Verified User in Mining & Metals
AM
Verified User in Mining & Metals
Mid-Market (51-1000 emp.)
"Great customer support and onboarding experience migrating OKRs from Viva Goals"
4.5/5
What do you like best about Profit.co?

The onboarding team was responsive to our needs and were able to seamlessly migrate our OKRs from our previous software, Viva Goals, after Microsoft announced its deprecation. We also had a variety of not-yet-organized OKRs in various Word and Excel documents, which they were also able to help migrate. They provided customization of the tool, in-depth recorded training sessions and tailored QRGs for our users. Initial impressions of the software are that it is feature- rich, has many advanced features, customizations and integrations that other competitors do not have. We have already streamlined various business processes by migrating to Profit.co. Review collected by and hosted on G2.com.

What do you dislike about Profit.co?

We have only just started utilizing the software within our business processes so these are initial impressions. The software could be a bit more intuitive. There are a lot of features and it's difficult sometimes to wrap your head around the nuances or correct way to do things. The UI/UX could use some improvements, and there have been a few bugs that we have passed along. But in saying that, their customer service, response times and willingness to resolve the issues or implement our feature suggestions has been great. Review collected by and hosted on G2.com.

JH
Julia H.
Assistant to the CIO
Mid-Market (51-1000 emp.)
"Amazing Visual Metrics and Customer Service, After Initial Learning Curve"
5/5
What do you like best about Profit.co?

Excellent summaries and metrics that are extremely visual which helps our entire organization unite behind our OKRs. They provide extremely in-depth customer service which helped get those less tech-savvy up and running which made implementation easy. We report monthly at a C-Suite level and more frequently for individual teams. Review collected by and hosted on G2.com.

What do you dislike about Profit.co?

There is definitely a bit of a learning curve in navigating the product itself which can appear as something of a maze to the untrained eye. Once trained though it becomes a very useful resource for all teams that utilize it to its full capacity. Review collected by and hosted on G2.com.

AW
Aysen W.
Director of Operations
Mid-Market (51-1000 emp.)
"Great Suppor & Implementation Team!"
5/5
What do you like best about Profit.co?

We've had a great experience using Profit.co to manage our OKRs and drive alignment across the organization. The platform is intuitive, flexible, and packed with features that make it easy to set, track, and measure progress on our objectives.

The customer support has also been excellent. From onboarding to ongoing questions, the Profit.co team has been responsive, knowledgeable, and proactive in helping us get the most out of the platform.

Overall, Profit.co has become an integral part of how we operate. It's helped us stay focused on what matters most, enabled better performance conversations, and created a stronger results-driven culture.

Highly recommend for any organization looking to implement OKRs effectively! Review collected by and hosted on G2.com.

What do you dislike about Profit.co?

At times I feel like visually it could be easier to decipher the difference between Objectives and Key Results. Review collected by and hosted on G2.com.

PM
Paulina M.
Sales Operations Coordinator
Mid-Market (51-1000 emp.)
"I love profit!"
5/5
What do you like best about Profit.co?

One of the highlights of our onboarding was how receptive our Profit.co account manager was to our feedback. They didn’t just listen—they took action and helped us tailor the setup to fit our exact needs Review collected by and hosted on G2.com.

What do you dislike about Profit.co?

At first it is a little difficult to understand the interface Review collected by and hosted on G2.com.

BB
Beatriz B.
Project Manager
Mid-Market (51-1000 emp.)
"Alignment Across Teams"
5/5
What do you like best about Profit.co?

Profit.co has been helpful for ensuring alignment across departments. The tool allows teams to work toward shared goals and end results with full transparency. Review collected by and hosted on G2.com.

What do you dislike about Profit.co?

There is a bit of a learning curve getting started but you easily get the hang of it. Review collected by and hosted on G2.com.

JM
Jeff M.
Chief of Staff
Enterprise (> 1000 emp.)
"Exceptional Support and Effortless Usability"
5/5
What do you like best about Profit.co?

The customer support from the team is very helpful and the software is simple/intuitive to use. Review collected by and hosted on G2.com.

What do you dislike about Profit.co?

Could utilize online training videos for new employees. Review collected by and hosted on G2.com.

Response from Janani Subramanian of Profit.co

Thank you for your feedback.

It’s great to hear that the platform is simple and intuitive, and that the support team has been helpful.

We recommend exploring our Academy, which offers structured courses and resources for new users to get up to speed quickly. You can visit here: https://academy.profit.co/

Glad to know Profit.co is helping with OKR tracking, goal setting, and keeping teams aligned with the company’s vision.

TD
Theresa D.
Executive Director Project Management Office
Mid-Market (51-1000 emp.)
"User-Centric Development Mindset"
5/5
What do you like best about Profit.co?

We were impressed by how quickly the development team implemented UI updates based on our user feedback. It’s clear that the Profit.co team prioritizes the user experience and continuous improvement. Review collected by and hosted on G2.com.

What do you dislike about Profit.co?

Some users find the interface overwhelming at first, especially those unfamiliar with OKRs. Review collected by and hosted on G2.com.

BL
Brandon L.
Senior IT Portfolio Manager
Mid-Market (51-1000 emp.)
"Taking OKR's to the Next Level"
4/5
What do you like best about Profit.co?

When thinking about this software, it has been extremely easy to use and to get the team up to speed. The tool is working to help our organization drive efficiencies and increase productivity. The team at Profit.co is always willing to help by listening to suggestions and implementing them where they can. Review collected by and hosted on G2.com.

What do you dislike about Profit.co?

One drawback that we've seen so far is that the tool is currently limited on how we can adjust check-ins but the team is always willing to listen to feedback. Review collected by and hosted on G2.com.

Verified User in Marketing and Advertising
AM
Verified User in Marketing and Advertising
Mid-Market (51-1000 emp.)
"Best of the rest"
5/5
What do you like best about Profit.co?

Profit.co offers a LOT of flexibility when it comes to customization of the platform, and their support team was excellent in understanding our business needs and working with us. They gave us plenty of demos before signing anything and free access to get hands-on experience which really helped us during the selection process. Review collected by and hosted on G2.com.

What do you dislike about Profit.co?

No complaints so far, we are about 6 months in so still learning a lot. Review collected by and hosted on G2.com.

EH
Enrique H.
Director de Finanzas
Mid-Market (51-1000 emp.)
"Organization and Administration"
4.5/5
What do you like best about Profit.co?

The ease of working on the platform is perfect, in addition to helping manage tasks and activities scheduled on a day-to-day basis very well. Review collected by and hosted on G2.com.

What do you dislike about Profit.co?

Sometimes the user interface is very large and on a laptop it is difficult to view, and a task visualization in a calendar is needed. Review collected by and hosted on G2.com.