Lukas M.
LM
Lukas M.
Product Owner
Small-Business (50 or fewer emp.)
"Not very flexible but forces you to work within well defined product management framework"
4/5
What do you like best about ProdPad?

ProdPad is built exclusively for product managers and every feature there serves their process. From setting objectives, planning initiatives and ideas that can get you there.

Personally, I liked the feedback and contact management the most. It allows to use ProdPad as CRM of sorts to maintain the list of product champions and keep the close contact with them regarding product feedback and ideas testing. Review collected by and hosted on G2.com.

What do you dislike about ProdPad?

Very limited customization abilities across. For example, each feedback has a field to identify it's source. However, you cannot edit it's values and are stuck with field that you can't use. Review collected by and hosted on G2.com.

Response from Fleur Sykes of ProdPad

Hi Lukas, thank you so much for your kind words, it's really great to hear how much you like the feedback and contact management part of the platform. I've also logged your feedback on customization as the product team is always keen to hear how they can make things even better for our users. If anything else comes to mind please do drop a piece of feedback into our portal. Thanks again, Fleur

AJ
Arpi J.
Solution Consultant
Mid-Market (51-1000 emp.)
"Amazing tool for gathering Product Backlog requests"
4/5
What do you like best about ProdPad?

The best part about Prodpad is the ease with which we can create our backlog and capture feedback from our stakeholders and customers as well. We have also linked it with our Jira for a seamless integration. Review collected by and hosted on G2.com.

What do you dislike about ProdPad?

This is a seamless tool with good integration capabilities. It would be really amazing if we can have OOTB connectors with major platform leaders like CRM, Jira, ServiceNow. Review collected by and hosted on G2.com.

Response from Georgina Munn of ProdPad

Thanks so much for taking time to leave us a review! It's great to hear that you're making the most of the Jira integration to streamline your workflow. I will share your feedback about OOTB connectors with our team. Please do keep sharing your feedback with us via our feedback portal, we love to hear it! 😊

See how ProdPad improved
Marie D.
MD
Marie D.
Mid-Market (51-1000 emp.)
"A great tool for product teams"
3.5/5
What do you like best about ProdPad?

Prodpad helps foster a culture of feedback in our company by enabling all our customer facing colleagues to quickly and easily submit the feedback they receive on a daily basis from our customers or target users. Review collected by and hosted on G2.com.

What do you dislike about ProdPad?

The functionality of the app is pretty good, although there are some small bugs and usability issues. I often have to log out and relogin to see the most recent feedback. The contact syncing is not great and we often have to manually delete duplicate contacts. Review collected by and hosted on G2.com.

Response from Fleur Sykes of ProdPad

Hi Marie, thank you so much for the kind review, I'm very happy to hear you are getting so much value out of the feedback management part of the platform. Thanks again, Fleur

Fanny K.
FK
Fanny K.
Product Lead
Mid-Market (51-1000 emp.)
"Great tool not only for PMs, but also for the rest of your company"
5/5
What do you like best about ProdPad?

I like how ProdPad brings structure to a ProdPad team so that every PM shares a similar process and level of information. I also really like that it makes the operational part of the job easier so that PMs can focus on all the other important parts: talking to users, talking with stakeholders and strategizing. But what I absolutely love about ProdPad is that it has the best structure to align the whole company around the same goals, shares the strategy transparently and make sure that everyone's voice and ideas are heard. Review collected by and hosted on G2.com.

What do you dislike about ProdPad?

nothing about ProdPad really - if I have to say one thing, I'd say that the onboarding of colleagues who are not directly in the product team requires a bit of effort, as they need to understand some concepts first (how a feedback ties to an idea, the idea to an opportunity, and the opportunity to at least one objective) but this is also part of what the product team has to do: educate others. Review collected by and hosted on G2.com.

BH
Benedikte H.
Small-Business (50 or fewer emp.)
"Prodpad brings order to all the gazillion product processes - and they do it with a beautiful UI"
5/5
What do you like best about ProdPad?

Prodpad gives me overview and control of feedback and ideas. I can easily see what are hot topics and who cares most about what. Also, the workflow view is great! Review collected by and hosted on G2.com.

What do you dislike about ProdPad?

I wish there was a little more help in structuring todos on the different ideas we prioritise. This is likely a bigger problem in a small team like ours where everyone does everything. Review collected by and hosted on G2.com.

Response from Fleur Sykes of ProdPad

Thank you so much for such a wonderful review! So happy to hear how much value you're getting from ProdPad. If you'd like any help with ProdPad please do reach out to one of the team at hello@prodpad.com and we can set up a chat. I've also dropped a link to some idea tips. Thanks again Benedikte.

See how ProdPad improved
RP
Rachel P.
Small-Business (50 or fewer emp.)
"Awesome product visualization tool"
5/5
What do you like best about ProdPad?

The easy changes that can be made when ambiguity strikes and you have to shift is amazing. Review collected by and hosted on G2.com.

What do you dislike about ProdPad?

Nothing yet (but would love to be able to show product roadmap as a spreadsheet for my CTO)! Review collected by and hosted on G2.com.

Response from Georgina Munn of ProdPad

Hey Rachel, thank you so much for this 5 star review, we appreciate it! ⭐️

Really pleased to hear that you're finding ProdPad easy to use. Have you checked out our Roadmap publishing app? You can create views for different stakeholders with the data/information that's important to them - have you been able to create a view that might suit your CTO in here? I'd love to hear more about what kind of view you're hoping to share. Are you happy to share some more info in our feedback portal so that we can pick up this conversation?

Thanks again!

See how ProdPad improved
Bobbi W.
BW
Bobbi W.
Small-Business (50 or fewer emp.)
"Newer adopter; liking what we've seen so far..."
4.5/5
What do you like best about ProdPad?

I like that prod pad covers the basic functionality but also has some great bonus features like being able to connect to multiple Jira instances. This was very important for our team. Review collected by and hosted on G2.com.

What do you dislike about ProdPad?

I wish there was the ability to import feedback as well as ideas. We had a large amount of feedback but have been having to copy/paste this data in. We would also like the ability to import all of our existing contact/company information from our sales/CS system instead of entering 1 at a time. Review collected by and hosted on G2.com.

Response from Fleur Sykes of ProdPad

Hi Bobbi, thanks for the lovely review, glad you're loving the Jira integration. I've dropped a link below for how to do a bulk feedback upload via CSV hopefully that speeds up the process for you, whilst you can't currently bulk upload contacts on their own, you can upload them with the feedback in the CSV. If you need any further help please do reach out to the support team via hello@prodpad.com. Thanks again for leaving such a nice review.

See how ProdPad improved
Shannon B.
SB
Shannon B.
Product operations lead
Mid-Market (51-1000 emp.)
"Simple, valuable tool, but not integrated to existing workflows"
3.5/5
What do you like best about ProdPad?

Simple way to visualize product roadmaps for orgs with multiple product teams. Like that you can have an idea backlog that is visible to all and ideas can be added by anyone. Review collected by and hosted on G2.com.

What do you dislike about ProdPad?

We struggled to adopt this tool because it wasn't integrated easily into our existing workflows. There's an integration with linear but the flow doesn't work great for us because not all info added to prodpad is needed in linear and vice versa. Additionally, the way prodpad is set up doesn't allow us to easily include our teams' entire product roadmaps, so we ended up having some duplication across multiple tools for roadmaps Review collected by and hosted on G2.com.

Response from Fleur Sykes of ProdPad

Hi Shannon, thank you for taking the time to review ProdPad, very happy to hear you love the idea management element of ProdPad, that's great! Regarding the linear integration, if you reach out to the support team I am sure they'd be able to help make it a more seamless connection. Thanks again for leaving the review. Fleur

Verified User in Computer Software
UC
Verified User in Computer Software
Mid-Market (51-1000 emp.)
"A convinient tool for gathering product feedback and plan roadmap"
4.5/5
What do you like best about ProdPad?

Easy to understand and intuitive to navigate.

Productive collaboration in the team of product managers, like centralize product information, prioritize features. Review collected by and hosted on G2.com.

What do you dislike about ProdPad?

Table layout where user have to scroll horizontally.

Simple reporting capabilities doesnt cover much of uses cases Review collected by and hosted on G2.com.

Response from Georgina Munn of ProdPad

Thanks so much for taking the time to share such a glowing review of your experience using ProdPad ✨

I'm really pleased to hear that ProdPad is helping with your team's collaboration and communication. I'd love to hear more about what you'd like to see in terms of reporting if you're happy to share more insights via our feedback portal? I'll also pass on your feedback about horizontal scrolling - we're actively working on some navigation improvements, so let us know what you think when it's live.

Thanks again!

See how ProdPad improved
Wes G.
WG
Wes G.
Head of Product
Small-Business (50 or fewer emp.)
"Product strategy software guiding towards best practices"
4.5/5
What do you like best about ProdPad?

Clearly connects ideas/solutions to the problems they solve and the desired outcomes on a roadmap. Also the structured elements of the product facilitate the shaping of ideas and strategic plans as new learnings are surfaced. Review collected by and hosted on G2.com.

What do you dislike about ProdPad?

Sometimes the opinionated nature of the software limits the flexibility of displaying, communicating, or sharing the information. Also, the synthesis of customer feedback from raw data into information & insights could be better facilitated. Review collected by and hosted on G2.com.

Response from Fleur Sykes of ProdPad

Hi Wes, thank you for such a nice review, and happy to hear you like the way we've structured the roadmap. Have you had a look at signals yet? It surfaces themes from your feedback via AI - I think it's really awesome for finding great insights from your feedback backlog to work on in an unbiased way. Thanks again for the lovely review - Fleur