments to reconcile exported invoices; bill payments to reconcile exported expenses and purchase orders; suppliers; and leave balances. We do understand your feedback on sync after export though, and this has been passed to the product team. Thanks once again for your support, and feel free to reach out any time in the future at support@projectworks.com!

  ### 19. Effortless Time Tracking, Needs Better Overtime Management

**Rating:** 5.0/5.0 stars

**Reviewed by:** Rexx B. | Small-Business (50 or fewer emp.)

**Reviewed Date:** March 14, 2026

**What do you like best about Projectworks?**

I love Projectworks for its time tracking and invoicing capabilities. I can easily adjust time codes and assign blocks of time to invoices, as well as adjust billable hours and track budgets. I love that it is web-based and can be accessed anywhere on any device. The timesheet entry interface stands out as the most important feature because it simplifies the process for our staff, ensuring accurate invoicing.

**What do you dislike about Projectworks?**

Resourcing is input intensive and not easy to keep up to date as day-to-day workloads change. As a New Zealand-based company, there's no concept of paid overtime or time off in lieu of overtime (TOIL) integrated into Projectworks, making it difficult to track and report this to Xero. We have to manually calculate TOIL and input this data into Xero. Additionally, the timesheet and time columns are in HH:MM format, but Xero and most other programs use decimal hours. It would be really helpful to have the ability to choose between HH:MM and decimal hours. Also, the ability to send overtime hours or TOIL hours to Xero is needed.  I also don't like that the price is going up 17% and we just have to accept that and move on. I can see why it has gone up, I still think it is worth it, I'm still happy. But how many price hikes will I sustain and still be happy? I'm not sure. You should communicate and consult with your userbase for price-hikes well in excess of inflation.

**What problems is Projectworks solving and how is that benefiting you?**

Projectworks helps me with timesheets, cost codes, invoicing, and project financials. I love being able to adjust time codes, assign time to invoices, and track budgets easily across devices. The user-friendly timesheet feature is key for effective invoicing.

**Official Response from Bernadette Keating:**

> Hi Rexx, thanks for your thoughtful and detailed review of your Projectworks experience. We're so glad that we're contributing to simplifying the process of timesheets for staff and ensuring accurate invoicing for your firm. 

We appreciate your note on resourcing input, the good news is, resourcing is something we are looking at working on. If you'd like to share any specific feedback with us about what you're after, reach out to our friendly team at support@projectworks.com they'd be keen to hear your thoughts as we get more into it. While you can type in decimal time into the HH:MM field, as you noted there isn't yet the ability to switch to it on screen, so we'll pass on your feedback about that and TOIL as well. 

Thanks again for sharing,  we’re grateful to have you on the journey with us and look forward to continuing to evolve Projectworks to meet your needs!

  ### 20. Effortless Setup and Intuitive Financial Tools

**Rating:** 5.0/5.0 stars

**Reviewed by:** Josephine A. | General Manager, Small-Business (50 or fewer emp.)

**Reviewed Date:** December 14, 2025

**What do you like best about Projectworks?**

> Easy-to-use system with strong learning tools to support onboarding and getting started.
> Clear, intuitive layout that is easy to follow and not over-complicated.
> Financial tools are straightforward, with a simple and effective budget versus actuals view.
> Strong permission and access controls, allowing sensitive information (such as financial data) to be appropriately restricted.
> Support team is helpful and responsive throughout onboarding, without a hard-sell approach.

**What do you dislike about Projectworks?**

> Could benefit from more advanced and flexible reporting.
> Greater ability to customise dashboards to suit specific business needs would be valuable.
> Additional CRM integrations, such as Go High Level, would improve workflow efficiency.
> Resource planning and resourcing tools can be difficult to use at times.
> Managing the utilisation target that is specific to our business - this is something i have to manually run.

**What problems is Projectworks solving and how is that benefiting you?**

> Allows the team to access relevant project information while appropriately restricting visibility of sensitive financial data.
> Provides an easy-to-use system that new starters can quickly pick up with minimal training.

**Official Response from Charlotte Steel:**

> Hi Josephine, we really appreciate this positive review! We pride ourselves on granular user permissions and we're glad our refreshed UX is hitting the mark. Thanks also for highlighting our fantastic support team :) Have you been able to explore our new custom reporting feature? I include a link to a resource, but this is a flexible tool created for more technical users. If you contact us at support@projectworks.com with the advanced reports that you are interested in, as well as the utilization target you use, we can add these to our product backlog. I have also added your CRM integration request to the product backlog. Thanks again for being an advocate for Projectworks!

  ### 21. All-in-One Resourcing, Invoicing, and Project Tracking - Amazing and Easy to Use

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Architecture & Planning | Small-Business (50 or fewer emp.)

**Reviewed Date:** July 13, 2026

**What do you like best about Projectworks?**

Integrated resourcing, invoicing, timesheets, leave requests/ calendar and project tracking all in one place. It’s amazing! The interface is so easy to navigate as well

**What do you dislike about Projectworks?**

Honestly, I can’t think of any downsides.

**What problems is Projectworks solving and how is that benefiting you?**

We’re able to understand our projections, resourcing, and leave requests all in one place. That makes it easy for us to open Projectworks and have a meeting to resolve resourcing issues across our studios, and then reallocate time in more appropriate ways with the click of a button.

**Official Response from Bernadette Keating:**

> Thanks for taking the time to share your studio's experience!

We're so happy to hear that you find Projectworks useful and easy to navigate. It's great to know that it's helping you with resourcing, leave requests, and project tracking all in one place and making your meetings easier too! 

  ### 22. Quick Monthly Forecasts and Clear Project & Resource Visibility

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Venture Capital & Private Equity | Mid-Market (51-1000 emp.)

**Reviewed Date:** February 22, 2026

**What do you like best about Projectworks?**

I like being able to see our every month financial forecasts quickly and see how our team is being worked and how much time it takes to complete each task. Projectworks gives us an everyday summary of how the project is progressing and resource is being used, we use it to keep our team on track of critical issues.

**What do you dislike about Projectworks?**

The tool is created for advanced users or people who work entirely on fin dept, so you need to use it like for an entire month to get the hang of it, learning curve is there so if you are not using it daily then definitely takes some time.

**What problems is Projectworks solving and how is that benefiting you?**

We relied on updates from different teams and tools. Projectworks now become the default and helps us reduce the number of meetings and take decisions without asking around much and all of the data is available on real time.

**Official Response from Bernadette Keating:**

> Thanks for sharing your experience of Projectworks, it's great to hear how it's become your default, giving you back time and confidence in decision making!

We’re always working to make Projectworks more intuitive and user-friendly no matter your role. If there’s anything you'd like to share further about your experience, our team’s always here at support@projectworks.com.

  ### 23. Projectworks is a great tool for team scheduling

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Non-Profit Organization Management | Small-Business (50 or fewer emp.)

**Reviewed Date:** June 01, 2026

**What do you like best about Projectworks?**

The interface is simple and easy to use, and most features are available right on the dashboard. The dashboard clearly shows how the project is progressing and how our headcount is allocated across the team, which helps us plan ahead and prevent delays.

**What do you dislike about Projectworks?**

I’ve run into a few issues with Firefox, including occasional unexpected crashes, so we sometimes have to close the page or refresh it to get things working again. That said, aside from these minor issues, Projectwork is a great tool for organizations.

**What problems is Projectworks solving and how is that benefiting you?**

We use Projectoworks to create schedules and maintain our workflow. Since most of our team is remote, keeping everyone on track can feel like a full-time job. It forecasts our work progress every day and lets us know where we need to improve.

**Official Response from Bernadette Keating:**

> Thank you for sharing your experience with Projectworks. It's great to hear that the project dashboard and features are giving you the right level of detail for your team scheduling needs and keeping everything well functioning while being remote. If you do run into any issues, I encourage you to let our support team know so that we can look into preventing that in future for you. 
Thanks again for supporting Projectworks!


  ### 24. Great Product, Easy to use

**Rating:** 4.5/5.0 stars

**Reviewed by:** Hope M. | Financial and Operations Manager, Small-Business (50 or fewer emp.)

**Reviewed Date:** June 30, 2025

**What do you like best about Projectworks?**

Great Product, Easy to use and constant updates making life easier.  Also great customer support and easy implementation

**What do you dislike about Projectworks?**

The custom reporting can be difficult to navigate

**What problems is Projectworks solving and how is that benefiting you?**

More reporting is beneficial to us

**Official Response from Charlotte Steel:**

> Hi Hope, this is fantastic to hear. We've been making an effort to increase visibility into our product releases and we know that it is paying off when we hear feedback like this about our constant updates. We're thrilled to have released our new custom reporting functionality last week, and we're looking forward to seeing what people build. Thank you for sharing your thoughts on Projectworks, and we look forward to supporting your success for years to come!

  ### 25. Timelines, Reminders, and Visual Dashboards Keep Our Projects on Track

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Investment Management | Mid-Market (51-1000 emp.)

**Reviewed Date:** February 20, 2026

**What do you like best about Projectworks?**

My fav features are the timelines and reminders. The time tracking works well too and keep us on track of all the project deadlines. Reports and dashboard are visual which are especially useful when coordinating across different teams and easy to share with our partners.

**What do you dislike about Projectworks?**

User interface looks great but when using the experience is bit hard. So what would be better for the users, is that only essential features can be near like on sidebar and advanced or less used features can be under the settings so it be easy for lite users.

**What problems is Projectworks solving and how is that benefiting you?**

We were looking for a single tool to take care of most like calculating the project costs, time tracking and forecasting our revenue. Projectworks does exactly that and helps us manage our project across the onsite and remote team with a single tool with ease.

**Official Response from Bernadette Keating:**

> Hi there, thanks for your review of Projectworks - we love that you’ve seen the value of visual reports and dashboards not just for yourselves but for your work with partners as well!

Regarding essential features, have you been able to look at setting up permissions for roles that do not need access to certain features? If not, we'll share the link below.

Thanks again for sharing just how Projectworks keeps all your projects on track, we appreciate it!

  ### 26. Finally a Product That Works for Consulting Teams

**Rating:** 4.5/5.0 stars

**Reviewed by:** Shelley T. | Executive Director, Small-Business (50 or fewer emp.)

**Reviewed Date:** July 08, 2025

**What do you like best about Projectworks?**

As a consulting firm, we needed a platform that truly understands how we work — one flexible enough to manage complex projects with varying rates, roles, and timelines. The newest updates have made a noticeable difference, with a cleaner interface and improved usability that makes navigating projects much smoother.

What really sets this tool apart is the ability to see profit margins by project and adjust costs directly at the project level — that insight has been invaluable for keeping both our financials and staffing in balance. Unlike other software we’ve tried that never quite fit our workflow, this platform delivers a seamless experience across financial, people, and project management functions.

Finally, their customer support team is exceptional — highly responsive, even across time zones, and genuinely committed to finding solutions. They stay with you until your issue is resolved. It’s a rare combination of capability, adaptability, and service that makes this platform stand out.

**What do you dislike about Projectworks?**

The platform take a bit to get your head around.  There are a few basic operational aspects that without understanding do create some frustration.  Once that is illuminated... all good.

**What problems is Projectworks solving and how is that benefiting you?**

Projectworks is our consulting project management, staff time tracking (leading to payroll), client invoicing, and staff expenses platform.  We then get overall financials by project, by month, by staff.  We also use the system to track billable hours by person based on our annual staff targets.

**Official Response from Charlotte Steel:**

> Hi there, thank you for your kind words! That's exactly why we called our platform "Projectworks" - because we wanted to make a platform where projects just work, and where we take all the tedious, boring admin off your plate. With 150 years of combined consulting experience under the team's belt, we like to think that we're building a product that is precision-honed for consulting businesses. We’re thrilled to hear that Projectworks is fitting the way your consulting business operates - especially around variable rates, people planning, and financial insights. That’s exactly the kind of flexibility we aim to deliver. We’re also really glad to hear you’ve had a great experience with our support team. With team members now across the US, UK, and AU/NZ time zones, we’re committed to being responsive no matter where you are (feel free to get in touch at support@projectworks.com!). We appreciate your note on the initial learning curve too. We’re always working to make Projectworks more intuitive, while still offering the depth teams like yours need.Thanks again for sharing how you’re using Projectworks across time tracking, invoicing, and project financial reporting - it’s great to see that full picture in action!

  ### 27. Great Timesheet Tool with Helpful Project Planning Integrations

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Automotive | Mid-Market (51-1000 emp.)

**Reviewed Date:** May 26, 2026

**What do you like best about Projectworks?**

It's a good timesheet tool that has project planning integrations as well

**What do you dislike about Projectworks?**

The general feedback that I have is that it's quite a rigid tool, i.e. not being able to upload resourcing. I'm also not able to breakdown the burn rate at completion graph by individual months to sense check the resourcing plan that has been loaded manually.

**What problems is Projectworks solving and how is that benefiting you?**

It's allowing us to plan better from the start since the rates and hours are broken down by budgets and timecodes that have been approved.

**Official Response from Bernadette Keating:**

> We're glad to hear that you find Projectworks to be a great timesheet tool with helpful project planning integrations. The projected burn rate at completion graph on each project can be viewed monthly, alternatively, you can also switch to 'Projected burn this month' in the project's overview. If either of those sound like they may be helpful - please feel free to get in touch with our support team who'd be happy to assist you (support@projectworks.com). Thanks for your review and for we look forward to continuing to support you in planning your projects!


  ### 28. Efficient Timesheets and Robust Project Budget Management

**Rating:** 4.5/5.0 stars

**Reviewed by:** Mark D. | Director and lead ecologist, Small-Business (50 or fewer emp.)

**Reviewed Date:** June 29, 2026

**What do you like best about Projectworks?**

Timesheet management for staff and oversight of project budgets.

**What do you dislike about Projectworks?**

Not being able to assign two companies to the same project.

**What problems is Projectworks solving and how is that benefiting you?**

Makes managing timesheets and budgets simpler.

**Official Response from Bernadette Keating:**

> Thanks Mark, it's great to hear that Projectworks has simplified your timesheet management and budget oversight! We appreciate your feedback and will take it into consideration for future improvements.

  ### 29. Simple, Fast, and Reliable with Competitive Pricing

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Civil Engineering | Small-Business (50 or fewer emp.)

**Reviewed Date:** May 26, 2026

**What do you like best about Projectworks?**

Simple intuitive interface. It works consistently and quickly. The pricing is competitive and reasonable. Staff seem happy enough with it.

**What do you dislike about Projectworks?**

The reporting functions are hard to understand and use. They seem very limited in what data they can compare and are a massive time sink. We have to export our data into spreadsheets to get the information displayed correctly. Resourcing should also be able to be automatically copied across to your time sheets.

**What problems is Projectworks solving and how is that benefiting you?**

Timesheets, resourcing, budgets

**Official Response from Bernadette Keating:**

> Thank you for sharing your positive experience with Projectworks - it's so good to hear that you've found the experience simple and intuitive and that your staff like using it. 

We've been continuing to build out the inbuilt report library so that we can make data analysis accessible for everyone - if there is a report you'd like to see there our team would love to know. Otherwise for more in depth reporting, you may appreciate our custom reporting feature that is best suited to firms who want to build and tailor one-off reports that matter most to you.

  ### 30. Very easy to use Integrations & happy with the data flow

**Rating:** 5.0/5.0 stars

**Reviewed by:** Divya L. | Senior Executive Human Resources, Mid-Market (51-1000 emp.)

**Reviewed Date:** May 26, 2026

**What do you like best about Projectworks?**

Integrations
Easy to use
Performance
AI/ Intelligence

**What do you dislike about Projectworks?**

We expected better onboarding experience
Creating custom reports is difficult to our old application replicon 
there is no option of selecting specific fields and generating a report

**What problems is Projectworks solving and how is that benefiting you?**

Invoicing, Project Financials

**Official Response from Bernadette Keating:**

> Thank you for sharing your feedback Divya! It's great to hear that you find Projectworks easy to use and are happy with the data flow and integrations. We understand the importance of a smooth onboarding experience and the ability to easily create custom reports. 

As we continue to build out our inbuilt report library as well, to make data analysis accessible for everyone it would be great to get your feedback!

If you need any assistance with creating custom reports or have any other questions, please don't hesitate to reach out. We're here to help and ensure you have a great experience with Projectworks. Thank you for choosing us to help with your invoicing and project financials.

  ### 31. Project Works user review

**Rating:** 5.0/5.0 stars

**Reviewed by:** Hamie Y. | Director &amp; Operations Manager, Small-Business (50 or fewer emp.)

**Reviewed Date:** May 25, 2026

**What do you like best about Projectworks?**

Clean interface, simple functions with powerful outcomes.

**What do you dislike about Projectworks?**

There is a few customisation functions that it could use to better the program, i.e. sending emails out i can't customise the subject bar.

**What problems is Projectworks solving and how is that benefiting you?**

Metrics, tracking, margins, project setup.

**Official Response from Bernadette Keating:**

> Thanks Hamie! We appreciate your positive feedback about the interface and powerful outcomes you're seeing. We'll definitely take your suggestion about greater customization into account for future improvements.



  ### 32. Great Time Allocation and Budget Tracking in Projectworks

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Research | Mid-Market (51-1000 emp.)

**Reviewed Date:** May 06, 2026

**What do you like best about Projectworks?**

Projectworks is a great project management tool. The time allocation features, and how easy it is to set up work based on availability, are what we use most. It has helped keep our project budget on track, integrated well with slack and has also helped us save manpower.

**What do you dislike about Projectworks?**

The interface is a bit complicated, and that’s the main reason we ended up switching. It definitely takes some time to get used to.

**What problems is Projectworks solving and how is that benefiting you?**

The main problem it solved for us was forecasting. Projectworks has a great dashboard where we can clearly see how we’re progressing and where we’re spending too much. It is fast, and also keeps us from having to create so much reporting in each quarter.

**Official Response from Bernadette Keating:**

> Thank you for sharing your experience with Projectworks! It's great to hear that you found the time allocation and budget tracking features helpful in managing your projects efficiently. We appreciate your feedback about the interface and understand the importance of user-friendly design. 

If you ever decide to give Projectworks another try, please reach out to our support team. We would be happy to assist you with any questions or concerns you may have. Thank you for choosing Projectworks to streamline your project management processes!

  ### 33. Easy-to-Use, Highly Configurable Tool with Valuable Forecasting

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Consulting | Mid-Market (51-1000 emp.)

**Reviewed Date:** April 28, 2026

**What do you like best about Projectworks?**

Organisation-wide visibility with an interface that’s easy to use. It’s highly configurable to both user and business needs, and the forward resourcing and forecasting functionality is particularly valuable.

**What do you dislike about Projectworks?**

Not much, honestly. I’m still working on getting the reporting configured to fit our specific business needs, but since they released custom reporting, it’s been getting better every month as I continue to refine it.

**What problems is Projectworks solving and how is that benefiting you?**

This is solid for project management, especially with the live data and real-time view of how we’re tracking. It makes the ever-present battle of getting people to enter their timesheets much easier to manage, and we’ve had a higher success rate because of it. As someone in finance management, I also appreciate the strong internal controls.

**Official Response from Bernadette Keating:**

> Thank you for sharing your positive experience with Projectworks. We're thrilled to hear that you find the tool easy-to-use and highly configurable. It's also so great to hear that it's improving for you each month - we've got much more in store this year. 

If you need any assistance with further customizing the reporting to fit your specific business needs, please don't hesitate to reach out. We're here to help and ensure you continue to have a positive experience with Projectworks. Thank you for choosing us and here's to a successful 2026!

  ### 34. Excellent software, great implementation and service

**Rating:** 5.0/5.0 stars

**Reviewed by:** Pip D. | Chief Operating Officer, Mid-Market (51-1000 emp.)

**Reviewed Date:** September 21, 2025

**What do you like best about Projectworks?**

We spent time reviewing a lot of different project management solutions and settled on Project Works for it's simplicity, price, integrations with our other software and the speed of implementation.  We have not been disappointed.  Customer service is excellent, responsive and tailored.  The implementation team were phenomenal and has us up and running quickly with data migration and various forms of training.  The team are enjoying using the system and we are benefiting from the new level of data we have to run the business.  Recommend Project Works highly.

**What do you dislike about Projectworks?**

Some very small items could be improved in the interface but updates are being made regularly so it's getting better and better.

**What problems is Projectworks solving and how is that benefiting you?**

We now have a great view of how our team are allocated and utilised.  We have accurate reporting on projects at risk and project margins.  We've replaced multiple other systems and spread sheets with Project Works and are spending a lot less time on admin.

**Official Response from Charlotte Steel:**

> Pip, thank you for taking the time to share your thoughts with us! We're thrilled to hear how smoothly your onboarding has gone – we'll pass that positive feedback on to our customer success team. Enjoy that new level of data also – no doubt there's some great insight to be gained within it! If you have any suggestions for improvement in the future just reach out to support@projectworks.com.

  ### 35. Easy Tracking for Timesheets, Budgets, and Expenses

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Architecture & Planning | Small-Business (50 or fewer emp.)

**Reviewed Date:** May 28, 2026

**What do you like best about Projectworks?**

easy to keep track of timesheets, budgets and expenses. Easy to use. Good to be able to vary levels of visibility / access

**What do you dislike about Projectworks?**

the timesheet function, copying and pasting the comments into different time codes. The visibility of the text box when writing time sheet comments

**What problems is Projectworks solving and how is that benefiting you?**

keeping track of jobs budgets, and time spent on projects. It is also used to project expected workload

**Official Response from Bernadette Keating:**

> We're glad to hear that you find Projectworks easy to use and that it helps you keep track of timesheets, budgets, and expenses. It also great to hear that you're making use of and finding value in the granularity of access levels that Projectworks provides. Your feedback around timesheets is really timely as we look into improvements we can make there. 

Thanks again for positive review, here's to continued easy tracking and staying on top of all your projects' key metrics!

  ### 36. Less guessing, more clarity

**Rating:** 5.0/5.0 stars

**Reviewed by:** Jonathan B. | Change Management Consultant, Small-Business (50 or fewer emp.)

**Reviewed Date:** December 03, 2025

**What do you like best about Projectworks?**

Honestly, it just makes everything easier to see. Before Projectworks, it felt like bits of information were scattered everywhere — spreadsheets, emails, someone’s head, a whiteboard. Now I can see how projects are tracking, who’s busy, who’s overloaded, and whether we’re actually making money, all without having to dig.
It feels like switching from guessing to actually knowing.

**What do you dislike about Projectworks?**

Nothing major. The setup takes a bit of thought, especially if you want it to match how your business actually works. We’ve even gone back later and changed the way we use certain features as we figured out what suited us best, which was actually pretty easy to do.
Once you’ve got the structure right, it all runs smoothly from there.

**What problems is Projectworks solving and how is that benefiting you?**

For me personally, it’s mostly the admin around timesheets. I used to spend way too long trying to remember what I worked on, hunting through emails or notes, and then trying to make it all add up.
Projectworks just makes that part simple. It’s quick to log time, easy to see what’s already in, and I’m not doing the end-of-week scramble anymore.
Everything else it does is great, but the timesheet admin is the big win for me day to day.

**Official Response from Charlotte Steel:**

> This is so fantastic to hear, Jonathan! You've summed up our purpose - to move experts from guessing to knowing, and to help them scale profitably. We're so happy to have killed off those chaotic spreadsheets for you, and to be saving you hours chasing timesheets. No more end-of-the-week scramble - that's awesome. Feel free to reach out to us at support@projectworks.com in future if you need any assistance!

  ### 37. Effortless Financial Tracking with Intuitive UI

**Rating:** 4.5/5.0 stars

**Reviewed by:** Gabriel I. | Project Manager

**Reviewed Date:** December 03, 2025

**What do you like best about Projectworks?**

I love how Projectworks makes my work life easier with its user-friendly and intuitive interface, which feels very organic to navigate. The ability to effortlessly lodge hours and leave, along with quick retrieval and export of financial data into formats like Excel, is invaluable. The initial setup of Projectworks was straightforward, and this seamless process has contributed to its continued use in my team. I appreciate how Projectworks effectively addresses resourcing and budget allocation issues, making it an integral part of my workflow.

**What do you dislike about Projectworks?**

I would like to see an interactive dashboard with better integration with the resourcing data of the extended workforce. It would be useful to have metrics such as the percentage of workers that are under-resourced, over-resourced, and average resourcing. Additionally, a small dashboard displayed in each tab, rather than only in the 'dashboard' tab, would enhance usability.

**What problems is Projectworks solving and how is that benefiting you?**

I use Projectworks for timesheets and financial tracking, solving resourcing and budget allocation issues efficiently. It offers easy hour lodging and quick financial data retrieval, enhancing productivity.

**Official Response from Charlotte Steel:**

> Thanks so much for taking the time to share your experience! We’re delighted to hear that Projectworks has made day-to-day financial tracking and timesheet management easier, and that the intuitive interface, simple setup, and quick data export options are supporting your workflow. It’s great to know the platform is helping your team stay on top of resourcing and budgets with less effort.

Enhancing how resourcing data is surfaced across the platform is an area we’re actively exploring.

In the meantime, you can view metrics such as under-resourced, over-resourced, and average resourcing in several places within Projectworks:

Executive Dashboard: This provides a high-level overview of utilisation performance, including previous, current, and next month. Clicking the utilization percentage opens the Utilization Target report for a detailed breakdown.

Utilization Target Report: Accessed from the Reports section, this shows utilisation at organisation, team, line manager, or role level. You can apply various filters to tailor the view.

Individual Utilization Reports: To see details for a specific person, click their name in the Utilization Target report or use the Utilization menu within their profile.

We really appreciate your suggestions around interactive dashboards and your feedback has been shared with the Product team.

Thanks again for your thoughtful review and for being part of the Projectworks community!

  ### 38. Switched to Projectworks

**Rating:** 5.0/5.0 stars

**Reviewed by:** Kerri K. | Vice President, Small-Business (50 or fewer emp.)

**Reviewed Date:** September 16, 2025

**What do you like best about Projectworks?**

One of the best features of Projectworks is their customer service. The team is always responsive and helpful whenever questions or issues come up. Their support made the transition from our old system to theirs seamless and painless

**What do you dislike about Projectworks?**

I wish Projectworks had more robust integration with QBO. It would be helpful if additional details—like Project Name (not just customer name)—transferred over, and if expenses were tracked more accurately instead of being lumped into a single category when transferred to QBO. Currently, there are a few extra steps required to make both Projectworks and QBO track the information we need. It would also be great if the two systems communicated both ways with each other.

**What problems is Projectworks solving and how is that benefiting you?**

Our main issue before Projectworks was our invoicing. Our customers wanted to see more details ( percentage complete, total billed, current billed, remaining fee) that QBO was not allowing us to show.

**Official Response from Charlotte Steel:**

> Hi Kerri, we really appreciate your review - we're glad to hear our fantastic Customer Success team made your switch to Projectworks smooth and easy! It’s great to know the invoicing features are helping you present a clearer picture to clients.

Thank you for your notes on the QuickBooks Online integration as well. I have passed this feedback on to the product team. The current integration does have a two-way sync which you may not have seen - invoices, expenses, and purchase orders are sent from Projectworks to QuickBooks, and payments made in QuickBooks flow back into Projectworks.

Thanks again for the thoughtful feedback and for trusting Projectworks to support your business. If you ever need help refining your QBO workflows, our support team is always happy to dig in - just contact us at support@projectworks.com.

  ### 39. Centralized Solution for Global Operations

**Rating:** 4.5/5.0 stars

**Reviewed by:** Kane L. | Head of People &amp; Operations (NZ)

**Reviewed Date:** November 17, 2025

**What do you like best about Projectworks?**

What I value most about Projectworks is how effectively it centralizes and streamlines the management of our consulting business across the US, New Zealand, and Australia. It brings resourcing, time and project management, invoicing, financials, and organizational reporting into one cohesive platform, making it a true single source of truth for our teams.  It’s simple and intuitive for day-to-day users, while also powerful enough to support complex, multi-geography operations. The level of customization available means we can shape the platform to capture the data that matters to us and adapt it as our business evolves.  I also like how well Projectworks integrates with the rest of our ecosystem, particularly Power BI for deeper reporting and Xero for invoicing. Bringing these systems together gives us clear visibility and enables more informed decision-making for stakeholders at every level.  Above all, the continued enhancement and evolution of Projectworks over the years has kept it aligned with our changing needs, and that ongoing development is something I really value.

**What do you dislike about Projectworks?**

I find the reporting functionality in Projectworks could be improved since, in certain cases, it is easier for me to export the data and create custom reports externally. Another issue is that the platform occasionally experiences slowness, though it usually doesn't last for extended periods.

**What problems is Projectworks solving and how is that benefiting you?**

We use Projectworks to centralize our consulting operations globally, facilitating resource and project management, and providing accessible data for decision-making. Its customizability and ability to handle complex tasks across multiple geographies make it invaluable.

**Official Response from Charlotte Steel:**

> Kane, thanks so much for taking the time to share your experience! We’re thrilled to hear that Projectworks has become a true single source of truth for your global operations and that the platform’s customized nature, integrations, and ongoing enhancements continue to support your team across multiple regions.

We appreciate your feedback on reporting and performance. While we’re glad the export options give you flexibility, we understand the importance of improving in-platform reporting and ensuring consistent speed. Have you been able to try the new custom reporting feature? We built this to bring complex reporting in-app and eliminate the need to export to Power BI. If you need help, support@projectworks.com is happy to chat.

We’re grateful to have you on the journey with us and look forward to continuing to evolve Projectworks to meet your needs.

  ### 40. SME Architects

**Rating:** 5.0/5.0 stars

**Reviewed by:** Kieran K. | Partner, Small-Business (50 or fewer emp.)

**Reviewed Date:** December 18, 2025

**What do you like best about Projectworks?**

This tool has consolidated our invoicing, forecasting, timesheets, and resourcing into a single platform, replacing the multiple spreadsheets and folders we previously relied on. Before, no one person had a clear overview of all this information.

Onboarding team were great and support has been very good since and interface is easy to use.  Seemed much more intuitive than other systems we had tried.

**What do you dislike about Projectworks?**

It would be great if resourcing and forecasting were automatically linked.  We see this feature is on the future timeline for new features and when implemented will be a great change.

**What problems is Projectworks solving and how is that benefiting you?**

Previously, we lacked a straightforward way to monitor the time spent on a project, so we often remained unaware of overspending or falling behind schedule until we performed a time-consuming manual review. Now, however, we always have access to up-to-date data.

**Official Response from Charlotte Steel:**

> Thanks so much for taking the time to share your experience, Kieran. We’re really pleased to hear that Projectworks has helped bring invoicing, forecasting, timesheets, and resourcing together into one clear view, and that it’s replaced the patchwork of spreadsheets and folders you were previously managing. Having reliable, up-to-date visibility across your project portfolio is exactly what we aim to support.

Thanks also for shouting out our wonderful Customer Success team and our UX team!

We appreciate your feedback on linking resourcing and forecasting more closely. Great news! We have just released the ability to publish resourcing to forecasting. You can check it out by visiting you project's scheduling and clicking "Publish to Forecasts" at the top right. Deepening the connections between these elements in Projectworks is a key product focus for us.

Thanks again for your thoughtful review and for choosing Projectworks to support your practice. Feel free to reach out for any assistance in future at support@projectworks.com - we look forward to working with you in 2026.

  ### 41. Intuitive and Insightful, But Expense Features Need Improvement

**Rating:** 5.0/5.0 stars

**Reviewed by:** Christopher K. | Delivery Systems &amp; Training Manager

**Reviewed Date:** November 13, 2025

**What do you like best about Projectworks?**

I like that Projectworks provides excellent support and intuitive onboarding, making the initial setup very smooth. The tool effectively aids in project financial management through time tracking, invoicing, expense management, and internal project management. It offers significant insights through great data analytics and flexibility in formats, helping in tracking multiple organizations within a single tool. The custom reporting feature stands out as a distinct advantage, providing necessary differentiation and value. Additionally, the responsive team facilitates a seamless transition by efficiently uploading historic data.

**What do you dislike about Projectworks?**

I find that the expenses management feature in Projectworks is still a bit of an afterthought. It's frustrating that I can't email receipts with invoices automatically or generate a comprehensive expense report. Additionally, linking an expense ID to the breakdown report is not possible, limiting the depth of financial tracking and reporting. The lack of these features makes managing expenses more cumbersome than it should be.

**What problems is Projectworks solving and how is that benefiting you?**

I use Projectworks for comprehensive project financial management and resource forecasting, gaining valuable data insights and managing multiple organizations efficiently. Its custom reporting and support are highlights, streamlining processes despite needing improvements in expense tracking and reporting capabilities.

**Official Response from Charlotte Steel:**

> Thank you so much for taking the time to share your experience, Chris! We're thrilled to hear that you’ve found Projectworks intuitive and insightful, and that our fantastic Customer Success team made the transition smooth for you. It’s great to know the flexibility and custom reporting are helping you manage multiple organizations and projects effectively.

We appreciate your feedback on expense management. You’re right that expense IDs don’t currently appear on the breakdown report, and that receipts can’t yet be emailed directly with invoices from Projectworks - I have logged your feedback with our Product team. For a more detailed view in the meantime, a custom report could help you generate a more comprehensive expense summary.

Thanks again for your thoughtful review and for being part of the Projectworks community!

  ### 42. Streamlined Project Management with Xero Integration

**Rating:** 5.0/5.0 stars

**Reviewed by:** Daniel G. | Professional Bookkeeper, Small-Business (50 or fewer emp.)

**Reviewed Date:** November 13, 2025

**What do you like best about Projectworks?**

I love how easy it is to build budgets for jobs and keep track of progress against these budgets with Projectworks. The integration with Xero is seamless, making invoicing a breeze by automatically syncing invoices, which ensures that I can issue invoices for the correct amounts without extra hassle. The flexibility of the report screens is another standout feature, as I can customize what is shown and how the data is grouped or filtered to suit my needs. The intuitive and easy-to-use interface makes navigating Projectworks extremely user-friendly, simplifying my project management tasks. This combination of features makes Projectworks an invaluable tool for managing my projects efficiently.

**What do you dislike about Projectworks?**

Some of the WIP functionality in Projectworks was unclear, forcing me to learn by trial and error. I didn't realize that Draft expenses or Resourced time were included in the WIP, which led to confusion. Additionally, writing off unbilled expenses or time is cumbersome, especially when billing in advance for agreed amounts. I would like improvements in how WIP balances are calculated and reported. It would also be helpful to have an easy way to clear all unbilled or pre-billed amounts with one action to effectively close a job out of WIP.

**What problems is Projectworks solving and how is that benefiting you?**

I use Projectworks for time tracking, job costing, and leave management, syncing with Xero for effortless invoicing. It streamlines budget tracking and offers flexible reporting, boosting team efficiency.

**Official Response from Charlotte Steel:**

> Thanks so much for your detailed review, David! We're thrilled to hear that Projectworks is helping you streamline project management and invoicing, and that our deep Xero integration and flexible reporting tools are making a difference for your team. It’s great to know you’re finding the interface intuitive and easy to use - we’ve designed it with exactly that in mind.

Currently, resourced time in not included on the WIP report, so there may be some confusion there. We've made writing off time easier, so you can do this before invoicing or on the invoice itself. When you archive a job, you can write off all time in WIP. It may be useful to get in touch with our friendly team at support@projectworks.com to discuss our current functionality and where you might find some easy wins!

Thanks again for your thoughtful review and for being part of the Projectworks community!

  ### 43. All-in-One Time-Saver with Seamless XERO Integration

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Consulting | Small-Business (50 or fewer emp.)

**Reviewed Date:** June 07, 2026

**What do you like best about Projectworks?**

Having all aspects of employees, companies, projects, timesheets and invoicing in one package is time saving. The integration with XERO is a great advantage.  From the time we contacted ProjectWorks for a new software platform till now has been a very good experience.  When we began, the communication was very easy and it was almost like we were writing our own requirements.  Would highly recommend ProjectWorks.

**What do you dislike about Projectworks?**

The build your own reports seems a little clunky and hard to follow.

**What problems is Projectworks solving and how is that benefiting you?**

The continual additional upgrades are great.

**Official Response from Bernadette Keating:**

> Thank you for sharing your positive experience with Projectworks! It's so great to hear that our platform has been a good fit for your needs, saving you a lot of time and that the integration with Xero has been advantageous. We look forward to bringing your firm more beneficial upgrades this year. 

  ### 44. Intuitive Project Management with Stellar Efficiency

**Rating:** 5.0/5.0 stars

**Reviewed by:** Nicole R.

**Reviewed Date:** December 09, 2025

**What do you like best about Projectworks?**

I love Projectworks for project management, invoicing, and resourcing. It has halved the time taken for our invoicing process and provides much more of an overview of how the project's tracking. I appreciate the intuitive and simple interface, which is easy to use. I also value the ability to filter and hide/show things on certain screens without having to run a specific report.

**What do you dislike about Projectworks?**

There are a small few things I would like to see improved. Within the invoice editing screen, being able to view the budget and what has been invoiced so far would be hugely beneficial. Also, being able to manually mark actions against invoices and expenses would tidy up the interface a lot too.

**What problems is Projectworks solving and how is that benefiting you?**

Projectworks has halved the time taken for our invoicing process and provides a comprehensive overview of how projects are tracking.

**Official Response from Charlotte Steel:**

> Hi Nicole, thanks so much for this 5-star review - we love you too! We're really proud to support ENGCO. It's fabulous that we've halved your invoicing time and given you better project visibility. Thank you for your feedback about the invoice editing screen and marking actions - I have added these to the Product backlog. Please feel free to contact our friendly team at support@projectworks.com if you need any assistance in future! We appreciate you being an advocate of Projectworks.

  ### 45. Visual Timelines and Dashboards That Make Delays Easy to Catch

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Civic & Social Organization | Mid-Market (51-1000 emp.)

**Reviewed Date:** February 27, 2026

**What do you like best about Projectworks?**

The visual timelines make it easy to spot delays early, before it even happens. The reports and charts on each dashboard make it all visual and easy to understand. It has good Integrations with the tools we already use like integrations with salesforce make the data easy to switch and export if need.

**What do you dislike about Projectworks?**

The tool is great and has everything we need, if it needs improvement it has to have more templates and automated workflow of frequently used operations would be a plus in making it much better.

**What problems is Projectworks solving and how is that benefiting you?**

It helps us deliver work on time while avoiding team burnout. The team works remotely too so each of the members add the work hours and we anticipate the needs based on the incomplete task. Role based access ensures the teams only see what they need.

**Official Response from Bernadette Keating:**

> Thanks for your positive review - it's so great to hear that Projectworks has everything you need. Our team will be really happy to hear that you've found the reports user friendly, and that the Salesforce integration is working well for you. It's great to know the impact it has also had to resourcing and helping your team avoid burnout. 

Our team would love to know more about what automations would help - you can get in touch any time at support@projectworks.com. We really appreciate your continued support! 

  ### 46. Streamlined Resourcing and Financial Tracking for Professional Services Teams

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Mechanical or Industrial Engineering | Small-Business (50 or fewer emp.)

**Reviewed Date:** November 03, 2025

**What do you like best about Projectworks?**

Projectworks provides a clear overview of projects, resourcing, and financial performance all in one place. The ability to forecast revenue and staff utilisation makes it much easier to plan workloads and manage budgets. The interface is intuitive once set up, and the reporting tools are powerful for monitoring performance at both project and company level. Their support team is also responsive and genuinely helpful.

**What do you dislike about Projectworks?**

Some areas can feel a little long winded, for example, editing timesheets or retroactively updating project budgets requires extra steps. The integration options could be broader, and the initial setup and permissions configuration can take time to get right. However, once implemented, the system runs smoothly.

**What problems is Projectworks solving and how is that benefiting you?**

Projectworks has helped us move away from spreadsheets and disconnected systems by centralising project management, resourcing, and financial tracking. We can now see project progress, budgets, and staff utilisation in real time, which makes forecasting and decision-making much easier. It’s reduced the amount of manual administration we were doing and improved the accuracy of billing and reporting. Overall, it’s given us much better visibility across all projects and helped us manage workload and profitability more effectively.

**Official Response from Charlotte Steel:**

> Thanks so much for sharing your detailed and positive review - we’re glad to hear Projectworks is giving your team greater visibility and control across project delivery, resourcing, and financial performance. It's great that you're making the most of features like budgeting. forecasting, utilization planning, and reporting at both project and company levels.

We appreciate you highlighting areas for improvement too. We're always looking for ways to enhance workflows like timesheet editing and budget updates. We recently released an upgraded budget and pricing experience to make building budgets simpler and more flexible - the blog link is included here. If you haven’t already, feel free to reach out to our support team at support@projectworks.com - they’re always happy to help with tips or shortcuts that might reduce extra steps.

Thanks again for the thoughtful feedback and for trusting Projectworks to help move your team beyond spreadsheets!

  ### 47. Seamless Transition with Exceptional Support

**Rating:** 4.5/5.0 stars

**Reviewed by:** Kate S.

**Reviewed Date:** November 02, 2025

**What do you like best about Projectworks?**

I love Projectworks for its user-friendly nature, making data adaptation and timesheet entry modifications straightforward, and invoicing exceptionally easy. Its functionality is well-suited for forecasting and provides a clear snapshot of our workload and progress with its efficient dashboard and intuitive interface. This allows both administrators and project managers to quickly access necessary information. Additionally, Projectworks' adaptability is impressive as it evolves with technology, notably in AI integration, and continuously develops to cater to customer needs. The custom reporting feature is a major advantage, helping us utilise data efficiently. Transitioning from WorkflowMax to Projectworks was exceptionally smooth, facilitated by a responsive and supportive team who made sure our custom fields were integrated seamlessly, enabling a quick operational start. Their openness to feedback and dedication to enhancing the product stands out, supported by a fantastic support team that offers prompt solutions and follow-ups. Moreover, Projectworks' integration with Xero for financial management is incredibly beneficial, ensuring a streamlined workflow for invoice management.

**What do you dislike about Projectworks?**

The inability to directly invoice from Projectworks and add necessary attachments from our server is one area they could enhance. Currently, I have to export invoices to Xero, as I can't modify the email or include additional attachments directly within Projectworks. I wish Projectworks had the capability for customising emails as you are sending them out and attaching documents from our server, to streamline the invoicing process entirely within the platform.

**What problems is Projectworks solving and how is that benefiting you?**

I use Projectworks for project management, simplifying resourcing, forecasting, and reporting tasks. It offers user-friendly adaptability, aiding data management, invoicing, and workload monitoring, while its evolving technology and excellent support ensure we stay efficient.

**Official Response from Charlotte Steel:**

> Thank you Kate for this fantastic review - we’re thrilled to hear that Projectworks has made your transition from WorkflowMax smooth and that the platform has made your forecasting, timesheet management, and invoicing workflows more efficient. Thanks also for the shoutout for our new custom reporting feature and our fabulous Customer Success team!

You’ve raised a really helpful suggestion about being able to send invoices with attachments and editable emails directly from within Projectworks. While exporting to Xero is currently required for these steps, we can see how a more complete in-platform invoicing experience would save time. We’ve flagged this with the team and encourage you to reach out to support@projectworks.com if you’d like to share more details or discuss possible workarounds in the meantime.

Thanks again for the thoughtful feedback - we’re so glad to have you on board and growing with us! It means a lot that you have taken the time to review us.

  ### 48. Intuitive Reporting and Forecasting Packed with Powerful Features

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Construction | Mid-Market (51-1000 emp.)

**Reviewed Date:** June 08, 2026

**What do you like best about Projectworks?**

Reporting, forecasting, and ease of use. The platform is intuitive and simple to use yet has a wealth of features and information

**What do you dislike about Projectworks?**

Most of what I am struggling with I think is a user-issue and not understanding the full capabilities of the platform yet. 

Updating timecodes on projects individually that haven't pulled through due to poor set-up. resolving the issue after the fact is quite time consuming

**What problems is Projectworks solving and how is that benefiting you?**

Invoicing, reporting, forecasts, time management, and resourcing all in the same place

**Official Response from Bernadette Keating:**

> It's so great to hear that Projectworks is solving invoicing, reporting, forecasting, time management, and resourcing challenges for you! Have you been in touch with our lovely customer support team? They should be able to assist you in getting into the full capabilities and maximum value out of Projectworks - they can be reached at support@projectworks.com. Thanks again for choosing us and we look forward to supporting you in future. 


  ### 49. Powerful Financial Forecasting and Real-Time Visual Reports

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Venture Capital & Private Equity | Mid-Market (51-1000 emp.)

**Reviewed Date:** January 14, 2026

**What do you like best about Projectworks?**

I use projectworks for its financial forecasting and visual reports. The financial forecasting based on past data help us understand and anticipate the upcoming quarters. I like the visual reports that show the project and head count progress in real time and easier than going through the data all the time.

**What do you dislike about Projectworks?**

If I have to pick one thing about projectworks as a disadvantage, then would say it is a bit overwhelming for beginners like me. As a portfolio manager, I oversee multiple portfolios so it feels kinda of heavy at first if you are not used to it every day, so the interface can be made better.

**What problems is Projectworks solving and how is that benefiting you?**

It has all the must have for everyday administration, like it calculates the project resource, lets us know who is doing most of the task and how we are spending everything. So, there is no guesswork or review meeting like before. The financial reports are much clear and easy to share with LPs.

**Official Response from Charlotte Steel:**

> Hi there, thank you for being an advocate for Projectworks! We're pleased to hear that our forecasting and visual reports are eliminating guesswork and maximizing your billable time. Thank you for your feedback about our interface too - we are a deeply-featured product and we are continually developing our UX so that users have a smooth and valuable onboarding experience. Feel free to reach out to support@projectworks.com for help at any time. Thanks again!

  ### 50. Efficient Project Management with Intuitive UI, but Steep Learning Curve

**Rating:** 4.5/5.0 stars

**Reviewed by:** Rubens V. | systems analyst, Enterprise (> 1000 emp.)

**Reviewed Date:** October 21, 2025

**What do you like best about Projectworks?**

The way this tool streamlines project and resource management is impressive. Its intuitive interface allows for easy tracking of progress, making it straightforward to stay updated. Overall, I find it to be a highly efficient solution for companies seeking complete visibility into their projects.

**What do you dislike about Projectworks?**

This is a very comprehensive tool, though there are a few areas that could use improvement. One notable aspect is the initial learning curve; with so many features available, some screens—particularly those related to reports and dashboards—could benefit from greater customization options. While the support team is efficient, I feel the documentation could be more thorough.

**What problems is Projectworks solving and how is that benefiting you?**

This tool has significantly improved our ability to address issues with visibility, control, and the integration of project information. We have managed to centralize all aspects of our work within a single system, covering everything from resource planning and time tracking to budget management and billing. Additionally, the automation of administrative tasks, like time recording and reporting, has been a major advantage.

**Official Response from Charlotte Steel:**

> Hi Rubens, this is excellent feedback for us. It’s great to hear Projectworks is helping your team stay in sync with better visibility and more control across the project lifecycle. We love that the UI and automation features are supporting your work, especially around time tracking and reporting.

We know that onboarding into such a comprehensive platform can be daunting, and we really appreciate the feedback around reporting and documentation. During this quarter and into 2026, we are actively working on customer education and are dedicated to enhancing our knowledge base. We have recently added a new chatbot to the knowledge base and are systematically improving key articles. As always, feel free to reach out at support@projectworks.com if you need assistance.

Thank you for sharing your experience - it helps us continue to improve.





## Projectworks Discussions
  - [How does ProjectWorks stores real-time data?](https://www.g2.com/discussions/how-does-projectworks-stores-real-time-data) - 1 comment, 1 upvote
  - [How do I Migrate all the data from one account to another account?](https://www.g2.com/discussions/how-do-i-migrate-all-the-data-from-one-account-to-another-account) - 1 comment, 1 upvote
  - [What is Projectworks used for?](https://www.g2.com/discussions/what-is-projectworks-used-for) - 1 comment

- [View Projectworks pricing details and edition comparison](https://www.g2.com/products/projectworks/reviews?filters%5Bnps_score%5D%5B%5D=5&section=pricing&secure%5Bexpires_at%5D=2026-08-13+08%3A49%3A42+-0500&secure%5Bsession_id%5D=2f8e4d41-6ae1-4105-aaba-ee72cb300c60&secure%5Btoken%5D=03a78518894f324c06e78305d674ddf8498460be1a8de2cce16a2e6487bca606&format=llm_user)
## Projectworks Integrations
  - [12d Synergy](https://www.g2.com/products/12d-synergy/reviews)
  - [Azure DevOps Server](https://www.g2.com/products/azure-devops-server/reviews)
  - [BambooHR](https://www.g2.com/products/bamboohr/reviews)
  - [Employment Hero](https://www.g2.com/products/employment-hero/reviews)
  - [HubSpot Marketing Hub](https://www.g2.com/products/hubspot-marketing-hub/reviews)
  - [Jira](https://www.g2.com/products/jira/reviews)
  - [Microsoft Outlook](https://www.g2.com/products/microsoft-outlook/reviews)
  - [Microsoft Power BI](https://www.g2.com/products/microsoft-microsoft-power-bi/reviews)
  - [Microsoft Teams](https://www.g2.com/products/microsoft-teams/reviews)
  - [MYOB AccountRight API](https://www.g2.com/products/myob-accountright-api/reviews)
  - [QuickBooks Online](https://www.g2.com/products/quickbooks-online/reviews)
  - [Salesforce Headless 360 Platform (formerly Salesforce Platform)](https://www.g2.com/products/agentforce-360-platform-formerly-salesforce-platform/reviews)
  - [Xero](https://www.g2.com/products/xero/reviews)
  - [Zapier](https://www.g2.com/products/zapier/reviews)

## Projectworks Features
**Additional Functionality**
- Data Import/Export
- Estimating
- Timer
- Multi-Currency
- Customizable Reports
- Alerts/Notifications
- Reporting/Analytics
- Real-Time Updates
- Projections
- Customizable Fields
- Approval Process Control
- Mobile App
- Generative AI
- Activity Dashboard
- Billing & Invoicing
- Budgeting/Forecasting
- Resource Allocation & Planning
- Access Controls/Permissions
- Real-Time Notifications
- AI Copilot
- Summary Reports
- Reporting & Statistics
- Real-Time Data
- Automatic Time Capture
- Overtime Calculation
- Clock In/Out
- Productivity Analysis
- Multi-Language
- Employee Scheduling
- Employee Database
- Billable & Non-Billable Hours
- Usage Tracking/Analytics

**Tasks**
- Creation & Assignment
- Due Dates
- Task Prioritization
- To-Do Lists
- Dependencies
- Mass Updates
- Drag & Drop
- Recurring Tasks
- Real-Time Updates

**Cost Tracking**
- Identification
- Allocation
- Standard Costs
- Project Billing
- Cost-to-Completion Tracking

**Planning**
- Resource Definiton
- Capacity
- Scheduling
- Real-Time Data

**Customer Management**
- Customer Profiles
- Sales
- Marketing
- Client Portal

**Automation**
- Workflows
- Customization
- Data repository

**Additional Functionality**
- Project Tracking
- AI Copilot
- Production Cost Tracking
- Budgeting/Forecasting
- API
- Billing & Invoicing
- Progress Reports
- Generative AI
- Billable Items Tracking
- Job Scheduling
- Invoice Management
- Audit Trail
- Timesheet Management
- Project Time Tracking
- Change Order Management
- Bills of Material
- Third-Party Integrations
- Overrun Reporting
- Customizable Reports
- Job Management
- Time Tracking
- Percent-Complete Tracking
- Labor Cost Reporting
- Quotes/Estimates
- Cost Estimating
- Purchase Order Management
- Real-Time Reporting
- Inventory Management
- Accounting
- Estimating
- Task Scheduling
- Activity Tracking
- Forecasting
- Expense Tracking
- Reporting & Statistics
- Job Tracking
- Projections
- Activity Dashboard
- Bid Management
- Document Management
- Data Import/Export

**Projects**
- Planning
- Project Map
- GANTT
- Calendar View
- Views
- Project Budgeting
- Issue Tracking
- Templates
- Critical Path
- Time & Expense
- Methodologies
- Project Time Tracking
- Bug Tracking
- Milestone Tracking
- Task Progress Tracking
- Activity Tracking
- Project Tracking
- Status Tracking
- Progress Tracking
- Agile Methodologies
- Sprint Planning
- Project Planning
- Release Planning
- Multiple Projects
- Multi-Department/Project
- Customizable Templates
- Project Templates
- Gantt/Timeline View
- Percent-Complete Tracking
- Reporting/Project Tracking
- Goal Setting/Tracking
- Time Tracking
- Traditional Methodologies
- Task Planning
- Traditional Methodologies

**Optimization**
- Performance
- Forecasting
- Corrections

**Project Management**
- Project Planning
- Project Tracking
- Resource Definition
- Resource Management
- Resource Allocation & Planning
- Progress Tracking
- Project Time Tracking
- Project Management

**Administration**
- Permissions
- Procedures
- Remote Work

**Additional Functionality**
- Calendar Management
- Shop Floor Management
- Performance Management
- Real-Time Monitoring
- KPI Monitoring
- Availability Management
- Third-Party Integration
- Drag & Drop
- Project Management
- Activity Dashboard
- Recommendations
- Collaboration Tools
- Equipment Management
- Task Management
- Gantt/Timeline View
- Progress Tracking
- Alerts/Notifications
- "What If" Scenarios
- AI Copilot
- For Manufacturers
- Real-Time Reporting
- Mobile Access
- Cost Management
- Scenario Planning
- Historical Database
- Inventory Control
- Reporting/Analytics
- Generative AI
- Time Tracking
- Resource Management
- Predictive Analytics
- Resource Allocation & Planning
- Projections
- Prioritization
- Search/Filter
- Timesheet Management
- Workflow Management
- Skills Tracking
- Utilization Reporting
- Approval Process Control
- Access Controls/Permissions
- Third-Party Integrations
- Reporting & Statistics
- Customizable Reports
- Commenting/Notes
- API
- Project Planning
- Assignment Management
- Customizable Fields
- Multiple Projects
- Time & Expense Tracking
- Resource Request
- Data Import/Export
- Reporting/Project Tracking
- Capacity Management
- Real-Time Notifications
- Real-Time Updates
- Project Templates
- Document Management
- Workflow Automation

**Time Tracking**
- Ease of Completing Timesheets
- Tracking Time to Project/Task
- Billable Time Rate Management
- Reimbursement Management
- Task Progress Tracking

**Resource Management**
- Resource Definiton
- Capacity
- Scheduling
- Task Scheduling
- Project Planning/Scheduling

**Accounting**
- Revenue Recognition
- Invoice Management
- Payments
- Project Accounting
- Budget Tracking
- Time & Expense Tracking
- Activity Tracking
- Billable Items Tracking
- Document Management
- Multiple Projects

**Project management**
- Task Prioritization
- Dependencies
- Planning
- Views
- Scheduling
- Critical Path
- Dashboards

**Client Invoicing**
- Invoice Creation and Delivery
- Project Accounting / Revenue Recognition
- Biometric Recognition
- Optical Character Recognition

**Project Monitoring**
- Baselining / KPIs
- Resource Allocation
- Activity Dashboard
- Activity Dashboard

**Portfolio Management**
- Portfolio Definition
- Portfolio Performance
- Risk
- Portfolio Mix

**Workload**
- Resource Allocation
- Workspace
- Configuration
- Insights

**Analytics**
- Forecasting
- Reporting
- KPIs
- Real-Time Reporting

**Communication & Collaboration**
- Communication Channels
- Document Management
- Collaboration

**Generative AI**
- AI Text Generation
- AI Text Summarization
- Generative AI

**Administration**
- Standard Integrations
- Workflow
- Access Management
- Email Management
- Workflow Management
- Task Management
- Portfolio Management
- Calendar Management
- Timesheet Management
- Accounting Integration
- Third-Party Integrations

**Cost Management**
- Project Budgeting
- Time & Expense
- Profitability

**Agentic AI - Project Management**
- Autonomous Task Execution
- Multi-step Planning
- Cross-system Integration
- Adaptive Learning
- Natural Language Interaction
- Proactive Assistance
- Decision Making
- Third-Party Integrations
- File Transfer

**Additional Functionality**
- Backlog Management
- API
- Retrospectives Management
- Task Management
- Access Controls/Permissions
- Supports Scrum
- Team Management
- Kanban Board
- Request Management
- Commenting/Notes
- Charting
- @mentions
- Planning Tools
- Projections
- Collaboration Tools
- Calendar Management
- Email Management
- Project Workflow
- Deadline Management
- Role-Based Permissions
- Alerts/Notifications
- Reporting & Statistics
- Customizable Fields
- AI Copilot
- Resource Management
- Workflow Management
- Template Management
- Negative Feedback Management
- Data Import/Export
- File Management
- Assignment Management
- Progress Reports
- Budget Management
- Real-Time Reporting
- Real-Time Notifications
- Requirements Management
- Search/Filter
- Issue Management
- Document Management
- Release Management
- For IT Project Management
- Product Roadmapping
- Change Management
- Mobile App
- Portfolio Management
- Testing/QA Management
- Billing & Invoicing
- Risk Management
- Web-based Deployment
- Idea Management
- Client Portal
- File Sharing
- Version Control
- Availability Management
- Productivity Analysis
- Multi-Channel Communication
- Forecasting
- Key Performance Indicators
- Remote Support
- Predictive Analytics
- Tagging
- Feedback Management
- User Management
- Network Diagram
- Project Management
- Document Storage
- Visualization
- Customizable Reports
- Time Clock
- Reminders
- Daily Reports
- Configurable Workflow
- Roadmapping
- Iteration Management
- Timeline Management
- KPI Monitoring
- For Small Businesses
- Chat/Messaging
- Messaging

**Mobile Time Tracking**
- Project Time Tracking
- Expense Tracking
- Progress Tracking
- Activity Tracking
- Time Tracking by Client
- Project Tracking
- Billable Items Tracking
- Attendance Tracking
- Vacation/Leave Tracking
- Project Time Tracking
- Leave Tracking
- Budget Tracking
- Online Time Tracking
- Offline Time Tracking
- Location Tracking

**Platform**
- APIs
- Internationalization
- Performance and Reliability
- Mobile
- Offline Access

**Integration**
- Front Office
- Back Office
- External data

**Administration**
- Business Tool Integration
- Workflow
- Automated Reminders
- Policy Compliance Management
- User, Role, and Access Management
- Timesheet Management
- Payroll Management
- Employee Management
- Invoice Management
- Calendar Management
- Workflow Management
- Task Management
- Mobile Access
- Mobile Access
- Workflow Management
- Compliance Management

**Generative AI**
- AI Text Generation
- AI Text Summarization
- Proposal Generation
- Generative AI

**Generative AI**
- AI Text Generation
- AI Text Summarization

**Artificial Intelligence - Professional Services Automation**
- Predictive Forecasting
- Smart task suggestions
- Automated workflows

**Platform**
- Reporting
- APIs / Integration
- Internationalization
- Performance and Reliability
- Mobile User Support
- Offline
- Accounting Integration
- QuickBooks Integration
- Real-Time Reporting
- Third-Party Integrations
- Payroll Integration
- Accounting Integration

**Agentic AI - Work Management**
- Autonomous Task Execution
- Multi-step Planning
- Cross-system Integration
- Natural Language Interaction

**Agentic AI - Professional Services Automation**
- Adaptive Learning
- Proactive Assistance

**Additional Functionality**
- Activity Dashboard
- Gantt/Timeline View
- Quotes/Estimates
- Collaboration Tools
- Customizable Fields
- CRM
- AI Copilot
- Customizable Reports
- Performance Metrics
- Access Controls/Permissions
- Billing & Invoicing
- Approval Process Control
- Reporting & Statistics
- Project Templates
- Task Scheduling
- Real-Time Data
- Document Storage
- Drag & Drop

## Top Projectworks Alternatives
  - [Accelo](https://www.g2.com/products/accelo/reviews) - 4.3/5.0 (661 reviews)
  - [BigTime](https://www.g2.com/products/bigtime/reviews) - 4.5/5.0 (1,714 reviews)
  - [Scoro](https://www.g2.com/products/scoro/reviews) - 4.5/5.0 (488 reviews)

