Verified User in Computer Software
AC
Verified User in Computer Software
Small-Business (50 or fewer emp.)
"Easy, Straightforward Onboarding Content Creation"
4/5
What do you like best about Product Fruits?

The easy and straightforward way of creating onboarding content Review collected by and hosted on G2.com.

What do you dislike about Product Fruits?

That it doesn't really work with iFrames Review collected by and hosted on G2.com.

Verified User in Computer Software
UC
Verified User in Computer Software
Mid-Market (51-1000 emp.)
"Easy Setup, Powerful Capabilities, and Great Value"
5/5
What do you like best about Product Fruits?

Many capabilities without difficult set up. Product is easy to understand. Great value for money. Review collected by and hosted on G2.com.

What do you dislike about Product Fruits?

Nothing particularly. I am happy with the product. Review collected by and hosted on G2.com.

SS
Saurabh S.
Business Analyst
Mid-Market (51-1000 emp.)
"Good Tool for Knowledge Base Article"
4.5/5
What do you like best about Product Fruits?

Great tool to create Knowledge base articles for a product. Provide AI features like summary, search, help center etc.

The tool is easy to configure and user friendly. Review collected by and hosted on G2.com.

What do you dislike about Product Fruits?

Seems to be a good tool. Though the article editor formatting options can be improved. Review collected by and hosted on G2.com.

Nandini N.
NN
Nandini N.
Founder's Office
Small-Business (50 or fewer emp.)
"I am responsible for driving production adoption at Founder's Office at Procuzy."
4/5
What do you like best about Product Fruits?

Something that I love the most about the tool is that it is extremely intuitive Review collected by and hosted on G2.com.

What do you dislike about Product Fruits?

For someone who does not come from product marketing background, it might feel overwhelming as to what shall I do first. Proactive support from product fruits in this area might ass more value. Review collected by and hosted on G2.com.

Verified User in E-Learning
UE
Verified User in E-Learning
Enterprise (> 1000 emp.)
"Communicate changes, new features and guide users easily and without relying on dev team"
4.5/5
What do you like best about Product Fruits?

I appreciate the autonomy it gives the product team. I can create tooltips, checklists, communicate product changes or new products directly through the interface, with highly flexible segmentation rules and without depends on dev team and deploys. It give us speed. And this enable us to test activation hypoteses efficiently, deliver contextual communication about plataform changes and helps analyze engagement and iterate rapidly. Review collected by and hosted on G2.com.

What do you dislike about Product Fruits?

The visual customization is still limited. In some cases, its some cases, its hard to fully aling with our design system and maintain visual consistency. Additionally, integrating specific platform events can require som initial technical effort, depending on our stack. Review collected by and hosted on G2.com.

WH
Wouter H.
Client Success Manager
Small-Business (50 or fewer emp.)
"Easy to setup and really helpful for our clients"
3.5/5
What do you like best about Product Fruits?

The setup is very quick and straightforward. The platform is intuitive, easy to implement, and allows us to create onboarding flows without much technical effort. Review collected by and hosted on G2.com.

What do you dislike about Product Fruits?

Some advanced customization and integrations are limited. Reporting and analytics could be more detailed to give deeper insights into user behavior. Review collected by and hosted on G2.com.

Verified User in Computer Software
UC
Verified User in Computer Software
Small-Business (50 or fewer emp.)
"Seems like a really solid product"
4/5
What do you like best about Product Fruits?

Easy to setup, lots of flexibility out of the box, seems to handle responsiveness reasonably well (i.e. hotspot location moving with screen resizing). The segmentation looks fairly good, particularly with the ability to push/pull data from Hubspot. Also happy with integration into Heap. Review collected by and hosted on G2.com.

What do you dislike about Product Fruits?

Not WCAG AA compliant, MAU based pricing means that it will fluctuate and will increase over time. We have an issue with other products and how they track MAU users so for us there is a chance we could be overcharged if not setup accurately. Would like the Knowledge Base to be able to be an outside integration i.e. HelpJuice. Review collected by and hosted on G2.com.

Verified User in Logistics and Supply Chain
UL
Verified User in Logistics and Supply Chain
Small-Business (50 or fewer emp.)
"All-in-One Onboarding and Engagement Tool That’s Easy to Use"
5/5
What do you like best about Product Fruits?

Product Fruits has been a huge help for our team. It covered everything we were looking for at a price that actually made sense compared to other tools we looked at. We use it for product tours, onboarding flows, in-app notifications, newsfeed, and a knowledge base, and we were surprised by some great extras like collecting customer feedback right in the app and the AI chat. Getting started was quick and straightforward, and now our customer success and product teams can easily update things on their own without needing engineering. The platform is simple to use, powerful, and the support team is always responsive. Review collected by and hosted on G2.com.

What do you dislike about Product Fruits?

There is a tiny bit of a learning curve with implementing the tours, but after training sessions with the team it is quite simple to understand. Review collected by and hosted on G2.com.

Verified User in Information Technology and Services
UI
Verified User in Information Technology and Services
Small-Business (50 or fewer emp.)
"Smooth onboarding experience with powerful guidance tools"
4.5/5
What do you like best about Product Fruits?

Product Fruits makes it incredibly easy to create in-app onboarding flows and tooltips without any coding. It will provides useful analytics to track user engagement, which helps us collect user details on one dashboard. Review collected by and hosted on G2.com.

What do you dislike about Product Fruits?

While it’s feature-rich, the initial setup can feel a bit overwhelming because there are many configuration options. Need to improve initial setup flow. Review collected by and hosted on G2.com.

Pablo R.
PR
Pablo R.
CTO
Small-Business (50 or fewer emp.)
"Great onboarding tours for our customers"
4.5/5
What do you like best about Product Fruits?

What I like most about Product Fruits is how easy it is to install and integrate into the platform. It’s a cost-effective solution that delivers outstanding value and helps create smooth onboarding experiences for customers. Review collected by and hosted on G2.com.

What do you dislike about Product Fruits?

So far, everything has been very smooth, and I haven’t encountered any drawbacks. Review collected by and hosted on G2.com.