--- title: ProgressionLIVE Reviews meta_title: 'ProgressionLIVE Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter reviews by the users' company size, role or industry to find out how ProgressionLIVE works for a business like yours. aggregate_rating: rating_value: 4.5 review_count: 1 scale: '5' date_modified: '2026-07-17' parent_category: name: Customer Service url: https://www.g2.com/categories/customer-service --- # ProgressionLIVE Reviews **Vendor:** Diffusion Solutions Integrees **Category:** [Field Service Management Software](https://www.g2.com/categories/field-service-management) **Average Rating:** 4.5/5.0 **Total Reviews:** 1 ## About ProgressionLIVE ProgressionLIVE is a web-based turnkey solution that provides distribution for your e-workers by entering tasks and distributing them to delivery personnel, technicians and representatives on the read giving them the information to complete requests. ## ProgressionLIVE Pros & Cons **What users like:** - Users value the **data management capabilities** of ProgressionLIVE for streamlining operations and enhancing communication. (1 reviews) - Users commend the **ease of use** of ProgressionLIVE for efficiently managing field service tasks and communication. (1 reviews) - Users find the **easy setup** of ProgressionLIVE beneficial for consolidating field service desks and streamlining operations. (1 reviews) - Users find ProgressionLIVE's **form creation** feature valuable for streamlining communication between dispatchers and field technicians. (1 reviews) **What users dislike:** - Users find the **delays** in generating detailed reports on technician performance and job completion frustrating and time-consuming. (1 reviews) - Users find the **reporting features lacking** , making detailed performance tracking and report generation tedious and inefficient. (1 reviews) ## ProgressionLIVE Reviews ### 1. Demonstrates proficiency in work order creation and dispatching. **Rating:** 4.5/5.0 stars **Reviewed by:** Sebastien L. | Program Manager, Government Administration, Enterprise (> 1000 emp.) **Reviewed Date:** October 17, 2024 **What do you like best about ProgressionLIVE?** I am able to consolidate some of our field service desks with the help of this ProgressionLIVE software. It enables us to generate and send the electronic work orders and thereby facilitate interaction between the dispatchers and field technicians. **What do you dislike about ProgressionLIVE?** Reporting is not comprehensive and is somewhat limited within the platform of ProgressionLIVE. Recurrent generation of detailed reports on things such as the technicians’ performance, amount of time taken to complete a job among others can be time-consuming. **What problems is ProgressionLIVE solving and how is that benefiting you?** Dispensing with paper-based work orders, ProgressionLIVE has enhanced our dispatch process while minimizing the likelihood of mistakes. It also leads to increased efficiency of the technicians through provision of real time information that allows them to better serve the customer. - [View ProgressionLIVE pricing details and edition comparison](https://www.g2.com/products/progressionlive/reviews?open_modal_url=%2Fproducts%2Fprogressionlive%2Fwishlists%3Fhost_path%3D%252Fproducts%252Fprogressionlive%252Freviews%26source%3Dpdp_avatar§ion=pricing&secure%5Bexpires_at%5D=2026-08-06+09%3A02%3A30+-0500&secure%5Bsession_id%5D=89cc1c4b-5edc-45c9-8b38-1fab02e54c62&secure%5Btoken%5D=b33e262ecc5fce3ec50853db07a6fd2abe522661d2b52c7a69cddd8f7d7149b3&format=llm_user) ## ProgressionLIVE Features **Generative AI** - AI Text Summarization - AI Image-to-Text - Generative AI **Before the Job** - Calendar - Dispatch - Roles - Booking **On the Job** - Location - Employee Communication - Behavior Monitoring - Client Notifications - Field Sales - Alerts/Notifications - Real-Time Notifications - Customizable Fields - Multi-Location - Payment Collection in the Field **After the Job** - Reports - Analytics - Invoicing - CRM Integrations - Accounting Integration - QuickBooks Integration - Third-Party Integrations - Customizable Reports **Agentic AI - Field Service Management** - Autonomous Task Execution - Natural Language Interaction - Proactive Assistance **Additional Functionality** - Work Order Management - Checklists - Maintenance Scheduling - Parts Management - Service History - Residential Properties - Vendor Management - Customizable Forms - Purchase Order Management - Mobile Access - Dispatch Management - Task Scheduling - Calendar Management - Asset Tracking - Technician Management - Status Tracking - API - Document Management - Job Management - Preventive Maintenance - AI Copilot - Real-Time Reporting - Commercial Properties - Real-Time Data - Historical Reporting - Contract/License Management - Customer Database - Barcode/Ticket Scanning - Activity Dashboard - Facility Scheduling - Workflow Management - Inspection Management - Inventory Management - Predictive Maintenance - Routing - Forms Management - Chatbot - Documentation Management - File Storage - Electronic Signature - Self Service Portal - Service Level Agreement (SLA) Management - Personalization and Recommendation - Resource Allocation - GPS - Reporting & Statistics - Drag & Drop - Quotes/Estimates - Scheduling - CRM - Online Time Clock - Workforce Management - Activity Tracking - Contact Database - Productivity Analysis - Prioritization - Customizable Branding - Price and Cost Calculations - Performance Management - Equipment Tracking - Data Capture and Transfer - Time Tracking - Data Synchronization - Secure Data Storage - Location Tracking - Route Optimization - Offline Access - Real-Time Updates - Collaboration Tools - Chat/Messaging - Knowledge Management - Electronic Payments - Customer History - Inventory Control - Performance Metrics - Project Management - Client Portal - Driver ETA - Job Tracking - Automated Scheduling - Customer Management - Reminders - Work Order Creation - Equipment Maintenance - Data Import/Export - Search/Filter - Recurring Appointments - Contractor Management - Access Controls/Permissions ## Top ProgressionLIVE Alternatives - [Jotform](https://www.g2.com/products/jotform/reviews) - 4.7/5.0 (5,114 reviews) - [NetSuite](https://www.g2.com/products/oracle-netsuite/reviews) - 4.1/5.0 (4,749 reviews) - [Connecteam](https://www.g2.com/products/connecteam/reviews) - 4.6/5.0 (3,491 reviews)