--- title: ProdPad Reviews meta\_title: 'ProdPad Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 95 reviews by the users' company size, role or industry to find out how ProdPad works for a business like yours. aggregate\_rating: rating\_value: 4.2 review\_count: 95 scale: '5' date\_modified: '2026-08-09' parent\_category: name: Development url: https://www.g2.com/categories/development --- ### ProdPad Pros and Cons: Top 5 Advantages and Disadvantages #### Quick AI Summary Based on G2 Reviews Generated from real user reviews Users appreciate the **ease of use** of ProdPad, highlighting its intuitive interface and quick entry for critical information. [(3 mentions)](https://www.g2.com/products/prodpad/reviews?filters%5Bsentiment_snippet%5D=1743523&qs=pros-and-cons#reviews) Users value the **team collaboration features** of ProdPad, enhancing organization, communication, and focus on key tasks. [(3 mentions)](https://www.g2.com/products/prodpad/reviews?filters%5Bsentiment_snippet%5D=2108486&qs=pros-and-cons#reviews) Users value the **excellent customer support** of ProdPad, enhancing their focus on essential product management tasks. [(2 mentions)](https://www.g2.com/products/prodpad/reviews?filters%5Bsentiment_snippet%5D=1742932&qs=pros-and-cons#reviews) Users appreciate the **easy setup** of ProdPad, which makes onboarding and training straightforward for all team members. [(2 mentions)](https://www.g2.com/products/prodpad/reviews?filters%5Bsentiment_snippet%5D=2108475&qs=pros-and-cons#reviews) Users appreciate the **easy idea documentation** in ProdPad, enhancing collaboration and focus for product managers. [(2 mentions)](https://www.g2.com/products/prodpad/reviews?filters%5Bsentiment_snippet%5D=2108446&qs=pros-and-cons#reviews) Users often struggle with the **steep learning curve** of ProdPad, finding the interface and organization of data confusing. [(3 mentions)](https://www.g2.com/products/prodpad/reviews?filters%5Bsentiment_snippet%5D=2108526&qs=pros-and-cons#reviews) Users find the **poor layout design** of ProdPad confusing and overwhelming, leading to a challenging user experience. [(2 mentions)](https://www.g2.com/products/prodpad/reviews?filters%5Bsentiment_snippet%5D=2108521&qs=pros-and-cons#reviews) Users experience **UX issues** due to confusing layout and messy organization of data, complicating usability. [(2 mentions)](https://www.g2.com/products/prodpad/reviews?filters%5Bsentiment_snippet%5D=2108466&qs=pros-and-cons#reviews) Users face a **steep learning curve** with ProdPad's unique roadmap style, leaving newcomers feeling confused initially. [(1 mentions)](https://www.g2.com/products/prodpad/reviews?filters%5Bsentiment_snippet%5D=2255516&qs=pros-and-cons#reviews) Users feel the **licensing cost is too high** , limiting broader participation in the idea movement. [(1 mentions)](https://www.g2.com/products/prodpad/reviews?filters%5Bsentiment_snippet%5D=2108444&qs=pros-and-cons#reviews) ### 5 Pros or Advantages of ProdPad ##### 1. Ease of Use Users appreciate the **ease of use** of ProdPad, highlighting its intuitive interface and quick entry for critical information. [ See 3 mentions ](https://www.g2.com/products/prodpad/reviews?filters%5Bsentiment_snippet%5D=1743523&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") U Verified User Enterprise (\> 1000 emp.) 5.0/5 "A great central hub for Product Managers" What do you like about ProdPad? ProdPad gives product managers a space to focus on what is important to their role. Ideas, roadmaps and OKRs are easy to enter which means a product m ![Dylan W.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Dylan W.") DW Dylan W. Small-Business (50 or fewer emp.) 2.5/5 "Ok, but it seems like an immature software" What do you like about ProdPad? What is out there is easy to use. I wish the reporting tools were more ad-hoc, especially reporting against the roadmap. I like the loose integratio ##### 2. Team Collaboration Users value the **team collaboration features** of ProdPad, enhancing organization, communication, and focus on key tasks. [ See 3 mentions ](https://www.g2.com/products/prodpad/reviews?filters%5Bsentiment_snippet%5D=2108486&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") U Verified User Small-Business (50 or fewer emp.) 3.0/5 "Functional" What do you like about ProdPad? Documents ideas, make content accessible to other team members ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") U Verified User Enterprise (\> 1000 emp.) 5.0/5 "A great central hub for Product Managers" What do you like about ProdPad? ProdPad gives product managers a space to focus on what is important to their role. Ideas, roadmaps and OKRs are easy to enter which means a product m ##### 3. Customer Support Users value the **excellent customer support** of ProdPad, enhancing their focus on essential product management tasks. [ See 2 mentions ](https://www.g2.com/products/prodpad/reviews?filters%5Bsentiment_snippet%5D=1742932&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") U Verified User Enterprise (\> 1000 emp.) 5.0/5 "A great central hub for Product Managers" What do you like about ProdPad? ProdPad gives product managers a space to focus on what is important to their role. Ideas, roadmaps and OKRs are easy to enter which means a product m ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") U Verified User Mid-Market (51-1000 emp.) 4.5/5 "More Than a Tool—A Framework for Product Thinking" What do you like about ProdPad? What I like best about ProdPad is that it's more than a software tool for managing processes and documentation. It's a framework and educational reso ##### 4. Easy Setup Users appreciate the **easy setup** of ProdPad, which makes onboarding and training straightforward for all team members. [ See 2 mentions ](https://www.g2.com/products/prodpad/reviews?filters%5Bsentiment_snippet%5D=2108475&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") U Verified User Mid-Market (51-1000 emp.) 4.5/5 "More Than a Tool—A Framework for Product Thinking" What do you like about ProdPad? What I like best about ProdPad is that it's more than a software tool for managing processes and documentation. It's a framework and educational reso ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Mid-Market (51-1000 emp.) 4.5/5 "Easily showcase ideas from across the business" What do you like about ProdPad? The UI is amazing - simple, intuitive, and easy to train someone who is non-technical. ##### 5. Idea Management Users appreciate the **easy idea documentation** in ProdPad, enhancing collaboration and focus for product managers. [ See 2 mentions ](https://www.g2.com/products/prodpad/reviews?filters%5Bsentiment_snippet%5D=2108446&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") U Verified User Small-Business (50 or fewer emp.) 3.0/5 "Functional" What do you like about ProdPad? Documents ideas, make content accessible to other team members ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") U Verified User Enterprise (\> 1000 emp.) 5.0/5 "A great central hub for Product Managers" What do you like about ProdPad? ProdPad gives product managers a space to focus on what is important to their role. Ideas, roadmaps and OKRs are easy to enter which means a product m ### 5 Cons or Disadvantages of ProdPad ##### 1. Learning Curve Users often struggle with the **steep learning curve** of ProdPad, finding the interface and organization of data confusing. [ See 3 mentions ](https://www.g2.com/products/prodpad/reviews?filters%5Bsentiment_snippet%5D=2108526&qs=pros-and-cons#reviews) See Related User Reviews ![Enrik S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Enrik S.") ES Enrik S. Enterprise (\> 1000 emp.) 3.0/5 "Too good" What do you dislike about ProdPad? Learning Curve The “lean, outcome-driven” roadmap style is very different from traditional Gantt-style or feature-based planning. New users (esp ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") U Verified User Small-Business (50 or fewer emp.) 3.0/5 "Functional" What do you dislike about ProdPad? There's some pain points in the UX that make it harder to use. One of the main ones is the organization of data from roadmaps, ideas, user stories, fe ##### 2. Poor Layout Design Users find the **poor layout design** of ProdPad confusing and overwhelming, leading to a challenging user experience. [ See 2 mentions ](https://www.g2.com/products/prodpad/reviews?filters%5Bsentiment_snippet%5D=2108521&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") U Verified User Small-Business (50 or fewer emp.) 3.0/5 "Functional" What do you dislike about ProdPad? There's some pain points in the UX that make it harder to use. One of the main ones is the organization of data from roadmaps, ideas, user stories, fe ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") U Verified User Enterprise (\> 1000 emp.) 5.0/5 "A great central hub for Product Managers" What do you dislike about ProdPad? The way ProdPad is laid out can be confusing at first, and screens can look very 'busy'. ##### 3. UX Issues Users experience **UX issues** due to confusing layout and messy organization of data, complicating usability. [ See 2 mentions ](https://www.g2.com/products/prodpad/reviews?filters%5Bsentiment_snippet%5D=2108466&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") U Verified User Small-Business (50 or fewer emp.) 3.0/5 "Functional" What do you dislike about ProdPad? There's some pain points in the UX that make it harder to use. One of the main ones is the organization of data from roadmaps, ideas, user stories, fe ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") U Verified User Enterprise (\> 1000 emp.) 5.0/5 "A great central hub for Product Managers" What do you dislike about ProdPad? The way ProdPad is laid out can be confusing at first, and screens can look very 'busy'. ##### 4. Difficulty Users face a **steep learning curve** with ProdPad's unique roadmap style, leaving newcomers feeling confused initially. [ See 1 mentions ](https://www.g2.com/products/prodpad/reviews?filters%5Bsentiment_snippet%5D=2255516&qs=pros-and-cons#reviews) See Related User Reviews ![Enrik S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Enrik S.") ES Enrik S. Enterprise (\> 1000 emp.) 3.0/5 "Too good" What do you dislike about ProdPad? Learning Curve The “lean, outcome-driven” roadmap style is very different from traditional Gantt-style or feature-based planning. New users (esp ##### 5. Expensive Users feel the **licensing cost is too high** , limiting broader participation in the idea movement. [ See 1 mentions ](https://www.g2.com/products/prodpad/reviews?filters%5Bsentiment_snippet%5D=2108444&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Mid-Market (51-1000 emp.) 4.5/5 "Easily showcase ideas from across the business" What do you dislike about ProdPad? I think the licensing model should be adjusted to offer a lower price for reviewers. We would love more people to get involved in the idea movement, b PF Peter F. Enterprise (\> 1000 emp.) 11/20/2023 "Love it" 4/5 What do you like best about ProdPad? It's very intuitive and can be easily used fresh out of the box. The software is updated and improves over time and I have noticed this over the past few years of using the product. Review collected by and hosted on G2.com. What do you dislike about ProdPad? I wish there were ways to restrict user access to different product groups. I run a product team that works across a number of different products, often with external stakeholders. We like to give these stakeholders access to ProdPad so that they can add new ideas and feedback, however, we currently can't restrict their access to only see one product and feedback from their domain. Review collected by and hosted on G2.com. What problems is ProdPad solving and how is that benefiting you? Collating product ideas and feedback to guide prioritisation across stakeholders. Review collected by and hosted on G2.com. Show More Response from Georgina Munn of ProdPad [Editedit](https://www.g2.com/survey_responses/prodpad-review-8902268/official_response/edit) Hey Peter, Thank you for taking the time to leave us a review 😊 I'm pleased to hear that you've noticed the improvements over the years and that you're enjoying using ProdPad 🚀 with our weekly releases, we're always updating and improving as we go! Thank you for the feedback on user access permissions - this is always a tricky one as folks always want to manage things in different ways but I do appreciate where you're coming from. I'll add your feedback to our own ProdPad - if you're happy to, please email me at hello@prodpad.com with your details so we can keep you in the loop on any work in relation to this. It would also be great to chat to understand how you'd like to manage this! Have you considered, or are you using, our Customer Feedback Portal to source feedback from your stakeholders (either internal or external)? This would be linked to a specific product and be added straight into ProdPad for your product team to review. They're super easy to set up, and you can even display specific Ideas on the portal for feedback. We also have integrations with tools like Slack so that your team can share Feedback and Ideas in the spaces they already are. I'd be more than happy to chat you through the options if you get in touch but I'll also share a link to our Help Center. Thanks again! 🙌 [See how ProdPad improved](https://help.prodpad.com/article/752-customer-feedback-portal) Validated ReviewerIncentivizedSource: G2 invite on behalf of seller ![Verified User in Logistics and Supply Chain](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Logistics and Supply Chain") UL Verified User in Logistics and Supply Chain Mid-Market (51-1000 emp.) 8/11/2023 "Prodpad provides a logical thread from direct customer feedback up to product strategy" 4/5 What do you like best about ProdPad? I like that Prodpad links customer directly directly to ideas, initiatives and OKRs, making sure that customer feedback is available where decisions on a product are made. Review collected by and hosted on G2.com. What do you dislike about ProdPad? From a User Research perspective, synthesizing customer feedback is more complex than what Prodpad currently has to offer. Looking forward to new developments in the area! Review collected by and hosted on G2.com. What problems is ProdPad solving and how is that benefiting you? As all our PMs have to use Prodpad as single source, it is a great way to know what they are up to and what customer feedback they base their decisions on. For me as UX researcher, this helps me to know when I need to step in to provide higher quality research data. Review collected by and hosted on G2.com. Show More Response from Georgina Munn of ProdPad [Editedit](https://www.g2.com/survey_responses/prodpad-review-8461434/official_response/edit) Thanks for sharing your experience using ProdPad! Great to hear that ProdPad is acting as that single source of truth for your team and connecting you with customers 🥳 We're definitely working on developments in this area, thank you for sharing your feedback. We have a new feature just released in beta to process feedback using AI. It's designed to give you a summary, indicate the sentiment and the key points at the click of a button - I'll drop the help article link below. We'd love to hear your thoughts on this and whether it helps your processes. Thanks again 😃 [See how ProdPad improved](https://help.prodpad.com/article/654-working-with-customer-feedback#summarize) 11/21/2023 Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller ![Verified User in Market Research](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Market Research") UM Verified User in Market Research Mid-Market (51-1000 emp.) 7/26/2023 "UX designer" 2.5/5 What do you like best about ProdPad? I think the feedback structure of feedback \> idea, is great structure compared to the likes of jira which i think is really behind the times. Review collected by and hosted on G2.com. What do you dislike about ProdPad? Some areas for growth • Idea cannot be sorted easily via impact and effort, which make prioritisiation very, very hard. we currentyl export to a csv in order todo this. •it would be nice if we had a more visual view to create ideas. It would be cool to lay out all our feedback and add them to ideas we create on the fly in a visual manner like a miro board. • Add a better method or mutiple method of prioritising like R.I.C.E •Custom status for ideas other than archived or backlog etc. Review collected by and hosted on G2.com. What problems is ProdPad solving and how is that benefiting you? Prodpad allows us to create ideas from shared feedback and they prioritise them into projects for our product roadmap. This is a super important stage for product development. I think prodpad does a better job than roadmunk and jira ATM. Review collected by and hosted on G2.com. Show More Response from Georgina Munn of ProdPad [Editedit](https://www.g2.com/survey_responses/prodpad-review-8360988/official_response/edit) Hey! Thank you for leaving us a review, we really appreciate it 😁 Great to hear that you're enjoying using ProdPad to streamline your feedback \> ideas \> roadmap process. We love to see it! Thank you for sharing your ideas on how we can improve as well. I'll share some thoughts from the team below: • In terms of sorting ideas by impact and effort, have you checked out our Chart view in Ideas? This gives a visual representation of all of our Ideas on an Impact/Effort scale. You can also view and filter your Ideas in the List view by impact and effort. It would be great to understand more about your current process for prioritization to see how you're managing this. • Love the idea of a more visual view to create ideas - I will add this as feedback for our product team to check out! • In terms of prioritization methods, we have actually got a Confidence score for the C in R.I.C.E. (currently in beta), but we don't allow for a R.I.C.E. like weighted scoring algorithm - and here's why! Capturing the scores is a good thing (which is why we have Impact, Effort, Confidence, all of which can be captured, sorted by, and used to view Ideas visually in ProdPad), but R.I.C.E. traditionally calls for these scores to be mashed together in an algorithm to get a 'prioritization score' of sorts, and the problem with this is that, if you take two assumptions (like your best guess at what impact is, and what effort is), and you multiply or divide them, the end result is an even fuzzier assumption that loses the context of the source of the original score. This is further exacerbated when people take the resulting scores and compare them against each other, and use them to set a final priority of work to be done... when in fact, because those original scores were just estimations anyways, the accuracy of the final numbers can be a ways off, meaning the proposed order suggested by the R.I.C.E. scoring algorithm is almost certainly off. So teams end up tweaking their algorithm to match what they think is right, which is a lot of wasted time they could be doing literally anything else, or they end up building the wrong stuff because the spreadsheet said so. Something we don't want! That's our approach, I'd love to get your take on this. • You may have seen that we have a customizable Ideas workflow but Backlog and Archived are set. What kind of statuses would you like to see? I'll also share a help article from our Head of Product on how she uses emojis to further customize statuses. I'd love to chat with you about your feedback in more detail to better understand how you're using ProdPad - if you're happy to do so, please send me a note on hello@prodpad.com. Thanks again 😁 [See how ProdPad improved](https://help.prodpad.com/article/1169-how-prodpad-manages-feedback-and-ideas) Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller JC James C. Mid-Market (51-1000 emp.) 7/26/2023 "A really helpful tool for product managers" 4.5/5 What do you like best about ProdPad? One of the main attractions for me is the feedback feature which allows the product team to directly hear the voice of their customers or the users of their product. Being able to link this directly to the ideas which are eventually executed in development as well as the higher level initiatives in the roadmap means that there is a "golden thread" that runs throughout the product. Review collected by and hosted on G2.com. What do you dislike about ProdPad? Our product is internal and B2B so our users are also our colleagues. A common question I hear from them is how to attach screenshots or attachments to their feedback because it would help them to express themselves better. This can be particularly valuable when people are communicating in English as their second language. Review collected by and hosted on G2.com. What problems is ProdPad solving and how is that benefiting you? Our method for processing user feedback was clunky and static. Using ProdPad makes this fluid and a more continuous activity. It also brings structure and organisation to our workflow. It is also starting to make a difference to our development planning although we are still moving away from performing this activity in Jira/Confluence and offline/static tools (e.g. PowerPoint). This ties in to a bigger business problem about our whole product development workflow. This is hindered by our inability to integrate ProdPad with Jira on our side (i.e. not to do with ProdPad functionality). Review collected by and hosted on G2.com. Show More Response from Georgina Munn of ProdPad [Editedit](https://www.g2.com/survey_responses/prodpad-review-8360037/official_response/edit) Hi James, thank you so much for sharing your experience using ProdPad. It's great to hear that feedback is such an integral part of your product process and having an impact on your roadmap planning 🚀 I'd love to pick up on the conversation around Jira so I will send you an email. Thank you for your feedback on attaching screenshots or images to feedback, I can see the value in this. It's not currently possible via the customer feedback portal, but we do have an Idea for this - so I will add your feedback! If colleagues add feedback directly in ProdPad, it's possible to attach images (though I appreciate that folks aren't always logging into ProdPad to share feedback). Thanks again! 😊 Validated ReviewerIncentivizedSource: G2 invite on behalf of seller ![Richard K.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Richard K.") RK Richard K. Mid-Market (51-1000 emp.) 7/25/2023 "Get a grip of your portfolio!" 4/5 What do you like best about ProdPad? The roadmap view whiich can be organised by product line and OKRs allows me to easily plan out how incremental value will be discovered and delivered. Grouping ideas into initiatives makes forward resource planning very effective. Review collected by and hosted on G2.com. What do you dislike about ProdPad? External integrations are less slick than a fully integrated suite of tools. Mapping of workflow satges between Prodpad and Jira software for example could be made more intuitive but that's not something that needs attention every day. Review collected by and hosted on G2.com. What problems is ProdPad solving and how is that benefiting you? Propad allows a high level roadmpa to be clearly constructed and communicated against OKRs. The OKRs can be portfolio level (company wide) and at the individual product level. This helps separate out responsibility for OKRs between different roles. Review collected by and hosted on G2.com. Show More Response from Georgina Munn of ProdPad [Editedit](https://www.g2.com/survey_responses/prodpad-review-8356801/official_response/edit) Hi Richard, thank you for taking the time to leave us a review (love the headline, by the way)! 🙌 Amazing to hear that you're a fan of our roadmapping approach.Thank you for your feedback on the ease of using integrations - the Jira/ProdPad mapping experience is something we're aware of and would like to improve, particularly for our new beta Full Sync integration. I will share this with the team. Thanks again! Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller ![Verified User in Computer Software](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Computer Software") AC Verified User in Computer Software Small-Business (50 or fewer emp.) 7/26/2023 "It has revolutionised our feedback/idea management" 4/5 What do you like best about ProdPad? We now have a place to manage all our ideas without them being lost in Jira. Duplicates are identified as you are writing which saves wasted time. We've not been using the system for long but we're already seeing the benefits and several issues have been identified by implementing the feedback widget in our solutions. Review collected by and hosted on G2.com. What do you dislike about ProdPad? It does feel like there is some duplication when creating feedback, which is linked to an idea, which is then linked to an initiative on the roadmap. However, I do think that this is possibly down to not using it in the way it was designed to work. Review collected by and hosted on G2.com. What problems is ProdPad solving and how is that benefiting you? We previously used Jira or Freshdesk for ideas (if they were logged at all) but they were often lost or duplicated and had no weighting so it was hard to pick out what really ought to be developed and which should be rejected. Review collected by and hosted on G2.com. Show More Response from Georgina Munn of ProdPad [Editedit](https://www.g2.com/survey_responses/prodpad-review-8362131/official_response/edit) Hey there, thank you for your review - it's awesome to hear that you're already seeing the benefits of using ProdPad to manage your ideas and feedback 🥳 Appreciate you sharing your thoughts on the hierarchy of feedback --\> ideas --\> initiatives. Have you had a chance to chat with anyone in our team yet? I'd love to catch up and talk this through - drop me a message on hello@prodpad.com 😁 I'll also link to one of our help articles that talks about each of these aspects in case that helps. Thanks again! [See how ProdPad improved](https://help.prodpad.com/article/1180-how-to-map-product-work-into-prodpad) Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller ![Verified User in Computer Software](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Computer Software") UC Verified User in Computer Software Mid-Market (51-1000 emp.) 11/15/2023 "a comprehensive product management tool with focus on ideas and roadmap" 4.5/5 What do you like best about ProdPad? Easy to use interface and very nice roadmap view. Review collected by and hosted on G2.com. What do you dislike about ProdPad? Not having backwards compatibility from Jira. Meaning Jira Epics and Userstories are not synced with Prodpad. This already done by some other tools like ProductBoard and makes life much easier. Review collected by and hosted on G2.com. What problems is ProdPad solving and how is that benefiting you? made it easier to get all the feedback/ideas from the stakholders. The roadmap view with Now, Next and Later is also very nice though we should be giving the option to the user if they want to use NNL (now, next later) or specific timelines. Review collected by and hosted on G2.com. Show More Response from Georgina Munn of ProdPad [Editedit](https://www.g2.com/survey_responses/prodpad-review-8875125/official_response/edit) Hey there, Thanks for taking the time to leave us a review! Amazing to see that ProdPad is helping you to collaborate more with your stakeholders 🤝 and that you like the roadmap view (we like it, too!). As inventors of the Now, Next, Later roadmap, we've written a lot about why we believe working to a timeline roadmap is less efficient and provides less value for your customers (I'll link a blog post) . However, we know that in some cases it may be appropriate to add a deadline, for example, in line with a change in legislation. You could do this using tags, for example. I'm sorry to see you've had some trouble with our Jira integration. We've just released a number of Jira updates that answer your exact problem - the two way content sync from Jira back to ProdPad, along with an import feature from Jira to ProdPad. Send me an email on help@prodpad.com so that we can talk you through this and get you set up ASAP. We'd love to hear your feedback on it. Thanks again! [See how ProdPad improved](https://www.prodpad.com/blog/product-roadmaps-dont-need-deadlines/) Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller CC Cat C. Manager Enterprise (\> 1000 emp.) 11/14/2023 "Helpful Roadmapping & Planning for Product Managers" 4/5 What do you like best about ProdPad? Ability to sync with JIRA and the "Now, Next, Later" buckets to quickly summarize priorities Review collected by and hosted on G2.com. What do you dislike about ProdPad? Encountered some issues syncing with JIRA so wish that was more streamlined/clear Review collected by and hosted on G2.com. What problems is ProdPad solving and how is that benefiting you? Roadmap, prioritization, tracking the status of epics, collecting ideas for future work Review collected by and hosted on G2.com. Show More Response from Georgina Munn of ProdPad [Editedit](https://www.g2.com/survey_responses/prodpad-review-8871378/official_response/edit) Hi Cat, Thanks so much for taking the time to leave us a review, we appreciate it. It's good to hear that ProdPad is helping you in both tracking your current work as well as planning ahead for the future 🥳 In terms of JIRA, thanks for sharing your experience here. The good news is that we've literally just released a whole host of updates to strengthen and improve our integration 🙌 You can now opt for a two way content and status sync integration as well as importing your backlog into ProdPad. I'd love to chat you through the changes so I'll drop you a note 😊 Thanks again for your time leaving a review! Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller ![Roxie B.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Roxie B.") RB Roxie B. Mid-Market (51-1000 emp.) 2/10/2023 "Prodpad is a helpful well thought out tool" 5/5 What do you like best about ProdPad? Prodpad makes it really easy to organise ourselves as a team. You can link customer feedback to ideas, and add notes and user stories, set up a workflow, push ideas straight through to Jira for the dev team to pick up and link your ideas to your roadmap. There is an area for objectoves which makes it easy to show which areas of your roadmap link to which objectives. Its really handy. Review collected by and hosted on G2.com. What do you dislike about ProdPad? The only thing I don't like is that sometimes it is tricky to move user stories around if you want them in a diiferent order. The ability to do it is there its just not so easy. I move a story and it will be in.a different place to where I want it. It would also be great if Prodpad could offer user anyalitics too to make it easy to attach data to ideas. Review collected by and hosted on G2.com. What problems is ProdPad solving and how is that benefiting you? It helps us stay organised which is really needed! Review collected by and hosted on G2.com. Show More Response from Fleur Sykes of ProdPad [Editedit](https://www.g2.com/survey_responses/prodpad-review-7698819/official_response/edit) Hi Roxie, thanks for the awesome review! Really glad you're seeing all the various element's value and how they all piece together. I personally love the OKRs too. Regarding the user story, re-ordering sounds like a little bug, would you mind reaching out to hello@prodpad.com where the support team will be able to get that checked out. Thanks again, Fleur 3/10/2023 Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller ![Verified User in Computer Software](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Computer Software") AC Verified User in Computer Software Small-Business (50 or fewer emp.) 7/27/2023 "One of the better Product Management Suites" 4.5/5 What do you like best about ProdPad? It truly is simple to use and that's my favorite part about it. Most of the other tools on the market are repleat with features: toggles, tags, switches, integrations and all the other bells and whistles to have a complete product management platform but fall short on ease of use and simplicity. Prodpad gives you plenty to get the job done and has extended the capabilies into natural "what's next" types of items rather than being a frankenstein of features. Review collected by and hosted on G2.com. What do you dislike about ProdPad? The organization of a Roadmap by Initiative, each initiative has one or many Ideas and each Idea having one to many underlying User Stories that can push into another work tracking platform is pretty slick. However, when it comes to Ideas without an accompanying Initiative and being able to keep them organized, especially as I have many of my users entering new and duplicate ideas, it quickly becomes the wild west. Deduping ideas is something I've been contemplating...like what if Prodpad prompted a user "Hey, this idea sounds a lot like this existing idea, would you like to update the existing one" would sure be great! Review collected by and hosted on G2.com. What problems is ProdPad solving and how is that benefiting you? Prodpad solves our need to capture ideas and organize ideas into our roadmap initiatives that we validate with the business. Additionally, it empowers our entire company to contribute to our product ideation because good ideas are not limited to coming just from the Product team. Review collected by and hosted on G2.com. Show More Response from Georgina Munn of ProdPad [Editedit](https://www.g2.com/survey_responses/prodpad-review-8368146/official_response/edit) Hello! Thank you for your fab review 😊 We're happy to hear that you find ProdPad simple to use and that you're bringing your whole company into your product processes - that's exactly what we built ProdPad to do 🥳 Thanks for your feedback, too. There can definitely be cases where duplicate ideas pop up. Have you had a chance to check out DotBot? DotBot scans your backlog and suggests connections between your ideas and feedback as well as spotting duplicates for you. Let me know on help@prodpad.com if you have any problems with this, and whether it solves this challenge for you. Thanks again 😃 [See how ProdPad improved](https://help.prodpad.com/article/593-dotbot) Validated ReviewerIncentivizedSource: G2 invite on behalf of seller ## Top-Rated Alternatives [ ![Aha!](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Aha!") 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