The onboarding team was responsive to our needs and were able to seamlessly migrate our OKRs from our previous software, Viva Goals, after Microsoft announced its deprecation. We also had a variety of not-yet-organized OKRs in various Word and Excel documents, which they were also able to help migrate. They provided customization of the tool, in-depth recorded training sessions and tailored QRGs for our users. Initial impressions of the software are that it is feature- rich, has many advanced features, customizations and integrations that other competitors do not have. We have already streamlined various business processes by migrating to Profit.co. Review collected by and hosted on G2.com.
We have only just started utilizing the software within our business processes so these are initial impressions. The software could be a bit more intuitive. There are a lot of features and it's difficult sometimes to wrap your head around the nuances or correct way to do things. The UI/UX could use some improvements, and there have been a few bugs that we have passed along. But in saying that, their customer service, response times and willingness to resolve the issues or implement our feature suggestions has been great. Review collected by and hosted on G2.com.