--- title: Productboard Reviews meta_title: 'Productboard Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 254 reviews by the users' company size, role or industry to find out how Productboard works for a business like yours. aggregate_rating: rating_value: 4.3 review_count: 254 scale: '5' date_modified: '2026-08-04' parent_category: name: Development url: https://www.g2.com/categories/development --- # Productboard Reviews **Vendor:** productboard **Category:** [Product Management Software](https://www.g2.com/categories/product-management-software) **Average Rating:** 4.3/5.0 **Total Reviews:** 254 ## About Productboard Productboard is the agentic product system for modern product teams. It features Productboard Spark, a built-in agent that knows your product and customers from day one. As your product agent, Spark allows you to interact with your product data and documents conversationally. It's also specifically designed to power core product workflows, like surfacing customer needs and new opportunities, turning ideas into delivery-ready specs, and measuring the impact of what you ship. Over 6,000 companies, including Zoom, Autodesk, and Salesforce, use Productboard to gain clarity on the right products and features to build next. With offices in Prague and San Francisco, Productboard is backed by Sequoia Capital, Kleiner Perkins, Index Ventures, Bessemer Venture Partners, Dragoneer Investment Group, Tiger Global Management, and Credo Ventures. www.productboard.com ## Productboard Pros & Cons **What users like:** - Users value the **collaboration features** of Productboard, enhancing team alignment and integrating seamlessly with existing workflows. (2 reviews) - Users appreciate the **fast customer support** of Productboard, enhancing their experience with quick issue resolution. (2 reviews) - Users find Productboard's **ease of use** enhances team collaboration and streamlines product prioritization effortlessly. (2 reviews) - Users value the **easy integrations** of Productboard, enhancing workflow and allowing seamless communication across tools. (2 reviews) - Users value Productboard's **customer feedback aggregation** , enhancing product management and facilitating effective prioritization. (2 reviews) - Users value the **effective feedback management** in Productboard, streamlining feature prioritization and enhancing product development. (2 reviews) - Users value the **seamless integrations** of Productboard with tools like Jira and Slack for enhanced workflow collaboration. (2 reviews) - Organization (2 reviews) - Users value the **effective planning and feedback organization** of Productboard, enhancing product management and team collaboration. (2 reviews) - Automation (1 reviews) **What users dislike:** - Users find the **lack of features** challenging, especially with limited search options and integration difficulties. (2 reviews) - Users find the **learning curve challenging** , requiring time to navigate Productboard's complex features effectively. (2 reviews) - Users find **learning difficulties** in Productboard due to its complexity and awkward navigation for beginners. (2 reviews) - Users find **limited customization options** frustrating, as they hinder efficient use and integration with various tools. (2 reviews) - Users find the **missing features** in Productboard challenging, complicating the user experience and limiting integration options. (2 reviews) - Poor Reporting (2 reviews) - Users find **Productboard's complexity** challenging, requiring significant time to master its crowded interface and customization options. (1 reviews) - Dashboard Issues (1 reviews) - Data Inaccuracy (1 reviews) - Users note that Productboard tends to have a **difficult learning curve** , requiring significant time to master its complexities. (1 reviews) ## Productboard Reviews ### 1. Not enough value added for the costs involved. **Rating:** 1.0/5.0 stars **Reviewed by:** Jon W. | VP Product Management, Mid-Market (51-1000 emp.) **Reviewed Date:** July 31, 2022 **What do you like best about Productboard?** Connects with Intercom well and helps to collate multiple customer insights from various sources. **What do you dislike about Productboard?** I'm not sure of it's real value, it's always looking backwards. Maybe it adds value for simpler tools but for us, it's a tough sell. It doesn't really tell us what to do next, which is OK, we have PM's for that, but then... what is it really doing for us? **What problems is Productboard solving and how is that benefiting you?** It is the tool we use to collate insights from 1000's of users and sort them into a list of features. It is all manual though, very time consuming and error prone. There is automation, but it doesn't work. ### 2. Extremely easy to use **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Computer Software | Small-Business (50 or fewer emp.) **Reviewed Date:** November 09, 2022 **What do you like best about Productboard?** Intuitive interface. Easy to use. Easy to set up. **What do you dislike about Productboard?** I do not like that I have not had a chance to explore all the Productboard features. I believe there is a lot more value. **What problems is Productboard solving and how is that benefiting you?** Prioritizing the development requests. Productboard makes decision-making a breeze. ### 3. Great tool if you have the discipline to keep it tidy **Rating:** 4.5/5.0 stars **Reviewed by:** Rick S. | Product Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** February 23, 2022 **What do you like best about Productboard?** It has a lot of tools to gather the best insights towards finding what is most valuable to build next. Also the roadmap tool is very nice to use and to share within the company. In combination with the portal feature you have a complete workflow. **What do you dislike about Productboard?** You have to keep discipline within the contributors and within the product owner team to make sure all features are categorized nicely and the notes are correctly linked to the features. You have to train the customer facing teams to keep everything nice and tidy otherwise you will miss the value. **What problems is Productboard solving and how is that benefiting you?** Comparing features with each other in popularity and demand. Also be able to be transparent in our vision and plans ahead. We find that customers are more engaged in our plans and moving our product ahead. ### 4. User friendly software **Rating:** 3.5/5.0 stars **Reviewed by:** Joana G. | Clinical Development Specialist - Product, Mid-Market (51-1000 emp.) **Reviewed Date:** October 10, 2022 **What do you like best about Productboard?** The fact that we can integrate it with other platforms like slack and jira **What do you dislike about Productboard?** The feature and sub feature creation and visibility should be more functional **What problems is Productboard solving and how is that benefiting you?** Feature categorization and status, user insights inside each one - this is extremely helpful to gather everything related there. My performance increase because I spend less time collecting user feedback ### 5. An opinionated product idea management tool using OKR **Rating:** 4.5/5.0 stars **Reviewed by:** Patrick M. | Product Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** April 20, 2022 **What do you like best about Productboard?** It's a very snappy product, and easy to construct a variety of views to help your teams prioritise what features to build. It aims to make product managers better at their job by developing features that are insight driven. **What do you dislike about Productboard?** It is somewhat a premium tool and it can be fairly opinionated software to use. You have to work the way they expect you to otherwise it will not bring much value. **What problems is Productboard solving and how is that benefiting you?** Tracking of product ideas and customer problems. Building of roadmaps that can be shared internally and with customers directly. Prioritising features based on various team/company objectives. ### 6. The perfect tool for the modern product professional **Rating:** 5.0/5.0 stars **Reviewed by:** Aaron A. | Product Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** March 08, 2022 **What do you like best about Productboard?** productboard is deceptively simple. The UI is so clean and easy to use, yet so much powerful functionality is built into its features. I love the immediate updates that all team members see, and the huge flexibility we have in organizing features/components, roadmaps, insights, etc. **What do you dislike about Productboard?** The drop zones in the drag and drop can be a bit confusing at first. I also wish it provided greater insight to the companies/users who have submitted feedback, particularly external sources, so that we could more easily contact them for follow-up research. **What problems is Productboard solving and how is that benefiting you?** Product team idea capture and organization, feedback from internal and external sources, not having product ideas stored in development project management software, ability to prioritize ideas. ### 7. On the way to being an excellent tool, but not there yet in 2022 **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Fund-Raising | Small-Business (50 or fewer emp.) **Reviewed Date:** February 22, 2022 **What do you like best about Productboard?** Through shiny and bubbly interfaces that make the daily grind a little brighter, Productboard provides a sense of organization of the big ideas, a way to visualize ideas as plans on a timeline that colleagues outside of Product and Engineering can understand, and even a way to present those ideas to a wider user base so customers and prospects can see your roadmap and provide feedback on it. All of this can help you prioritize your product plans accordingly and maybe even improve your sales conversations. **What do you dislike about Productboard?** For all the numbers and widgets that can be added with the intent to help quantify the value of any given feature you're tracking, there are few if any tools to turn that input into something meaningful. Excel and Google sheets can do this with formulas. Productboard has a rudimentary version of this in its default Value/Effort prioritization score math, but that's not extensible to other data points. This feature request is tracked on Productboard's own Productboard and asked for by a lot of users. I want to get granular and I want to get quantitative now. As it is currently, it's superficial compartmentalization in slick UI without the ability to make it truly organized or actionable. The Jira integration is nice but inconsistent. Description fields in Productboard don't have the same formatting options as Jira, so description content and things like user names can get mangled when the services sync. And there is an ad to upgrade inconveniently placed inside the details fields for every single feature, subfeature, and whatnot. **What problems is Productboard solving and how is that benefiting you?** Prioritizing. Explaining to colleagues what's next for us. ### 8. Almost perfect. **Rating:** 3.5/5.0 stars **Reviewed by:** Mikko K. | P, Mid-Market (51-1000 emp.) **Reviewed Date:** February 28, 2022 **What do you like best about Productboard?** Processing feedback is super easy and building rodmaps also. And from an organizational perspective, it is far more inviting than Google Sheets, JIRAS or anything else I've seen companies use to expose feedback to internal people. **What do you dislike about Productboard?** Lack of support to build integrations (pull data from the platform to internal systems and send it to CRM or CSM platform or even segment or Snowflake, Google Docs or Notion integrations as we process a lot of data in those), a manual refresh of Salesforce syncs, lack of visibility into collected insights (taxonomy database to understand what kinds of insights we've collected throughout time) **What problems is Productboard solving and how is that benefiting you?** Making product feedback and roadmaps visible for everyone and better processing it without sacrificing transparency. ### 9. A must for Product Managers **Rating:** 5.0/5.0 stars **Reviewed by:** Camila F. | Sr. Director Product Management, Mid-Market (51-1000 emp.) **Reviewed Date:** September 08, 2022 **What do you like best about Productboard?** Allows all product feedback in one place Aligns with metrics to show value Multiple roadmap views save tons of time when communicating across stakeholders **What do you dislike about Productboard?** I love the matrix view but it is limited. **What problems is Productboard solving and how is that benefiting you?** Organizing feedback and easily pushing to backlog, one backlog multiple roadmap views. It made my entire team more productive by saving us all time. ### 10. Productboard review **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Computer Software | Enterprise (> 1000 emp.) **Reviewed Date:** August 24, 2022 **What do you like best about Productboard?** Productboard has a really intuitive UI and makes it easy to have product strategy discussions **What do you dislike about Productboard?** Productboard isn't commonly used in my org so a lot of people find it hard to collaborate on **What problems is Productboard solving and how is that benefiting you?** We often have to have complex product strategy discussions and have found it difficult to understand where we're at in the product dev process; Productboard helps us keep track of that ### 11. A joy to spend my days in this app **Rating:** 5.0/5.0 stars **Reviewed by:** Laura W. | H, Small-Business (50 or fewer emp.) **Reviewed Date:** February 24, 2022 **What do you like best about Productboard?** Having a central place to capture all insights and plan how to build your product in a simple interface is refreshing. **What do you dislike about Productboard?** Some of the integrations are still being developed and there is more we would like them to do, so we could live in productboard whilst interacting with teams using JIRA for example. Also the mobile experience isn't up to scratch yet and I work a lot from the train. **What problems is Productboard solving and how is that benefiting you?** Capturing all insights. Understanding most requested features. Planning product delivery / roadmaps. Portal for users to view what we are planning and interact directly. We have a central picture of everything that teams can use to find out what they are interested in. ### 12. Productboard is a great app for PM organization! **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Health, Wellness and Fitness | Mid-Market (51-1000 emp.) **Reviewed Date:** February 24, 2022 **What do you like best about Productboard?** We use productboard daily in our product organization to collect, triage, and store valuable customer insights to help prioritize projects that will significantly impact the company. Productboard has a clean, modern UI that is easy to pick up but also offers advanced functionality to create roadmaps and help give internal and external users insight on projects in the pipeline. **What do you dislike about Productboard?** While it's not meant to be a UX research tool, I feel Productboard could benefit from developing more advanced UX researcher tools to help categorize and organize large amounts of insights. **Recommendations to others considering Productboard:** Decide on a product hierarchy structure that works best for your team right out the gate so that products and features can be organized as effectively as possible. **What problems is Productboard solving and how is that benefiting you?** No problems yet - the platform has completed all tasks that we initially set out to achieve for our product function. As a dedicated product road mapping and insight management tool, there's nothing else like it out there. ### 13. Solve Scaling Challenges by Decentralizing Product Management Knowledge **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Computer Software | Mid-Market (51-1000 emp.) **Reviewed Date:** February 22, 2022 **What do you like best about Productboard?** ProductBoard (PB) is a communication tool critical for software companies as they scale up and expand beyond 2 or 3 Product Teams in a single room. It's important to get away from the implementation details and simplify your engineering tasks to something that GTM / business-experts can understand, and PB does that with Jira 2-way sync. **What do you dislike about Productboard?** Tight integration with the engineering task system is critical; if you don't use Jira/Trello (and the list of integrations expand) then this is going to be a lot of extra work. The Portal feature sounds interesting to start but the addition of a community manager job actually increases the load of work on PM, and I haven't figured out a good way to actually integrate into our ops. **Recommendations to others considering Productboard:** Remember it's a system of record - you will need a rollout plan, and teaching fellow Product Managers when and how to use the software is as important as the software itself. **What problems is Productboard solving and how is that benefiting you?** PB also has a pipeline for processing and aggregating feature requests and ideas into an actual list of possible ideas, so that the "backlog" us Product Mangers like to refer to will actually exist. Putting all this together solves some of the tough communication challenges as a product team grows large enough that no single person can juggle everything about a product in their head. We have a feature request pipeline now, and the entire team is aware (and it's not in a single person's head). ### 14. Great to sort your product progress. From customer insights to prioritizatioto launch **Rating:** 4.0/5.0 stars **Reviewed by:** Mathias W. | VP Product, Mid-Market (51-1000 emp.) **Reviewed Date:** February 22, 2022 **What do you like best about Productboard?** Managing the insights of customer feedback, being able to build your unique process with different views and dashboards, quick customer feedback and how to organize your whole product workflow. Masonite gives a good overview from top level to operational **What do you dislike about Productboard?** Some features should not be enterprise. They belong to at least a package with a price tag on. Even if I love the insights feature it could be improved in terms of more automation. Also a connection to HubSpot is missing **What problems is Productboard solving and how is that benefiting you?** Organizing product discovery and delivery. Gaining and organizing customer feedback and mapping them to product ideas. Making the plan visible to the whole company and having a solid transparent prioritization. ### 15. Finally, a Product Manager tool that works the way Product Manager's think! **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Hospital & Health Care | Enterprise (> 1000 emp.) **Reviewed Date:** February 23, 2022 **What do you like best about Productboard?** The tool is highly flexible, allowing me to create the fields that I want to use to categorize and prioritize. And it helps me with all phases of the product lifecycle, from reviewing customer feedback, to prioritizing features for upcoming releases, to making sure that prioritized features are ready for development. **What do you dislike about Productboard?** People like reports, and ProductBoard doesn't do reports. It seems to make the stand that once printed, the material is likely out of date. Instead, provide links to the roadmap page in the product. Hard to disagree, but still, people like reports. Also, they don't implement teams very well if you have multiple dev teams. You can specify a team, but you can't segment roadmaps by team... **What problems is Productboard solving and how is that benefiting you?** Understanding customer voice. Enabling data-based prioritization. All Product managers use the same metrics for prioritization. Visibility into task completion for development preparedness. ### 16. Great platform, average learning curve, improvable UI **Rating:** 4.5/5.0 stars **Reviewed by:** Sam C. | Senior Product Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** February 22, 2022 **What do you like best about Productboard?** Great system of record for features and roadmap. Multitude of possible customizations to score, prioritize and filter feature cards. Great and flexible visualization options. **What do you dislike about Productboard?** UI is sometimes confusing, and repeatedly asks for confirmations when you tweak on page filters. Text edition is crap, so feature content and description is better kept separate. Also integrations with potentially adjacent tools (figma) is lacking or limited (Jira) **What problems is Productboard solving and how is that benefiting you?** We maintain long horizons (Quarter n+1 to n+4), produce quarterly roadmaps and individual / custom roadmaps for each customer. It's also our system of records for pointers to stakeholder content (engineering, mkt, sales, CS...) ### 17. Helpful Product Categorization Tool **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Mid-Market (51-1000 emp.) **Reviewed Date:** February 22, 2022 **What do you like best about Productboard?** It's been very helpful to have customer feedback entered into productboard in a way that I can easily categorize it. This way I'm able to see what features have been requested most and further details around the customer. PB has also been helpful for sharing out roadmaps across the org. **What do you dislike about Productboard?** The Trends view was a bit buggy for me at first. It seems to be working ok now. I also had some trouble with the recommended features when processing insights. Features outside of my zone would regularly be recommended to me instead of features within my zone. **What problems is Productboard solving and how is that benefiting you?** Shared Roadmapping within the Product Org and within the Organization overall. Processing and categorizing user feedback requests. I've been able to better prioritize which features customers are asking for most often because of product board. ### 18. Must have for Product Managers **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Computer Software | Mid-Market (51-1000 emp.) **Reviewed Date:** February 24, 2022 **What do you like best about Productboard?** I love the gathering insights and assigning them to the features. It's invaluable - we've always struggled with collecting feedback on a signle place. It was always scattered everywhere. With PB, we have it centralized. **What do you dislike about Productboard?** Sometimes, ProductBoard is quite unstable. Usually in the most critical times. Also, I would like to have the browser plugin for Firefox as well, adding insights would be much more convenient. Lastly, the editor is sometimes just pain in the a*s, especially when connected to JIRA issue. **Recommendations to others considering Productboard:** Go ahead and try it. You'll find its value for sure. **What problems is Productboard solving and how is that benefiting you?** Gathering user/customer feedback on a single place - our decisions are more clearly backed by data. This improves communication with Engineering as they finally see the reasoning behind "why are we doing this feature". ### 19. Amazing tool! Integrates with everything I need & works great with the Jobs To Be Done Framework **Rating:** 5.0/5.0 stars **Reviewed by:** Paris M. | CEO/Co-founder, Small-Business (50 or fewer emp.) **Reviewed Date:** February 22, 2022 **What do you like best about Productboard?** - Slack Integration - Chrome Extension - Customer Portals (to display their specific feature requests) **What do you dislike about Productboard?** - Can be a bit pricy for an early-stage startup **Recommendations to others considering Productboard:** I'd highly recommend reading the content provided by Productboard on how to initially set up the product according to the Jobs To Be Done framework. Saves you a TON of time down the line. Trust me. **What problems is Productboard solving and how is that benefiting you?** I needed a place to manage all company to-dos for multiple customers with custom requests as well as a place to organize tasks into company-wide and long-term planning. ### 20. Feature-tracking, insight-processing and roadmapping **Rating:** 3.0/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Mid-Market (51-1000 emp.) **Reviewed Date:** August 21, 2022 **What do you like best about Productboard?** New template feature for insights The hierarchy of features and subfeatures JIRA integration **What do you dislike about Productboard?** The hierarchy of features and subfeatures is constrained to 2 feature layers. **What problems is Productboard solving and how is that benefiting you?** Displaying technical content from JIRA at a more abstract level. ### 21. Great UI **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Mid-Market (51-1000 emp.) **Reviewed Date:** May 24, 2022 **What do you like best about Productboard?** The UI is clean and easy. It feels frictionless to navigate. **What do you dislike about Productboard?** Sometimes it's hard to remember what each icon represents, so I end up clicking on the wrong button on the first try. **Recommendations to others considering Productboard:** Be really clear with other teams how they should use PB, and which tabs of information would be most helpful to them. **What problems is Productboard solving and how is that benefiting you?** Solving the problem of keeping every team in the company (product, engineering, revenue/sales, implementation) abreast of the roadmap. Integrations also help (Salesforce esp.) ### 22. Product Board is a Game Changer for Tracking **Rating:** 5.0/5.0 stars **Reviewed by:** Hannah D. | Customer Success Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** March 17, 2022 **What do you like best about Productboard?** I love how easy it is to integrate this into third-party programs like Intercom! This has completely changed the way our PMs tracked and filtered feature requests and confusion-based questions. **What do you dislike about Productboard?** I don't have anything that I dislike. The product is fantastic! **Recommendations to others considering Productboard:** What are you waiting for? I highly recommend getting started! A fantastic product and team to support you. It'll completely change the way that you engage and use products! **What problems is Productboard solving and how is that benefiting you?** Without productboard we had too much information and tagging that was all over the place, Product Board completely fixed that! All data and details are saved securely in one place for the team. ### 23. Great tool for communicating roadmap, but missing key integrations **Rating:** 2.5/5.0 stars **Reviewed by:** Grace H. | Product Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** February 22, 2022 **What do you like best about Productboard?** Great tool to share roadmap internally and keep relevant stakeholders in the loop of what's changed and how features are progressing. **What do you dislike about Productboard?** Missing integration with Linear. We've had to build a custom integration to connect the two systems but are still not properly in sync forcing us to double enter numerous items. Also forces other PMs away from PB and only use linear. **What problems is Productboard solving and how is that benefiting you?** Roadmap communication - Easy to share a high level view of what my team and other teams are doing in a single view - Other team members also have the opportunity to view certain items in detail if they want to learn more about what a specific team is working on ### 24. Productboard has revamped how we plan and organize with our team **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Computer Software | Small-Business (50 or fewer emp.) **Reviewed Date:** December 14, 2021 **What do you like best about Productboard?** I love the simplicity of the product. We were working in multiple spreadsheets and Jira before trying to plan our backlog and sprints within each quarter. This made it difficult to give visibility for our engineering team, our CS team and leadership. Now we can quickly plan and have a nice visual of where we are headed and invite entire teams to the platform. Also, the integrations are really nice. We have this integrated with Slack and Jira and makes it easy to get ideas into Productboard and associate them with various features. **What do you dislike about Productboard?** So far nothing. We've only been using this for about 2 months, but so far it's exceeded expectations. **What problems is Productboard solving and how is that benefiting you?** single source of truth for our backlog, current sprints, and future planning. Provide visibility to other teams on where we are with our product features and where we are headed. ### 25. Excellent tool that help us to listen to what customers want to tell us **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Logistics and Supply Chain | Small-Business (50 or fewer emp.) **Reviewed Date:** July 12, 2022 **What do you like best about Productboard?** Help us to listen to what customers want to tell us **What do you dislike about Productboard?** So far I can't find anything negative from the app **What problems is Productboard solving and how is that benefiting you?** Makes us improve as we use the app to classify customer feedback ### 26. Review for Productboard **Rating:** 4.5/5.0 stars **Reviewed by:** Harsh V. | Developer, Information Technology and Services, Enterprise (> 1000 emp.) **Reviewed Date:** May 28, 2022 **What do you like best about Productboard?** The kanban board which we use for sprint timelines for various release cycles is really useful. **What do you dislike about Productboard?** The integration with Salesforce can use more security features and more custom/external objects. **What problems is Productboard solving and how is that benefiting you?** We had to integrate Productboard with salesforce to create a feedback system across different channels. Hence it helped to increase the overall performance by some percentage. ### 27. Product Manager **Rating:** 3.0/5.0 stars **Reviewed by:** Mona S. | Product Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** February 28, 2022 **What do you like best about Productboard?** Gather all comments/feedbacks from different sources and convert them to numbers and later define some actions are great **What do you dislike about Productboard?** The navigation, especially "Features," naming, and icon, is a bit weird. It took me a long time to understand how to use it **What problems is Productboard solving and how is that benefiting you?** We try to collect feedback to understand our customer's pains and requirements. We convert them to product backlog ### 28. Product Board Review **Rating:** 3.0/5.0 stars **Reviewed by:** Dom C. | Product Line Manager, Enterprise (> 1000 emp.) **Reviewed Date:** March 01, 2022 **What do you like best about Productboard?** The workflow for creating and tracking product features is excellent. The process is simple, and the use of the insights and drivers to help with prioritization is a good tool. **What do you dislike about Productboard?** The UI needs work. Moving features around is still a hassle. **What problems is Productboard solving and how is that benefiting you?** Tracking product features and creating feature roadmap and prioritization. I find that to be very useful. ### 29. I love Productboard! **Rating:** 5.0/5.0 stars **Reviewed by:** Sonja S. | Designer, Small-Business (50 or fewer emp.) **Reviewed Date:** February 24, 2022 **What do you like best about Productboard?** User Experience is just amazing. Also UI is very nice, me as a designer, I am always happy to use it Producboard. Great work **What do you dislike about Productboard?** Sometimes accessibility of colors has problems. For example on our roadmaps **What problems is Productboard solving and how is that benefiting you?** Priotirisations of features and insights. We have meetings with CS bi weekly where we go through insight ffrom customers, amazing for the design team ### 30. The perfect tool for roadmapping and user insights **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Management Consulting | Small-Business (50 or fewer emp.) **Reviewed Date:** February 25, 2022 **What do you like best about Productboard?** ProductBoard works great together with the Jira integration. It saves a lot of time for our Developers and makes our tickets also available for our internal stakeholders without giving them access to Jira itself. **What do you dislike about Productboard?** Recently they launched an Amplitude integration for Enterprises, which is an excellent addition. An integration with Mixpanel on the Scale plan would be great. **What problems is Productboard solving and how is that benefiting you?** ProductBoard is very handy to receive and log user insights and create features from scratch. It helps by precise and global roadmaps, and the user portal is ideal for sharing our roadmap with our customers and end-users. ### 31. It's really helped streamline our PM to PO workflow **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Computer Software | Mid-Market (51-1000 emp.) **Reviewed Date:** May 24, 2022 **What do you like best about Productboard?** Organization of the backlog. Previously we'd just dump everything into Conflence at best. **What do you dislike about Productboard?** Little bit of a learning curve. I'm not the primary POC so I'm learning how to use it second-hand. **What problems is Productboard solving and how is that benefiting you?** We have a small product team and a large customer base. Productboard helps us be more organized and efficent. ### 32. Plethora of options and modifications creates paradox of choice and inefficient workflow **Rating:** 3.0/5.0 stars **Reviewed by:** Dani S. | Product Manager, Enterprise (> 1000 emp.) **Reviewed Date:** November 01, 2021 **What do you like best about Productboard?** Easy to edit in multiple windows, lots of customization available makes it (almost too easy) to collaborate and make changes. **What do you dislike about Productboard?** Not sure if it's just our configuration, but anyone can make edits on anyone's cards—pretty inexistent version control. Lots of "dead" cards. We have to manually ensure that each card is filled out in its entirety - there's no required fields prompt. **Recommendations to others considering Productboard:** create lots of documentation for your specific needs and requirements since PB doesn't surface these. **What problems is Productboard solving and how is that benefiting you?** It's my organization's preferred way to collaborate on product management. Benefits is mostly for upper management to keep track of engineering weeks, set themes, and stay organized on our work. Individual benefits are not really there. ### 33. Great tool for Product Managers, awesome improvement over Aha, but still missing some features **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Mid-Market (51-1000 emp.) **Reviewed Date:** February 24, 2022 **What do you like best about Productboard?** Ability to view roadmaps, timeline and value effort maps. Ability to assign scores and priorities across teams. Ability to create views and share across the teams.. **What do you dislike about Productboard?** The customer insights feature is very rudimentary. Insights are not exportable. Reporting can also be improved and we need the ability to operate based on tags and views by customer. **What problems is Productboard solving and how is that benefiting you?** Product Prioritization, sharing roadmaps, getting competitive insights. Evaluating tradeoffs between competing items. But lack of views into capacity and the supply side make it hard to be a tool that can be used in itself. ### 34. It's hard to remember what it was like before Product Board **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Computer Software | Mid-Market (51-1000 emp.) **Reviewed Date:** February 22, 2022 **What do you like best about Productboard?** There is one central place to house all customer requests and insights. The customer success teams are incredibly knowledgable and the product is continuing to evolve and improve. **What do you dislike about Productboard?** Our customers are in franchised networks that often use the same email domain despite being different companies and managing thing in Productboard is difficult because the assumption that domain's are unique to companies isn't true. **What problems is Productboard solving and how is that benefiting you?** Gathering and analyzing customer feedback and associating that feedback with solutions. then being able to prioritize solutions and communicate that prioritization through roadmaps. ### 35. Indispensable tool for Product Managers **Rating:** 4.5/5.0 stars **Reviewed by:** Maxime D. | Business Operations Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** March 02, 2022 **What do you like best about Productboard?** From gathering feedback to prioritising features in various views, Productboard help visualise not only features but the best outcomes for your product. **What do you dislike about Productboard?** Subfeatures don't work together with roadmaps that well yet. **What problems is Productboard solving and how is that benefiting you?** - Gathering user feedback - Prioritising the right feature - Tracking progress ### 36. Critical for feedback organization and prioritization **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Computer Software | Mid-Market (51-1000 emp.) **Reviewed Date:** February 22, 2022 **What do you like best about Productboard?** Product Board is highly customizable. The product provides a nice workflow from incoming feedback to association with feature requests. Integrations are essential! **What do you dislike about Productboard?** They could use more integrations for incoming feedback and project management. Most of all, I wish they'd solve the issue of follow-up once a feature is built. This seems like an obvious part of product management, but they haven't solved the problem. **What problems is Productboard solving and how is that benefiting you?** This is essential for aggregating and organizing feedback from many users and then prioritizing that feedback. ### 37. Productboard is great, but it is cost prohibitive for startups or smaller companies **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Computer Software | Mid-Market (51-1000 emp.) **Reviewed Date:** February 11, 2022 **What do you like best about Productboard?** The ability to store all insights from a variety of places into one location. The ability to set the key criteria that go into the Product decisions and map those to initiatives. **What do you dislike about Productboard?** The cost for other than viewer accounts is pretty cost prohibitive for a startup. We have a lot of users who are having "product conversations" but the $40/month is very expensive compared to other tools. **Recommendations to others considering Productboard:** Make sure you test its integration capabilities with whatever software you are using for development (i.e. Jira) You may need to make changes to other processes in your organization to optimize your Productboard experience. **What problems is Productboard solving and how is that benefiting you?** We are no longer using Productboard. But, it was solving our problem of having product insights scattered throughout the organization. ### 38. Product Board for New Product Teams **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Computer Software | Mid-Market (51-1000 emp.) **Reviewed Date:** February 22, 2022 **What do you like best about Productboard?** The UI is very clean and overall I think that ProductBoard is pretty intuitive/easy to learn. It offers enough customization without getting too complex. **What do you dislike about Productboard?** Lack of reporting functionality. Currently, you can export everything and filtter down from there but there is no true reporting feature which makes things more time consuming when trying to pull certain data points. **What problems is Productboard solving and how is that benefiting you?** Product roadmap planning, project management and the ability to track product requests. Productboard streamlines all of these processes. ### 39. Very intuitive and user friendly roadmap tool! **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Computer Software | Mid-Market (51-1000 emp.) **Reviewed Date:** March 01, 2022 **What do you like best about Productboard?** The productboard insights functionality is a game-changer for our organization. The integrations that productboard offers allow us to integrate with multiple of our data sources, giving our teams a centralized repository for feedback. **What do you dislike about Productboard?** I'd love if there were more options for roadmap views that looks a bit user friendly - especially when leveraging themes and objectives. Currently when I use that view, the features do look a bit jumbled up. **What problems is Productboard solving and how is that benefiting you?** Lots and lots of access to feedback! We love productboard insights because it allows us to have a centralized repository where we review and analyze feedback. We currently integrate productboard with slack to collect feedback. ### 40. Great PM tool **Rating:** 5.0/5.0 stars **Reviewed by:** Vladimir S. | Senior Product Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** February 25, 2022 **What do you like best about Productboard?** The user experience. The product has been built by the product managers, e.g. people "who know the pain points". It helped us streamline the process of creating informed roadmap. **What do you dislike about Productboard?** Integrations with other systems should be more advanced (e.g. more options, more robust). **What problems is Productboard solving and how is that benefiting you?** Collecting all product-related in a single channel across the company. Linking it to the features for data-driven decisions. Applying various scoring criteria to the features. ### 41. Trailblazing product management and customer feedback tool w/ some minor flaws **Rating:** 4.0/5.0 stars **Reviewed by:** Sam S. | Director of Product, Small-Business (50 or fewer emp.) **Reviewed Date:** May 24, 2021 **What do you like best about Productboard?** Productboard has singlehandedly organized our feedback loops and our roadmap communication to our users. Productboard is very frictionless to submit feedback and our Product team is able to very easily organize and communicate what our user needs are. Prior to Productboard, we used several Google sheets and Jira boards to organize feedback and report on it quantitatively. You can imagine the disorganization and work required to maintain those documents. Productboard has also given our Product team better ways to democratize information to internal team members and customers alike. We love sharing what we're working on and Productboard gives us many ways to do that. **What do you dislike about Productboard?** Roadmaps. Roadmaps are a critical deliverable for the Product team. It's important to have a clean and informative roadmap, but it's also important to distribute and share that roadmap. This is where Productboard really suffers. I can create an organized roadmap that demonstrates what each of our engineering teams is working on now, what's upcoming, and what's under consideration. However, I have to screenshot the Productboard UI in order to disseminate that roadmap. Many other product tools (Productboard competitors) offer shareable URLs to share roadmaps and this is a hugely important feature that Productboard is missing. It almost makes me want to leave Productboard, but they're truly innovating, have LOTS of cash, and positioned to be the defacto tool for Product Managers. It's also painfully easy for my team to use so it would cause some internal heartburn if we decided to leave. **What problems is Productboard solving and how is that benefiting you?** We use Productboard to communicate our roadmap (internally and externally), organize user feedback, and better understand what our users want vs the vision of the company. Productboard is able to do all of that for us and has given our Product and Leadership teams anecdotal and quantitative data to act on various hypotheses. It's provided alignment across our organization around what we're planning on working on as well. It's also given visibility into problems our Sales / GTM teams communicate are HUGE and either affirm or negate their claims. ### 42. pretty good **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Computer Games | Mid-Market (51-1000 emp.) **Reviewed Date:** February 22, 2022 **What do you like best about Productboard?** It's very helpful for organizing large teams across a massive feature-set. Good for communicating status across departments. **What do you dislike about Productboard?** It's very open-ended as to style which is both a pro and a con. Teams vary with how they approach populating data which leads to some collisions. **What problems is Productboard solving and how is that benefiting you?** Organizing complex features and communicating status across the company. It's helped to inform the team of status more broadly. ### 43. Great tool to iterate quickly in a startup environment **Rating:** 4.5/5.0 stars **Reviewed by:** Thiago Z. | Chief Technology Officer, Small-Business (50 or fewer emp.) **Reviewed Date:** May 24, 2021 **What do you like best about Productboard?** Productboard joins customer feedback with a long-term roadmap. In a rapidly changing startup environment, that's essential. You can finally ditch the Excel spreadsheets, Slack messages and stop saying "I think that this is valuable to customers...". By creating a relationship between feedback and features, you finally knows what features will create the most value at a glance, making for an easy priorization. It is easy to share and collaborate together on roadmaps, and by building your views your own way, you have a lot of leeway as a power user. Support has also been very helpful and attentive. **What do you dislike about Productboard?** Productboard works best when it has integrations with your development tool of choice. Right now we use Clubhouse, and the integration is currently in development. This results in some manual work and fragmentation. It has a learning curve, but Productboard's learning materials and workshops are good. Maybe some ready-to-use templates for a basic Agile methodology would work wonders here. Bug support could be a little better. It feels a little bolted on right now. As bugs are an integral part of the customer experience and directly affects the roadmap (if you have a policy of fixing bugs before working on new features), I think some built-in support would be better. **Recommendations to others considering Productboard:** Take the time to configure and customize Productboard to your needs. It will pay off in the medium term. Read the Productboard's learning materials to get deeper insights: https://www.productexcellence.co/ **What problems is Productboard solving and how is that benefiting you?** With Productboard, we finally can direct our product to features that generate the most impact. We felt a little lost before, re-doing roadmaps every month and having a lot of manual work in spreadsheets and guesswork of what really matters. Now, we can collaborate on a centralized roadmap together with evidence of what's really important. When you are time-constrained, it is a real game changer. ### 44. Good for some companies but very limited functionality for companies less focused on roadmapping **Rating:** 3.0/5.0 stars **Reviewed by:** Morgan P. | Product Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** May 25, 2021 **What do you like best about Productboard?** Being able to sort and organize the huge amount of insights that we have coming in from various sources. **What do you dislike about Productboard?** It's clear the company is very focused on delivering roadmapping features which is a dying art. Most progressive product companies are less focused on roadmaps and prioritization formulas and more focused on looking at the learnings they are constantly getting from customers, and organizing those identified opportunities. A roadmap is only as good as your current knowledge and assumes that you will learn nothing from that point on. Having more flexible organization tools and ways to display current opportunities would be helpful. Also the segmentation is so frustrating!! We would love to have company information in there and be able to filter and sort the insights based on that, but its so frustrating that it is only based off of email domains--we'd like to import this information or have it imported from an integration. Also the user segmentation is so useless! What's the point of even using tags if you can't dynamically sort by them! **What problems is Productboard solving and how is that benefiting you?** We have a ton of insights coming in daily and we need a place to tag and sort those insights into opportunities. Essentially that's the only thing we use it for. ### 45. ProductBoard works pretty well. Not a Perfect Solution **Rating:** 3.5/5.0 stars **Reviewed by:** Brent C. | Director of Product and Integrations, Legal Services, Mid-Market (51-1000 emp.) **Reviewed Date:** May 27, 2021 **What do you like best about Productboard?** I like how easy it is to create new features and subfeatures. The additional information that you can add into a feature is also very useful. It's also nice how it integrates with Jira to allow you to push features and subfeautres as Epics and User Stories. I also like the ability to gather input from external sources that allows you to better write out requirements **What do you dislike about Productboard?** It seems at times very difficult to navigate between views (so from features/subfeatures board to roadmaps). Visibility for others is also some times difficult. Getting features to appear on the roadmap also is confusing at first but figured it out over time. I think the ability to add more detail to the roadmap view would help. Also adding additional swimlanes, or breaking out features into different swimlanes was either not possible as I would want it, or required some manual changes. **Recommendations to others considering Productboard:** If your organization is large and you receive external feedback that can be routed and tagged to features in Productboard then it is a valuable tool. Also if your organization requires large amounts of coordination among Product Managers to define an overall roadmap then it is worth using. For smaller organizations it may not be necessary. **What problems is Productboard solving and how is that benefiting you?** We use it to help build out the requirements for our features and subfeatures. We also use it to gather external and internal feedback for each of our products. It also works well for collaborating with otehr Product Managers in our organization ### 46. Amazing Product Management Tool **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Marketing and Advertising | Mid-Market (51-1000 emp.) **Reviewed Date:** December 13, 2021 **What do you like best about Productboard?** It is built by folks that understand Product Management well. In other words, it is a tool made by PMs for PMs. What could go wrong, right? **What do you dislike about Productboard?** Nothing really at this point. The initial setup might be complex, depending on the structure of your team and how you use it—otherwise, all good. **Recommendations to others considering Productboard:** If you are looking to streamline your product management process, all the way from the initial Discovery Phase to Delivery Phase, definitely consider Productboard. It covers the entire Product Management lifecycle, which is very convenient. **What problems is Productboard solving and how is that benefiting you?** We were initially getting feedbacks and input from left, right, top and bottom. It was hard to manage them and eventually tie them back to the initial theme. With Productboard, all that becomes easier, especially their integration with Slack and Emails. ### 47. Really helps our lean team keep so many threads under control **Rating:** 5.0/5.0 stars **Reviewed by:** James C. | Director, Product / Engineering, Mid-Market (51-1000 emp.) **Reviewed Date:** May 27, 2021 **What do you like best about Productboard?** When we adopted ProductBoard we were looking for a tool that would allow us to organize our products into clear buckets of value and tie that back to various views for managing engineering, stakeholder communication, and our own research and discovery processes. So far (it's been about 6months), we've effectively managed the project management bits of execution with eng to keep status well represented and keep iterating on the key movers ie. design/requirements/UAT, etc. We've also leveraged Portal as a way to keep stakeholders at bay and as a resource for all completed features to contain release notes, demo videos, etc. The tool is incredibly powerful given the right amount of time to experiment with various setups. The flexibility forces you to think about the organization of your products which produces clarity, ie. you have a lot of freedom to group and work by releases, objectives, etc and being able to truly think about your objectives against the broader product organization forces good thinking time about the product vs simply chasing the next "task". This has helped instill good habits in our more JR PMs. **What do you dislike about Productboard?** I wish there were better ways to organize features not just by hierarchy but almost by versions of similar products we want to produce. We are a B2B SASS that tends to need to iterate more on our customer's cycles for our big bang stuff, and don't leverage similar patterns to your heavy A/B B2C product tendencies. There are ways to achieve this but versioning/treating PB as a true repository of the products is hard to get a good visual of. Maybe something that mindmaps features to allow your product to be visually represented as relationships / nested articles would be helpful as a complement to the hierarchy view. More concrete ask... I wish could nest multiple groupings much like Airtable. I sometimes want to see a release + objectives or teams within vs having very long lists by release or needing to break out various releases for various teams. Right now the 1 level of grouping in non-hierarchy views is a bit painful for us. Lastly, I wish there were better ways to capture feedback / organize feedback. This includes having not only the feedback repository but a way to see key clients and all feedback grouped into that key client + roadmapped items in progress aligned with their needs to assist in any areas where we need to help manage a relationship. All this research is hard to put together. **Recommendations to others considering Productboard:** We tried ProductPlan and other competitor solutions, the cost may seem like a barrier to entry but if implemented well, it can solve enough organizational pain to make it a positive return. Take the leap. **What problems is Productboard solving and how is that benefiting you?** Team maturity in thinking through their respective products, managing various projects and cycles, ensuring completeness, stakeholder transparency (where warranted with controls and access), feedback capture. ### 48. Checks off a lot of boxes for my workflow **Rating:** 4.5/5.0 stars **Reviewed by:** Tyler V. | Director of Product, Small-Business (50 or fewer emp.) **Reviewed Date:** May 27, 2021 **What do you like best about Productboard?** I love how simple they have made the macro-level workflows with the four key buckets Insights, Features, Roadmaps, and Portal. I feel we, as product leaders, can easily fall into the trap of complicating our workflows due to the sheer volume and complexity of our product. ProductBoard has become my favorite way of getting to what truly matters quickly and efficiently. I have found that ProductBoard has help me develop some very disciplined habits. Also, one additional favorite of mine is the objective based timelines within Roadmaps. Stakeholders do not want to spend a bunch of time looking over all the various features, but rather, would prefer to understand what you are trying to achieve on the macro levels. ProductBoard has allowed me to clearly state, through Objectives, what my intent is on a roadmap. Being able to get buy-in with stakeholders easily makes this tool worth every dollar. **What do you dislike about Productboard?** The process of connecting highlighted notes within Insights to a feature from the Insights window is a bit tedious. After highlighting, the window for selecting a feature is too small and only allows me to create a single feature at a time. Having the ability to create multiple features for a highlighted insight without closing the window could add some value. I believe this would allow me the ability to formulate quick thoughts around a full set of features quickly and not slow down my workflow. **Recommendations to others considering Productboard:** My best recommendation when considering ProductBoard is to think about your entire workflow as a product leader. Consider all the roads leading in and all of the roads leading out. After using the tool for a while, I can confidently say that it has solved 95% of my headaches with other solutions. **What problems is Productboard solving and how is that benefiting you?** The problems that ProductBoard has solved for me revolve around intake, prioritization, strategic planning, and communication. Another key benefit is how ProductBoard flows directly from product strategy into development workflows through integrations with Jira, and vice-versa. The ability to send prioritize work directly to development teams with the ability to see up-to-date status by feature puts me in the driver's seat for the entire product development process. My project managers feel empowered, my developers feel well-informed, and I feel confident knowing it is all in a centralized and manageable workspace. ### 49. User Friendly **Rating:** 4.0/5.0 stars **Reviewed by:** Colin B. | Associate Product Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** May 27, 2021 **What do you like best about Productboard?** Productboard has an easy-to-use interface with a flexible model that allows us to track various inputs on each of our feature requests and planned components. This makes it easy to compare and evaluate features for upcoming development. Finally, Productboard easily integrates with our development tool (JIRA) to communicate across teams. **What do you dislike about Productboard?** The primary method of capturing customer input (insights) does not link to the process of evaluating potential features in the features section, requiring this tracking to be performed manually. This limits our ability to tie our development directly to user input. Further, the relatively high cost of the per-user pricing model limits accessibility for various stakeholders to provide a simple scoring input on the features as part of the evaluation, limiting collaboration within the tool. **Recommendations to others considering Productboard:** Productboard is by far the most user-friendly tool of those that we evaluated on the market. I would recommend the product to anyone considering product management tools. Productboard has room to grow in road mapping and supporting input from internal and external stakeholders but excels in feature evaluation and grouping. **What problems is Productboard solving and how is that benefiting you?** In Productboard, we are managing direct requests from customers and project managers, grouping and evaluating these requests, and using the tool to prioritize development. We are also using the tool to track and evaluate our roadmap, though the functionality is very limited. ### 50. Great tool to be more customer focused **Rating:** 4.5/5.0 stars **Reviewed by:** Sean F. | Senior Product Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** May 27, 2021 **What do you like best about Productboard?** I love being able to collect all related feedback, issues, recommendations, etc against features or even just components. It's best if you structure your features in a jobs-to-be-done framework so even if you don't have a solution planned you can group the problems to solve. We're able to link Slack comments, notes from meetings, notes from customer interviews, support tickets, emails, etc all on a feature. This helps to see what is getting the most attention but also when scoping you don't miss a scenario **What do you dislike about Productboard?** The road mapping tools are continuously improving but there need to be some improvements on summing effort from sub-features to features. Additionally, it would be helpful if we could set planned "capacity" so the roadmap could help us group or alert if we're overcommitted A great improvement for Portal would be a way for users to see what others have listed for insights and vote so we don't have to manually group common feedback **What problems is Productboard solving and how is that benefiting you?** We used to do roadmaps in spreadsheets and this is much easier to update and communicate. I love all the different views to adjust based on audience Its been a god send to collate feedback. We used to get pinged all the time via email or slack, and then I had to take notes and try to group. Now we can easily link all feedback to features and problems to solve. It's helping to be more customer-focused and work on important vs urgent. ## Productboard Discussions - [When do you expect to have more integrations?](https://www.g2.com/discussions/52022-when-do-you-expect-to-have-more-integrations) - 1 comment, 2 upvotes - [What is a feature product management?](https://www.g2.com/discussions/productboard-what-is-a-feature-product-management) - 1 comment - [What does Product Board do?](https://www.g2.com/discussions/what-does-product-board-do) - 1 comment - [View Productboard pricing details and edition comparison](https://www.g2.com/products/productboard/reviews?page=2§ion=pricing&secure%5Bexpires_at%5D=2026-08-07+05%3A26%3A11+-0500&secure%5Bsession_id%5D=2fbf5db8-b359-4f52-b627-3bbc2e812461&secure%5Btoken%5D=7594afcad994768d1fcd83e2158fe30d2a646ce3f512448c3e3aa9c4071fcd96&format=llm_user) ## Productboard Integrations - [Agentforce Service (formerly Salesforce Service Cloud)](https://www.g2.com/products/agentforce-service-formerly-salesforce-service-cloud/reviews) - [Fin](https://www.g2.com/products/fin/reviews) - [Jira](https://www.g2.com/products/jira/reviews) - [Zendesk for Customer Service](https://www.g2.com/products/zendesk-for-customer-service/reviews) ## Productboard Features **Additional Functionality** - Third-Party Integrations - To-Do List - @mentions - Single Sign On - File Management - Activity Dashboard - Drag & Drop - Alerts/Notifications - Prioritization - Access Controls/Permissions - Screen Sharing - Content Management - Brainstorming - AI Copilot - File Transfer - Calendar Management - Status Tracking - Real-Time Notifications - Version Control - Task Management - Activity Tracking - Real Time Editing - Communication Management - Chat/Messaging - Tagging - Generative AI - Assignment Management - Task Scheduling - Project Management - Collaboration Tools - Workflow Management - Secure Data Storage - File Sharing - Document Storage - Task Progress Tracking - Discussions/Forums - Commenting/Notes - Reporting & Statistics - Contact Management - Video Conferencing - Progress Tracking - Mobile Access - API - Document Management - Customizable Branding **Analytics** - Analytics - Real-Time Analytics - Visual Analytics **Setup** - Activities - Flows - Dependencies - Notifications - Calendar Management - Business Process Automation **Management** - Team Collaboration - Access Control - Data Security **Agentic AI - Decision-Making** - Autonomous Task Execution **Additional Functionality** - Third-Party Integrations - Customizable Dashboard - Historical Trend Analysis - "What If" Scenarios - Customizable Reports - Drag & Drop - Real-Time Data - Functions/Calculations - Statistical Simulation - Self Service Data Preparation - Predictive Analytics - Generative AI - AI Copilot - Data Visualization - Reporting & Statistics - For Healthcare - Key Performance Indicators - Planning Tools - Monte Carlo Simulation - Multi-Channel Data Collection - KPI Monitoring - Data Source Connectors - Forecasting - Alerts/Notifications - Data Import/Export - Real-Time Analytics - Decision Tree - Data Analysis Tools - Modeling & Simulation - Trend Analysis - Dashboard - Visual Analytics - Performance Metrics - AI/Machine Learning - Data Replication **Communication** - Wiki Documentation - Community Forum - Customer Ideation - NPS of Customers **Execution** - Team Collaboration - Project Management - Task Management - Workflow Management - Portfolio Management - Evaluation Management - Communication Management - Feedback Management **Management** - Updates - Audit Trail - Integration **Functionality** - Sentiment Analysis - Tagging - Note Taking - Integrations **Planning** - Task Ranking - Kanban Board - Custom Workflows - Projections - Prioritization **Roadmapping** - Roadmaps - Timelines **Generative AI** - AI Text Generation - Generative AI **Additional Functionality** - Brainstorming - Drag & Drop - AI Copilot - Customizable Branding - Data Import/Export - Activity Tracking - Role-Based Permissions - Progress Tracking - Single Sign On - Mobile Access - SSL Security - Project Tracking - Alerts/Notifications - Idea Development - Prioritization - Engagement Tracking - Archiving & Retention - Collaboration Tools - Real-Time Notifications - Generative AI - Ideation - Activity Dashboard - Reporting & Statistics - Chat/Messaging - Polls/Voting - API - Trend Analysis - Configurable Workflow - Data Visualization - Commenting/Notes **Workflow Management** - Time Tracking - Progress Monitoring - Progress Tracking - Status Tracking - Activity Tracking - Milestone Tracking - Task Progress Tracking - Project Tracking **Agentic AI - Workflow Management** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making **Additional Functionality** - Task Management - Collaboration Tools - Real-Time Updates - Access Controls/Permissions - Task Planning - Product Lifecycle Management - Communication Management - Data Import/Export - Activity Dashboard - Real-Time Notifications - API - Resource Management - Planning Tools - Drag & Drop - Commenting/Notes - Customizable Fields - Calendar Management - Third-Party Integrations - Workflow Management - Task Scheduling - Requirements Management - Project Management - @mentions - Multiple Projects - Reporting & Statistics - Project Planning - Single Sign On - Document Storage - Release Planning - Customer Journey Mapping - AI Copilot - Gantt/Timeline View - Reporting/Analytics - Email Management - To-Do List - Surveys & Feedback - Deadline Management - Generative AI - Product Roadmapping - Idea Management - Real-Time Data - Agile Methodologies - Timeline Management - File Management - Data Security - Project Templates - Feedback Management - Tagging - Template Management - Guest Access - Visualization **Additional Functionality** - Drag & Drop - Template Management - Approval Process Control - Customizable Dashboard - Rules-Based Workflow - Document Management - Monitoring - Progress Tracking - Workflow Configuration - Collaboration Tools - Commenting/Notes - Task Management - Forms Management - No-Code - Data Import/Export - Email Management - Customizable Reports - Access Controls/Permissions - Graphical Workflow Editor - Real-Time Data - API - Search/Filter - AI Copilot - Mobile Access - Customizable Fields - Activity Tracking - Compliance Tracking - Role-Based Permissions - Reporting/Analytics - Project Workflow - Activity Dashboard ## Top Productboard Alternatives - [UserVoice](https://www.g2.com/products/uservoice/reviews) - 4.5/5.0 (232 reviews) - [airfocus by Lucid](https://www.g2.com/products/airfocus-by-lucid/reviews) - 4.4/5.0 (139 reviews) - [Asana](https://www.g2.com/products/asana/reviews) - 4.4/5.0 (13,282 reviews)