Eddie S.
ES
Eddie S.
Mid-Market (51-1000 emp.)
"I have used ProdPad for many years and it is central to our product process."
5/5
What do you like best about ProdPad?

It is intuitive and therefore maks it easy for everyone to add ideas and feedback regardless of their department. Review collected by and hosted on G2.com.

What do you dislike about ProdPad?

None that I can think of, it is a really good platform. Review collected by and hosted on G2.com.

Response from Fleur Sykes of ProdPad

Thank you Eddie for your lovely review! You know where we are if you ever need anything. Thanks again for saying such lovely things it means a lot to the whole team.

Romy M.
RM
Romy M.
Mid-Market (51-1000 emp.)
"I am a product manager using ProdPad for documenting and consuming customers' feedbacks"
3.5/5
What do you like best about ProdPad?

Search!

Ability to easily document information.

It is easily accessible to support and client facing teams Review collected by and hosted on G2.com.

What do you dislike about ProdPad?

UI is not intuitive.

Attribution of new tickets needs to be easier and required by default.

The hierarchy of projects/initiatives is not clear.

No easy integration to day to day execution and ticketing systems. Review collected by and hosted on G2.com.

Response from Fleur Sykes of ProdPad

Hi Romy, thank you so much for taking the time to leave us a review, we really appreciate it! Lovely to hear you like the search functionality, I agree, I think it keeps getting better and better! Also thank you for your constructive feedback, we're always looking for ways to improve the UI/UX if you would be willing to email screenshots or give us some more feedback on ways you'd like to see it improved we'd love to read it. Please do drop us a line at hello@prodpad.com and we can get it in front of the product team. Thanks again, Fleur

Julián E.
JE
Julián E.
Digital Transformation Engineer
Mid-Market (51-1000 emp.)
"Easy to use, full of outstanding integrations"
5/5
What do you like best about ProdPad?

Is very easy to use. You can easy track your ideas, prioritize and collaborate to make them more value in a single place. You can integrate prodpad with multiple sources easily. Review collected by and hosted on G2.com.

What do you dislike about ProdPad?

Is not easy to make reports. Is not imposible, but you need to struggle a lot.. the integration with azure DevOps changed and now is very difficult to connect with projects Review collected by and hosted on G2.com.

Response from Fleur Sykes of ProdPad

Hi Julián, thank you for the lovely review, Great to see you're finding the idea management tools so helpful. We'd love to understand more about your reporting needs and your feedback on the azure DevOps integration - we're always looking for ways to improve our integrations. Please do drop me an email at hello@prodpad.com and I can get the team to look into it for you. Thanks again for the lovely review. Fleur

Connor A.
CA
Connor A.
Enterprise (> 1000 emp.)
"Outstanding Product Management toolkit."
4/5
What do you like best about ProdPad?

Incredibly helpful in building out roadmaps, fleshing them out in as much or as little detail as is needed, and can give great visibility on this to other colleagues. Review collected by and hosted on G2.com.

What do you dislike about ProdPad?

Sometimes it can be slightly clunky to navigate between different teams and areas of the business. It could be more centralised with more things in one place. Other than that it's great. Review collected by and hosted on G2.com.

Response from Kate Scott of ProdPad

Hey Connor - massive thanks for taking the time to share your thoughts on ProdPad! I also appreciate the feedback about the UX, if you have any specific examples of where the app is snagging for you, please feel free to share these with via email (kate.scott@prodpad.com) - we're continually updating and refining our user interface, so instance of where it's not flowing are invaluable. Thanks again!

RK
Rob K.
Mid-Market (51-1000 emp.)
"Very easy to use and to let everyone in the organization find and add ideas to."
4/5
What do you like best about ProdPad?

Very simple and easy. We use to submit design ideas for our website and app, then prioritize and comment on each idea. Review collected by and hosted on G2.com.

What do you dislike about ProdPad?

Can be overwhelming if you let it be but easy enough if you manage it. Review collected by and hosted on G2.com.

Response from Fleur Sykes of ProdPad

Hi Rob, thank you for sharing your review with us, so happy to hear that you're finding the idea management to be so helpful. Thanks again for sharing!

Sally H.
SH
Sally H.
Mid-Market (51-1000 emp.)
"Product Management and Internal Program Feedback"
4/5
What do you like best about ProdPad?

ProdPad has been an excellent way to gather feedback from our employees on our product line. We've also used it to share timelines and internal projects for feedback. Review collected by and hosted on G2.com.

What do you dislike about ProdPad?

Sometimes you can receive too many notifications on updates. I don't like the monthly 'hoarder' listing, which means the person who holds the most ideas. Review collected by and hosted on G2.com.

Response from Kate Scott of ProdPad

Hi Sally - I'm so glad to hear that ProdPad has had such a positive impact on your work, thank you for taking the time to review us! Completely understand you point about the monthly email, notifications and emails is going to be an area of focus for soon, so I'll make sure your feedback is passed to the team. Do reach out if there's anything else you'd like to discuss or share - https://www.prodpad.com/feedback/

Olli T.
OT
Olli T.
Senior Software Engineer
Mid-Market (51-1000 emp.)
"Useful tool for gathering product feedback"
4/5
What do you like best about ProdPad?

The Slack integration is very nice, it's my primary way of using ProdPad. Review collected by and hosted on G2.com.

What do you dislike about ProdPad?

Most of the feedback I receive is anonymous or pseudonymous, which is a bit clunky to enter as email is a required field. Review collected by and hosted on G2.com.

Response from Fleur Sykes of ProdPad

Hi Olli, thanks so much for leaving a review, I'm so happy to hear you're loving the slack integration, it's my favorite for adding feedback too. That's an interesting use case for wanting to bypass the need for an email for submitting feedback - will bring it to the attention of our product team and keep it in mind when refining and improving feedback in the future. If there is anything else you'd like to see change or improve please do let us know via our feedback portal (attached) or via the ProdPad slack community. Thank you again for taking the time to leave us a review, it really means a lot to us.

See how ProdPad improved
YingAn C.
YC
YingAn C.
User Researcher
Mid-Market (51-1000 emp.)
"It's difficult to use for research project management"
1/5
What do you like best about ProdPad?

connecting the ideas across different teams Review collected by and hosted on G2.com.

What do you dislike about ProdPad?

low flexibility, hard to understand, no timeline contral Review collected by and hosted on G2.com.

Response from Fleur Sykes of ProdPad

Hi YingAn, thank you for taking the time to review ProdPad that was really kind of you. As a product management tool, we've focused on product management best practices and do not have timelines within the platform, however, you can of course do dependency mapping and include dates on initiatives where necessary. We've also just made some great changes to the home pages for all our users to help boost collaboration. If you'd like any help getting more out of ProdPad please do drop me an email at fleur@prodpad.com and I'd be happy to give you some tips and tricks.

Elise D.
ED
Elise D.
Partner Success Manager
Mid-Market (51-1000 emp.)
"Does exactly what it says"
4/5
What do you like best about ProdPad?

Ability to leave feedback, group them as idea and create roadmaps - exactly what you need. Review collected by and hosted on G2.com.

What do you dislike about ProdPad?

It's easy to end up with an overwhelming amount of information Review collected by and hosted on G2.com.

Response from Kate Scott of ProdPad

Thanks so much for your review Elise - it's great to hear that ProdPad is helping you communicate external feedback internally. If it would be helpful, I'd be happy to jump on a call to show you how our AI tools can help triage and organise information. Thanks again! Kate Scott

LB
Lindsay B.
Enterprise (> 1000 emp.)
"Helpful and organized"
4.5/5
What do you like best about ProdPad?

Separate areas for feedback and ideas make it easy to correlate items and tagging to track associations. Review collected by and hosted on G2.com.

What do you dislike about ProdPad?

More integrations with Jira or other platforms would be helpful Review collected by and hosted on G2.com.

Response from Fleur Sykes of ProdPad

Hi Lindsay, firstly thank you so much for taking the time to leave us a review, we really appreciate it, so glad you're seeing the value in the idea and feedback management areas of ProdPad. We are constantly looking for ways to create more and improve our current integrations. We do have a direct integration with Jira and we also have an open API and connect with Zapier so there are lots of ways to integrate ProdPad further into your tool stack. Please do reach out to me or one of the team either via hello@prodpad.com or through the in-app chat to assist you in making the most out of the integrations we have. Thank you again for leaving us a review.

See how ProdPad improved