The ProfitWell team has, hands down, the best free software for analyzing your Stripe metrics for SaaS companies. Whether it's their free Retain tool, the new engagement tools, or just the dashboard to get a quick glimpse of your company health, nobody does it better for free. Review collected by and hosted on G2.com.

It is sometimes buggy when new features roll out, but hey, it's free, and I expect that when I sign up for the beta version of EVERYTHING. :)_ Review collected by and hosted on G2.com.

the Retain workflow wins back subscriptions users that we would have otherwise lost to passive churn Review collected by and hosted on G2.com.

wish we had the ability to slice & dice metrics in the analytics dashboard Review collected by and hosted on G2.com.

It's simple, easy to understand. They've got something for everyone. If you want just the base model (free), you can do that. They have some upgrades that you can also explore.

Next, their team is highly responsive, engaging, and take criticism well. Review collected by and hosted on G2.com.

I don't have any complaints per se, though I do wish they had more integrations to push data out (e.g., Geckoboard or other dashboard tools for reporting, and the ability to manually override certain transactions such as when a "discount" gets counted as churn). Review collected by and hosted on G2.com.

This tool is an absolute must-have for any SaaS business. All the important metrics are there, and everything is measured precisely. I love their wide range of analytics, you can really track everything. Also, daily emails about our current state compared to the goals are very useful, they help us stay focused on our growth. Review collected by and hosted on G2.com.

Everything is good so far, I don't have any negative feedback. Review collected by and hosted on G2.com.

We use ProfitWell as our source of truth for data related to customer revenue growth, revenue churn, and other important growth metrics. Because the tool is easy to use and provides great ways to visualize our month to date progress and the trends for our important business metrics, our leadership team uses ProfitWell on a daily basis. Review collected by and hosted on G2.com.

It would be great to have more control over which Stripe payments are displayed in the monthly dashboard metrics. It's possible to exclude a customer from the dashboard, but it's not possible to exclude a particular customer transaction. There are billing edge cases and sometimes it's necessary to have more control over what is included to ensure monthly reporting is accurate. Also, I'd appreciate the ability to drill into the total for the Cash Flow Breakdown to see the individual transactions behind Refunds, One-Time Payments, etc. Review collected by and hosted on G2.com.

Profitwell is able to quickly calculate key data like MRR, cash, growth, etc. They can show what is going on in stripe in a easy to understand way. Review collected by and hosted on G2.com.

They aren't able to include all deals in their service. The system does not Include deals in MRR that aren't set to autorenew in stripe, but should still be in MRR - right now they show as one time payments. But actually the customer just didn't want us autobilling them. Review collected by and hosted on G2.com.

Profitwell has become my daily geek-out on business performance and analytics. I love the simple but accurate presentation and clean, understandable alignment from data set to data set. Review collected by and hosted on G2.com.

There may be an obvious answer here but reporting customization opportunities seem to be a bit limited. Review collected by and hosted on G2.com.

I love this company, and the services they provide. It allows me to keep the finger on the pulse in terms of what is going on in the company I work for, though its well thought out dashboards. Review collected by and hosted on G2.com.

That I can't get Apple App Store stats, but that is the fault of Apple, not Profit Well!! Review collected by and hosted on G2.com.

It makes it really easy to visualize and compare months in any time period. Lots of other platforms show you previous months, but being able to compare same month 1 year or 2 years ago on all the metrics is great. I love the goal line graphic presentation. This is not to say others don't offer this (I also have an account with baremetrics and chartmogul) but I've found profitwell the best at visually displaying my data. Review collected by and hosted on G2.com.

I wish it had a bit more tie into Braintree so I could take advantage of some of their other features (like upcoming churned customers that month). I also wish I could adjust the way it recognizes a churned customer (I prefer to remove the customer from our system the moment they have quit, not at the end of their subscription period). Review collected by and hosted on G2.com.

The ProfitWell team has put a ton of thought into every aspect of the system, making it the easiest and most robust solution for keeping tabs on your customer trends. ProfitWell has optimized the system to make it easy to identify trends and evaluate data. Review collected by and hosted on G2.com.

Not much to dislike about the platform, especially considering you can use most of it for free. Review collected by and hosted on G2.com.