--- title: Productboard Reviews meta_title: 'Productboard Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 254 reviews by the users' company size, role or industry to find out how Productboard works for a business like yours. aggregate_rating: rating_value: 4.3 review_count: 254 scale: '5' date_modified: '2026-08-07' parent_category: name: Development url: https://www.g2.com/categories/development --- # Productboard Reviews **Vendor:** productboard **Category:** [Product Management Software](https://www.g2.com/categories/product-management-software) **Average Rating:** 4.3/5.0 **Total Reviews:** 254 ## About Productboard Productboard is the agentic product system for modern product teams. It features Productboard Spark, a built-in agent that knows your product and customers from day one. As your product agent, Spark allows you to interact with your product data and documents conversationally. It's also specifically designed to power core product workflows, like surfacing customer needs and new opportunities, turning ideas into delivery-ready specs, and measuring the impact of what you ship. Over 6,000 companies, including Zoom, Autodesk, and Salesforce, use Productboard to gain clarity on the right products and features to build next. With offices in Prague and San Francisco, Productboard is backed by Sequoia Capital, Kleiner Perkins, Index Ventures, Bessemer Venture Partners, Dragoneer Investment Group, Tiger Global Management, and Credo Ventures. www.productboard.com ## Productboard Pros & Cons **What users like:** - Users value the **collaboration features** of Productboard, enhancing team alignment and integrating seamlessly with existing workflows. (2 reviews) - Users appreciate the **fast customer support** of Productboard, enhancing their experience with quick issue resolution. (2 reviews) - Users find Productboard's **ease of use** enhances team collaboration and streamlines product prioritization effortlessly. (2 reviews) - Users value the **easy integrations** of Productboard, enhancing workflow and allowing seamless communication across tools. (2 reviews) - Users value Productboard's **customer feedback aggregation** , enhancing product management and facilitating effective prioritization. (2 reviews) - Users value the **effective feedback management** in Productboard, streamlining feature prioritization and enhancing product development. (2 reviews) - Users value the **seamless integrations** of Productboard with tools like Jira and Slack for enhanced workflow collaboration. (2 reviews) - Organization (2 reviews) - Users value the **effective planning and feedback organization** of Productboard, enhancing product management and team collaboration. (2 reviews) - Automation (1 reviews) **What users dislike:** - Users find the **lack of features** challenging, especially with limited search options and integration difficulties. (2 reviews) - Users find the **learning curve challenging** , requiring time to navigate Productboard's complex features effectively. (2 reviews) - Users find **learning difficulties** in Productboard due to its complexity and awkward navigation for beginners. (2 reviews) - Users find **limited customization options** frustrating, as they hinder efficient use and integration with various tools. (2 reviews) - Users find the **missing features** in Productboard challenging, complicating the user experience and limiting integration options. (2 reviews) - Poor Reporting (2 reviews) - Users find **Productboard's complexity** challenging, requiring significant time to master its crowded interface and customization options. (1 reviews) - Dashboard Issues (1 reviews) - Data Inaccuracy (1 reviews) - Users note that Productboard tends to have a **difficult learning curve** , requiring significant time to master its complexities. (1 reviews) ## Productboard Reviews ### 1. Just gather feedback without losing time **Rating:** 5.0/5.0 stars **Reviewed by:** Michał Z. | CEO, Small-Business (50 or fewer emp.) **Reviewed Date:** June 06, 2021 **What do you like best about Productboard?** Productboard integrates with Intercom, which we use to support our customers. Every conversation is automaticaly transfered to Productboard. I love that feature because we can work on feedback without manual copying it. We can 100% focus on feedback and features. **What do you dislike about Productboard?** Productboard has one weak feature, search. It's only search in feature titles and not searching for content. **What problems is Productboard solving and how is that benefiting you?** We have feedback from all our customers in one place. That gives us ability to review and plan what to do next. We also use information about who provide feedback to inform him/her after feature deployment. It makes our customers really happy! ### 2. 360-degree solution for Product Managers that want to bring their companies to the next level **Rating:** 4.5/5.0 stars **Reviewed by:** Sara B. | Product Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** May 25, 2021 **What do you like best about Productboard?** Ranking features against goals/insights. **What do you dislike about Productboard?** Updating Portal cards requires too many clicks **What problems is Productboard solving and how is that benefiting you?** Productboard gives the Product Management process the right data-driven approach that it deserves. Thanks to its extreme user-friendliness, it is easy to get buy-in from all kinds of users. Different views and pages give the right level of detail to different stakeholders. With productboard it is finally possible to move from a roadmap with 'a list of features' to a roadmap with a true purpose. The Support and Customer Success teams are also very user-oriented and show to be fully in line with the tool that the company develops. ### 3. A great partner for product managers **Rating:** 4.0/5.0 stars **Reviewed by:** Ariel C. | Product Manger, Mid-Market (51-1000 emp.) **Reviewed Date:** May 07, 2021 **What do you like best about Productboard?** It's a great tool with a super nice look and feels that will help you to gather insights easily and connect those to features and build your company roadmap in just a few clicks. **What do you dislike about Productboard?** The tool is great. I would like to have more flexibility on how to create the prioritization score. Something to handle like excel equation to get the score, so we can work around different scoring frameworks and not just value vs effort **What problems is Productboard solving and how is that benefiting you?** First, gather all the customer and market insights in just one place. And then connecting insights with future developments. And giving visibility of all of these thanks to the roadmap feature ### 4. Keeping track of wants has never been easier **Rating:** 4.5/5.0 stars **Reviewed by:** Margaret G. | P, Small-Business (50 or fewer emp.) **Reviewed Date:** May 25, 2021 **What do you like best about Productboard?** It's easy to organize and then review product insights from customers, so I can find them when I need them. **What do you dislike about Productboard?** I am managing multiple products on the same board, and it isn't always easy to keep all product insights organized simultaneously. **Recommendations to others considering Productboard:** Try it out, we have found great success with it, and I think you will too. **What problems is Productboard solving and how is that benefiting you?** We are solving the problem of gathering customer requests through our support team and from internal stakeholders. The benefits we see from it are easy to read and manage a list of priorities without digging for what's most important. ### 5. Powerful and highly usable product strategy, planning and prioritization tool **Rating:** 4.5/5.0 stars **Reviewed by:** Dennis S. | Senior Product Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** May 31, 2021 **What do you like best about Productboard?** I like the broad set of features from gathering insights to prioritization and planning all in one suite. We don't have to switch between multiple tools anymore. Cherry on the cake is the lovely design, the product actually feels "designed" compared to other tools we tried. **What do you dislike about Productboard?** I can't really say that I dislike something. Maybe the Jira integration isn't as full-blown as the competitor ones, but I believe they'll catch up. **What problems is Productboard solving and how is that benefiting you?** Consolidating customer feedback for the problem discovery phase, prioritization, and planning of features, and communicating to stakeholders via Productboard ### 6. Great features and support, could use more flexibility for customization. **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in E-Learning | Mid-Market (51-1000 emp.) **Reviewed Date:** May 25, 2021 **What do you like best about Productboard?** I like the workflow of receiving comments, promoting them to features, and then on to development. I have also appreciated the fast response from support, as well as the expansive knowledgebase as we went through the process of onboarding. **What do you dislike about Productboard?** We are a bit confused/dissatisfied with how to notify people when we launch a feature. It would be nice if the followers that are on the feature from the beginning could be notified more easily. **What problems is Productboard solving and how is that benefiting you?** Productboard gives us a useful barrier between Development and Sales, and allows us to gather customer feedback more directly. This has helped us avoid quickly switching gears to address "hot button" feature requests that may or may not actually be very valuable long-term. It has also helped improve communication with Sales and our customers. ### 7. Godsend for organized product managers **Rating:** 5.0/5.0 stars **Reviewed by:** palash s. | Co-Founder and CEO, Small-Business (50 or fewer emp.) **Reviewed Date:** May 24, 2021 **What do you like best about Productboard?** The ability to see my features in multiple views is killer- it was chaotic to do it on excel earlier **What do you dislike about Productboard?** The scale plan is super expensive and contributors can't do much, so hard to make it useful for non-PMs **Recommendations to others considering Productboard:** Awesome tool if you are an organized product manager. Great to give visibility to different teams- and no, JIRA can't replace it. **What problems is Productboard solving and how is that benefiting you?** Organize my work as a PM Consolidate customer feedback and insights in one place Have a great way to display the roadmap and collect customer feedback on that ### 8. Great for analysis, decision making and showing feature release plans for delivery teams **Rating:** 1.5/5.0 stars **Reviewed by:** Jase C. | Senior Product Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** May 25, 2021 **What do you like best about Productboard?** I'm smitten with the field design in ProductBoard. Their admin interface design is head and shoulders above every other product planning platform out there. **What do you dislike about Productboard?** If you want something that helps stakeholders understand how objectives and bets fit together, this is not the best tool for visualizing that. **What problems is Productboard solving and how is that benefiting you?** We were looking for a tool that lets stakeholders understand and integrate with our efforts across the whole product portfolio. PB seems to be more for analysis for product teams to choose what feature to go with. ### 9. A centralised place for your customer feedback **Rating:** 3.5/5.0 stars **Reviewed by:** Milly S. | Director of product, Small-Business (50 or fewer emp.) **Reviewed Date:** May 25, 2021 **What do you like best about Productboard?** The ability to pipe feedback from multiple sources, categorise and add details allows us to then use that as a starting point for product design and research. **What do you dislike about Productboard?** We want to be able to export all the notes along with the email of the person who said the thing (and their name, company etc) but until recently it's been impossible. Now it's possible but buggy. **What problems is Productboard solving and how is that benefiting you?** Centralising requests from customers. Prioritising based on popularity. Finding people interested in features and returning to them for research. ### 10. A great tool for Product Teams **Rating:** 4.5/5.0 stars **Reviewed by:** Jordan L. | Product Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** May 26, 2021 **What do you like best about Productboard?** It's flexible and allows many different views, useful for other purposes (talk with your tech team, have a great idea of our roadmap, etc.). It could benefit from more templates to help small in-building product teams! **What do you dislike about Productboard?** As it's very flexible, it's sometimes difficult to navigate between all options **What problems is Productboard solving and how is that benefiting you?** It allows our team to: - collect internal feedback thanks to its Slack Integration! - organize and RICE our features - we have also automatized our internal communication on features progress - overview thanks to the Roadmap view Mappings our product strategy + insights that came from different channels, we have a powerful tool to consistently deliver the right feature/improvements at the right time! It helps us to be more data-driven! ### 11. This is one of the best tools to keep track of your product **Rating:** 5.0/5.0 stars **Reviewed by:** Jason M. | Developer and Product Owner, Small-Business (50 or fewer emp.) **Reviewed Date:** May 24, 2021 **What do you like best about Productboard?** The roadmap feature is what is like the most because I can keep fine track of the progression of projects **What do you dislike about Productboard?** As product owner, the features' tree is sometimes hard to set as I like, I can't order features as I like sometimes. **Recommendations to others considering Productboard:** Product is really perfect for keeping track of your roadmap while using users insights to make the most valuable product. **What problems is Productboard solving and how is that benefiting you?** Keep track of insight and better build the best roadmap for the users, while checking for velocity regarding other projects. ### 12. Great software to raise and track new product features **Rating:** 4.5/5.0 stars **Reviewed by:** Jahnavi Prasad S. | Solutions Engineer Intern, Mid-Market (51-1000 emp.) **Reviewed Date:** August 05, 2021 **What do you like best about Productboard?** Easy to create new notes Well crafted UI **What do you dislike about Productboard?** Notes are auto-created as soon as I start typing and are available to all users instantly before I could finish creating the note. **What problems is Productboard solving and how is that benefiting you?** Raising tickets for new features customers ask for our SAAS software. ### 13. Great overall. Lots of customizations which can also lead to decision paralysis **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Computer Software | Mid-Market (51-1000 emp.) **Reviewed Date:** May 24, 2021 **What do you like best about Productboard?** The ability to process insights without polluting the backlog. Feature creation is more intentional and we love the ability to funnel insights from other places into Productboard. **What do you dislike about Productboard?** I think the fact that you can do sooo much with it can lead to not knowing if the way you re doing things is right. We also ultimately end up with a separate doc to communicate our top 10 priorities because Productboard is very detailed (sometimes down to subfeatures) that it's hard to provide a good executive summary of what we're doing for the quarter, etc. **What problems is Productboard solving and how is that benefiting you?** Product insights management has been a great problem that productboard has solved for us. Feature prioritization and roadmap sharing as well ### 14. Wouldn’t want to do my job without ProductBoard **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Computer Software | Mid-Market (51-1000 emp.) **Reviewed Date:** October 20, 2021 **What do you like best about Productboard?** I love the quick way to look at customer feedback and tie it to a problem space or specific feature so I can constantly keep a pulse on customer feedback. **What do you dislike about Productboard?** I wish it wasn't so expensive. It can be pricey if you are in the higher packages. **What problems is Productboard solving and how is that benefiting you?** - Ability to have visibility to leadership on what teams are working on and what objectives those features are tied to as well as the impact to customers, value, effort and priority. ### 15. Intuitive and fun to use **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Mid-Market (51-1000 emp.) **Reviewed Date:** May 25, 2021 **What do you like best about Productboard?** The ability to input insights all in one place regardless of if it's coming from Sales, Customer Success, or Product. It's got great visualization features and it's a thoughtful design for product teams. If you have a product team that is just starting out and getting organized, Productboard has a lot of best practices that help standardize product ops. **What do you dislike about Productboard?** The processing of insights can be finicky at times, and it gets frustrating. When you are highlighting a sentence and attaching it to a feature, sometimes it doesn't do what you want it do. **Recommendations to others considering Productboard:** Prioritize what your goals are and identify which features you want to start with and which features can be built to be leveraged on top **What problems is Productboard solving and how is that benefiting you?** Organizing of product insights Communicating priority across different teams and internal stakeholders Scoring/ranking feature ideas Using it as a central location where all the product teams can stay up to date with each other ### 16. ProductBoard Review **Rating:** 4.5/5.0 stars **Reviewed by:** Elyes C. | Application Security Engineer, Mid-Market (51-1000 emp.) **Reviewed Date:** June 24, 2021 **What do you like best about Productboard?** A great tool to set up your roadmap and share it with different stakeholders. The possibility to set up SSO is a huge plus. Managing roles in the applications is just right away with an instant synchronization. Kuddos to support team. **What do you dislike about Productboard?** Sometimes it is hard to know who gave you a feedback **What problems is Productboard solving and how is that benefiting you?** Managing project and setting up a yearly roadmap. ### 17. Great roadmapping tool **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Internet | Mid-Market (51-1000 emp.) **Reviewed Date:** August 19, 2021 **What do you like best about Productboard?** Easy to use interface for roadmapping and collaborating with your team. The views for each product card allows you to manage your backlog and plan for future quarters. **What do you dislike about Productboard?** Under the portal view, some way to better organize and sort cards that are relevant to your team versus the entire product org. **What problems is Productboard solving and how is that benefiting you?** Helps with quarterly roadmap planning, able to share the roadmap with anyone on the team and prompt conversations. ### 18. Ok but lots of room for improvement **Rating:** 1.5/5.0 stars **Reviewed by:** Jared S. | Head of Product, Small-Business (50 or fewer emp.) **Reviewed Date:** May 26, 2021 **What do you like best about Productboard?** I like the product portal, gathering user feedback is great. **What do you dislike about Productboard?** Feedback loops are terrible in this product. Asking follow up questions to a group of respondents is not possible in the app. **Recommendations to others considering Productboard:** If you are looking for a product that will allow you complete customer feedback loops look elsewhere. If you want something to gather one off opinions and great JIRA integration, this is for you. **What problems is Productboard solving and how is that benefiting you?** Road mapping and customer voting on features. ### 19. Great for documentation, but needs work **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Marketing and Advertising | Small-Business (50 or fewer emp.) **Reviewed Date:** May 27, 2021 **What do you like best about Productboard?** I like that you have your own personal "inboxes" where you notes exist until you place them into an appropriate bucket or category. I also like the tagging abilities. **What do you dislike about Productboard?** The actually note taking abilities is limited. Not much formatting or categorizing.I'm also confused by this "processed"/"no processed" workflow. I would like it if I could share specific note categories with other teams. For example, my team has a category of notes called "user research" and we'd love to give access to our CX team for only those notes. But right now, if you give access to someone, they can see everything. **What problems is Productboard solving and how is that benefiting you?** User research note taking, product and feature requests. ### 20. Helpful product for capturing lots of data **Rating:** 4.5/5.0 stars **Reviewed by:** Nico D. | GTM Lead, Mid-Market (51-1000 emp.) **Reviewed Date:** May 25, 2021 **What do you like best about Productboard?** Pulling key data out of longform feedback. Makes it easy to rank features within a matrix of benefits and priorities of the business. **What do you dislike about Productboard?** It can be challenging to organize features at times, but once you find a good structure it becomes easier to fit feedback into the right plac.e **Recommendations to others considering Productboard:** I'd stay away from any JIRA sync until you have a strong base organization and research in the tool. It's great for ranking, but things can get messy when syncing to JIRA (mainly due to normal jira mayhem) **What problems is Productboard solving and how is that benefiting you?** Synthesizing long-form feedback into short bites of rankable features. Has been a lot easier to communicate product priotitizes with the matrix tool ### 21. Productboard makes every product managers life easier **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Computer Software | Mid-Market (51-1000 emp.) **Reviewed Date:** May 25, 2021 **What do you like best about Productboard?** The organization of user feedback through ProductBoard makes it easier to ensure all feedback is sent to the right people. **What do you dislike about Productboard?** No private notes. I would love to keep all my notes in ProductBoard, but there are some notes I'm not ready to share. **What problems is Productboard solving and how is that benefiting you?** The organization of our user feedback is simple and easy to use with ProductBoard. Once I input my notes, I can tag the correct people who would find the helpful feedback. This is very important because sometimes when doing a user interview for a specific feature leads to the user talking about other areas of the product that might not be in my domain. ### 22. Productboard- easy sorting, viewing and searching **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Computer Software | Small-Business (50 or fewer emp.) **Reviewed Date:** May 25, 2021 **What do you like best about Productboard?** I love all the different views I can create, and how I can weigh different drivers to affect an issue's importance. **What do you dislike about Productboard?** I would love an option to sort by date, such as "issues added in the last week"- that would make grooming my list much easier. **What problems is Productboard solving and how is that benefiting you?** Productboard has helped my team work by the numbers, and has really allowed me to select upcoming stories based on true impact and not customer feedback. ### 23. User friendly and organized **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Broadcast Media | Mid-Market (51-1000 emp.) **Reviewed Date:** May 25, 2021 **What do you like best about Productboard?** Productboard is very convenient for collecting all of your user feedback / internal staffing feedback into one place and then ranking those insights based on different criteria. My company tries to tackle repeat issues that have a high user impact score. **What do you dislike about Productboard?** With a ton of user insights pouring in every day, it can be challenging to make sure that everything is processed on time and is objectively rated on the same scale every time. **What problems is Productboard solving and how is that benefiting you?** Productboard helps us collect feedback from our users all in one place. We can categorize and organize insights so that the most impactful and high-demand features get worked on first. ### 24. Best tool for product management out there! **Rating:** 5.0/5.0 stars **Reviewed by:** Kate P. | CEO & Founder, Small-Business (50 or fewer emp.) **Reviewed Date:** May 27, 2021 **What do you like best about Productboard?** It's one source of truth for our product planning & customer research & feedback. Everyone on the team knows what we're working on and what's coming next. It gives everyone all information and context they need. We love Productboard! ❤️ **What do you dislike about Productboard?** There's nothing we don't like. We would love a desktop app at some point. **What problems is Productboard solving and how is that benefiting you?** Getting our team aligned on product vision and roadmap ### 25. Awsome Product tool **Rating:** 4.5/5.0 stars **Reviewed by:** rémi a. | Product manager, Small-Business (50 or fewer emp.) **Reviewed Date:** May 27, 2021 **What do you like best about Productboard?** Simplicity, one time writen, multiple views. It is effortless to make the critical information emphased. The comments system is also quite efficient. **What do you dislike about Productboard?** Pricing. A bit expensive for writing rights. No connection with vivify scrum. **Recommendations to others considering Productboard:** If you are looking for a simple Product management tool, go for it. **What problems is Productboard solving and how is that benefiting you?** Easy to communicate clear information. Easy to share information even for external people or organization. ### 26. Perfect for how we use it! **Rating:** 4.0/5.0 stars **Reviewed by:** Jonathan S. | Product Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** May 25, 2021 **What do you like best about Productboard?** It is a beautiful design and help direct high level conversations with our teams **What do you dislike about Productboard?** It is a little pricing compared to some other tools out there but there are options to only have viewers and creators **What problems is Productboard solving and how is that benefiting you?** We utilize it specifically for weekly roadmap meetings to help us determine high level project timelines and how to keep them moving forward! ### 27. Helpful for stakeholder management **Rating:** 4.5/5.0 stars **Reviewed by:** Maciej K. | Senior Tax Consultant, Mid-Market (51-1000 emp.) **Reviewed Date:** May 27, 2021 **What do you like best about Productboard?** The dashboards, the holistic approach and ease of use. **What do you dislike about Productboard?** Low ability of "free" users - people with grade lower than "creator" have very limited possibilities of interacting with the dashboards and tasks at hand, which forces users to employ outside task management tools. **What problems is Productboard solving and how is that benefiting you?** Prioritization of work and visibility of progress to upstream. By far. ### 28. Very easy to use **Rating:** 4.5/5.0 stars **Reviewed by:** Mariana C. | Product manager, Enterprise (> 1000 emp.) **Reviewed Date:** May 25, 2021 **What do you like best about Productboard?** The views and how simple it is to share information and to visualize roadmaps **What do you dislike about Productboard?** I would like a bit better user experience, maybe some templates. **What problems is Productboard solving and how is that benefiting you?** I am solving visibility issues. It was very hard for me to have everyone on the same page and with productboard we have all the information in one place. ### 29. Helps me collect and structure feedback, prioritize features, and communicate strategy to my team **Rating:** 5.0/5.0 stars **Reviewed by:** Abby W. | Senior Product Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** November 02, 2017 **What do you like best about Productboard?** - Ability to aggregate and categorize large amounts of feedback, then directly tie pieces of feedback to features is incredibly helpful. - Strategic drivers, customer segments, and company initiatives help prioritize - Permissions levels where I can share my roadmap with stakeholders but not let them see anything else is really helpful. They can see the roadmap and the reasons and direct customer quotes behind each feature which really helps transparency. - Best practices guides and quick customer support chat are awesome. **What do you dislike about Productboard?** - The ways that features are grouped and classified can be a little tricky at times. I'm still trying to get the hang of the best way to do it. Even with the best practices guide, it's a hard nut to crack. - Integration with Jira isn't as robust (2-way) or easy to use as I'd like, but I'm not sure how I'd improve it. **Recommendations to others considering Productboard:** Use the best practices guides and ask for help if needed using the chat feature. It's very helpful! **What problems is Productboard solving and how is that benefiting you?** - collecting feedback and helping raise awareness among the whole company about what our customers are saying - transparency and justification of roadmap - help prioritizing and identifying actual customer trends versus squeaky wheels ### 30. Great tool to gathering customer's feedback **Rating:** 4.0/5.0 stars **Reviewed by:** Paweł S. | Head of Product, Mid-Market (51-1000 emp.) **Reviewed Date:** May 25, 2021 **What do you like best about Productboard?** Productboard is a straightforward tool for gathering, analyzing, managing customer feedback. **What do you dislike about Productboard?** I don't use the Roadmap feature at all. I think it is not a tailored function for creating and managing good product roadmaps. **What problems is Productboard solving and how is that benefiting you?** ProductBoard gives me one place where I can keep all of our customers' feedback from different sources. ### 31. Good but a steep learning curve **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Higher Education | Small-Business (50 or fewer emp.) **Reviewed Date:** August 10, 2021 **What do you like best about Productboard?** When done right, it's the best visualization of a product roadmap. **What do you dislike about Productboard?** It is hard to make a gant chart syle chart that can switch between a quarterly goals chart **What problems is Productboard solving and how is that benefiting you?** Expressing our product roadmap. Everyone on our team can see what we are building and what we are going to build. ### 32. Best tool to streamline Product efforts **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Computer Software | Small-Business (50 or fewer emp.) **Reviewed Date:** May 25, 2021 **What do you like best about Productboard?** The impressive thing about Productboard is how well it can adapt to most Product processes while still being simple to use. **What do you dislike about Productboard?** I'd love to have a deeper integration between the tools we use and Productboard, but their public API is pretty much useless. They are working on a beta API, but it seems like it'll take a while until it solves the problems I want to solve. **What problems is Productboard solving and how is that benefiting you?** User feedback collection, backlog prioritization, specs, discovery collaboration, sprint planning, and post-release stuff (release notes, success measurement). ### 33. The best app for product managers **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Internet | Mid-Market (51-1000 emp.) **Reviewed Date:** June 05, 2021 **What do you like best about Productboard?** I collect insights from customer and stakeholder conversations in one place. I can also see what discovery and delivery is happening across my product teams in one place. **What do you dislike about Productboard?** Wish there was a mobile app to check in on progress on the go **Recommendations to others considering Productboard:** Their support team is amazing. If you're considering it, just reach out and they'll walk you through the app. **What problems is Productboard solving and how is that benefiting you?** Productboard keeps everything related to product management in one place – customers, insights, features / JTBD, and our roadmap. ### 34. A flexible tool for product management **Rating:** 4.5/5.0 stars **Reviewed by:** Mónica Alexandra S. | product manager, Mid-Market (51-1000 emp.) **Reviewed Date:** May 25, 2021 **What do you like best about Productboard?** Is easy to gather all the features and feedback of our users **What do you dislike about Productboard?** The roadmap product can be improve fit a better experience **Recommendations to others considering Productboard:** Set up your sources of feedback early on **What problems is Productboard solving and how is that benefiting you?** With productboard we organized our roadmap and centralized the feedback of our users in one place ### 35. I didn't think I needed a SaaS solution for product management… **Rating:** 4.0/5.0 stars **Reviewed by:** Joshua S. | VP of Product, Mid-Market (51-1000 emp.) **Reviewed Date:** May 25, 2021 **What do you like best about Productboard?** The roadmapping feature is great. Prior to this, I was constantly updating Google slides and consolidating my teams roadmap. Now we all collaborate in one place and the process is simple and straightforward. I also love how you can connect customer conversations directly to features cross reference. **What do you dislike about Productboard?** Please add the ability to drag roadmap features between releases. Also allow Google authentication in the lower price point offerings. **What problems is Productboard solving and how is that benefiting you?** Voice of the customer input, roadmapping, prioritization. A central solution for all of the above. ### 36. It has been of great help to me when I want to organize all our products in a simpler way **Rating:** 4.0/5.0 stars **Reviewed by:** Mike R. | Information Technology Specialist, Mid-Market (51-1000 emp.) **Reviewed Date:** January 06, 2021 **What do you like best about Productboard?** Its ease in terms of use is something that is quite easy to learn, not to mention that the design of its interface is quite intuitive which allows any user to use this application without any problem or inconvenience, In fact, it has allowed me to carry out in a much more orderly and systematized way, which allows me to reduce in a fairly efficient and practical way the execution times of our tasks quite quickly and practically, their customer service team is quite fast When responding to any questions or concerns that may arise while we use this application, the ease with which we can add any product is quite impressive, in fact this allows us to perform all our tasks without much inconvenience. **What do you dislike about Productboard?** To be honest I have no complaints about the use of this application, I find it quite practical when it comes to wanting to simplify and automate a wide variety of tasks and activities within our organization in a very practical and fast way. **What problems is Productboard solving and how is that benefiting you?** It has been being a great help to me when I want to organize in a simpler, simpler and faster way all our products in such a way that we can automate and optimize the whole process of our work in a much more practical way. , safe and efficient. ### 37. Productboard - great product management tool **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Computer Software | Mid-Market (51-1000 emp.) **Reviewed Date:** May 25, 2021 **What do you like best about Productboard?** The multiple views to organise your product backlog, the way to record and keep all your customer inputs and feedback in one place. The cool little comments while pages load. **What do you dislike about Productboard?** The cost. The underwhelming Jira integration - expected more automation. **Recommendations to others considering Productboard:** Carefully consider how you want to set things up...we had to re-work ours after some use. **What problems is Productboard solving and how is that benefiting you?** Have one place to keep all our products, the customer feedback for each and a way to manage the roadmap for each product. ### 38. It's not that intuitive in relation to how you can use it as an internal interaction tool. **Rating:** 3.5/5.0 stars **Reviewed by:** Thariq J. | Assistant Product Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** May 24, 2021 **What do you like best about Productboard?** The ability to concentrate feature requests into a single place **What do you dislike about Productboard?** Roadmaps could be more intuitive and the portal could be easier to handle. **Recommendations to others considering Productboard:** It's a good product to gather all of the suggested features on the same place. **What problems is Productboard solving and how is that benefiting you?** Collecting features requests ### 39. Changed how we work **Rating:** 5.0/5.0 stars **Reviewed by:** Rok P. | UX Lead, Small-Business (50 or fewer emp.) **Reviewed Date:** June 02, 2021 **What do you like best about Productboard?** I like the scaffolding it provides for our processes. **What do you dislike about Productboard?** Some bits of it that make life harder than it should be. **What problems is Productboard solving and how is that benefiting you?** Communicating the product roadmap to the rest of the business. Organizing all insights around the product. ### 40. Helpful to collect, summarize, view, and use **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Mid-Market (51-1000 emp.) **Reviewed Date:** May 25, 2021 **What do you like best about Productboard?** I can tag different pieces of feedback from the same call to different features **What do you dislike about Productboard?** The prioritization chart (bubble chart) hasn't been the most helpful yet, but I suspect it will be once I get to a higher critical mass of features. Jury is still out! **What problems is Productboard solving and how is that benefiting you?** Collecting all insights from calls with users, feedback from our internal customer-facing teams, or from emails to our support channel. Then, using those insights to be able to properly prioritize our development cycles. ### 41. A new way to do product work and communicate with stakeholders **Rating:** 4.0/5.0 stars **Reviewed by:** Paulo S. | Product Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** May 25, 2021 **What do you like best about Productboard?** What I liked the most was all the ways I can setup custom views and show only what's most important about my product features and roadmap. **What do you dislike about Productboard?** Jira integration is fairly limited, which kinda sucks. **What problems is Productboard solving and how is that benefiting you?** Product work communication and stakeholders alignment. ### 42. Productboard Review **Rating:** 5.0/5.0 stars **Reviewed by:** Andrew L. | Director of Product Management, Small-Business (50 or fewer emp.) **Reviewed Date:** May 25, 2021 **What do you like best about Productboard?** Being able to organize all features and track how often it is requested. **What do you dislike about Productboard?** Save experience for each view is a little weird **What problems is Productboard solving and how is that benefiting you?** Tracking features and how often it is requested. Being able to distill requests into features. ### 43. A good platform to compile product feedback **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Computer Software | Small-Business (50 or fewer emp.) **Reviewed Date:** May 25, 2021 **What do you like best about Productboard?** I like the portal view as well as the insights view -- tagging feedback that comes back and linking it to features and tags is super easy. **What do you dislike about Productboard?** I wish there was reporting, i.e. the ability to see how feedback related to different features or parts of the product changes over time. **What problems is Productboard solving and how is that benefiting you?** Compiling user feedback and easily seeing where we're getting the most feedback has been something we've been able to achieve using productboard. ### 44. Great tool with full customer feedback loop, potential feature analytics, and roadmapping. **Rating:** 5.0/5.0 stars **Reviewed by:** Matthew G. | Associate Product Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** November 11, 2020 **What do you like best about Productboard?** I really love how comprehensive this tool is. This tool allows you to collect customer feedback into one convenient inbox, tag all the feedback to different ideas, create metrics for analyzing all the ideas, and then use their analytics tools to develop a data driven product roadmap. **What do you dislike about Productboard?** Because the product is so customizable, it can take some time to get everything set up the way you want it, but it's really an incredible tool once you've got it right. **What problems is Productboard solving and how is that benefiting you?** We've been able to get a much more data driven product roadmap instead of relying largely on the directives we receive from the higher ups in the company. We're also working on getting this set up to where it completes the feedback loop and notifies interested parties when we complete major milestones. ### 45. Simple to use, but beware overcomplicating things **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Financial Services | Small-Business (50 or fewer emp.) **Reviewed Date:** May 30, 2021 **What do you like best about Productboard?** Easy to drag and drop, with lots of customisation options. **What do you dislike about Productboard?** The endless customisation can sometimes mean that it is hard to have consistency across diffferent PM's. That being said if you take the time up front you can get it sorted. **What problems is Productboard solving and how is that benefiting you?** Having a well communicated roadmap, we are just starting to look into the prioritisation piece, but having consistent and easily accessible roadmaps was our main goal ### 46. Very useful tool for product improvement organization **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Computer Software | Small-Business (50 or fewer emp.) **Reviewed Date:** May 24, 2021 **What do you like best about Productboard?** I like the ease of organization, and the ability to collaborate with teammates **What do you dislike about Productboard?** Nothing! The platform is straightforward to use and makes collaboration with our product team a breeze. **Recommendations to others considering Productboard:** Highly recommend this service if you have a ton of feedback that you want to communicate to your developers or you want to make it easy to keep track of product enhancements **What problems is Productboard solving and how is that benefiting you?** Communication and tracking for product enhancements is a breeze ### 47. Great tool for higher level road mapping and feature planning **Rating:** 4.0/5.0 stars **Reviewed by:** Scott C. | C, Mid-Market (51-1000 emp.) **Reviewed Date:** May 25, 2021 **What do you like best about Productboard?** Product focused. Flexible ways to define your products and features, and visualize your plans from different perspectives. **What do you dislike about Productboard?** Not mobile friendly and no mobile apps. Much of the reason I moved to it from more rudimentary methods was to capture ideas and adjust priorities, which happens constantly and thus inherently is needed from a phone. **What problems is Productboard solving and how is that benefiting you?** Product road mapping, feature planning and prioritization, sharing plans for product plans and progress. ### 48. Product Board a quality product enabler. **Rating:** 4.0/5.0 stars **Reviewed by:** Clinton M. | P, Mid-Market (51-1000 emp.) **Reviewed Date:** July 25, 2021 **What do you like best about Productboard?** The integrations into Jira and the simplicity to manage a product backlog. **What do you dislike about Productboard?** That there's no Training or certification programme as yet. **What problems is Productboard solving and how is that benefiting you?** Customers' real-world business problems with our software that solves issues for real use cases. ### 49. Useful for organizing customer insights! **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Computer Software | Small-Business (50 or fewer emp.) **Reviewed Date:** May 24, 2021 **What do you like best about Productboard?** Love being able to associate customer feedback with specific features. Love being able to use Productboard to communicate out the roadmap to the rest of the organization. **What do you dislike about Productboard?** I wish there were some better read-only views for sharing the roadmap paired with customer insights. **What problems is Productboard solving and how is that benefiting you?** Better at keeping track of feedback, prioritizing features, and communicating across the organization. ### 50. Complete Platform for Managing Product **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Computer Software | Small-Business (50 or fewer emp.) **Reviewed Date:** May 25, 2021 **What do you like best about Productboard?** The ability to have some collaborators involved, from product, executives, sales, other staff, and customers. **What do you dislike about Productboard?** Limits put in place on makers and the number of products to track. **What problems is Productboard solving and how is that benefiting you?** Its vital that we are able to collect and process the good feedback and ideas we have from all corners of our universe surrounding our universe. ## Productboard Discussions - [When do you expect to have more integrations?](https://www.g2.com/discussions/52022-when-do-you-expect-to-have-more-integrations) - 1 comment, 2 upvotes - [What is a feature product management?](https://www.g2.com/discussions/productboard-what-is-a-feature-product-management) - 1 comment - [What does Product Board do?](https://www.g2.com/discussions/what-does-product-board-do) - 1 comment - [View Productboard pricing details and edition comparison](https://www.g2.com/products/productboard/reviews?page=4§ion=pricing&secure%5Bexpires_at%5D=2026-08-07+11%3A01%3A27+-0500&secure%5Bsession_id%5D=f3551a13-0e17-49e8-8534-ef2730123c8d&secure%5Btoken%5D=c4984602ee796ee7a1abdf0f297afd084084b064e7de28a63acc7d94e7f5e7fb&format=llm_user) ## Productboard Integrations - [Agentforce Service (formerly Salesforce Service Cloud)](https://www.g2.com/products/agentforce-service-formerly-salesforce-service-cloud/reviews) - [Fin](https://www.g2.com/products/fin/reviews) - [Jira](https://www.g2.com/products/jira/reviews) - [Zendesk for Customer Service](https://www.g2.com/products/zendesk-for-customer-service/reviews) ## Productboard Features **Additional Functionality** - Third-Party Integrations - To-Do List - @mentions - Single Sign On - File Management - Activity Dashboard - Drag & Drop - Alerts/Notifications - Prioritization - Access Controls/Permissions - Screen Sharing - Content Management - Brainstorming - AI Copilot - File Transfer - Calendar Management - Status Tracking - Real-Time Notifications - Version Control - Task Management - Activity Tracking - Real Time Editing - Communication Management - Chat/Messaging - Tagging - Generative AI - Assignment Management - Task Scheduling - Project Management - Collaboration Tools - Workflow Management - Secure Data Storage - File Sharing - Document Storage - Task Progress Tracking - Discussions/Forums - Commenting/Notes - Reporting & Statistics - Contact Management - Video Conferencing - Progress Tracking - Mobile Access - API - Document Management - Customizable Branding **Analytics** - Analytics - Real-Time Analytics - Visual Analytics **Setup** - Activities - Flows - Dependencies - Notifications - Calendar Management - Business Process Automation **Management** - Team Collaboration - Access Control - Data Security **Agentic AI - Decision-Making** - Autonomous Task Execution **Additional Functionality** - Third-Party Integrations - Customizable Dashboard - Historical Trend Analysis - "What If" Scenarios - Customizable Reports - Drag & Drop - Real-Time Data - Functions/Calculations - Statistical Simulation - Self Service Data Preparation - Predictive Analytics - Generative AI - AI Copilot - Data Visualization - Reporting & Statistics - For Healthcare - Key Performance Indicators - Planning Tools - Monte Carlo Simulation - Multi-Channel Data Collection - KPI Monitoring - Data Source Connectors - Forecasting - Alerts/Notifications - Data Import/Export - Real-Time Analytics - Decision Tree - Data Analysis Tools - Modeling & Simulation - Trend Analysis - Dashboard - Visual Analytics - Performance Metrics - AI/Machine Learning - Data Replication **Communication** - Wiki Documentation - Community Forum - Customer Ideation - NPS of Customers **Execution** - Team Collaboration - Project Management - Task Management - Workflow Management - Portfolio Management - Evaluation Management - Communication Management - Feedback Management **Management** - Updates - Audit Trail - Integration **Functionality** - Sentiment Analysis - Tagging - Note Taking - Integrations **Planning** - Task Ranking - Kanban Board - Custom Workflows - Projections - Prioritization **Roadmapping** - Roadmaps - Timelines **Generative AI** - AI Text Generation - Generative AI **Additional Functionality** - Brainstorming - Drag & Drop - AI Copilot - Customizable Branding - Data Import/Export - Activity Tracking - Role-Based Permissions - Progress Tracking - Single Sign On - Mobile Access - SSL Security - Project Tracking - Alerts/Notifications - Idea Development - Prioritization - Engagement Tracking - Archiving & Retention - Collaboration Tools - Real-Time Notifications - Generative AI - Ideation - Activity Dashboard - Reporting & Statistics - Chat/Messaging - Polls/Voting - API - Trend Analysis - Configurable Workflow - Data Visualization - Commenting/Notes **Workflow Management** - Time Tracking - Progress Monitoring - Progress Tracking - Status Tracking - Activity Tracking - Milestone Tracking - Task Progress Tracking - Project Tracking **Agentic AI - Workflow Management** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making **Additional Functionality** - Task Management - Collaboration Tools - Real-Time Updates - Access Controls/Permissions - Task Planning - Product Lifecycle Management - Communication Management - Data Import/Export - Activity Dashboard - Real-Time Notifications - API - Resource Management - Planning Tools - Drag & Drop - Commenting/Notes - Customizable Fields - Calendar Management - Third-Party Integrations - Workflow Management - Task Scheduling - Requirements Management - Project Management - @mentions - Multiple Projects - Reporting & Statistics - Project Planning - Single Sign On - Document Storage - Release Planning - Customer Journey Mapping - AI Copilot - Gantt/Timeline View - Reporting/Analytics - Email Management - To-Do List - Surveys & Feedback - Deadline Management - Generative AI - Product Roadmapping - Idea Management - Real-Time Data - Agile Methodologies - Timeline Management - File Management - Data Security - Project Templates - Feedback Management - Tagging - Template Management - Guest Access - Visualization **Additional Functionality** - Drag & Drop - Template Management - Approval Process Control - Customizable Dashboard - Rules-Based Workflow - Document Management - Monitoring - Progress Tracking - Workflow Configuration - Collaboration Tools - Commenting/Notes - Task Management - Forms Management - No-Code - Data Import/Export - Email Management - Customizable Reports - Access Controls/Permissions - Graphical Workflow Editor - Real-Time Data - API - Search/Filter - AI Copilot - Mobile Access - Customizable Fields - Activity Tracking - Compliance Tracking - Role-Based Permissions - Reporting/Analytics - Project Workflow - Activity Dashboard ## Top Productboard Alternatives - [UserVoice](https://www.g2.com/products/uservoice/reviews) - 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