Dave C.
DC
Dave C.
Manager, Digital Marketing
Mid-Market (51-1000 emp.)
"ProductsUp has become an essential tool for Lovesac"
5/5
What do you like best about Productsup?

ProductsUp is an intuitive and constantly evolving platform, backed by outstanding support. While our products involve several complex components, the implementation and execution provided by ProductsUp have made the daily user experience remarkably smooth and efficient. Review collected by and hosted on G2.com.

What do you dislike about Productsup?

At this time I have no complaints about ProductsUp. Review collected by and hosted on G2.com.

Response from Kate Wittstock of Productsup

We're thrilled to hear that Productsup has been such a valuable tool for your business. Thank you for highlighting the intuitive nature of the platform and the outstanding support. We're committed to continuously evolving to meet our customers' needs.

Verified User in Apparel & Fashion
AA
Verified User in Apparel & Fashion
Enterprise (> 1000 emp.)
"Great tool for multiple projects"
4/5
What do you like best about Productsup?

I find the tool very user friendly, especially with the information boxes on the rule list, and using the PU cheat sheet.

Customer support is always great, my queries are answered quickly and professionally but a very friendly team.

Having features such as 'duplicate feed' is really helpful when managing a large number of different projects Review collected by and hosted on G2.com.

What do you dislike about Productsup?

Not so much a dislike, but it can be a complex tool to use, once you have figured it out and built confidence it becomes much more self explanatory. Review collected by and hosted on G2.com.

Response from Kate Wittstock of Productsup

We're thrilled to hear that you find our tool user-friendly and that our customer support has been helpful for you. We appreciate your feedback and are glad to be able to assist with your queries.

LF
Lars F.
Product Owner - eBusiness (Data Feed)
Wholesale
Mid-Market (51-1000 emp.)
"Our preferred tool for processing data and finding quick solutions."
5/5
What do you like best about Productsup?

That with Productsup it is possible to incorporate your own developments. In our company we use Productsup every day very often and we love the user interface, which is easy to understand and use. You see immediately what changes you have made. The large set of possibilities to manipulate data is very helpful. The tool can be used for different purposes and you quickly get something implemented that works. The support replies very quickly and helps with every question. The high availability of the tool helps us a lot in our daily work. Review collected by and hosted on G2.com.

What do you dislike about Productsup?

The only thing I don't like is that it is not possible to schedule export channels individually, so that a specific export only takes place on a certain day at a certain time. Review collected by and hosted on G2.com.

PH
Paul H.
Head of Digital
Enterprise (> 1000 emp.)
"Great tool to scale product data automation / augmentation"
4.5/5
What do you like best about Productsup?

The digital marketing team use ProductsUp in conjunction with our partner agency to automate and scale data augmentation we would struggle to do internally at scale,for multiple channels including PMAX, Facebook and our Affiliate feeds. We also use the tool to take internal considerations / variations and optimise for each territory

Using the tool has had a noticeable impact on our scalability and in turn sales generation and new customer recruitment. Support team is easy and swift to use when we have had any queries. Integration was straight forward and presented no issues to our team. Highly recommend Review collected by and hosted on G2.com.

What do you dislike about Productsup?

No immediate disadvantages spring to mind Review collected by and hosted on G2.com.

Response from Kate Wittstock of Productsup

We are delighted to hear that Productsup has been instrumental in automating and scaling data augmentation for your digital marketing efforts. It's great to know that the tool has had a noticeable impact on your scalability and sales generation. We appreciate your recommendation and are here to support you with any queries in the future.

Charlie C.
CC
Charlie C.
PPC Analytics Manager
Enterprise (> 1000 emp.)
"A Strong Service for PPC Feeds"
3.5/5
What do you like best about Productsup?

Structuring accounts is very intuitive . Review collected by and hosted on G2.com.

What do you dislike about Productsup?

The inability to see who created exports, sites or even ruleboxes makes it difficult to track ownership. The complexity of lists for creating rules or labels is also to be desired. Review collected by and hosted on G2.com.

Response from Kate Wittstock of Productsup

Thank you for sharing your experience. We're pleased to hear that Productsup is enabling the output of feeds across global markets. We acknowledge your concerns about tracking ownership and the complexity of creating rules or labels, and we will work to address these issues.

Luzia H.
LH
Luzia H.
SEO & Data Feed Manager
Mid-Market (51-1000 emp.)
"ProductsUp saves us so much time and money"
5/5
What do you like best about Productsup?

What i like best about ProductsUp is the really helpful and big choice of rules and features I can apply on my product data. It seems like nothing is impossible! No need to be a developper to use the tool - but it saves us so much developping resources. And if I reach my limits, I can always ask the great customer support and get an answer very quickly. Review collected by and hosted on G2.com.

What do you dislike about Productsup?

When a site is running (means ProductsUp is processing my data) the tool can get very slow and I have to wait until I can continue working with it. (But we have a very complex account, with many different sources, rules and features, maybe not all accounts take so much processing time / power.) Review collected by and hosted on G2.com.

Unknown U.
UU
Unknown U.
Sessional Academic
Enterprise (> 1000 emp.)
"Productsup sales experience wasn't great. However, their operations and support teams are awesome."
4/5
What do you like best about Productsup?

The product itself and their supporting team. Review collected by and hosted on G2.com.

What do you dislike about Productsup?

Sales team experience. Wasn't professional and wouldn't want to experience that again. Just like the product not their sales team. Honestly, my experience was awful. Review collected by and hosted on G2.com.

Response from Kate Wittstock of Productsup

We appreciate your feedback and are happy to hear that our product and support team have been valuable to you. We apologize for any negative experience with our sales team and will take steps to ensure a better experience in the future.

Emilia H.
EH
Emilia H.
Performance Marketing Manager
Mid-Market (51-1000 emp.)
"Exceptional Platform for Streamlined Product Data Management"
5/5
What do you like best about Productsup?

Productsup has significantly improved our ability to manage and distribute product data across multiple channels. The platform's user-friendly interface makes it easy to navigate, even for those without a technical background. We particularly appreciate the customizable workflows, which allow us to automate many processes that were previously time-consuming. The data mapping and transformation tools are powerful, enabling us to optimize our feeds effortlessly.

The support team at Productsup is responsive and knowledgeable, ensuring that any issues are resolved quickly. Overall, Productsup has been an invaluable tool in enhancing our product data management, leading to better performance and increased sales across all channels. Highly recommended for businesses looking to streamline their data operations. Review collected by and hosted on G2.com.

What do you dislike about Productsup?

It's more minor things. Apart from that, I can't think of any negative points. There has always been a solution Review collected by and hosted on G2.com.

Verified User in Electrical/Electronic Manufacturing
EE
Verified User in Electrical/Electronic Manufacturing
Enterprise (> 1000 emp.)
"Functionalities + usage as expected good, support in the area of data exports very flexible"
4/5
What do you like best about Productsup?

Usability, quick setup of flexible data exports, good support, and quick response from ProductUp when functions are missing Review collected by and hosted on G2.com.

What do you dislike about Productsup?

Critically evaluate the cost-benefit ratio, costs in relation to the time saved are large. Review collected by and hosted on G2.com.

Response from Kate Wittstock of Productsup

We're glad to hear that you find our usability and support to be valuable. We understand your concerns about the cost-benefit ratio and would love to discuss this further with you. Please feel free to reach out to me or your CSM so we can chat about it.

HH
Henry H.
Enterprise (> 1000 emp.)
"Excellent data management platform"
5/5
What do you like best about Productsup?

Importing and exporting data on this platform is very efficient, and data processing is also very convenient, which can meet many data processing needs. We can clearly understand how the data flow is, which is convenient for us to make different adjustments. And their support team is very good, helping me solve several usage problems. They reply to emails very promptly and patiently. As their user, I feel very comfortable using their platform, thumbs up for them! Review collected by and hosted on G2.com.

What do you dislike about Productsup?

To be honest, I don’t dislike anything about the platform. If I have to say something, I hope to see more types of rules in data flow/view in the future. Review collected by and hosted on G2.com.

Response from Kate Wittstock of Productsup

Thank you for your positive feedback! We're glad to hear that our platform meets your data processing needs. Our support team is committed to providing excellent assistance and we're pleased to be able to help you. We will certainly share your feedback for more types of rules in data flow/view with our product team.