# Profi Reviews
**Vendor:** Profi  
**Category:** [Patient Scheduling Software](https://www.g2.com/categories/patient-scheduling)  
**Average Rating:** 4.7/5.0  
**Total Reviews:** 74
## About Profi
Profi is an all-in-one operating platform for professional service providers incl. coaches, consultants, trainers, therapists, and others. Built for professional service providers, Profi helps you easily streamline all operations and grow your business more efficiently. Trusted by 1000+ professionals, Profi allows you to: - Save 140 hours per year by automating busywork - Easily impress clients by providing a differentiating experience - Expand your business offerings You can use Profi as a solo provider, as a team of professionals, or as a business. Common use cases: - Schedule 1:1 and group coaching sessions with clients - Run sessions through built-in video conferencing tool or Zoom - Create and sell courses/programs - Track your clients' progress and engage them with forms - Charge membership or subscription fees - Get paid for sessions and other services through a unified billing system



## Profi Pros & Cons
**What users like:**

- Users appreciate the **ease of use** of Profi, enhancing collaboration and simplifying interactions for teams and clients. (6 reviews)
- Users praise the **amazing customer support** from Profi, highlighting their quick responses and collaborative approach. (5 reviews)
- Users appreciate the **excellent onboarding support** and the comprehensive features that simplify coaching program management. (5 reviews)
- Users value the **all-in-one solution** of Profi, streamlining coaching programs and improving team collaboration effortlessly. (4 reviews)
- Users find Profi **highly intuitive** , streamlining their coaching programs with seamless functionality and great support. (4 reviews)
- Client Management (3 reviews)
- Communication (3 reviews)
- Comprehensive Features (3 reviews)
- Customization (3 reviews)
- Implementation Ease (3 reviews)

**What users dislike:**

- Users find the **limited features** of Profi frustrating, particularly regarding branding, customization, and assessment question order. (2 reviews)
- Users find the lack of **telephone support** challenging, relying solely on email for assistance. (1 reviews)
- Users desire more **customization options** in Profi, especially for branding and profile link preferences. (1 reviews)
- Users find the **lack of re-ordering questions** in assessments frustrating but expect improvements from Profi's support team. (1 reviews)
- Users desire more **customization options** for branding, finding current features somewhat limited for their needs. (1 reviews)
- Limited Templates (1 reviews)
- Users find the **missing features** , such as re-ordering questions, frustrating and confusing during their experience with Profi. (1 reviews)
- Poor Customer Support (1 reviews)
- Video Conferencing Issues (1 reviews)


## Profi Discussions
  - [How do you use Zapier with Awarenow?](https://www.g2.com/discussions/35240-how-do-you-use-zapier-with-awarenow) - 1 comment, 1 upvote

- [View Profi pricing details and edition comparison](https://www.g2.com/products/profi/reviews?page=6&section=pricing&secure%5Bexpires_at%5D=2026-05-20+12%3A25%3A59+-0500&secure%5Bsession_id%5D=4285651d-8125-42d5-aeb7-65b87ababc97&secure%5Btoken%5D=9390ad5dae0bf9e2ed84979ab76dafd6b3b6dd2ad2d66ab666adf46cd525ff28&format=llm_user)
## Profi Integrations
  - [Zoom Workplace](https://www.g2.com/products/zoom-workplace/reviews)

## Profi Features
**Administrative**
- Workflow Management
- Billing
- Security and Authorization
- Practice Management
- Compliance
- Insurance Management
- Appointment Scheduler
- Patient Portal
- HIPAA Compliance

**Platform**
- User Authorization - HIPAA Compliant Messaging
- Compliant Texting - HIPAA Compliant Messaging
- Compliant Emailing - HIPAA Compliant Messaging
- Clinical Communication - HIPAA Compliance
- HIPAA Compliance - HIPAA Compliant Messaging
- Operating Systems - HIPAA Compliant Messaging
- Message Lifespan - HIPAA Compliant Messaging
- Workflow Enhancement - HIPAA Compliant Messaging

**Training & eLearning**
- Content Creation

**Content**
- Document Collaboration
- Versioning
- E-Signature
- File Request
- Feedback

**Courses**
- Personalized recommendations
- High-quality content
- Video content
- Projects
- In-course assessments
- Certification practice tests

**Administration**
- Scheduling
- Payment Processing
- Invoicing

**Patient-Centered Functions**
- Online Presence Management
- Patient Feedback Management
- Patient Portal
- Patient Communications
- Integration with Wearables

**Operations Management**
- Administrative Processes
- Back Office Processes
- Workflow Coordination
- Practice Specialty Support

**Technology**
- Telecommunications
- Low Bandwidth Support
- EHR Integration

**Generative AI**
- AI Text Generation
- AI Text Summarization

**Clinical**
- Patient Records
- Specialty EHR Templates
- Interoperability
- Documentation
- E-Prescription

**Collaboration**
- Billing and Invoicing
- Instant Messaging
- Project Management
- Analytics
- Time Tracking
- Mobile Application

**Administration**
- Team-level monitoring
- Administrative dashboard
- Certificates

**Coaching**
- Client Plans
- Notekeeping
- Session History
- Messaging
- Goal Tracking
- Resource Library

**Operations**
- Workflow Management
- Interoperability
- Digital Intake Forms
- Engagement Measuring
- Patient Satisfaction Management
- EHR Integration
- IPC Systems Integration

**Added Efficiencies**
- Integration with EHRs
- Compliance
- Integration with Billing Software
- Patient Information Management

**Administration**
- Practice Branding
- Practice Specific
- Charting And Documentation

**Agentic AI - Course Authoring**
- Adaptive Learning
- Natural Language Interaction

**Compatibility**
- Mobile compatibility
- Offline access
- Single sign-on (SSO)

**Business Management**
- Client History
- Promotions
- Surveying
- Marketing Tools

**Compliance**
- HIPAA Compliance
- State Regulation Compliance

**Generative AI**
- AI Text Summarization

**Generative AI**
- AI Text Generation
- AI Text Summarization
- AI Text-to-Speech

**Platform**
- Customization 
- Integration APIs
- Internationalization
- User, Role, and Access Management
- Performance
- Mobility
- Reporting
- Dashboards

**Agentic AI - Coaching**
- Autonomous Task Execution
- Cross-system Integration
- Adaptive Learning
- Proactive Assistance
- Decision Making

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