Connects with Intercom well and helps to collate multiple customer insights from various sources. Review collected by and hosted on G2.com.

I'm not sure of it's real value, it's always looking backwards. Maybe it adds value for simpler tools but for us, it's a tough sell.

It doesn't really tell us what to do next, which is OK, we have PM's for that, but then... what is it really doing for us? Review collected by and hosted on G2.com.

Intuitive interface. Easy to use. Easy to set up. Review collected by and hosted on G2.com.

I do not like that I have not had a chance to explore all the Productboard features. I believe there is a lot more value. Review collected by and hosted on G2.com.

It has a lot of tools to gather the best insights towards finding what is most valuable to build next. Also the roadmap tool is very nice to use and to share within the company. In combination with the portal feature you have a complete workflow. Review collected by and hosted on G2.com.

You have to keep discipline within the contributors and within the product owner team to make sure all features are categorized nicely and the notes are correctly linked to the features. You have to train the customer facing teams to keep everything nice and tidy otherwise you will miss the value. Review collected by and hosted on G2.com.

The fact that we can integrate it with other platforms like slack and jira Review collected by and hosted on G2.com.

The feature and sub feature creation and visibility should be more functional Review collected by and hosted on G2.com.

It's a very snappy product, and easy to construct a variety of views to help your teams prioritise what features to build. It aims to make product managers better at their job by developing features that are insight driven. Review collected by and hosted on G2.com.

It is somewhat a premium tool and it can be fairly opinionated software to use. You have to work the way they expect you to otherwise it will not bring much value. Review collected by and hosted on G2.com.

productboard is deceptively simple. The UI is so clean and easy to use, yet so much powerful functionality is built into its features. I love the immediate updates that all team members see, and the huge flexibility we have in organizing features/components, roadmaps, insights, etc. Review collected by and hosted on G2.com.

The drop zones in the drag and drop can be a bit confusing at first. I also wish it provided greater insight to the companies/users who have submitted feedback, particularly external sources, so that we could more easily contact them for follow-up research. Review collected by and hosted on G2.com.

Through shiny and bubbly interfaces that make the daily grind a little brighter, Productboard provides a sense of organization of the big ideas, a way to visualize ideas as plans on a timeline that colleagues outside of Product and Engineering can understand, and even a way to present those ideas to a wider user base so customers and prospects can see your roadmap and provide feedback on it. All of this can help you prioritize your product plans accordingly and maybe even improve your sales conversations. Review collected by and hosted on G2.com.

For all the numbers and widgets that can be added with the intent to help quantify the value of any given feature you're tracking, there are few if any tools to turn that input into something meaningful. Excel and Google sheets can do this with formulas. Productboard has a rudimentary version of this in its default Value/Effort prioritization score math, but that's not extensible to other data points. This feature request is tracked on Productboard's own Productboard and asked for by a lot of users. I want to get granular and I want to get quantitative now. As it is currently, it's superficial compartmentalization in slick UI without the ability to make it truly organized or actionable.

The Jira integration is nice but inconsistent. Description fields in Productboard don't have the same formatting options as Jira, so description content and things like user names can get mangled when the services sync.

And there is an ad to upgrade inconveniently placed inside the details fields for every single feature, subfeature, and whatnot. Review collected by and hosted on G2.com.

Processing feedback is super easy and building rodmaps also. And from an organizational perspective, it is far more inviting than Google Sheets, JIRAS or anything else I've seen companies use to expose feedback to internal people. Review collected by and hosted on G2.com.

Lack of support to build integrations (pull data from the platform to internal systems and send it to CRM or CSM platform or even segment or Snowflake, Google Docs or Notion integrations as we process a lot of data in those), a manual refresh of Salesforce syncs, lack of visibility into collected insights (taxonomy database to understand what kinds of insights we've collected throughout time) Review collected by and hosted on G2.com.

Allows all product feedback in one place

Aligns with metrics to show value

Multiple roadmap views save tons of time when communicating across stakeholders Review collected by and hosted on G2.com.

I love the matrix view but it is limited. Review collected by and hosted on G2.com.

Productboard has a really intuitive UI and makes it easy to have product strategy discussions Review collected by and hosted on G2.com.

Productboard isn't commonly used in my org so a lot of people find it hard to collaborate on Review collected by and hosted on G2.com.