--- title: Product Fruits Reviews meta_title: 'Product Fruits Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 245 reviews by the users' company size, role or industry to find out how Product Fruits works for a business like yours. aggregate_rating: rating_value: 4.7 review_count: 245 scale: '5' date_modified: '2026-08-11' parent_category: name: Collaboration & Productivity url: https://www.g2.com/categories/collaboration-productivity --- # Product Fruits Reviews **Vendor:** Product Fruits **Category:** [Digital Adoption Platforms](https://www.g2.com/categories/digital-adoption-platform) **Average Rating:** 4.7/5.0 **Total Reviews:** 245 ## About Product Fruits No-code product adoption platform — user onboarding, feature adoption and in-app support, powered by Elvin AI. Product Fruits is a digital adoption platform that helps product and customer success teams guide users to value, drive feature adoption and deliver in-app support. Without writing code. Build product tours, checklists, hints, tooltips and announcements to onboard new users and roll out new features. Layer in an in-app help center, embedded knowledge base and NPS surveys to scale support and catch friction before it becomes a ticket. Two things set Product Fruits apart: 1. Flows guide every user to the next right step. Instead of showing everyone the same generic tour, Flows adapt to where each user is — their role, their progress, their behavior — so the right guidance appears at the right moment. Users never get stuck, and they never see steps they've already mastered. 2. Elvin, the built-in AI agent, is the speed layer. It generates onboarding flows, copy and adaptive logic in minutes — no design or engineering sprints. Teams ship and iterate on their own. #Who it's for Built for product teams who own activation and adoption, and CS teams who own retention and support. Common industries include financial services, education, healthcare, e-commerce and SaaS. #What you can do with Product Fruits - Shorten time to value with personalized onboarding journeys - Increase feature adoption by guiding users to new capabilities - Reduce churn by addressing struggles before users disengage - Scale onboarding across thousands of users without manual effort - Lower support tickets with contextual answers where users need them #How it works Setup takes two steps. First, install the Product Fruits Chrome extension to build tours and guidance flows visually. Then add a JavaScript snippet to your application to publish experiences live. Most teams complete setup in under an hour. #What's included - Flows & guidance: Adaptive product tours, checklists, tooltips and beacons that route each user to their next right step - AI personalization: Elvin designs flow structure and copy that adapts to each user - In-app communication: AI-generated announcements, banners, pop-ups and newsfeeds that keep users informed about updates and features - Feedback & insights: Elvin creates contextual and NPS surveys based on user behavior, capturing sentiment and surfacing friction - Knowledge & support: Centralized help center and Elvin Copilot answering questions from your approved sources, #Why teams choose Product Fruits AI powers every feature and Flows make sure that power lands at the right moment. From building tours to answering support questions, Product Fruits personalizes each step of the journey. The result: faster adoption, higher satisfaction and fewer support escalations. ## Product Fruits Pros & Cons **What users like:** - Users love the **ease of use** of Product Fruits, allowing swift onboarding and effortless creation of guides and tips. (49 reviews) - Users love the **easy setup** of Product Fruits, allowing seamless onboarding and saving valuable time. (38 reviews) - Users find the **intuitive design** of Product Fruits enhances onboarding, making it easy for non-technical members to use. (36 reviews) - Users appreciate the **excellent customer support** of Product Fruits, praising the team's responsiveness and effective communication. (33 reviews) - Users love the **intuitive and user-friendly interface** of Product Fruits, making interactive content creation effortless and effective. (27 reviews) - Users value the **easy implementation** of Product Fruits, enabling quick setup and efficient user guidance without coding. (18 reviews) - Helpful (18 reviews) - Guidance (17 reviews) - Easy Creation (16 reviews) - Value (15 reviews) **What users dislike:** - Users find **limited customization** frustrating, especially regarding advanced design options and styling flexibility for Product Fruits. (21 reviews) - Users experience a notable **learning curve** initially due to the multitude of features and settings in Product Fruits. (18 reviews) - Users find **difficult customization** challenging due to the need for development work and limited styling flexibility in Product Fruits. (8 reviews) - Users experience **poor reporting** with Product Fruits, finding analytics unsatisfactory and lacking deeper insights for better decision-making. (8 reviews) - Users find the product **expensive** due to fluctuating MAU-based pricing and costly third-party tool requirements. (7 reviews) - Limited Features (7 reviews) - Editing Difficulties (6 reviews) - Limited Functionality (5 reviews) - Users experience **editor issues** with manual saves, lag, and clunky UI, impacting usability during content creation. (4 reviews) - Lack of Guidance (4 reviews) ## Product Fruits Reviews ### 1. Effortless In-App Guidance and Onboarding—No Extra Code Needed **Rating:** 5.0/5.0 stars **Reviewed by:** Sanket P. | Software Engineer, Small-Business (50 or fewer emp.) **Reviewed Date:** January 20, 2026 **What do you like best about Product Fruits?** What I like most about the product fruits is how easy it is to guide users inside the product without writing extra code. The UI torus, hints, and tooltips feel natural and not forced. It helps a lot with user onboarding, especially for new users who don't know where to click or what to do next. This reduces confusion and support questions. I really like that it allows non-technical team members to create tours and announcements without depending on developers every time. The feedback and survey features are useful. You can quickly understand what users like, where they are stuck, and what features they want next. It integrates smoothly with most modern web apps. and the setup is straightforward, even for backend developers who don't want to spend too much time on UI tools. The ability to target specific users or segments makes it powerful. You can show the right message to the right user at the right time. **What do you dislike about Product Fruits?** Sometimes the UI customization options feel limited, especially if you want very custom designs that match your brand exactly. For smaller teams or startups, the pricing can feel slightly high, especially if you only need a few features. There can be a learning curve at the beginning, as there are many features and settings to understand before using it fully. Performance can feel a bit slow when managing large numbers of tours or feedback in teams inside the dashboard. Some advanced features require manual configuration, which may take extra time during initial setup. Analytics are useful but could be more detailed, especially for tracking long-term user behavior trends. Occasionally, the UI torus may need manual readjustment when the product UI changes frequently. **What problems is Product Fruits solving and how is that benefiting you?** Product fruits solve the problem of users not understanding how to use the product properly after signup; this is a very common issue in SaaS products. It reduces the need for constant training sessions, demos, and support tickets, saving both time and money for the team. It helps teams launch new features smoothly because users are guided directly inside the product instead of reading long documentation. From a backend developer's point of view, it saves effort because you don't need to build an onboarding flow from scratch. The tool handles most of it. It improves user retention, as users feel more confident and comfortable using the product from day one. Feedback tools help collect real user insight, which makes product decisions more data-driven instead of guesswork. It benefits the whole company by creating a better user experience, which leads to happier users and fewer churn issues. It helps teams validate ideas faster, because you can collect feedback directly from users instead of guessing what they want. It makes conversations with stakeholders clearer since you can show real user response instead of assumptions. It allows the product team to prioritize features better because decisions are based on actual user pain points. It reduces the gap between users and developers. as feedback comes straight from inside the product. It helps identify small usability issues early, before they turn into big complaints or reasons for churn. It gives confidence during product changes because you can measure user reaction immediately after a release. Over time, it builds a strong feedback loop, where users feel heard and the product keeps improving naturally. It helps teams spot confusing flows quickly, like where users get stuck or drop off, without digging deep into logs or analytics. It saves time for product managers because feedback comes already organized and contextual, not scattered across emails or chats. It makes users feel more involved in the product journey, which increases trust and long-term usage. It reduces guesswork during UI or feature changes since you can check real reactions instead of relying on assumptions. it supports continuous improvements, because small insights collected regularly lead to better product decisions over time., ### 2. Good Tool is Getting Better **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Computer & Network Security | Mid-Market (51-1000 emp.) **Reviewed Date:** September 03, 2025 **What do you like best about Product Fruits?** Very responsive, fast AI. AI bot performance and its providing links to more information after a query is very impressive. Tooltips are very customizable and powerful. Life Ring icon in the UI can be located absolutely anywhere, and offers fine-tuned placement. News callout dialog box is well executed. UI is generally very good. Articles offer great formatting tools and copying/pasting content into them was a breeze. AI chat may be the best in the segment. Confluence integration is good as well. Implementation was a snap. Very responsive customer support. **What do you dislike about Product Fruits?** Styles could be a bit better. the Life Ring knowledge center could offer a bit more style choices. Tooltip icons could be offered in a custom size. Sometimes Tooltips fight you a little on placement, but its still one of the best tools when it comes to TT. When the Life Ring expands to a larger help widget window, the window could be bigger/size-customizable. Analytics needs a bit more work, but it's getting there. Would prefer the option to keyword search scraped web content by default or else have it integrated as a searchable source a bit easier and not just as an ai-source, as some users still don't treat the ai bot as a search engine or use it to its fullest potential. UserGuiding and others are a bit better there, but if you're using the integrated PF knowledge base its not an issue. Some integrations require third-party tools that cost $$$$. Would like to see scraped web content embedded in life ring help center widget. As time goes on and doc moves into native knowledge centers provided by PF and others, perfectly handling and embedding web-scraped sources will be less important. **What problems is Product Fruits solving and how is that benefiting you?** Tooltips provide critical information about product technical settings and tutorials/tours as well as product news, announcements and updates. ### 3. Sleek, modern platform backed by brilliant customer support! **Rating:** 5.0/5.0 stars **Reviewed by:** Kerry F. | Head of Customer Success, Small-Business (50 or fewer emp.) **Reviewed Date:** January 09, 2026 **What do you like best about Product Fruits?** Product Fruits is incredibly user-friendly with a modern, light UI that makes our workflow feel seamless. We can quickly create and deploy announcements for our clients without any technical friction. Additionally, their support is brilliant; they use an auto-bot for quick wins, but they make it very easy to transition to a real human if you have a specific question, it’s a frustration-free experience! **What do you dislike about Product Fruits?** I would love to be able to post an image announcement taking up the entire space with a button overlayed rather than having to have side text too. Other than that honestly, there isn’t much to dislike. If I had to pick something, it would just be the learning curve of keeping up with all their new updates, though we are actually really looking forward to trying out the newer features as they are released. **What problems is Product Fruits solving and how is that benefiting you?** It has solved the problem of slow communication with our user base. Instead of waiting for development time to push updates, we can use Product Fruits to instantly announce news and guide our clients. It has significantly improved our "speed to market" for client communications and reduced the burden on our support team by making information more accessible. ### 4. Transforms User Onboarding with Speed and Precision **Rating:** 4.5/5.0 stars **Reviewed by:** Amit y. **Reviewed Date:** January 26, 2026 **What do you like best about Product Fruits?** I really like how Product Fruits turns onboarding into a continuous, measurable growth lever. The no-code editor is fantastic because it lets me quickly deploy tours, hints, and announcements directly inside the product without waiting on engineering. Contextual triggers and segmentation are awesome features as they ensure users receive guidance when it’s relevant, improving adoption without causing noise. I also appreciate the built-in analytics that help me see if onboarding elements are truly driving behavior. Product Fruits provides speed, precision, and control, making user education practical and scalable. The initial setup was straightforward, and I could start using it almost immediately. Overall, it feels like a practical partner that helps users understand the product faster and with far less frustration. **What do you dislike about Product Fruits?** One area where Product Fruits could improve is depth and flexibility for more advanced use cases. While the no-code approach is great for speed, certain highly customized flows or complex logic can feel limiting without workarounds. Analytics are useful for understanding engagement, but deeper behavioral insights or more advanced reporting options would make it easier to tie onboarding directly to long-term retention or revenue impact. Additionally, as the number of onboarding elements grows, managing and organizing them can become slightly cumbersome, so stronger content management and scaling controls would help. These aren’t blockers, but addressing them would make Product Fruits even stronger for mature, fast-growing products. **What problems is Product Fruits solving and how is that benefiting you?** I use Product Fruits to drive user adoption by providing in-app guidance and onboarding, reducing reliance on support. It centralizes education, lowers confusion, and speeds up feature adoption, allowing non-technical teams to manage experiences independently while reducing support tickets. ### 5. Transforms Onboarding with Interactive Guidance **Rating:** 4.5/5.0 stars **Reviewed by:** Isabella . **Reviewed Date:** January 24, 2026 **What do you like best about Product Fruits?** I appreciate how Product Fruits has reduced the constant questions from users. It guides people through clear tours, hints, and checklists, which helps them understand features while using them, making onboarding supportive instead of overwhelming. Product Fruits helps to address the uncertainty and frustration of users signing up and then disappearing by letting me step in right when they feel stuck. It provides a sense of involvement without constant interaction, allowing users to move forward without getting lost, giving me genuine satisfaction. The in-app guidance is particularly useful because it changes user behavior effectively, and I use tours and hints to reassure users at the right moments. Checklists are also valuable as they give a sense of progress that motivates users rather than confuses them. Product Fruits bridges insight and action for me, actively addressing problems within the product where users experience them. Switching to Product Fruits was more about a change in mindset than just tools, providing intentional guidance instead of reactive support. The initial setup felt approachable, allowing us to create tours without developer help, which was reassuring and built confidence in using the tool. **What do you dislike about Product Fruits?** There are moments when Product Fruits makes me slow down more than I want to. Some customizations feel limiting when I am trying to shape very specific user journeys and I end up adjusting my idea instead of the tool. Analytics also leave me slightly unsatisfied because I can sense improvement emotionally but cannot always see it clearly in the data. That gap between what I feel is working and what the numbers show can be frustrating and I wish the insights were deeper and easier to act on. **What problems is Product Fruits solving and how is that benefiting you?** I use Product Fruits to guide users through features with tours, hints, and checklists. It reduces user confusion and support pressure, making onboarding feel supportive and intentional, solving the problem of users disengaging before using crucial features. ### 6. Intuitive Platform with Stellar Support **Rating:** 4.0/5.0 stars **Reviewed by:** MOHD ANAS K. | Deputy Project Lead, Mid-Market (51-1000 emp.) **Reviewed Date:** January 19, 2026 **What do you like best about Product Fruits?** I really appreciate the superb customer support from Product Fruits. They don't just stop at troubleshooting but act as true partners, offering quick and knowledgeable responses. Their help with onboarding setup and best-practice recommendations is invaluable. I also like how easy the initial setup was; it was quick and simple. The intuitive interface and ready-made templates meant I could launch onboarding flows within hours. I enjoy the fact that the platform is intuitive and makes everything straightforward, reducing my reliance on developer involvement. **What do you dislike about Product Fruits?** I find difficult customization challenging due to required development work and limited styling flexibility in Product Fruits. Some advanced customization options—particularly around design, animations, or complex user flows—can feel limited compared to more enterprise-focused tools. Performance and loading behavior can occasionally be an issue, especially in applications with complex interfaces or a large number of active tours and tooltips. **What problems is Product Fruits solving and how is that benefiting you?** Product Fruits reduces churn in B2B SaaS platforms by educating users with personalized onboarding flows and guides. The superb customer support, ease of setup, and intuitive interface minimize developer involvement, speeding up implementation. ### 7. Highly Customizable with Excellent Support, Would Benefit From More Tutorial Guidance **Rating:** 5.0/5.0 stars **Reviewed by:** Vlad S. | Product Manager, Enterprise (> 1000 emp.) **Reviewed Date:** November 03, 2025 **What do you like best about Product Fruits?** I really like the flexibility that Product Fruits gives you. The number of approaches and available customization compared to the competitors (like Userpilot) is much higher. I also like their Customer Support. I had an assigned person who helped me to prepare the demo for my manager and get final purchase approval. They also extended my free trial maybe 3-4 times, 2 weeks each, because I didn't have time to check all the features. Easy to integrate, just sent an automatic email with developer docs to my developers right from the Product Fruits dashboard, and integration was quick and painless. **What do you dislike about Product Fruits?** I would love more guidance on how to actually build robust tutorials. It was fine for me, as I was familiar with similar tools before, but for a complete newbie, you should expect to rely more on customer support and help of the implementation manager (which Product Fruits gladly offers). **What problems is Product Fruits solving and how is that benefiting you?** They help us to onboard new people to the product more quickly and show them all the hidden features they didn't know existed. They also help to gather their feedback in an unobtrusive and consistent way through simple, customizable NPS / CSAT forms. Moreover, Product Fruits provides a really cool feedback form, with the ability to capture a screen with video or a screenshot right from the form. ### 8. Product Fruits: Easy, Effective and User Friendly Onboarding user solutions **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Computer & Network Security | Enterprise (> 1000 emp.) **Reviewed Date:** January 20, 2026 **What do you like best about Product Fruits?** I use Product Fruits to create product tours, onboarding guides, and announcements, which helps users understand features easily and use the product better. I like Product Fruits because it is easy to use, quick to set up, and helps create clear onboarding and feature guides without much technical support. I also like the clean interface and how smoothly it integrates with the product. The analytics and customization options are simple and helpful. The initial setup was very easy, and it didn't take much time to set up, allowing us to start onboarding tasks quickly. **What do you dislike about Product Fruits?** Some advanced features take time to learn and there are few customization options that feel limited. More templates and flexibility would make it even better. **What problems is Product Fruits solving and how is that benefiting you?** I use Product Fruits to create product tours, onboarding guides, and announcements. It reduces user confusion, improves onboarding, and guides users to new features without extra support staff. ### 9. Effortless Onboarding with Product Fruits **Rating:** 4.5/5.0 stars **Reviewed by:** Vivek S. | Associate Engineer, Computer Software, Enterprise (> 1000 emp.) **Reviewed Date:** January 15, 2026 **What do you like best about Product Fruits?** I like how easy it is to create onboarding flows with Product Fruits without any coding. The AI-powered tours save a lot of time and make in-app guidance feel natural for users. It's fantastic having onboarding, announcements, and feedback tools all in one platform, which simplifies managing product adoption. The initial setup was easy; the installation was straightforward, and the no-code interface made it simple to start creating onboarding flows right away. We were able to launch our first tours quickly without needing much technical support. Product Fruits fits our needs much better as it's easier to set up, more flexible, and less dependent on engineering. It helps save a lot of time for product teams. **What do you dislike about Product Fruits?** One area where Product Fruits could improve is the analytics depth for more advanced user behavior tracking. Some complex tours also take a bit of time to fine-tune initially. That said, the product team releases updates frequently, so these limitations feel manageable rather than blocking. **What problems is Product Fruits solving and how is that benefiting you?** I use Product Fruits to improve user onboarding and feature adoption, creating interactive tours and tooltips without engineering effort. The AI-powered setup guides users and collects feedback, increasing engagement and activation. ### 10. Natural, Non-Intrusive In-App Guides That Boost Onboarding and Adoption **Rating:** 4.0/5.0 stars **Reviewed by:** Nitesh C. | Senior Implementation Advisor, Information Technology and Services, Small-Business (50 or fewer emp.) **Reviewed Date:** January 15, 2026 **What do you like best about Product Fruits?** What I like most about Product Fruits is how naturally it helps users understand a product. The in-app guides and tips feel helpful rather than intrusive, and it’s easy to set everything up without needing engineering support. It clearly focuses on improving the user experience while helping teams drive better onboarding and feature adoption. **What do you dislike about Product Fruits?** If I had to point out a downside, it would be that some advanced customizations and deeper analytics feel a bit limited unless you move to higher plans. Also, for very complex products, certain flows can require workarounds rather than fully flexible logic. That said, these are fairly minor compared to the overall value it provides. **What problems is Product Fruits solving and how is that benefiting you?** Product Fruits solves the problem of users struggling to understand and adopt a product after sign-up. Instead of relying on long docs or constant support tickets, it enables clear in-app guidance, announcements, and feedback collection right where users need it. That benefits me by reducing onboarding friction, lowering support dependency, and helping users reach value faster. It also gives better visibility into where users get stuck, so improvements can be made proactively rather than reactively. ### 11. Effortless User Guidance with Room for Customization **Rating:** 4.5/5.0 stars **Reviewed by:** Apna K. | Computer , Computer Networking, Small-Business (50 or fewer emp.) **Reviewed Date:** January 13, 2026 **What do you like best about Product Fruits?** I really like how Product Fruits makes in-app user guidance easy and practical without requiring heavy technical work. The initial setup was very easy and straightforward, with quick installation by adding the tracking script, and it took very little time with clear instructions. **What do you dislike about Product Fruits?** I find the advanced customization options a bit limited. While it's great that you don't need to code, it would be nice to have deeper design or behavior customization like animations, logic, or styling. Also, the analytics could be stronger—basic engagement metrics are helpful, but having more detailed insights like deeper funnel analysis or user segmentation would really help in measuring the real impact. There's also a learning curve for advanced features; setting up more complex flows can take time to understand without additional documentation or examples. **What problems is Product Fruits solving and how is that benefiting you?** Product Fruits highlights powerful features at the right moment, reducing user confusion and support overload. It provides in-app guidance and helps with onboarding, making user guidance easy without heavy technical work. ### 12. Effortless Onboarding with Intuitive No-Code Solutions **Rating:** 5.0/5.0 stars **Reviewed by:** Harsh A. **Reviewed Date:** January 13, 2026 **What do you like best about Product Fruits?** I like the no-code setup of Product Fruits and its intuitive in-app guidance. Creating tooltips, tours, and announcements is easy, helping users adopt features faster and reducing support efforts. Product Fruits works really well for targeted onboarding, allowing us to show the right tips to the right users at the right time, which enhances user experience and makes adoption smoother. The initial setup was very easy due to the clear documentation and intuitive UI, enabling us to launch in-app guides quickly without needing developer support. I also value how effective it is for onboarding and appreciate the strong value it delivers. **What do you dislike about Product Fruits?** One area for improvement in Product Fruits is advanced customization. Some styling and targeting options feel limited, and deeper analytics or reporting would help better measure onboarding impact. **What problems is Product Fruits solving and how is that benefiting you?** Product Fruits solves low feature adoption, user confusion, and high support load by guiding users in-app, improving engagement, and reducing churn, all without coding. ### 13. Effortless Onboarding with Product Fruits **Rating:** 4.0/5.0 stars **Reviewed by:** Pranavi B. | Environment, Health and Safety Manager **Reviewed Date:** January 15, 2026 **What do you like best about Product Fruits?** I appreciate the simplicity and flexibility of Product Fruits. It makes it possible for us to quickly build tooltips, tours, and announcements without relying heavily on developers. This tool significantly helps in enhancing user adoption and reducing confusion without a lot of development effort. We find it effective for onboarding new users, guiding them through core features, and communicating product updates using tooltips, tours, and in-app messages. **What do you dislike about Product Fruits?** There are times when customization feels slightly limited for very complex use cases, and initial setup can take some time to fully understand all features. More advanced styling, behavior-based targeting, and segmentation would help for complex use cases. Setup could be streamlined with better templates, presets, and guided configuration during onboarding. **What problems is Product Fruits solving and how is that benefiting you?** I use Product Fruits to onboard users, guiding them through features and updates with tooltips and tours, which improves adoption and reduces confusion without heavy development. ### 14. Streamlined User Onboarding with Intuitive Guides **Rating:** 4.5/5.0 stars **Reviewed by:** Rajesh S. **Reviewed Date:** January 15, 2026 **What do you like best about Product Fruits?** I appreciate how easy Product Fruits makes it to guide users without needing constant support. Its user interface is so easy, which is a big plus. I especially use walkthroughs, tooltips, and in-app announcements, as they help me guide new users step by step and explain features exactly when they need it. The initial setup was quite easy for me; the installation and basic configurations didn't take much time, and I was able to create guides without needing much technical help. **What do you dislike about Product Fruits?** I like to see more analytics to track how users interact with guide. If it showed more detailed performance data for each guide, for example, I like to see where users drop off a walkthrough, how long they spend on each step. **What problems is Product Fruits solving and how is that benefiting you?** I use Product Fruits to guide users and introduce new features, reducing confusion and support requests. ### 15. Its amazing :) Product Fruits: Innovative Simplicity with Seamless, User-Friendly Design **Rating:** 5.0/5.0 stars **Reviewed by:** Shahrukh k. | support advisor, Mid-Market (51-1000 emp.) **Reviewed Date:** January 21, 2026 **What do you like best about Product Fruits?** Its great, I love that Product Fruits combines innovation with simplicity. It seems to blend seamless design and functionality to make products more accessible and user friendly **What do you dislike about Product Fruits?** There is nothing yo dislike, everything is good with this i love this :) **What problems is Product Fruits solving and how is that benefiting you?** Product Fruits is really tackling the challenge of providing deep, actionable insights into customer behavior and product performance. It helps businesses optimize their offerings based on data, making it easier to understand what drives sales and engagement. ### 16. Intuitive Onboarding, Needs Better Customization **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User **Reviewed Date:** January 28, 2026 **What do you like best about Product Fruits?** I use Product Fruits to introduce new users and improve customer satisfaction by reducing support queries. I like its easy-to-use interface, which doesn't require one to be a tech expert. It creates interactive, personalized experiences that guide users through the products by providing tooltips, hints, and support when needed. The initial setup was simple too. **What do you dislike about Product Fruits?** I don't like the limited customization for complex cases and the pricing for larger teams. **What problems is Product Fruits solving and how is that benefiting you?** I use Product Fruits to introduce new users and reduce support queries, improving customer satisfaction. It creates interactive, personalized experiences that guide users with tooltips and hints when needed. ### 17. Great Tool for New User Training **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Computer Software | Small-Business (50 or fewer emp.) **Reviewed Date:** September 25, 2025 **What do you like best about Product Fruits?** The Product Fruits team has been fantastic since our first introduction call. I received a thorough walk-through of the services tailored to our business needs, and their support system has been excellent. Ricardo and his team have been especially helpful and responsive. The platform itself is very user-friendly once you take the time to familiarize yourself with the features. I really appreciate that I have full control over creating and customizing tours for our company, while also having reliable support when needed. We are currently using the tours for new users, which helps alleviate the onboarding team from answering repetitive FAQs and allows employees to learn the system at their own pace. Our IT team found implementation and integration to be smooth and straightforward, which made adoption even easier. We use Product Fruits on a weekly basis to support onboarding and training. Overall, Product Fruits is a strong solution that has added real value to our onboarding process, and I look forward to expanding its use across other areas of our business. **What do you dislike about Product Fruits?** The only challenge I’ve noticed is needing to manually save every time an edit is made to a tour. An auto-save feature or version history log would be a great improvement, helping to avoid the risk of losing hours of work if something isn’t saved. **What problems is Product Fruits solving and how is that benefiting you?** Product Fruits has helped us solve the challenge of repetitive onboarding questions and FAQs from new users. By creating guided tours, new employees can learn how to use our systems at their own pace, reducing the need for the onboarding team to walk through the same processes multiple times. This saves our team valuable time and ensures consistency in training. The tours also improve the overall user experience by making our systems easier to navigate from day one. ### 18. No-Code Ease, Intuitive Onboarding Power **Rating:** 4.5/5.0 stars **Reviewed by:** kambhampati venkata k. | Technical Analyst, Information Technology and Services, Small-Business (50 or fewer emp.) **Reviewed Date:** January 23, 2026 **What do you like best about Product Fruits?** I like the no-code deployment tool and the ease of use with Product Fruits. The product is smooth and intuitive. I'm impressed with how it only takes us an hour to learn and operate. **What do you dislike about Product Fruits?** I don't like the limited customization and branding options. Also, the analytics feature should be upgraded in the future. **What problems is Product Fruits solving and how is that benefiting you?** I use Product Fruits to improve user onboarding, increase feature adoption, and reduce churn. It helps solve high support costs with low interaction and user churn. I like its no-code deployment tool and ease of use. ### 19. Effortless Guide Creation with Outstanding Support **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Maritime | Mid-Market (51-1000 emp.) **Reviewed Date:** December 04, 2025 **What do you like best about Product Fruits?** This tool is easy to use yet offers powerful features. I found the interactive guide creation process to be much better than what other tools on the market provide. The support team is also excellent. **What do you dislike about Product Fruits?** Some features were taken away in a recent major update, but after I contacted support, they restored them to our account within 24 hours. I really appreciated how quickly they responded. **What problems is Product Fruits solving and how is that benefiting you?** The platform offers a dedicated knowledge base that users can search to find articles directly within our interface, while also providing the option to access the content in a separate, dedicated location. It features in-app product announcements, as well as interactive tours and helpful hints. ### 20. No-Code Simplicity with Powerful Analytics **Rating:** 4.0/5.0 stars **Reviewed by:** Prajval C. | Deputy Manager Performance Insights, E-Learning, Mid-Market (51-1000 emp.) **Reviewed Date:** January 20, 2026 **What do you like best about Product Fruits?** I love that Product Fruits is no-code, allowing anyone in my team to use it without relying on coders. The analytics that track user progress are great, as they give us insights for future changes. Also, I've heard they have a good self-support and help team, which sounds promising. Setting it up was super easy too. **What do you dislike about Product Fruits?** None as of now **What problems is Product Fruits solving and how is that benefiting you?** Product Fruits boosts user retention and app usability with easy pop-ups. It's no-code, so my team can enhance interfaces without developers, while tracking user analytics for insights. ### 21. Easy Implementation, Happy Dev **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Computer Software | Small-Business (50 or fewer emp.) **Reviewed Date:** September 26, 2025 **What do you like best about Product Fruits?** Product Fruits made it really easy for us to build onboarding flows, tooltips, and checklists without heavy coding. The UI is straightforward, and the customization options allowed us to match our brand look and feel. As the developer who integrated it, I appreciated the clear documentation and fast setup — it didn’t take long to get everything live. **What do you dislike about Product Fruits?** Some advanced customization still required a bit of extra coding, and the styling flexibility could be improved. But overall, the limitations are minor compared to the value it delivers. **What problems is Product Fruits solving and how is that benefiting you?** We use Product Fruits to guide new users through our platform and reduce onboarding friction. It has noticeably lowered support requests from first-time users and helped us communicate new features more effectively. The biggest benefit is saving development time — we can launch new onboarding experiences without needing a full dev cycle. ### 22. Instantly happy. Full featured. Better price than competitors. **Rating:** 5.0/5.0 stars **Reviewed by:** Adam C. | CEO, Small-Business (50 or fewer emp.) **Reviewed Date:** September 11, 2025 **What do you like best about Product Fruits?** Right from the beginning, I was impressed by Product Fruits. I was able to self-onboard and try every feature very easily. I never had to talk to any salespeople and the time to value was exceptional. I wasn't willing to consider some competitors based on their hidden pricing, so PF was a refreshing change. **What do you dislike about Product Fruits?** Using the browser extension is great, but I find it difficult to change between different elements that I want to edit. **What problems is Product Fruits solving and how is that benefiting you?** We needed a why to show videos and hints to our customers within the application. Once we saw the other benefits, it was a slam dunk purchase. ### 23. Great tool , very impactful and useful **Rating:** 5.0/5.0 stars **Reviewed by:** Liam C. | Sales, Mid-Market (51-1000 emp.) **Reviewed Date:** September 08, 2025 **What do you like best about Product Fruits?** Easy to use, simple and effective... Very impactful delivery for clients **What do you dislike about Product Fruits?** This could be just me, but I was rushed when trying to use it first time and didn't spend time learning - Majority of time I can through playing with the tool get the hang of it but i did find this a bit more complex in areas **What problems is Product Fruits solving and how is that benefiting you?** Helping clients navigate specific sections and areas in console - So much clearer and meaningful than text. saves so much time and energy for me and no need to annoy clients with unnecessary meetings and waste their time or confuse them ### 24. Simple, No-Code Onboarding Flows That Elevate the User Experience **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Marketing and Advertising | Mid-Market (51-1000 emp.) **Reviewed Date:** January 22, 2026 **What do you like best about Product Fruits?** What I like best about Product Fruits is how simple and easy it is to use. We can quickly create tool tips, onboarding flows, and in app messages without technical effort. It helps users understand features better and improves the overall user experience. **What do you dislike about Product Fruits?** Some advanced features take a little time to understand at first. Also, having more ready made templates and deeper customization options would make it even better. **What problems is Product Fruits solving and how is that benefiting you?** Product Fruits helps us guide users inside the product and reduce confusion. It improves onboarding, highlights features clearly, and lowers support requests. This saves time for our team and helps users to get value from the product faster. ### 25. Good product, saving both time and effort **Rating:** 4.5/5.0 stars **Reviewed by:** Nick H. | Office Manager and Pre-Sales Consultant, Information Technology and Services, Small-Business (50 or fewer emp.) **Reviewed Date:** May 19, 2025 **What do you like best about Product Fruits?** As a product manager, finding the time to quickly and easily let clients know that we've either pushed out new features or might have some downtime has been challenging. We've now been using Product Fruits for a few years, and it's saved us loads of time and effort, not only letting us know that there are new features, but being able to target specific users based on their habits has been a game-changer. We've also had good customer support when new features came out or when we needed a bit of onboarding. Overall, it's a great product that we use very regularly. **What do you dislike about Product Fruits?** It can be a little tricky to set up initially, especially when it comes to segments. Filtering for specific clients requires several repetitive actions, and there is no import functionality. **What problems is Product Fruits solving and how is that benefiting you?** The main aspect we use Product Fruits for is in-app messaging within our platform. We use to to highlight to clients new features, in-app help, downtime notifications and onboarding. ### 26. Good Tool for Knowledge Base Article **Rating:** 4.5/5.0 stars **Reviewed by:** Saurabh S. | Business Analyst, Mid-Market (51-1000 emp.) **Reviewed Date:** September 12, 2025 **What do you like best about Product Fruits?** Great tool to create Knowledge base articles for a product. Provide AI features like summary, search, help center etc. The tool is easy to configure and user friendly. **What do you dislike about Product Fruits?** Seems to be a good tool. Though the article editor formatting options can be improved. **What problems is Product Fruits solving and how is that benefiting you?** It is helping us put a help center for our newly launched product. Categorized listing with search and AI summary will help our platform users to self-help their issues. ### 27. Easy to setup and really helpful for our clients **Rating:** 3.5/5.0 stars **Reviewed by:** Wouter H. | Client Success Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** August 26, 2025 **What do you like best about Product Fruits?** The setup is very quick and straightforward. The platform is intuitive, easy to implement, and allows us to create onboarding flows without much technical effort. **What do you dislike about Product Fruits?** Some advanced customization and integrations are limited. Reporting and analytics could be more detailed to give deeper insights into user behavior. **What problems is Product Fruits solving and how is that benefiting you?** Product Fruits helps us streamline user onboarding and product adoption. It makes it easier to guide new users through key features, reducing support requests and improving overall user engagement. ### 28. All-in-One Onboarding and Engagement Tool That’s Easy to Use **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Logistics and Supply Chain | Small-Business (50 or fewer emp.) **Reviewed Date:** August 21, 2025 **What do you like best about Product Fruits?** Product Fruits has been a huge help for our team. It covered everything we were looking for at a price that actually made sense compared to other tools we looked at. We use it for product tours, onboarding flows, in-app notifications, newsfeed, and a knowledge base, and we were surprised by some great extras like collecting customer feedback right in the app and the AI chat. Getting started was quick and straightforward, and now our customer success and product teams can easily update things on their own without needing engineering. The platform is simple to use, powerful, and the support team is always responsive. **What do you dislike about Product Fruits?** There is a tiny bit of a learning curve with implementing the tours, but after training sessions with the team it is quite simple to understand. **What problems is Product Fruits solving and how is that benefiting you?** Before Product Fruits we struggled to guide new users through the product in a clear and consistent way. Onboarding was manual and updates to flows or messaging always needed engineering time, which slowed us down. Now we can quickly build tours, highlight new features, send in-app messages, and keep a knowledge base all in one place. Customers get the right information at the right time, which has reduced support questions and improved adoption of new features. It also frees up our product and success teams to make changes on their own without waiting for dev resources. ### 29. Smooth onboarding experience with powerful guidance tools **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Small-Business (50 or fewer emp.) **Reviewed Date:** September 18, 2025 **What do you like best about Product Fruits?** Product Fruits makes it incredibly easy to create in-app onboarding flows and tooltips without any coding. It will provides useful analytics to track user engagement, which helps us collect user details on one dashboard. **What do you dislike about Product Fruits?** While it’s feature-rich, the initial setup can feel a bit overwhelming because there are many configuration options. Need to improve initial setup flow. **What problems is Product Fruits solving and how is that benefiting you?** We are using Product Fruits to capture and understand user details within our application. It helps us identify who is using the product and how they interact with it, which gives valuable context for support and product decisions. ### 30. Great onboarding tours for our customers **Rating:** 4.5/5.0 stars **Reviewed by:** Pablo R. | CTO, Small-Business (50 or fewer emp.) **Reviewed Date:** August 25, 2025 **What do you like best about Product Fruits?** What I like most about Product Fruits is how easy it is to install and integrate into the platform. It’s a cost-effective solution that delivers outstanding value and helps create smooth onboarding experiences for customers. **What do you dislike about Product Fruits?** So far, everything has been very smooth, and I haven’t encountered any drawbacks. **What problems is Product Fruits solving and how is that benefiting you?** Product Fruits has helped us significantly reduce the number of support requests from our users by guiding them through the platform with clear onboarding tours. Instead of reaching out with basic questions, users can now quickly learn how to use key features on their own, which saves our team time and improves the overall customer experience. ### 31. Streamlined Onboarding and Great User Experience for VSB/SMB Clients **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Facilities Services | Mid-Market (51-1000 emp.) **Reviewed Date:** August 07, 2025 **What do you like best about Product Fruits?** Product Fruits has been an incredible tool during our onboarding MVP at Positrace, especially for our VSB and SMB customer segments. It has significantly improved onboarding efficiency through intuitive walkthroughs, tooltips, checklists, and custom flows—reducing support team involvement while empowering users to onboard independently. The ease of integration with HubSpot was a major plus, enabling us to personalize user experiences using CRM data seamlessly. Implementation was quick and straightforward, with minimal technical overhead. We plan to use it daily to manage and monitor onboarding flows, and the ease of use makes it simple for both technical and non-technical team members to make updates. Also, the support team is excellent—always responsive, proactive, and clear in their communication. It's been one of the most efficient and pleasant onboarding support experiences we've had. **What do you dislike about Product Fruits?** Nothing so far. The product has met our expectations and continues to deliver value consistently. We're excited to expand its use beyond the MVP stage. **What problems is Product Fruits solving and how is that benefiting you?** Product Fruits is helping us streamline and automate the onboarding process, especially for our VSB and SMB clients. It has reduced the need for manual involvement from our support team, allowing customers to onboard independently through guided walkthroughs and tooltips. As a result, onboarding is now quicker, more consistent, and less resource-intensive—freeing up our support team to focus on more complex issues. ### 32. Powerful Onboarding Tool with Room to Improve **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Education Management | Small-Business (50 or fewer emp.) **Reviewed Date:** May 14, 2025 **What do you like best about Product Fruits?** What I really like about Product Fruits is how easy it makes onboarding and guiding users through a product. The interface is clean and intuitive, and creating walkthroughs, tooltips, and announcements doesn’t require any coding, which is a big time-saver. I also appreciate how flexible the platform is you can customise pretty much everything to match your branding. Plus, the analytics give useful insights into how users are interacting with the onboarding flows, so it's easier to optimise things over time. Overall, it feels like a really well thought out tool for improving user experience and engagement. **What do you dislike about Product Fruits?** While Product Fruits is a great tool overall, there are a few areas that could use improvement. The UI, while generally intuitive, can feel a bit clunky in certain places especially when managing multiple walkthroughs or updating existing ones. Sometimes the editor lags or doesn’t behave as expected, which can be frustrating when you're in the middle of making changes. Also, the pricing can feel a little steep for smaller teams or startups, especially if you want access to the more advanced features. That said, most of these issues aren’t dealbreakers, just areas where there’s room to grow. **What problems is Product Fruits solving and how is that benefiting you?** Product Fruits is helping us solve the challenge of onboarding new users efficiently without needing to rely on constant dev support. Before, guiding users through our platform required a lot of manual work or custom code. Now, we can easily build interactive walkthroughs, tooltips, and announcements that help users get value faster. It’s also reduced the number of support tickets we get for basic navigation issues. Overall, it’s helped improve user engagement and retention by making the learning curve a lot smoother. ### 33. Efective tool for onboarding **Rating:** 5.0/5.0 stars **Reviewed by:** Michal K. | Digitalization leader, Mid-Market (51-1000 emp.) **Reviewed Date:** December 11, 2024 **What do you like best about Product Fruits?** Product fruits is a great tool that is suitable for onboarding clients or employees. With this tool, onboarding tours can be created quite easily. We use them for our external partners - brokers - in our application. The advantage is that we can also guide people who do not use it often through the application. We also have onboarding tours for our own employees, which are designed so that there is no physical training, but people go through the system and learn on their own in the application. **What do you dislike about Product Fruits?** Product fruits is a tool that has many options. Therefore, it is not easy to use all the options when you first get acquainted with them. But once you get acquainted with them, you will find even more options. **What problems is Product Fruits solving and how is that benefiting you?** The advantage is that we no longer train all our new employees in person, but they go through a digital onboarding tour directly in the system. This speeds up their engagement at work. ### 34. Exploring it as a new user and love it **Rating:** 4.0/5.0 stars **Reviewed by:** Rifan S. | CSM, Small-Business (50 or fewer emp.) **Reviewed Date:** September 03, 2025 **What do you like best about Product Fruits?** Its very easy to use, user friendly and love the features and functionality **What do you dislike about Product Fruits?** its only been 2 days since i signed up, so far none **What problems is Product Fruits solving and how is that benefiting you?** Product Adoption and in app guidance ### 35. Powerful, Flexible, Versatile and Affordable Onboarding Tool **Rating:** 5.0/5.0 stars **Reviewed by:** Philip D. | Founder / CPO, Small-Business (50 or fewer emp.) **Reviewed Date:** March 03, 2025 **What do you like best about Product Fruits?** Product Fruits has become our secret weapon at Footballmatcher.com for boosting activation rates, reducing churn, and ultimately increasing our revenue. As a scrappy startup without a UX designer, I used to have to jump on a video call with every new customer to walk them through the product. But since implementing Product Fruits, the user checklists, interactive tours, and user docs have taken over that role, providing seamless onboarding and guidance. Setting everything up was incredibly quick—we had it all running in an afternoon. The platform is intuitive and easy to use, making the onboarding process smooth for both us and our users. Of course, like most no-code tools, there are some limitations. However, the JS API functionality allowed us to build an advanced tour that seamlessly hooks into our codebase, giving us the flexibility we needed. Product Fruits has been a game-changer for us, making user onboarding effortless and freeing up valuable time to focus on growth. Highly recommended! **What do you dislike about Product Fruits?** Small niggles: - Ability to explore which users have completed/not completed the check lists on the analytics page. - Ability to have different settings for mobile view and desktop view. (i.e. the automatic opening of checklist) **What problems is Product Fruits solving and how is that benefiting you?** Customer onboarding and self help through user guides. ### 36. Useful for enhancing product experience **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Computer Software | Mid-Market (51-1000 emp.) **Reviewed Date:** August 19, 2025 **What do you like best about Product Fruits?** Tool is simple to use & test, support is available readily if we run into an issue. It really helps us analyze feedback from our product users and continually improve our offerings. **What do you dislike about Product Fruits?** Nothing, it works as expected, sometimes platform can be. a bit slow. **What problems is Product Fruits solving and how is that benefiting you?** Helping us with onboarding customers and also collecting feedback ### 37. It solved all of our issues of onboarding, NPS and finding out who are users are **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Computer Software | Small-Business (50 or fewer emp.) **Reviewed Date:** February 19, 2025 **What do you like best about Product Fruits?** It's easier to use compared to its competitors and the support is very good. They answer in minutes and find solutions fast to your problems. Ad blocker extensions don’t hide the widgets, unlike with some competitors. Everything is simple to use, and you can customize a lot through CSS if you need a more flexible solution or look. Also the implementation was very easy to do. **What do you dislike about Product Fruits?** Customization options through the interface are limited, but you can edit everything through the css if you need more felxibility. **What problems is Product Fruits solving and how is that benefiting you?** Finding out who are customers are, where they come from and how satisifed are they with our tool. At the same time we're currently implementing tours and guides through product fruits and I know it will help us a lot cause it did in the previous company. ### 38. Strong onboarding tool **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Mid-Market (51-1000 emp.) **Reviewed Date:** August 19, 2025 **What do you like best about Product Fruits?** It facilitates building new user tour guides, surveys and pop-up tips for visitors. The setup was quite convenient and hassle free as well as the customer service provided was outstanding. **What do you dislike about Product Fruits?** The translations seems to be the biggest concern for us. Translating each GUIDE one by one is time consuming. **What problems is Product Fruits solving and how is that benefiting you?** As a product owner it helps me deliver value to our customers quickly. It has great UI that facilitates smooth on boarding and provides value to our users. ### 39. Awesome product **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Computer Software | Mid-Market (51-1000 emp.) **Reviewed Date:** September 01, 2025 **What do you like best about Product Fruits?** All of its features, easy to use and it fits my needs and more **What do you dislike about Product Fruits?** Nothing yet, it seems like a very mature product **What problems is Product Fruits solving and how is that benefiting you?** Documentation mainly ### 40. Highly recommended for companies looking for efficient solutions backed by stellar support! **Rating:** 5.0/5.0 stars **Reviewed by:** Melissa H. | Product Owner Digital Services, Enterprise (> 1000 emp.) **Reviewed Date:** December 03, 2024 **What do you like best about Product Fruits?** Product Fruits is an excellent tool that is easy to use once you get the hang of it. What truly sets it apart is the exceptional customer support team—they’re incredibly fast, friendly, and go above and beyond to find solutions tailored to your company’s needs. It’s clear they prioritize their clients, which makes working with them a pleasure. **What do you dislike about Product Fruits?** The website could use some improvement. It takes time to familiarize yourself with the layout and find what you need. Despite this minor setback, the overall experience is overwhelmingly positive, and the functionality of the makes it worth the effort. **What problems is Product Fruits solving and how is that benefiting you?** Product Fruits enables our mobile app users to send feedback directly to our teams, where it can be efficiently reviewed and managed ### 41. Great product and support team! **Rating:** 5.0/5.0 stars **Reviewed by:** Brenda C. | Customer Success, Small-Business (50 or fewer emp.) **Reviewed Date:** May 14, 2025 **What do you like best about Product Fruits?** I like how easy it integrates with our plugin in WooCommerce. It has made a huge difference in onboarding our users, and our customers have noted the ease of use/ setup - thanks to product fruits :) **What do you dislike about Product Fruits?** Nothing that I can think of at this time. **What problems is Product Fruits solving and how is that benefiting you?** We had some issues in the past with users experiencing difficulty setting up our integration, however, since we've implemented product fruits we have had less support tickets and more happy users. ### 42. Good software & support **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Computer Software | Small-Business (50 or fewer emp.) **Reviewed Date:** August 20, 2025 **What do you like best about Product Fruits?** Easy to use and helpful support staff :) **What do you dislike about Product Fruits?** I would like there to be API driven checklist items that also trigger tours **What problems is Product Fruits solving and how is that benefiting you?** onboarding ### 43. Great tool and very good customer service. **Rating:** 5.0/5.0 stars **Reviewed by:** Nairne K. | Marketing, Small-Business (50 or fewer emp.) **Reviewed Date:** March 01, 2023 **What do you like best about Product Fruits?** Product Fruits is easy to use. They use their own product to guide you through user onboarding. The tours, hints and announcements are all easy to understand and set up. **What do you dislike about Product Fruits?** I would like to see two types of Knowledge Bases be offered. The existing KB that is public and a KB that is private/ secure/ login only. We would use the PF KB if this was the case. **What problems is Product Fruits solving and how is that benefiting you?** Reducing time that our client services team spends onboarding, training & supporting customers. We have hints (with screenshots & descriptions) available throughout our product with links to our training videos on Vimeo in the Help Ring. **Official Response from Dan Musialek:** > Thank you for the review, Nairne. We do support private KB out of the box. I'm attaching link to our documentation explaining the supported authentication methods. As always, you're welcome to message us on live chat for instant assistance. ### 44. Great product for virtual tours **Rating:** 5.0/5.0 stars **Reviewed by:** Pablo M. | Chief Technology Officer, Enterprise (> 1000 emp.) **Reviewed Date:** March 18, 2025 **What do you like best about Product Fruits?** It's a very easy-to-use tool that offers analytics. It also has other features besides creating virtual tours that are very interesting. The support team is excellent and helps resolve any questions or issues. Very good technical documentation **What do you dislike about Product Fruits?** Sometimes it is difficult to establish a tour card because on some web pages we have, there are dynamic elements. **What problems is Product Fruits solving and how is that benefiting you?** Mainly it helps us improve the onboarding of our users, making virtual tours and establishing hints with help ### 45. Excellent tooling for product tours and banners **Rating:** 4.5/5.0 stars **Reviewed by:** Jelle G. | Co-founder, Small-Business (50 or fewer emp.) **Reviewed Date:** May 14, 2025 **What do you like best about Product Fruits?** It's easy to use and offers a lot of capabilities which meed our requirements. **What do you dislike about Product Fruits?** Other tools might be more advanced and make more use of AI. **What problems is Product Fruits solving and how is that benefiting you?** Sharing information about product updates and making people feel welcome in our technology. Providing product tours. ### 46. Best out of 25 others **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in E-Learning | Small-Business (50 or fewer emp.) **Reviewed Date:** December 05, 2024 **What do you like best about Product Fruits?** It must be said that the comprehensiveness is what drove me to try productfruits. To have both product tours,checklists, knowledge base, a feedback module, hints and more in 1 system. And they play so well together! The life ring allows you to search through the help articles & news integrated in the product page and that's perfect for my user retention & journeys. I came from appcuess and they at least rival the editor functionalities to make product tours, targeting, cohorts etc... The other requirement that's definitely met is the ease of use for non-technical people. I can have people from marketing & founders contribute with articles, news and even product tour edits because it's that straightforward once setup. Exactly what I needed. The support I got from them has been absolutely outstanding so far. Stellar. I did a deep dive on 25 alternatives, it came on top in the preselection and I haven't regretted it since! **What do you dislike about Product Fruits?** In the early days of integrating some settings had been wrongly reset. But it hasn't happened a lot and we didn't lose any relevant work. It did cause us to accidentally be on production while we were tweaking on dev. **What problems is Product Fruits solving and how is that benefiting you?** User adoption ### 47. Review for Product Fruits **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Leisure, Travel & Tourism | Mid-Market (51-1000 emp.) **Reviewed Date:** January 22, 2025 **What do you like best about Product Fruits?** Product Fruits is an incredibly powerful and easy-to-use tool that has made a huge difference in how we onboard and engage our users. The interface is intuitive, and setting up tours, tooltips, and pop-ups is a breeze, even for those without technical expertise. What truly sets Product Fruits apart is their outstanding customer support. Whether through real-time chat or dedicated implementation sessions, their team is always super responsive and helpful. They go above and beyond to ensure that every question is answered and every feature is optimized for my needs. **What do you dislike about Product Fruits?** There is nothing i don't like about Product Fruits so far. **What problems is Product Fruits solving and how is that benefiting you?** Customer Onboarding. ### 48. Easy way to collect customers feedback **Rating:** 5.0/5.0 stars **Reviewed by:** Jan H. | Ecommerce specialist, Enterprise (> 1000 emp.) **Reviewed Date:** March 13, 2025 **What do you like best about Product Fruits?** We use Product Fruits to collect customer feedback and measure it via CSAT. It is easy to publish on web. **What do you dislike about Product Fruits?** Number of features in Product Fruits to choose from :-D **What problems is Product Fruits solving and how is that benefiting you?** Customer feedback - [View Product Fruits pricing details and edition comparison](https://www.g2.com/products/product-fruits/reviews?filters%5Bsentiment_snippet%5D=1484879&qs=pros-and-cons§ion=pricing&secure%5Bexpires_at%5D=2026-08-15+01%3A23%3A07+-0500&secure%5Bsession_id%5D=bcff85b0-a8a1-4bac-80b7-496c071e4440&secure%5Btoken%5D=111b03bbb8a715bbd6fb49c8fb4ec028c6961b2807c9619cccf121508c8e0409&format=llm_user) ## Product Fruits Integrations - [ActiveCampaign](https://www.g2.com/products/activecampaign/reviews) - [Angular](https://www.g2.com/products/angular/reviews) - [chatlyn](https://www.g2.com/products/chatlyn/reviews) - [Confluence](https://www.g2.com/products/confluence/reviews) - [Customer.io](https://www.g2.com/products/customer-io/reviews) - [Freshdesk](https://www.g2.com/products/freshdesk/reviews) - [Google Analytics](https://www.g2.com/products/google-analytics/reviews) - [Google Tag Manager](https://www.g2.com/products/google-google-tag-manager/reviews) - [Google Tag Manager](https://www.g2.com/products/google-tag-manager/reviews) - [HubSpot](https://www.g2.com/products/webdew-hubspot/reviews) - [HubSpot Marketing Hub](https://www.g2.com/products/hubspot-marketing-hub/reviews) - [HubSpot Sales Hub](https://www.g2.com/products/hubspot-sales-hub/reviews) - [HubSpot Service Hub](https://www.g2.com/products/hubspot-service-hub/reviews) - [Microsoft Outlook](https://www.g2.com/products/microsoft-outlook/reviews) - [Microsoft Teams](https://www.g2.com/products/microsoft-teams/reviews) - [Mixpanel](https://www.g2.com/products/mixpanel/reviews) - [n8n](https://www.g2.com/products/n8n/reviews) - [Next.js](https://www.g2.com/products/next-js/reviews) - [Piwik PRO](https://www.g2.com/products/piwik-pro/reviews) - [Salesforce](https://www.g2.com/products/next-consult-salesforce/reviews) - [Salesforce](https://www.g2.com/products/prudent-consulting-salesforce/reviews) - [Slack](https://www.g2.com/products/slack/reviews) - [SocialHub](https://www.g2.com/products/socialhub/reviews) - [Tenor](https://www.g2.com/products/tenor/reviews) - [Typeform](https://www.g2.com/products/typeform/reviews) - [Workbench by i-nexus](https://www.g2.com/products/workbench-by-i-nexus/reviews) - [Zapier](https://www.g2.com/products/zapier/reviews) - [Zendesk for Customer Service](https://www.g2.com/products/zendesk-for-customer-service/reviews) - [Zoho Desk](https://www.g2.com/products/zoho-desk/reviews) ## Product Fruits Features **Additional Functionality** - Third-Party Integrations - To-Do List - @mentions - Single Sign On - File Management - Activity Dashboard - Drag & Drop - Alerts/Notifications - Prioritization - Access Controls/Permissions - Screen Sharing - Content Management - Brainstorming - AI Copilot - File Transfer - Calendar Management - Status Tracking - Real-Time Notifications - Version Control - Task Management - Activity Tracking - Real Time Editing - Communication Management - Chat/Messaging - Tagging - Generative AI - Assignment Management - Task Scheduling - Project Management - Collaboration Tools - Workflow Management - Secure Data Storage - File Sharing - Document Storage - Task Progress Tracking - Discussions/Forums - Commenting/Notes - Reporting & Statistics - Contact Management - Video Conferencing - Progress Tracking - Mobile Access - API - Document Management - Customizable Branding **User Analysis** - Survey Implementation - Data Analysis - Real-Time Data - Real-Time Notifications **Survey Management** - Survey Builder - Customizable Questions - Templates - Survey Distribution - Mobile Survey - Site Intercept Survey - Pulse Surveys **Onboarding Setup** - Workflows - Templates - Checklists **Generative AI** - AI Text Summarization **Self-Service Experience** - Knowledge Base - Searchable Articles - Mobile Optimization - Personalization **User Support** - User Segmentation - Multi-Language Support - Behavior-responsive Messaging **Survey Customization** - Question Branching - Branding - Multimedia Support - Multilingual Surveys **Project Tracking** - Monitoring - Resources - Content - Tasks - Optimization - Kanban Board - Goal Setting/Tracking - Communication Management **Self-Service Platform** - Branding - Automation - Artificial Intelligence - Integrations **Walkthrough Type** - Audio-visual Walkthroughs - Text Bubble Walkthroughs **Survey Insights** - Reporting & Analytics - BI Tools Integration - Data Exporting - Permissions - Collaboration Tools - Presentation Tools - Data Analysis Tools - Real-Time Data - Visual Analytics **Customer Engagement** - Portal - Customer Engagement - Branding - Visibility - Collaboration - Customizable Branding **Additional Functionality** - Commenting/Notes - API - Third-Party Integrations - Task Management - Alerts/Notifications - Drag & Drop - Performance Metrics - Reporting & Statistics - Time Tracking - Data Security - Single Sign On - Activity Tracking - Customizable Fields - Content Management - Churn Management - Ad hoc Analysis - Client Management - Chat/Messaging - Forecasting - Mobile Access - Form Builder - Surveys & Feedback - Revenue Management - Onboarding - Workflow Management - AI Copilot - Calendar Management - Compliance Management - Client Database - Electronic Forms - Gantt/Timeline View - Client Tracking - To-Do List - Document Management - Generative AI - Self Service Tools - Customer Segmentation - Role-Based Permissions - Data Import/Export - Collaboration Tools - Electronic Signature - Task Progress Tracking - Audit Trail - Reminders - Online Payments - Activity Dashboard - Document Generation - Real-Time Data - CRM - Email Management - Multi-Language **Platform Basics - Digital Adoption Platform** - Integration - Communications **Agentic AI - Customer Self-Service** - Autonomous Task Execution - Multi-step Planning - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making **Agentic AI - Survey** - Adaptive Learning - Proactive Assistance - Decision Making - Dynamic Content **Additional Functionality** - Single Sign On - Phone Polling - Online Polling - Support Audio/Images/Video - Engagement Tracking - Question Library - Data Visualization - Survey/Poll Management - Generative AI - Word Clouds - Alerts/Notifications - AI Copilot - Customizable Fields - Template Management - Email Management - Interactive Content - Q&A Management - Surveys & Feedback - Activity Tracking - Feedback Management - API - Data Cleansing - Email Marketing - Data Security - Anonymous Feedback - URL Customization - Question Piping - Offline Response Collection - Activity Dashboard - NPS Survey Structure - Drag & Drop - Data Import/Export - Response Validation - Customer Segmentation - Response Quotas - Multi-Language - Sentiment Analysis - Email Reminders - Gamification - Randomization **Analytics - Digital Adoption Platform** - Analytics - Reporting/Analytics - Visual Analytics - Real-Time Analytics **Functions - Digital Adoption Platform** - Customer self-service - In-app guidance - Contextual Guidance **Agentic AI - Digital Adoption Platform** - Adaptive Learning - Asynchronous Learning - Blended Learning - Self-paced Learning **Additional Functionality** - Customer Experience Management - Generative AI - Workflow Management - AI Copilot - Task Management - Progress Tracking - Alerts/Notifications - In-App Training - Behavior Tracking - Gamification - Knowledge Base Management - Audience Targeting - Customizable Fields - Reporting & Statistics - Customizable Reports - Performance Metrics - Launch Management - Content Library - API - User Onboarding - Customizable Branding - Event Triggered Actions - Engagement Tracking - Self Service Portal - Data Quality Control - Data Import/Export - Employee Onboarding - Self Service Tools - Survey/Poll Management - Learning Management - Content Management - Customizable Templates - Interactive Content - Activity Tracking - Activity Dashboard - Monitoring - Training Management - Communication Management - Surveys & Feedback - 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