Christoffer K.
CK
Christoffer K.
CEO
Small-Business (50 or fewer emp.)
"Profitwell is a SaaS business best friend"
5/5
What do you like best about ProfitWell Metrics by Paddle?

Profitwell is our go-to reporting tool for Waitwhile to understand our business revenue health from a revenue and retention standpoint.

It provides accurate, reliable MMR/ARR numbers automatically from Stripe (and makes it easy to supplement with manual transactions). By setting a monthly MMR growth goal in Profitwell, it keeps us focused on driving continuous growth and its daily performance email is distributed to our entire team - everyone loves it (at least on the good days!).

The charts over MMR growth are extremely easy to read and have been super useful for business reviews and investor conversations. Same with Churn decomposition and retention.

The Profitwell Retain product automatically helps us combat churn and has been a super useful tool in our toolkit. Review collected by and hosted on G2.com.

What do you dislike about ProfitWell Metrics by Paddle?

Profitwell does not provide any Cost-related data, only Revenue. It would be amazing if we could connect it with our Bank account (SVB) and automatically include our operating expenses in Profitwell to show true net profit. Review collected by and hosted on G2.com.

Verified User in Entertainment
UE
Verified User in Entertainment
Mid-Market (51-1000 emp.)
"Great job of handling involuntary churn"
5/5
What do you like best about ProfitWell Metrics by Paddle?

Profitwell makes it super easy for a small and nimble team. Connects directly through Stripe and has a dashboard to manage all account settings. Retain is definitely the best part of Profitwell. Review collected by and hosted on G2.com.

What do you dislike about ProfitWell Metrics by Paddle?

More customization around email dunning. Review collected by and hosted on G2.com.

AK
August K.
Small-Business (50 or fewer emp.)
"ProfitWell - Accurate SAAS Metrics Made Easy"
4.5/5
What do you like best about ProfitWell Metrics by Paddle?

I like the accuracy of ProfitWell's SAAS metrics. They compute MRR expansion and contraction immediately instead of waiting for the next billing cycle. MRR is also more accurate due to the way they include delinquent churn. Unlike their competitors they support the more advanced subscription features from Stripe such as multiple product subscription items per single customer. Review collected by and hosted on G2.com.

What do you dislike about ProfitWell Metrics by Paddle?

The main dashboard could be a little better. i.e. It would be cool it it included more of the Growth Rate

metrics like ARR, Quick Ratio, etc. Review collected by and hosted on G2.com.

Clifford A.
CA
Clifford A.
Founder / Digital Strategist
Small-Business (50 or fewer emp.)
"Awesome Insights into my SaaS to help my grow it smarter for FREE!"
5/5
What do you like best about ProfitWell Metrics by Paddle?

We just launched our SaaS a few months ago and came across ProfitWell from one of their blogs on pricing. It took minutes to setup and the metrics are presented beautifully and in an easy to consume manner. The insights offered based on metrics measured has helped us grow our SaaS. I love setting goals and getting the daily updates. My favorite was getting you reached 1900% of your goal on my birthday :) Review collected by and hosted on G2.com.

What do you dislike about ProfitWell Metrics by Paddle?

There isn't much to dislike, especially for a free resource. Review collected by and hosted on G2.com.

JH
Jack H.
Software Engineer
Small-Business (50 or fewer emp.)
"Super-awesome SaaS dashboard for free"
5/5
What do you like best about ProfitWell Metrics by Paddle?

ProfitWell has all the metrics you will need in your dashboard, is one of the easiest tools to set up and understand, and completely free. They make their money through other products, such as Retain (basically Dunning software) which, by the way, is also really simple to set up and use and makes subscriptions with expired credit cards a breeze to recover. Review collected by and hosted on G2.com.

What do you dislike about ProfitWell Metrics by Paddle?

Would be cool if the UI was responsive so it worked nicely on my phone as well. Review collected by and hosted on G2.com.

Blazej A.
BA
Blazej A.
CEO & Founder
Marketing and Advertising
Small-Business (50 or fewer emp.)
"The best SaaS metrics for free"
5/5
What do you like best about ProfitWell Metrics by Paddle?

I like using the main dashboard where I can set up a monthly goal. Metrics are clear and methodology is a little bit different than in another solution like Charmogul, so you can compare results in both and be more accurate. Review collected by and hosted on G2.com.

What do you dislike about ProfitWell Metrics by Paddle?

There is no one strong thing that I can mention here. Time to time something does not working as it should, but these are minor things that not disturb in using a product. Review collected by and hosted on G2.com.

Eva R.
ER
Eva R.
Founder/CEO
Entertainment
Small-Business (50 or fewer emp.)
"LOVE ProfitWell - great product for recurring revenue businesses."
5/5
What do you like best about ProfitWell Metrics by Paddle?

I love the easy to digest metrics and retain widgets - really helpful when working on projections and looking for trends. I've even told my dev team to recommend to their other recurring revenue clients. Review collected by and hosted on G2.com.

What do you dislike about ProfitWell Metrics by Paddle?

Nothing really to report besides VERY occasionally the pages load slower than usual, but that's normal. Review collected by and hosted on G2.com.

Thibaut D.
TD
Thibaut D.
Growth Engineer
Small-Business (50 or fewer emp.)
"The best SaaS business metrics dashboard I ever used"
5/5
What do you like best about ProfitWell Metrics by Paddle?

What hooked me with ProfitWell at first was the "growth" tab and especially the ability to set monthly goals, which ProfitWell automatically tracks and sends updates about throughout the month. As I report on a weekly basis to my team, it's very helpful to tell them if we're on track with the objective.

In general, the reporting is the cleanest, and most accurate I've seen in all the softwares I tried. Review collected by and hosted on G2.com.

What do you dislike about ProfitWell Metrics by Paddle?

As a conscious design choice, ProfitWell doesn't go beyond a monthly granularity, on any view. This works to keep the app clean and useful at a glance, but is a straight up limitation when you need to go beyond that.

Honestly, you shouldn't really need to check business metrics on a weekly/daily basis (at least as someone working on Growth I probably shouldn't spend time worrying), but since I report every week, it could be helpful to get a snapshot of that specific week instead of the evolution from the beginning of the month. Review collected by and hosted on G2.com.

Alex M.
AM
Alex M.
CEO & Co-founder
Small-Business (50 or fewer emp.)
"Awesome tool to monitor our MRR and user activities"
5/5
What do you like best about ProfitWell Metrics by Paddle?

Great and very user-friendly interface; perfect support, very useful integrations, fast and frictionless onboarding Review collected by and hosted on G2.com.

What do you dislike about ProfitWell Metrics by Paddle?

Nothing really. I'd say manual editing needs some tiny improvement. Review collected by and hosted on G2.com.

Chris R.
CR
Chris R.
Founder & CEO
Small-Business (50 or fewer emp.)
"I Measure My Business' Health With ProfitWell"
5/5
What do you like best about ProfitWell Metrics by Paddle?

The app is intuitive, data is well organized, and it has every metric that I need to see how our business is doing month to date, or over longer trends. Review collected by and hosted on G2.com.

What do you dislike about ProfitWell Metrics by Paddle?

When I get emails that we are behind our goal for the month :) But, the accountability is great. Review collected by and hosted on G2.com.