The capability to adapt to any new requirement / challenge we are facing as a partner. Solution oriented team with no road blocks whatsoever over the past 3 years as a partner. The fun factor collaborating with Profitero must be mentionned as well, very respectful and mature team, Kudos to the managers and HR. Review collected by and hosted on G2.com.

Nothing, absolutely nothing! It has been a unique experience working with Profitero Review collected by and hosted on G2.com.

Nice insights and data around eComm for specific customers Review collected by and hosted on G2.com.

Not much, though their scope is somewhat limited just based on the service we subscribe to Review collected by and hosted on G2.com.

We have struggled to find accurate data sources for our category, and Profitero has proved to be the most accurate we can find. Their customer service is also top notch, and we've appreciated their willingness to take feedback and continuously improve. Review collected by and hosted on G2.com.

Would like better data export capabilities. Review collected by and hosted on G2.com.

The interface, the visualisation of the data, the support from the account management & insights team Review collected by and hosted on G2.com.

The lack of data at store level in markets which are very location based. Review collected by and hosted on G2.com.

I get a little obsessed about digging to the bottom of ratings and reviews to try and glean customer insights. Profitero is the perfect tool to stalk your own brand. Review collected by and hosted on G2.com.

I'd like a dashboard that shows me the position of the brand at a glance, with a traffic light system. Review collected by and hosted on G2.com.

Profitero tracks all of the relevant areas for digital shelf - availability, placement, content, reviews and pricing

Profitero reports on product and keyword page placement, including organic and sponsored ranks

Support staff are solid

Flexibility of the custom categories is good Review collected by and hosted on G2.com.

For our industry which has a lot of innovation, product matching was a time-consuming and complicated process that requires input on both vendor and Profitero side

There is very little self-service options (there is limited product-matching self-service option they can turn on for you, but it is not in bulk and one product at a time)

The dashboard is not user-friendly and not appealing enough for us to share with executives

Product-matching in Sales & Share is done at a quarterly level which is good for categories with lots of innovation Review collected by and hosted on G2.com.

Porfitero helps us learn about various metrics related to our online presence on Amazon and Walmart of our brand and competitor brands. This further helps us build better online strategies. Review collected by and hosted on G2.com.

Bugs in the reporting, it's not frequent, but it does happen. The customer care is prompt at resolving them so it's not that bad. Review collected by and hosted on G2.com.

The best thing is the impressive UI that gives a more connected feel to the user.

Secondly, it's predictive intelligence that helps you to take intelligence. It analyzes more than 100 variables to give recommendations. Review collected by and hosted on G2.com.

One thing that can be improved overall is the pictorial data i.e if data becomes more clustered the pictorial data like charts become a little clumsy and hard to interprets ome times(only when data is more clustered). Review collected by and hosted on G2.com.

Their Ecom analytics tool is best and ROI usually crosses 30-40% which is pretty good in the industry. They provide the best view of your Amazon product growth in the industry. Benchmarking against the competition is a very good and niche feature. They have always helped us in performance management so we can look at the firm working towards its core objectives. Review collected by and hosted on G2.com.

The product is good but they can add retailers to the platform so we can have a holistic view. Also, they can improve the product UI sometimes things are not as per our business requirements. Review collected by and hosted on G2.com.

It is very good when it comes to customize raw data report. Also great support centre. Very good features as Assortment & Availability and Product Content Review collected by and hosted on G2.com.

It is not very intuitive. Also i think daily cadence its too much and it would be better weekly. Features as Ratings & Reviews and Placement give you some insight on how well your products operate, but you can do almost nothing about it, so you end up not using them Review collected by and hosted on G2.com.