Productiv has so far had a very very responsive approach to feedback, suggestions and feature requests.

I've greatly appreciated their transparent approach to not only onboarding us but also finding solutions to the challenges we've faced along the way. Review collected by and hosted on G2.com.

Like any new business sector, Productiv as a tool and business in the SaaS spend management space is still figuring out how best to serve their customers.

There are times where we (customers) figure that out with them and they simply didn't know we needed compelling feature X before being informed of it.

Everyone in the space is facing the same challenge and given the pace of production, I'm certain the tool will be incredibly more polished and mature every time I'm asked for my opinion on it. Review collected by and hosted on G2.com.

-Deep integration with fleet of SAAS apps

-Automation and Workflows to reclaim licenses

-Ability to customize usage criteria

-CSM support in digesting contracts Review collected by and hosted on G2.com.

-Not able to configure email sends on the platform

-Could use more granular filter controls in viewing applications Review collected by and hosted on G2.com.

The tool comprehensive display of data in a friendly interface, easy to consume information for all related functions, IT, Finance, Procurement, Business. Productiv offers "features" per app, which provides data intelligence that goes beyond the simple count of users, for those connected apps it provides insights on the product levels, tools and features used per app.

Productiv also allows to cross your data with your team or function, so you know the level of engagement per department, it drives smarter conversations with your business stakeholders.

We were able to use the "expense" portion to ensure compliance of our policies. Review collected by and hosted on G2.com.

It can be challenging to convince all your IT and Infosec stakeholders to green light all your connectivity at the beginning. Make sure you have IT support to facilitate all connectors (ERP, HRIS, contracts, etc). You do need to remember to upload new SaaS order forms as you execute them. Review collected by and hosted on G2.com.

We've been using Productiv for a couple months now and it has been really helpful for bringing all of our contract data into one place as a source of truth. The team is very responsive to feature requests, bugs reports, and support. For apps that have engagement connectors, there is a ton of data provided to right-size licensing or for negotiations on renewals. Review collected by and hosted on G2.com.

Nothing to dislike, but we're excited to see more connectors for apps that we use to track engagement and fine-tuning their existing ones. Review collected by and hosted on G2.com.

With a relatively low level of effort Productiv can almost instantly give you insight into your current SaaS spend. Review collected by and hosted on G2.com.

If you’re a particularly security company conscious company you’ll find that some of the application connectors mine a lot of data this isn’t really “used” by Productiv to gain insights. Review collected by and hosted on G2.com.

The GUI is easy to use, and the support is top notch. I enjoy being able to speak with my CSM to discuss roadmap items to continually add value to the service. Review collected by and hosted on G2.com.

There are some limitations for certain applications, usually due to the API but make some tools harder to track via Productiv. The ability to track spending is great but we do not have a resource on our side that has the capacity to upload all licensing changes so I do not leverage this portion much yet. I do believe changes are coming via the roadmap. Review collected by and hosted on G2.com.

The interface and level of detail you can see on software usage. Review collected by and hosted on G2.com.

Not enough direct connectors on standard applications. Review collected by and hosted on G2.com.

Netsuite integration

Detailed usage metrics for the connected applications - very helpful in determining the # seats needed for renewal negotiations

Renewal warning reminders

Single platform for contract storage Review collected by and hosted on G2.com.

Potential for human error with contract details (renewal terms, etc.)

Unable to share app portfolio company-wide

Unable to click on a team member's name and see the applications they own, use, etc. Review collected by and hosted on G2.com.

Intuitive features, great customer service Review collected by and hosted on G2.com.

not many native plugins, inbuilt reporting Review collected by and hosted on G2.com.

The people we've worked with (Lauren, Avis, Aditya, Brock) have been wonderfully professional and attentive. Our questions get answered and responses are always timely.

Productiv is an easy-to-use tool, with a clean UI. Review collected by and hosted on G2.com.

I would love to see more "engagement connectors" based on the apps we use. It would be great if we could utilize Productiv down the road for On-Prem software management as well! Review collected by and hosted on G2.com.