---
title: Progress ShareFile Reviews
meta_title: 'Progress ShareFile Reviews 2026: Details, Pricing, & Features | G2'
meta_description: Filter 1541 reviews by the users' company size, role or industry
  to find out how Progress ShareFile works for a business like yours.
aggregate_rating:
  rating_value: 4.2
  review_count: 1541
  scale: '5'
date_modified: '2026-08-13'
parent_category:
  name: Content Management
  url: https://www.g2.com/categories/content-management
---


# Progress ShareFile Reviews
**Vendor:** Progress Software  
**Category:** [Cloud Content Collaboration Software](https://www.g2.com/categories/cloud-content-collaboration)  
**Average Rating:** 4.2/5.0  
**Total Reviews:** 1,541
## About Progress ShareFile
Progress® ShareFile® AI-powered document collaboration platform is designed to help businesses run client work from start to finish—securely, efficiently and with less friction. Built for organizations that handle sensitive information—such as accounting, legal and financial services—ShareFile software goes beyond traditional file transfer tools to support a more connected, end-to-end client experience. From document collection and collaboration to approvals, e-signatures and secure storage, ShareFile unifies key stages of client work in a single, secure platform. With ShareFile, teams can securely share files, manage document workflows and collaborate with clients through branded client portals—while helping maintain visibility into documents, requests and client interactions. Instead of juggling disconnected tools, businesses can streamline processes, reduce manual work and create more consistent, professional client experiences. ShareFile combines secure file transfer, client portals, document workflow automation and e-signature capabilities into one solution, helping teams move work faster, while helping organizations manage sensitive data. Key capabilities include: • Secure file sharing and large file transfer with encrypted email and attachments • Client portals for structured, branded collaboration and document exchange • Document workflow automation for intake, approvals, onboarding and repeatable processes • Built-in e-signature, forms and approvals to help complete work without switching tools • AI-powered document automation, including intake, summarization and instant Q&amp;A • Granular permissions, audit trails and governance controls to help improve visibility and support compliance efforts • Advanced security features, including encryption in transit and at rest, plus tools that support secure client interactions By unifying people, processes and data into a single platform, ShareFile helps reduce tool sprawl and enables teams to scale client work without increasing complexity. Benefits can include improved efficiency, more consistent client experiences and stronger operational outcomes. ShareFile is a modern alternative to legacy FTP systems and basic file-sharing tools—purpose-built to help organizations run client work end-to-end, improve client experiences and operate with greater confidence.



## Progress ShareFile Pros & Cons
**What users like:**

- Users appreciate the **ease of use** of Progress ShareFile, praising its intuitive interface and smooth collaboration features. (28 reviews)
- Users value the **robust security features** of Progress ShareFile, ensuring secure collaboration and document management across teams. (24 reviews)
- Users appreciate the **easy document sharing** of Progress ShareFile, facilitating seamless collaboration across teams and devices. (21 reviews)
- Users praise the **easy collaboration and sharing** capabilities of Progress ShareFile across devices and locations. (20 reviews)
- Users appreciate the **secure sharing** of Progress ShareFile, enabling smooth collaboration with internal and external teams. (18 reviews)
- Users value the **seamless collaboration** with ShareFile, enjoying real-time co-authoring and secure file sharing options. (16 reviews)
- Users enjoy the **easy document sharing** capability of ShareFile, enhancing productivity and collaboration across devices. (16 reviews)
- Easy Sharing (15 reviews)
- Users appreciate the **intuitive interface** of ShareFile, simplifying collaboration and enhancing document management across projects. (15 reviews)
- Simple (13 reviews)

**What users dislike:**

- Users find the **file tracking system cumbersome** , making it harder to manage shared files and their histories. (11 reviews)
- Users find the **interface issues** of Progress ShareFile challenging, especially for newcomers navigating its complex features. (8 reviews)
- Users experience **slow performance** with Progress ShareFile, particularly when uploading large files or handling multiple tasks simultaneously. (8 reviews)
- Users find the **pricing expensive** , particularly challenging for small teams or startups needing basic file-sharing features. (7 reviews)
- Users find the **interface usability lacking** , citing complexity and clutter that can overwhelm new users. (6 reviews)
- Users find the **learning curve challenging** , especially with advanced features that may overwhelm first-time users. (6 reviews)
- Poor Customer Support (6 reviews)
- Storage Limitations (6 reviews)
- UX Improvement (6 reviews)
- Users note a **lack of advanced features** in ShareFile, finding essential functionalities underdeveloped for effective document management. (5 reviews)

## Progress ShareFile Reviews
  ### 1. Citrix system

**Rating:** 2.5/5.0 stars

**Reviewed by:** Verified User in Medical Devices | Mid-Market (51-1000 emp.)

**Reviewed Date:** February 28, 2017

**What do you like best about Progress ShareFile?**

It makes easier to work remotely, and using different devices. We can connect from any network and have a central computer back in Europe while we are traveling. This is very important as we have to visit clients and have fast access to all the records and folders in the headquarter 

**What do you dislike about Progress ShareFile?**

it takes time to load and some times it connects and disconnects and it is not very reliable. The big problem is that  the efficiency of the connection impacts a lot on the speed and user experience. Sometimes it disconnects without any notice or apparent reason and takes time to re connect and start the computer.

**Recommendations to others considering Progress ShareFile:**

Be sure to get the best plan to solve your problem and have the right amount of training and support sessions.

**What problems is Progress ShareFile solving and how is that benefiting you?**

it takes time to load and some times it connects and disconnects and it is not very reliable. Working remotely. Mostly the problem of caring information in your computer can be avoided having all in a  central computer in a save place and it makes easy to be mobile. Multiple people can also access and work on the same data

  ### 2. good tool. A little long in tooth

**Rating:** 3.0/5.0 stars

**Reviewed by:** bill m. | Enterprise (> 1000 emp.)

**Reviewed Date:** November 09, 2017

**What do you like best about Progress ShareFile?**

secure could be used better in our enterprise


**What do you dislike about Progress ShareFile?**

new tools, new tech is a lot more interestin 

**What problems is Progress ShareFile solving and how is that benefiting you?**

collaboration

  ### 3. Citrix review

**Rating:** 3.0/5.0 stars

**Reviewed by:** Verified User in Retail | Small-Business (50 or fewer emp.)

**Reviewed Date:** July 05, 2017

**What do you like best about Progress ShareFile?**

Ease of use is the main thing. We used it extensively when doing all the development of our current software system beginning in 2012. We had no failures and were able to work throughout the US without any difficulty.

**What do you dislike about Progress ShareFile?**

The only dislike is that over time it has seemed slower and slower. It may just be that our hardware is in need of additional allocation space due to other aps growing in size and running too many thongs at once.

**What problems is Progress ShareFile solving and how is that benefiting you?**

With a new CRM/EDP program coming in it was instrumental in the success of launching the program with buy in from multiple departments regardless of where they were located. Verbal communication coupled with common graphics eliminated readdressing issues.

  ### 4. Seamless 

**Rating:** 3.0/5.0 stars

**Reviewed by:** Verified User in Financial Services | Mid-Market (51-1000 emp.)

**Reviewed Date:** November 29, 2017

**What do you like best about Progress ShareFile?**

Ability to access servers from anywhere. Seamless between my computer and one in another office 

**What do you dislike about Progress ShareFile?**

If you don't log out and leave files open, they stay open on a mystery server

**What problems is Progress ShareFile solving and how is that benefiting you?**

Multiple offices with files stored on servers at headquarters

  ### 5. Sharefile helps me get things done

**Rating:** 3.0/5.0 stars

**Reviewed by:** Joshua Forest Isham W. | Training Program Coordinator /Sprint Certified Corporate Trainer, Retail, Mid-Market (51-1000 emp.)

**Reviewed Date:** January 26, 2017

**What do you like best about Progress ShareFile?**

Sharefile has several features that I like and that help me and my team. Enterprise File Sync & Sharing is a huge help for project management, insight and sharing data with my peers. We use it to share spreadsheets, utilize group editing, etc. It really does feel secure and easy to use.

**What do you dislike about Progress ShareFile?**

Load times vary but frequently cause issues with our three year old machines. It can be frustrating to learn the technology for new users. We try to do training with them, but those with a background in the industry find it easy to utilize the applications. This costs us more time with employees with no background of citrix apps. 

**Recommendations to others considering Progress ShareFile:**

Plan time to train new users or users with no background in filesharing hosts. 

**What problems is Progress ShareFile solving and how is that benefiting you?**

Collaboration is huge as we run through several regions. In a former role where we used this software, we were more of a global company, so having access to our data at all times of the day is essential for our overseas operations teams. By collaboration being made far easier, we're solving the communication gap. Its mobile, its available seamlessly and its always ready. That helps us save time when something unexpected comes down the pipeline from our senior leadership team.

  ### 6. Intuitive and simple product with secure functionality.

**Rating:** 2.5/5.0 stars

**Reviewed by:** Zack C. | Associate, Law Practice, Mid-Market (51-1000 emp.)

**Reviewed Date:** September 28, 2017

**What do you like best about Progress ShareFile?**

I like that I know what to expect across devices.

**What do you dislike about Progress ShareFile?**

It can be a bit unwieldy with multi-layer security.

**What problems is Progress ShareFile solving and how is that benefiting you?**

Remote file access across platforms. 

  ### 7. Complicated

**Rating:** 2.5/5.0 stars

**Reviewed by:** Verified User in Education Management | Small-Business (50 or fewer emp.)

**Reviewed Date:** December 12, 2017

**What do you like best about Progress ShareFile?**

I like the dependability of the shared files.

**What do you dislike about Progress ShareFile?**

It is a Complicated system to learn thoroughly.

**What problems is Progress ShareFile solving and how is that benefiting you?**

Sharing documents among offices in different locations.

  ### 8. Good Program with Major Glitches

**Rating:** 3.0/5.0 stars

**Reviewed by:** Verified User in Hospital & Health Care | Enterprise (> 1000 emp.)

**Reviewed Date:** February 21, 2017

**What do you like best about Progress ShareFile?**

I like the ease of being able to share files... When ShareFile is working. When it works--it works, and when it doesn't, it can be a pain. But 90% of the time, it is operational. 

**What do you dislike about Progress ShareFile?**

There are some major glitches that you have to learn by trial and error. For example, it happens at least once everyday that I go looking for a file I placed in SF the day before that's gone to my recycle bin--even though I did not delete it. It is easy enough to recover, however I have to make sure to never blindly permanently delete anything. 

**Recommendations to others considering Progress ShareFile:**

Save your most important files to your personal hard drive from time to time in the event they are accidentally deleted. 

**What problems is Progress ShareFile solving and how is that benefiting you?**

Sharing files between co-workers to credential applicants. 

  ### 9. Previous user but company changed to VPN.

**Rating:** 2.5/5.0 stars

**Reviewed by:** Verified User in Logistics and Supply Chain | Mid-Market (51-1000 emp.)

**Reviewed Date:** October 05, 2017

**What do you like best about Progress ShareFile?**

I needed the ability to login remotely and Citrix was the vehical that made that possible.

**What do you dislike about Progress ShareFile?**

It was clumsy and it did not always work. There were locations that were not conducive. 

**Recommendations to others considering Progress ShareFile:**

It has probably sped up since I used it. Check out their speed time.

**What problems is Progress ShareFile solving and how is that benefiting you?**

Communication and the ability to work remotely while traveling.

  ### 10. Citrix makes it easy

**Rating:** 3.0/5.0 stars

**Reviewed by:** Verified User in Higher Education | Mid-Market (51-1000 emp.)

**Reviewed Date:** September 13, 2017

**What do you like best about Progress ShareFile?**

Easy to share files with coworkers and colleagues rather than emailing back and forth.

**What do you dislike about Progress ShareFile?**

Can be difficult to use off-site if it is set up on your work computer... Technical assistance can help.

**Recommendations to others considering Progress ShareFile:**

Make sure you seek technical!support of you have difficulty accessing away from work/office.

**What problems is Progress ShareFile solving and how is that benefiting you?**

Easy file sharing all in one place instead.of.sending emails back and forth and not clicking on  most recent version.

  ### 11. Convenient way to share files

**Rating:** 3.0/5.0 stars

**Reviewed by:** Verified User in Information Technology and Services | Enterprise (> 1000 emp.)

**Reviewed Date:** September 29, 2017

**What do you like best about Progress ShareFile?**

Secure way of file sharing, easier way to manage large files in citrix system

**What do you dislike about Progress ShareFile?**

Nothing as of now. There are lot many to improve which has been discussed in other section of review.

**Recommendations to others considering Progress ShareFile:**

NA

**What problems is Progress ShareFile solving and how is that benefiting you?**

I work for bank applications and I work on virtual machines on citrix system. This application has its advantage for our project work.

  ### 12. Used only during trial

**Rating:** 2.5/5.0 stars

**Reviewed by:** Verified User in Cosmetics | Small-Business (50 or fewer emp.)

**Reviewed Date:** November 10, 2017

**What do you like best about Progress ShareFile?**

Clean, intuitive interface. Usually good support. Multi-factor authentication support. Local storage.

**What do you dislike about Progress ShareFile?**

Can't restrict files to "View Only" mode.

**What problems is Progress ShareFile solving and how is that benefiting you?**

Secure managed file transfer service in the cloud

  ### 13. Citrix

**Rating:** 2.5/5.0 stars

**Reviewed by:** Verified User in Financial Services | Enterprise (> 1000 emp.)

**Reviewed Date:** November 14, 2017

**What do you like best about Progress ShareFile?**

Being able to share from any device is a good feature 

**What do you dislike about Progress ShareFile?**

Worried about the security features of this product 

**What problems is Progress ShareFile solving and how is that benefiting you?**

Stores enterprise data 

  ### 14. Citrix Review

**Rating:** 2.5/5.0 stars

**Reviewed by:** Verified User in Furniture | Mid-Market (51-1000 emp.)

**Reviewed Date:** September 26, 2017

**What do you like best about Progress ShareFile?**

the ability to access documents and private business screens on multiple devices across a large store and multiple locations

**What do you dislike about Progress ShareFile?**

frequently slow and difficult to maintain log in on many screens. 

**What problems is Progress ShareFile solving and how is that benefiting you?**

The ability to log into work private screen on all computers across a large store. 

  ### 15. It was really a great experiance

**Rating:** 3.0/5.0 stars

**Reviewed by:** Verified User in Architecture & Planning | Enterprise (> 1000 emp.)

**Reviewed Date:** November 07, 2017

**What do you like best about Progress ShareFile?**

Simple and easy to use and would recommend others to use

**What do you dislike about Progress ShareFile?**

Nothing i could think at this moment. Everything was great

**What problems is Progress ShareFile solving and how is that benefiting you?**

Easy to collsborate

  ### 16. It's okay

**Rating:** 2.5/5.0 stars

**Reviewed by:** Verified User in Financial Services | Small-Business (50 or fewer emp.)

**Reviewed Date:** July 31, 2017

**What do you like best about Progress ShareFile?**

It does what we need but nothing special. 

**What do you dislike about Progress ShareFile?**

Files do not load on a consistent basis on the web based version, downloading is often necessary. 

**Recommendations to others considering Progress ShareFile:**

I would not recommend in general. 

**What problems is Progress ShareFile solving and how is that benefiting you?**

Electronic storing of files

  ### 17. Great product! Drive Mapper tool has caused issues for our company though.

**Rating:** 3.0/5.0 stars

**Reviewed by:** Verified User in Accounting | Mid-Market (51-1000 emp.)

**Reviewed Date:** March 17, 2017

**What do you like best about Progress ShareFile?**

The ability to share files. The ability to view and edit files right in the browser. The ability to create links to files that always take you to the most up to date version. Versioning.

**What do you dislike about Progress ShareFile?**

The Drive Mapper tool which is supposed to add a network drive to the Windows File Explorer has been extremely glitchy and slow and has caused problems on a daily basis for our company.

**Recommendations to others considering Progress ShareFile:**

Drive Mapper tool has performance issues currently.

**What problems is Progress ShareFile solving and how is that benefiting you?**

We increased our security around our files. We've made it easier to share files securely and also the ability to add links to files is amazing.

  ### 18. great program, but can be slow

**Rating:** 2.5/5.0 stars

**Reviewed by:** Verified User in Non-Profit Organization Management | Enterprise (> 1000 emp.)

**Reviewed Date:** October 03, 2017

**What do you like best about Progress ShareFile?**

i like that I am automatically connected to coworkers

**What do you dislike about Progress ShareFile?**

that I have to log in every time in order to access my files

**What problems is Progress ShareFile solving and how is that benefiting you?**

I can send files to coworkers in less than 5 clicks

  ### 19. It gets the job done

**Rating:** 2.5/5.0 stars

**Reviewed by:** Verified User in Higher Education | Enterprise (> 1000 emp.)

**Reviewed Date:** September 22, 2017

**What do you like best about Progress ShareFile?**

Many different apps to run inside this for multiple persons

**What do you dislike about Progress ShareFile?**

It seems to run somewhat slow at times.  Other capabilities are well handled

**What problems is Progress ShareFile solving and how is that benefiting you?**

Getting everyone on the same page and working only within our system

  ### 20. Decent

**Rating:** 2.5/5.0 stars

**Reviewed by:** Verified User in Hospital & Health Care | Small-Business (50 or fewer emp.)

**Reviewed Date:** September 05, 2017

**What do you like best about Progress ShareFile?**

It is fairly user friendly and easy to manage.

**What do you dislike about Progress ShareFile?**

It often has issues connecting and delays production.

**What problems is Progress ShareFile solving and how is that benefiting you?**

Easy to access files other employees have created that can be used my multiple staff to complete their work as well. 

  ### 21. Slow and glitchy

**Rating:** 3.0/5.0 stars

**Reviewed by:** Verified User in Hospital & Health Care | Enterprise (> 1000 emp.)

**Reviewed Date:** September 28, 2017

**What do you like best about Progress ShareFile?**

Nice way to communicate securely and ideally will help centralize data. 

**What do you dislike about Progress ShareFile?**

Tend to have problems accessing this remotely 

**What problems is Progress ShareFile solving and how is that benefiting you?**

Nice way to communicate securely

  ### 22. Sr Tax Analyst

**Rating:** 2.5/5.0 stars

**Reviewed by:** Verified User in Computer & Network Security | Enterprise (> 1000 emp.)

**Reviewed Date:** September 19, 2017

**What do you like best about Progress ShareFile?**

Ability to share files in a centralized location. Easy to use.

**What do you dislike about Progress ShareFile?**

Sometimes it can be slow, and have network issues.

**What problems is Progress ShareFile solving and how is that benefiting you?**

Secure, safe, easy to navigate.

  ### 23. Citrix is fine if you need to use it

**Rating:** 2.5/5.0 stars

**Reviewed by:** Verified User in Financial Services | Mid-Market (51-1000 emp.)

**Reviewed Date:** August 01, 2017

**What do you like best about Progress ShareFile?**

Citrix makes connecting to your work desktop easy and seem less. 

**What do you dislike about Progress ShareFile?**

It's not always a stable environment and I've lost work before as a rwsult

**What problems is Progress ShareFile solving and how is that benefiting you?**

Remote connection to my work PC

  ### 24. Remote work

**Rating:** 3.0/5.0 stars

**Reviewed by:** Briana B. | Public Health Advisor, Government Administration, Enterprise (> 1000 emp.)

**Reviewed Date:** March 14, 2017

**What do you like best about Progress ShareFile?**

I like that I can access systems remotely, as I am in Michigan but the headquarters for my job is in Atlanta.

**What do you dislike about Progress ShareFile?**

Citrix crashes often, resulting in a lot of time spent trying to log onto systems.

**Recommendations to others considering Progress ShareFile:**

Great system but be prepared for crashes and regular bugs.

**What problems is Progress ShareFile solving and how is that benefiting you?**

The benefit has been being able to access files and systems remotely.

  ### 25. Versatile file sharing that's confusing to use

**Rating:** 2.5/5.0 stars

**Reviewed by:** Noah K. | Senior Solutions Consultant and Workgroup Manager, Management Consulting, Mid-Market (51-1000 emp.)

**Reviewed Date:** January 19, 2017

**What do you like best about Progress ShareFile?**

I like the flexibility of options. Great user management and sharing options. 

**What do you dislike about Progress ShareFile?**

Hard to tell what users are seeing. When sharing is sent, they see I different screen which makes supporting them very difficult. 

**Recommendations to others considering Progress ShareFile:**

Spend time learning the sharing functions. 

**What problems is Progress ShareFile solving and how is that benefiting you?**

Great for sharing very large files. 

  ### 26. Decent file-sharing protocol

**Rating:** 3.0/5.0 stars

**Reviewed by:** Verified User in Health, Wellness and Fitness | Small-Business (50 or fewer emp.)

**Reviewed Date:** January 11, 2017

**What do you like best about Progress ShareFile?**

I like that ShareFile is relatively easy to start using. It is easy to add people and create folders.

**What do you dislike about Progress ShareFile?**

It is too easy to make mistakes when cutting and pasting URLs. And, some domains blacklist ShareFile emails, so my users don't always get the files. 

**Recommendations to others considering Progress ShareFile:**

Implement internal guidelines as to when and how ShareFile should be used. 

**What problems is Progress ShareFile solving and how is that benefiting you?**

I create project-specific file repositories for short-term projects. Putting everything in one file folder is great--except when people can't use it. 

  ### 27. Works well in Windows, but Mac support is lacking

**Rating:** 3.0/5.0 stars

**Reviewed by:** Ron P. | IT Dude, Mid-Market (51-1000 emp.)

**Reviewed Date:** September 13, 2016

**What do you like best about Progress ShareFile?**

Easy install and management of users. AD integration (at additional cost). Mac, Windows, iOS and Android clients allow multiple input paths. Very good security options for user/file permissions.

**What do you dislike about Progress ShareFile?**

Windows Outlook plug-in crashes outlook often. No Mac Mail/Outlook plug-in. No iOS direct integration - can't open/save direct to Sharefile like dropbox or OneDrive. Costs/month is relatively high compared to features. Can't view PDF files at full screen without interface tools getting in the way.

**Recommendations to others considering Progress ShareFile:**

Consider Mac integration as one limitation.

**What problems is Progress ShareFile solving and how is that benefiting you?**

Secure file sharing between users. Ability to send large files direct from email. Eliminated some FTP and Dropbox shared folders.

**Official Response from Michelle Dettloff:**

> Hi Ron,

Thank you for your detailed review! We are always looking for feedback and ways to make the experience better for our end users. I have passed on this valuable information to our development team so they can prioritize improvements. 

In the meantime, I'd encourage you to explore some of our applications, which may make your interactions simpler.  Specifically, the Sync app located on the "Apps" page, will allow you to save files directly to your ShareFile folders. 

Thank you! 

  ### 28. Good start...bad ending

**Rating:** 2.5/5.0 stars

**Reviewed by:** Verified User in Law Practice | Small-Business (50 or fewer emp.)

**Reviewed Date:** June 04, 2017

**What do you like best about Progress ShareFile?**

The email encryption feature was the deciding factor in trying this product 

**What do you dislike about Progress ShareFile?**

It didn't work well with our Citrix based profiles and we kept getting errors that forced us to turn it off 

**Recommendations to others considering Progress ShareFile:**

Test first

**What problems is Progress ShareFile solving and how is that benefiting you?**

File storage and sharing
Email encryption 

  ### 29. Citrix 

**Rating:** 3.0/5.0 stars

**Reviewed by:** Padmini N. | Deputy Director, Capacity Planning and Development, Mid-Market (51-1000 emp.)

**Reviewed Date:** February 18, 2017

**What do you like best about Progress ShareFile?**

I didn't hav to pay for it. I use it through work. 

**What do you dislike about Progress ShareFile?**

Most other companies do not use this. Most people utilize Dropbox or google documents. 

**Recommendations to others considering Progress ShareFile:**

There is so many products out and most companies we interact with use Dropbox 

**What problems is Progress ShareFile solving and how is that benefiting you?**

Keeping track of of workflow. 

  ### 30. Limited Use of citrix

**Rating:** 2.5/5.0 stars

**Reviewed by:** Verified User in Chemicals | Mid-Market (51-1000 emp.)

**Reviewed Date:** May 12, 2017

**What do you like best about Progress ShareFile?**

Using citrix was a safe secure program, that I felt comfortable using.

**What do you dislike about Progress ShareFile?**

Not always user friendly.  More training and better documentation would be more helpful.

**What problems is Progress ShareFile solving and how is that benefiting you?**

We were able to quickly and easily share and access files.

  ### 31. Trusted Source of File Sharing

**Rating:** 3.0/5.0 stars

**Reviewed by:** Verified User in Telecommunications | Small-Business (50 or fewer emp.)

**Reviewed Date:** September 20, 2016

**What do you like best about Progress ShareFile?**

The file access logging has proven beneficial to our company.  We can tell when and who has accessed a file if we've set up the logging.

**What do you dislike about Progress ShareFile?**

Add in's in Outlook and Windows tend to crash.  I would love to have better ability to collaborate.  There's been improvements, but feel like Office 365 steps up where Citrix doesn't.  Live document collaboration is crucial.

**Recommendations to others considering Progress ShareFile:**

Needing a secure file sharing system, this solution could be for you.  The convenience of centralized file hosting has certainly helped our organization as we are all virtual.

**What problems is Progress ShareFile solving and how is that benefiting you?**

Cross platform sharing of documents and secure transmission of sensitive data.

**Official Response from Michelle Dettloff:**

> Hi!

Thank you for your review! We are always looking for feedback and ways to improve the experience for all of our end users. 

I have passed on this feedback to our development team so they can work on prioritizing improvements, and I know that collaboration is definitely something on the road map for the future so stay tuned for more features moving forward.

As always, let us know if there's anything in the meantime that we can do to help! 

  ### 32. Sharefile

**Rating:** 3.0/5.0 stars

**Reviewed by:** Johnny S. | CPP Photographer, Owner, Photography, Small-Business (50 or fewer emp.)

**Reviewed Date:** September 16, 2016

**What do you like best about Progress ShareFile?**

I love that my clients can go to their folders any time they want to download their images.

**What do you dislike about Progress ShareFile?**

Drive my crazy how many times I try to add a new client access to a folder and it does not work.
I often have to do it 3 or 4 times.


**Recommendations to others considering Progress ShareFile:**

My clients have had problems accessing their folders as a result of their browser - think it is explorer that seems to have a bit of trouble.

**What problems is Progress ShareFile solving and how is that benefiting you?**

One stop shop for all of my clients images makes life easier. 

**Official Response from Michelle Dettloff:**

> Hi Johnny,

Thank you for your review. I'm glad you've found ShareFile to be useful thus far, but I'm sorry you've had such trouble adding users to folders. I can imagine that would be quite frustrating, especially if it is happening often. I'd recommend reaching out to our 24/7 inbound support team to see if they can help diagnose why that is happening and make it a less troubling experience for you! 

  ### 33. Somewhat reliable

**Rating:** 2.5/5.0 stars

**Reviewed by:** Verified User in Accounting | Small-Business (50 or fewer emp.)

**Reviewed Date:** January 27, 2017

**What do you like best about Progress ShareFile?**

The ability to share files with multiple users

**What do you dislike about Progress ShareFile?**

Difficult to administer.  Occasionally files cannot be added to the share

**Recommendations to others considering Progress ShareFile:**

Check out other options

**What problems is Progress ShareFile solving and how is that benefiting you?**

Sharing multiple files across multiple users

  ### 34. Solving our file sharing/storage/upload needs

**Rating:** 3.0/5.0 stars

**Reviewed by:** Verified User in Financial Services | Small-Business (50 or fewer emp.)

**Reviewed Date:** May 27, 2016

**What do you like best about Progress ShareFile?**

Unlimited number of customers, solved our storage needs. Easy file transitions/transactions. Great outlook widget. 

**What do you dislike about Progress ShareFile?**

Having a tough time getting the remote upload wizard working on our website. Creating the forms and code within ShareFile was easy and was hoping implementing it on the website would be just as easy but we've run into issues.

**Recommendations to others considering Progress ShareFile:**

Ask all your questions during the demo and give them as much information as possible on what systems you are using.

**What problems is Progress ShareFile solving and how is that benefiting you?**

Need file storage beyond what our One Drive was delivering. It integrates and makes file submissions/uploads/direct from email one complete workflow. We were able to cut out steps in our process.

  ### 35. ShareFile Review

**Rating:** 2.5/5.0 stars

**Reviewed by:** Verified User in Information Technology and Services | Mid-Market (51-1000 emp.)

**Reviewed Date:** September 16, 2016

**What do you like best about Progress ShareFile?**

Accessing your ShareFile account was very simple while using any platform. Having an app that worked on all devices is very beneficial and key to onboarding individuals on different platforms. The WebDAV feature is also very useful for interacting with SharePoint Online.

**What do you dislike about Progress ShareFile?**

The key aspects are unclear, but some features or services were discontinued after the purchase. A better form of remote access is built in for users to have more control.

**What problems is Progress ShareFile solving and how is that benefiting you?**

Allowing mobile users to interact with their desktop apps via the app on their mobile device was a great benefit.

**Official Response from Michelle Dettloff:**

> Hi!

Thank you for taking the time to review ShareFile- we're always looking for ways to improve the customer experience! 

Please let us know if there's anything we can to make your interactions more beneficial with ShareFile. With regards to the remote access feature, I'd encourage you to check out one of our newer products, ShareConnect, that should help with your remote access needs. 

Thank you! 

  ### 36. Good for the price

**Rating:** 3.0/5.0 stars

**Reviewed by:** Michael S T. | Director of Finance, Marketing and Advertising, Mid-Market (51-1000 emp.)

**Reviewed Date:** June 16, 2015

**What do you like best about Progress ShareFile?**

Ease of use and being able to sign quickly

**What do you dislike about Progress ShareFile?**

Reusable templates dont really work. When I have a different document that requires same 6 signatures on a static signature page(its an approval from Board of Directors), I still have to enter each signer individually. 

**Recommendations to others considering Progress ShareFile:**

good and has potential

**What problems is Progress ShareFile solving and how is that benefiting you?**

trying to amend signers if I have ONE mistake on who I send it to creates the biggest headache. 

  ### 37. Feels a little bland

**Rating:** 2.5/5.0 stars

**Reviewed by:** Verified User in Internet | Small-Business (50 or fewer emp.)

**Reviewed Date:** March 18, 2015

**What do you like best about Progress ShareFile?**

I like that it's easy to streamline the sales process. Using RightSignature allows me to get contracts out quickly and signed even quicker. Easy access to the support/sales team and live chat is always a nice feature. 

**What do you dislike about Progress ShareFile?**

The platform is a bit un appealing. I'm a visual person and I like the apps I'm using to appeal to the eye. Not really a deal breaker, but I couldn't figure out how to change fonts. 

**What problems is Progress ShareFile solving and how is that benefiting you?**

Having sales contracts signed on the go and safely through esignature. 

  ### 38. Illustrator

**Rating:** 3.0/5.0 stars

**Reviewed by:** Drazenka K. | Illustrator/Graphic Design, Graphic Design, Small-Business (50 or fewer emp.)

**Reviewed Date:** November 17, 2014

**What do you like best about Progress ShareFile?**

Easy and quick way to send documents for signing.  It  guides you  through the process, to ensure everything id sone properly.

**What do you dislike about Progress ShareFile?**

I would like to see the ability to type in the signature.

**Recommendations to others considering Progress ShareFile:**

n/a

**What problems is Progress ShareFile solving and how is that benefiting you?**

n/a

  ### 39. We use ShareFile in our construction management software platform for all of the document storage

**Rating:** 2.5/5.0 stars

**Reviewed by:** Ian G. | UX Designer and Technical Specialist, Computer Software, Small-Business (50 or fewer emp.)

**Reviewed Date:** May 06, 2014

**What do you like best about Progress ShareFile?**

It has a simple and intuitive interface that allows us to store everything we need to.

**What do you dislike about Progress ShareFile?**

It is difficult to coordinate changes in ShareFile with our software. When we are unaware of updates, we lose functionality in some cases, hurting our company. 

**Recommendations to others considering Progress ShareFile:**

Make sure to maintain a contact in ShareFile so that you can be kept up to date on changes in their software.

**What problems is Progress ShareFile solving and how is that benefiting you?**

The management of documents online is something that is fairly new to the construction management sector. ShareFile allows us to speed up the entire construction management process. 

  ### 40. Citrix sharefile review

**Rating:** 3.0/5.0 stars

**Reviewed by:** Alex T. | Identity and Access Management Engineer, Human Resources, Enterprise (> 1000 emp.)

**Reviewed Date:** July 23, 2014

**What do you like best about Progress ShareFile?**

The best part is the SSO functionality as it makes one less password for users to remember. 

**What do you dislike about Progress ShareFile?**

Having to manage another agent deployed to our users workstations. 

**What problems is Progress ShareFile solving and how is that benefiting you?**

We're trying to close the door on data leaks by using 3rd party solutions that are not able to be enterprise managed 

  ### 41. Good

**Rating:** 3.0/5.0 stars

**Reviewed by:** Mohamed A. | UI/UX Designer, Medical Devices, Small-Business (50 or fewer emp.)

**Reviewed Date:** March 04, 2014

**What do you like best about Progress ShareFile?**

RightSignature is good because it's easy

**What do you dislike about Progress ShareFile?**

The signature certificate attached to files doesn't look that good!

**What problems is Progress ShareFile solving and how is that benefiting you?**

Signing Contracts!

  ### 42. another decent signature app

**Rating:** 2.5/5.0 stars

**Reviewed by:** David S. | Senior Sales Representative - Service Management, Computer Software, Enterprise (> 1000 emp.)

**Reviewed Date:** January 17, 2013

**What do you like best about Progress ShareFile?**

the pricing structure is very fair but that still does not make me want to get involved. A good feature is the integration into your web browser which can be handy for instant access.

**What do you dislike about Progress ShareFile?**

there is not much of a reason to choose this over docusign and echosign. They are too similar. 

**Recommendations to others considering Progress ShareFile:**

again its another programme that provides a valuable service but one that can easily be integrated into an office suite software. Its not worth the pricing, which is fair.
The only advantage this app has over other similar apps, is that it can integrate into your web browser. 


## Progress ShareFile Discussions
  - [Can you send more that one document in one email](https://www.g2.com/discussions/can-you-send-more-that-one-document-in-one-email) - 2 comments, 2 upvotes
  - [Are there any tutorials on how to use the platform](https://www.g2.com/discussions/are-there-any-tutorials-on-how-to-use-the-platform) - 1 comment, 1 upvote
  - [Who is the creator of Citrix?](https://www.g2.com/discussions/50837-who-is-the-creator-of-citrix) - 1 comment, 1 upvote
  - [Was there effective a way to connect Sharefile with Go-To Meeting or Google Hangout??](https://www.g2.com/discussions/45987-was-there-effective-a-way-to-connect-sharefile-with-go-to-meeting-or-google-hangout) - 2 comments, 1 upvote
  - [Can I buy it?](https://www.g2.com/discussions/can-i-buy-it) - 2 comments, 1 upvote

- [View Progress ShareFile pricing details and edition comparison](https://www.g2.com/products/progress-sharefile/reviews?filters%5Bnps_score%5D=3&page=3&section=pricing&secure%5Bexpires_at%5D=2026-08-13+05%3A49%3A15+-0500&secure%5Bsession_id%5D=38247088-fa3a-4c45-a963-5759e103ea92&secure%5Btoken%5D=e16cdd66b6f61475e35c5f0a219f7fa59492b4fb958ca77dfe94e738f4119e2c&format=llm_user)
## Progress ShareFile Integrations
  - [Agentforce Sales (formerly Salesforce Sales Cloud)](https://www.g2.com/products/agentforce-sales-formerly-salesforce-sales-cloud/reviews)
  - [Google Workspace](https://www.g2.com/products/google-workspace/reviews)
  - [Microsoft 365](https://www.g2.com/products/microsoft365/reviews)
  - [Microsoft Outlook](https://www.g2.com/products/microsoft-outlook/reviews)
  - [Progress Podio](https://www.g2.com/products/progress-podio/reviews)

## Progress ShareFile Features
**Signature Process**
- Document Signing
- Reminders and Expirations
- Sign-In Process
- Mobile Signatures
- Signature Workflow
- Bulk Digital Signatures 
- Reporting
- Signature Document Creation
- Multi-Party Signing
- Electronic Signature

**File Management**
- Device Syncing
- Web Interface
- File Type Support
- Search
- Mobile Apps
- Video Support

**Setup**
- Activities
- Flows
- Dependencies
- Notifications
- Calendar Management
- Business Process Automation

**Platform Additional Functionality**
- Remote Shred
- Watermarks

**Management**
- File Management
- Synchronization
- Performance

**Agentic AI - Enterprise Content Management (ECM)**
- Autonomous Task Execution
- Natural Language Interaction
- Decision Making

**Agentic AI - Cloud Content Collaboration**
- Autonomous Task Execution
- Cross-system Integration
- Natural Language Interaction
- Third-Party Integrations
- Multi-Language

**Additional Functionality**
- Content Library
- Access Controls/Permissions
- AI Copilot
- Information Governance
- Drag & Drop
- Collaboration Tools
- Reporting/Analytics
- Data Capture and Transfer
- Indexing
- Filtering
- Electronic Signature
- Version Control
- Mobile Access
- Document Storage
- Generative AI
- Approval Process Control
- Single Sign On
- Image Editing
- Customizable Branding
- Search/Filter
- Tagging
- Audit Trail
- Document Review
- Activity Tracking
- Activity Dashboard
- Archiving & Retention
- Secure Data Storage
- Configurable Workflow
- SSL Security
- Alerts/Notifications
- Data Synchronization
- Secure Login
- Content Delivery
- Two-Factor Authentication
- Customizable Templates
- Mobile Capture
- Offline Access
- Templates
- File Sharing

**Collaboration**
- File following
- File Sharing
- Simultaneously Editing
- Change Tracking / Audit Logs
- Activity Tracking
- Progress Tracking
- Screen Sharing
- Real Time Editing

**Management**
- Updates
- Audit Trail
- Integration

**Platform Basics**
- Access Controls/Permissions
- Mobile
- Document Security
- SSL Security

**Functionality**
- File Transfer
- Language Support
- File Backup
- Mobile Support

**Administration**
- User and Role Management
- Policies and Controls
- Device Management
- Storage Limits
- Storage Zones
- Security
- Calendar Management
- File Management
- Document Management
- Communication Management
- Workflow Management
- Content Management
- Project Management
- Email Management
- Version Control
- Approval Process Control
- SSL Security
- Task Management
- Website Management
- Secure Data Storage

**Platform Content**
- File Sharing

**Security**
- Encryption
- Authentication
- Access Control

**Generative AI**
- AI Text Generation
- Generative AI

**Agentic AI - E-Signature**
- Autonomous Task Execution
- Cross-system Integration
- Adaptive Learning
- Natural Language Interaction
- Proactive Assistance
- Decision Making
- Third-Party Integrations
- Multi-Language

**Platform**
- Performance and Reliability
- Reporting and Auditing
- System of Record Integration
- APIs

**Platform Data**
- Reporting

**Agentic AI - Workflow Management**
- Autonomous Task Execution
- Multi-step Planning
- Cross-system Integration
- Adaptive Learning
- Natural Language Interaction
- Proactive Assistance
- Decision Making

**Additional Functionality**
- Data Import/Export
- Search/Filter
- Audio/Video Conferencing
- Content Library
- Mobile Access
- Document Templates
- AI Copilot
- @mentions
- Data Synchronization
- Real-Time Notifications
- Prioritization
- Customizable Branding
- Commenting/Notes
- Chat/Messaging
- Configurable Workflow
- Electronic Signature
- Activity Dashboard
- Single Sign On
- Task Planning
- Alerts/Notifications
- Drag & Drop
- Reporting & Statistics
- Two-Factor Authentication
- Encryption
- Access Controls/Permissions
- Collaboration Tools
- Task Scheduling
- Generative AI
- Archiving & Retention
- Content Publishing Options
- Document Classification

**Additional Functionality**
- Drag & Drop
- Template Management
- Approval Process Control
- Customizable Dashboard
- Rules-Based Workflow
- Document Management
- Monitoring
- Progress Tracking
- Workflow Configuration
- Collaboration Tools
- Commenting/Notes
- Task Management
- Forms Management
- No-Code
- Data Import/Export
- Email Management
- Customizable Reports
- Access Controls/Permissions
- Graphical Workflow Editor
- Real-Time Data
- API
- Search/Filter
- AI Copilot
- Mobile Access
- Customizable Fields
- Activity Tracking
- Compliance Tracking
- Role-Based Permissions
- Reporting/Analytics
- Project Workflow
- Activity Dashboard

**Security and Scalability**
- Regulatory Compliance
- Signature History and Audit
- Enterprise Scalability

**Platform Performance**
- Bulk Upload
- Full Text Search

**Additional Functionality**
- Electronic Signature
- API
- Generative AI
- Data Import/Export
- Drag & Drop
- Q&A Management
- Automatic Backup
- Compliance Management
- Remote Access/Control
- Tagging
- File Management
- Project Management
- Audit Trail
- Document Review
- Mobile Access
- HIPAA Compliant
- Data Storage Management
- Indexing
- Third-Party Integrations
- Document Classification
- Collaboration Tools
- File Upload by Email
- Secure Data Storage
- Authentication
- Activity Tracking
- AI Copilot
- Single Sign On
- Commenting/Notes
- User Management
- Watermarking
- Reporting/Analytics
- Multi-Factor Authentication
- Secure File Viewer
- Version Control
- Alerts/Notifications
- Search/Filter
- Customizable Branding
- Document Management

**Platform**
- Custom Branding
- User, Role, and Access Management
- Internationalization
- Performance and Reliability
- Integration APIs
- Email Management
- Template Management
- Mobile Access
- Forms Management
- Contact Management
- Compliance Management
- Workflow Management
- Document Management
- Contract/License Management
- Renewal Management
- Registration Management
- Event Management
- Marketing Management
- Expiration Management
- Offline Access
- Video Management

**Additional Functionality**
- File Sharing
- Approval Process Control
- Alerts/Notifications
- Authentication
- Data Security
- Reminders
- Reporting & Statistics
- Access Controls/Permissions
- Version Control
- Single Sign On
- Audit Trail
- AI Copilot
- Activity Dashboard
- Encryption
- Signature Capture
- Document Conversion
- Drag & Drop
- Archiving & Retention
- Team Collaboration
- Generative AI
- Status Tracking
- Customizable Fields
- Searchable Database
- QR Codes
- Two-Factor Authentication
- Search/Filter
- Multi-Location
- Real-Time Data
- Data Synchronization
- Age Verification
- Customer Database
- Secure Data Storage
- Waiver Kiosk
- Data Import/Export
- Photo Capture
- Conditional Logic
- Customizable Templates

**File Management**
- File Type Support
- Metadata
- Versioning
- Collaboration
- Document Assembly
- Form Creation
- Portals and Sites
- Disposition
- Search
- Web Interface
- Mobile Apps

**Workflow**
- Process Automation
- Conditions
- Activities
- Records Management
- Case Management
- Template Management
- Document Management
- Metadata Management
- Content Management
- Workflow Management
- Compliance Management
- Digital Asset Management
- Task Management
- File Management
- Forms Management
- SEO Management
- Audit Management
- Website Management
- User Management

**Platform**
- Internationalization
- Performance and Reliability
- Reporting and Auditing
- System of Record Integration
- APIs

## Top Progress ShareFile Alternatives
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