Verified User in Internet
UI
Verified User in Internet
Small-Business (50 or fewer emp.)
"Best SaaS metrics."
5/5
What do you like best about ProfitWell Metrics by Paddle?

Love the modern simplicity of ProfitWell, and that they've obviously done a lot of work to make each chart easily consumable. Review collected by and hosted on G2.com.

What do you dislike about ProfitWell Metrics by Paddle?

When I started with ProfitWell, I would have loved a Paypal integration, but that is less relevant for us now a few years down the track. Review collected by and hosted on G2.com.

Nelson J.
NJ
Nelson J.
Co-Founder
Small-Business (50 or fewer emp.)
"The heartbeat of our business"
5/5
What do you like best about ProfitWell Metrics by Paddle?

Profitwell was so easy to set up and start getting value from. We've been using since day 1 to measure our SaaS metrics 100% accurately. The daily emails keep everyone on the team up to date with the latest revenue numbers. At previous companies, this type of data took a full time employee to calculate. Review collected by and hosted on G2.com.

What do you dislike about ProfitWell Metrics by Paddle?

Doesn't have quite as many segmentation options as some competitors. Review collected by and hosted on G2.com.

GK
Greg K.
Small-Business (50 or fewer emp.)
"Effortless SaaS metrics"
5/5
What do you like best about ProfitWell Metrics by Paddle?

Before ProfitWell, I had to compute stats manually, which was time consuming, so I rarely did it. Now, I just have to log in and it's all there: customer count, churn, new business, MRR/ARR, historical data, and predictions of customer count and revenue, and more. The daily emails of progress are nice, too, as are the customizable goals. Review collected by and hosted on G2.com.

What do you dislike about ProfitWell Metrics by Paddle?

Could be mobile-responsive, but on a desktop it's great. Review collected by and hosted on G2.com.

Arvid K.
AK
Arvid K.
Senior Software Engineer
Internet
Small-Business (50 or fewer emp.)
"ProfitWell takes the sigh out of revenue insight"
5/5
What do you like best about ProfitWell Metrics by Paddle?

I'm using ProfitWell to keep an eye on the revenue metrics, particularly since I don't have the domain knowledge as a technical founder to extract or even find them without serious work. The product is free, and their upsell product is non-intrusive.

The Stripe integration is superb, which makes ProfitWell almost hilariously easy to set up.

The UI was reworked recently, and is now (even) more clear and concise. The visualizations are understandable and instructive, and their customer support is excellent - I had a small hiccup with my Stripe plans and they resolved it immediately. Review collected by and hosted on G2.com.

What do you dislike about ProfitWell Metrics by Paddle?

The few wishes I have would be to have more insight into how ProfitWell calculates certain values and to have a way of forecasting a full year, but that is certainly a non-essential feature. Review collected by and hosted on G2.com.

SM
Simon M.
Small-Business (50 or fewer emp.)
"Powerful tool to understand your SaaS business"
5/5
What do you like best about ProfitWell Metrics by Paddle?

Profitwell makes it extraordinarily simple to understand where your SaaS business is going right—and going wrong. Their charts are simple, yet detailed, and they have the right mix of customizations too. Their support has been outstanding. Review collected by and hosted on G2.com.

What do you dislike about ProfitWell Metrics by Paddle?

Honestly, nothing. Have yet to find a problem that Neel and Patrick didn't take care of instantly—amazing team. Review collected by and hosted on G2.com.

Pawel B.
PB
Pawel B.
President and CEO
Computer Software
Small-Business (50 or fewer emp.)
"Instant, accurate and reliable SaaS metrics"
5/5
What do you like best about ProfitWell Metrics by Paddle?

I love using the product. It's simple but the insights derived are very useful. Contains just the right level of complexity to be useful without getting us bogged down with unnecessary clutter. Also, their engineering team simply rocks, whenever I had to interact with them I was absolutely impressed with the thought they put into the product. Review collected by and hosted on G2.com.

What do you dislike about ProfitWell Metrics by Paddle?

Not much really. I think it would be useful to know more about how they forecast the metrics for the current month but that's a minor thing. I love the product and the team. Review collected by and hosted on G2.com.

Verified User in Computer Software
UC
Verified User in Computer Software
Small-Business (50 or fewer emp.)
"I love everything about this product and the company behind it. "
5/5
What do you like best about ProfitWell Metrics by Paddle?

ProfitWell is intuitive and pleasing to work with. I find myself coming back to it all the time because If I have a SaaS metrics question, it usually provides the answer. Another huge plus is the company behind it seems really good. Their support is great and the dev team keeps rolling out new stuff. Great product and company overall. Review collected by and hosted on G2.com.

What do you dislike about ProfitWell Metrics by Paddle?

There is nothing i dislike about ProfitWell. It would be cool if when I looked at the ''over all churn'' graph I could break it down by plan with a click of a button on that same screen...but this is a minor detail and there is probably a way to do this I'm not quite aware of. Review collected by and hosted on G2.com.

Gustavo C.
GC
Gustavo C.
Financial Controller
Small-Business (50 or fewer emp.)
"Using Profitwell it's really a good experience!!"
5/5
What do you like best about ProfitWell Metrics by Paddle?

Easygoing system, adaptive, you can do a lot of changes that helps better you show your numbers and

specificity of your industry. Review collected by and hosted on G2.com.

What do you dislike about ProfitWell Metrics by Paddle?

It is not possible to import customers by sheets. As my system is not integrated to Profitwell, I have to organize all my customers one by one importing manually. Review collected by and hosted on G2.com.

Alper C.
AC
Alper C.
Founder and CEO
Small-Business (50 or fewer emp.)
"Great platform for making better decisions."
4.5/5
What do you like best about ProfitWell Metrics by Paddle?

ProfitWell has helped us cross-check our numbers, find additional places for improvement in our flows and offerings. Review collected by and hosted on G2.com.

What do you dislike about ProfitWell Metrics by Paddle?

Not much really. The mobile responsiveness would definitely help. We are looking forwards to utilizing newly added features/products. Review collected by and hosted on G2.com.

HL
Henrik L.
Small-Business (50 or fewer emp.)
"Lots of insights for free"
4.5/5
What do you like best about ProfitWell Metrics by Paddle?

Our main business is not coming from credit card deals so it is great to be able to start getting insights via ProfitWell for free. Lots of info available.

Support is top notch and personal. Review collected by and hosted on G2.com.

What do you dislike about ProfitWell Metrics by Paddle?

Braintree integration is not complete, missing important metrics like free trial to paid conversion rate. Review collected by and hosted on G2.com.