VK
Ville K.
"Frustrating Integration and Usability Issues"
0/5
What do you like best about ProductPlan?

I don't have any particular thing I like. The UI has a modern feel if I have to choose something. Review collected by and hosted on G2.com.

What do you dislike about ProductPlan?

I tried using ProductPlan for maintaining roadmaps, but it's usually horrible to use, so I prefer not to use it. It's virtually impossible to do ad-hoc work because the integration is so poorly done. When I need to update and change the roadmap, if I realize something's missing from Jira, I have to sync it, which takes many minutes instead of seconds. Integrations and usability are not at a level that would satisfy users. Although we have an enterprise license, nobody uses the features because they feel useless. The initial setup was hard. Review collected by and hosted on G2.com.

AJ
Aryeonne J.
"Effortless Visibility and Customization, Perfect for Cross-Department Roadmapping"
5/5
What do you like best about ProductPlan?

I really like ProductPlan for its ease of use. What stands out to me is that it's user-friendly and easy to understand, so I’ve been able to train myself and other team members effectively, getting them gradually onboard. I appreciate the tutorials that align with what you need to do, allowing you to handle tasks yourself. I love the service provided, as it's helpful whenever we have questions or need guidance. Another thing I appreciate is that there's no clunky configuration and no code is required, which makes everything simple. The interface is straightforward, with everything in one spot, making it user-friendly. I also like the search feature, which makes it easy to navigate. It's very supportive and responsive, especially when we use ProductPlan for presentations; it always presents well and facilitates understanding among team members. The integrations are pretty decent too, particularly the integration with Jira, and we're planning to further use webhooks for more automation. Overall, it makes road mapping straightforward and not overwhelming, providing easy digestibility of information. Review collected by and hosted on G2.com.

What do you dislike about ProductPlan?

I don't like that the search feature doesn't pop results right up in view; you have to scroll up to see it, and it doesn't line up with where you're looking. Also, I'd love to have another date option to compare projected dates to actual, which would benefit leadership when reviewing changes. Being able to copy and paste bars to other roadmaps would also be beneficial. Finally, sometimes integrations with tools like ServiceNow don't always work, which means we can't fully depend on them. Review collected by and hosted on G2.com.

Carolina C.
CC
Carolina C.
"Streamlined Roadmap Creation and Communication"
5/5
What do you like best about ProductPlan?

I love how ProductPlan enables me to build and communicate roadmaps clearly and visually, turning strategy into an easy-to-understand plan that aligns product, engineering, and leadership teams. It effectively solves the problem of misalignment and lack of visibility around product priorities. I appreciate how the visual roadmap format facilitates clear, quick understanding of priorities, timelines, and direction without the need for lengthy explanations. This makes alignment and decision-making much faster across teams and stakeholders. I particularly value the drag and drop roadmap builder and the ability to create multiple roadmap views for different audiences, which simplifies communication and caters to the diverse needs of stakeholders. Easy sharing features further enhance collaboration and ensure everyone is on the same page. Overall, I find the tool instrumental in providing clarity, organization, and efficiency in managing projects. Review collected by and hosted on G2.com.

What do you dislike about ProductPlan?

I believe ProductPlan could be improved with better dependency management, stronger integrations, and more customizable views for complex roadmaps. Review collected by and hosted on G2.com.

Bastian G.
BG
Bastian G.
"Visual Power for Roadmaps, Room for Integration Improvement"
4.5/5
What do you like best about ProductPlan?

I find the visualization features of ProductPlan incredibly valuable as they allow me to create a live updated view with different portfolio views, eliminating the need for multiple copies of roadmaps and ongoing manual updates, which saves me significant time and effort. The capability to provide visibility to external stakeholders with a single source of truth from JIRA, while maintaining the flexibility to filter, add more information, and tailor live roadmaps for different stakeholders, is immensely beneficial. The unlimited viewers feature is another aspect I particularly like, as it enables seamless sharing without logistical constraints. Additionally, the overall setup and onboarding process were easy, and despite some challenges with JIRA integration, the transition from using PowerPoint slides was notably smoother, further enhancing my team's efficiency. Review collected by and hosted on G2.com.

What do you dislike about ProductPlan?

I find the integration with JIRA to be challenging, particularly regarding better grouping of hierarchies. The software could benefit from an improved system where JIRA initiatives are lanes, EPICS are bars, and progress is shown based on stories or story points. Alternatively, containers could serve as Epics and stories as containers. Additionally, the OKR feature in ProductPlan is underwhelming. It lacks necessary subcategories, such as quarterly OKRs that sum to yearly OKRs and business unit OKRs related to P/L Center OKRs. Because of this, we prefer using an additional tool for OKRs. With a few enhancements, ProductPlan's OKR section could be more practical, potentially eliminating the need for more complex tools like Profit.co. Review collected by and hosted on G2.com.

ML
Maria L.
"Brings Clarity to Diverse Teams, Needs Better Dependency Alerts"
4/5
What do you like best about ProductPlan?

I appreciate ProductPlan for its ability to create alignment and ensure that roadmaps look similar across various teams, even when these teams operate using different tools and methodologies like Azure or Jira. This capability significantly enhances transparency and understanding, allowing any new stakeholder to comprehend what different teams are working on, despite varied work processes. The ease of the initial setup with helpful training sessions contributes to a seamless adoption experience, especially when someone in the team already has prior experience with ProductPlan. These features make ProductPlan a valuable tool for managing roadmaps effectively in a company environment. Review collected by and hosted on G2.com.

What do you dislike about ProductPlan?

I am frustrated that when dependencies are used in ProductPlan, they do not indicate if there is a problem. Everything else is color-coded in the tool, so it's puzzling why dependencies aren't. If an item on a roadmap has a dependency, it merely indicates 'I have a dependency' but does not show whether this poses an issue. For instance, if the dependent item ends too late, disrupting plans, there's no alert. I believe the dependencies could utilize color-coding, maybe red for issues and green when all is okay, for clearer communication. Review collected by and hosted on G2.com.

Thomas R.
TR
Thomas R.
"Efficient Planning Tool with Integration Hurdles"
3/5
What do you like best about ProductPlan?

I appreciate how ProductPlan allows us to visualize ideas at a high level without requiring extensive effort to produce detailed plans like in other tools such as Jira. Its ability to serve as a central source of information is incredibly valuable, especially when dealing with plans spread across multiple tools. I enjoy the minimal overhead involved in capturing what to include in a plan, which feels similar to a productive whiteboard session. This feature allows me to spend more time thinking of ideas rather than getting caught up in administrative tasks such as creating tickets in Jira. Review collected by and hosted on G2.com.

What do you dislike about ProductPlan?

I dislike the current setup of ProductPlan's Jira integration, as it requires each person to individually set it up to sync, making it inefficient. This setup has led to me becoming a bottleneck for others wanting to use ProductPlan, a role I do not wish to have. Ideally, the integration should function like a plugin that is configured once and made available for others to use seamlessly. Additionally, the initial setup was time-consuming, exacerbated by ongoing issues with bugs in ProductPlan's Jira integration, which further hindered the process. Review collected by and hosted on G2.com.

Karol R.
KR
Karol R.
"Intuitive Roadmapping with Potential for MS Office Integration"
4/5
What do you like best about ProductPlan?

I love ProductPlan's intuitive interface, which truly enhances my experience by making navigation straightforward and effortless. This ease of use simplifies the complex task of building product roadmaps and company strategies, ensuring that my focus remains on strategically important activities rather than getting caught up in software complexities. Additionally, I appreciate the effective communication with developers, which adds to the smooth workflow and extends the utility and satisfaction of using ProductPlan. Review collected by and hosted on G2.com.

What do you dislike about ProductPlan?

I have difficulty with the integration with Excel, which limits my ability to easily import and export data between ProductPlan and Microsoft Excel. While this is recognized as an area for improvement on my side, it still impacts the process negatively. Additionally, I find the need for more personnel in the Product Management office to fully utilize all features of ProductPlan, suggesting a somewhat steep learning curve. The initial setup was not straightforward due to this lack of resources. Review collected by and hosted on G2.com.

Ali S.
AS
Ali S.
Director, Product
"Simplifies Roadmap Management with Intuitive Features"
5/5
What do you like best about ProductPlan?

I love using ProductPlan for its ability to create and manage detailed roadmaps designed for delivery teams and stakeholders. The software offers an intuitive interface and robust configuration options that allow me to tailor the roadmap to fit specific needs effortlessly. What's particularly beneficial is the capability to create a comprehensive view comprising multiple roadmaps, providing stakeholders with an impactful overview of all current activities. The ease with which I can generate a visually appealing, presentation-ready view of my roadmap, without needing to create additional overlays, is remarkable. ProductPlan's smooth integration with Azure DevOps enriches its functionality by streamlining processes and enhancing productivity. Furthermore, the setup process was very smooth as I encountered no issues, contributing to an overall seamless experience which enhances my confidence in recommending ProductPlan highly to others. Review collected by and hosted on G2.com.

What do you dislike about ProductPlan?

I find it challenging that I cannot convert a bar into a container or vice versa without having to delete the existing one and start from scratch. During initial planning phases, I often create bars as placeholders, and as the scoping and discovery phases proceed, I frequently need to switch the bar into a container. This inability to seamlessly convert between the two means additional work for me, especially given how common this scenario is. Review collected by and hosted on G2.com.

Ioulia K.
IK
Ioulia K.
Senior Technical Product Manager
"Efficient Roadmapping with Room for Improvement"
4/5
What do you like best about ProductPlan?

I really appreciate the ease of moving parked items or ideas directly onto the timeline in ProductPlan; it makes the organization and management of features incredibly efficient. Additionally, the integration capabilities with CI/CD pipelines significantly enhance the visibility of tasks and dependencies across multiple software teams, which is crucial for streamlined workflow and project mapping. The initial setup of ProductPlan was straightforward, which facilitated a smooth transition to its usage without unnecessary delays. Overall, these features contribute to a more effective planning and execution process in managing product roadmaps. Review collected by and hosted on G2.com.

What do you dislike about ProductPlan?

The filtering capabilities of ProductPlan are limited and pose challenges when it comes to handling complex scenarios. Specifically, when multiple teams, product lines, or priorities need to be viewed together, the filters can become difficult to manage. This makes it harder to gain a comprehensive and cohesive view across the board. Review collected by and hosted on G2.com.

Mike P.
MP
Mike P.
"Great for Project Visualization but Needs Real-Time Editing"
3.5/5
What do you like best about ProductPlan?

I love how easy it is to drag and drop bars within ProductPlan, which simplifies the process of managing and editing our project timelines. The platform's user-friendly nature extends to its editing capabilities, making it effortless to handle multiple selections at once. This ease of use enhances the overall experience when planning and updating projects. Moreover, ProductPlan’s aesthetic appeal and readability stand out, as even our executive team finds it visually pleasing and easy to understand during presentations. Compared to the tool we previously used, Wrike, ProductPlan is significantly nicer, offering a more streamlined and pleasant user interface that supports our project management needs effectively. Having all our projects centralized in one place also facilitates comprehensive planning by project phase and allows us to keep our executive team informed through regular updates. Review collected by and hosted on G2.com.

What do you dislike about ProductPlan?

I dislike that ProductPlan does not allow multiple people to edit at the same time, like Google Docs. This limitation causes issues because when we meet twice a week with ProductPlan on the screen, only one person can edit at a time without encountering problems. It becomes glitchy if multiple people attempt to edit simultaneously, which is frustrating and hinders collaboration. Review collected by and hosted on G2.com.