Verified User in Construction
AC
Verified User in Construction
Small-Business (50 or fewer emp.)
"Serves our needs, but could be better."
3/5
What do you like best about Proctorio?

Proctorio works well as a plug-in with Canvas. Students can navigate to the proctored exam by clicking the next button in Canvas, making it very easy for those with little technical experience. Review collected by and hosted on G2.com.

What do you dislike about Proctorio?

Students constantly report that they are asked for an access code, even after installing Proctorio and using it in the same class just a few steps prior without the same issue. We then have to reply, "Please ensure you have properly installed Proctorio, then refresh your browser. The access code prompt should disappear; log out and log back in if that does not work." We have to communicate this to students so many times a day. When we refer students to Proctorio support, they report that they did not receive a solution, so we have been forced to complete the student tech support ourselves. We also would prefer to receive an admin notification every time an exam comes back with alerts; however, we have been unable to get this automated through Proctorio. Review collected by and hosted on G2.com.

Response from Caroline Hoffman of Proctorio

Thank you for your review! We're sorry to hear your experience with Proctorio has been frustrating, but your feedback helps us do better. Please reach out to our support team via live chat, email (support@proctorio.com), or phone if you or your students continue to have issues with access codes.

CO
Chris O.
Instructional Design Director
Mid-Market (51-1000 emp.)
"Adaptable remote proctoring solution"
5/5
What do you like best about Proctorio?

I like that each situation can be setup to meet the needs of the specific test. Settings can be configured for in person testing, or even remote testing. It also has a secure encription between computers, ensuring that nobody can access the information being transmitted. Review collected by and hosted on G2.com.

What do you dislike about Proctorio?

Proctorio doesn't have many down sides, but the one limitation we found was that it only works on computers. There isn't support for mobile devices like tablets or phones. A lot of our students have tablets for school. Review collected by and hosted on G2.com.

Response from Caroline Hoffman of Proctorio

Thank you for your amazing 5-star review, Chris!

NC
Nicole C.
Student
Small-Business (50 or fewer emp.)
Guest users or non-business users of the software, not included in G2 scores.
"Why I use Proctorio"
4.5/5
What do you like best about Proctorio?

I like that Proctorio allows me to take exams outside of the classroom. The first time I used it, I was a bit nervous because of the camera on my face, but I felt comfortable once I got used to it. I like that the university trusts this product so I can use it in all my classes. I also like that it allows you to hide your face if you don't want to see it. Review collected by and hosted on G2.com.

What do you dislike about Proctorio?

The only thing I wouldn't say I like is how nervous it makes me as I am able to see my face and see how the camera tracks my screen. Being able to see what Proctorio is monitoring makes me nervous, just knowing I am being closely watched, but the more I use it, the less of this anxious feeling I have. Review collected by and hosted on G2.com.

Response from Caroline Hoffman of Proctorio

We're so glad to hear you're getting more comfortable with the interface, Nicole! Thank you for taking the time to leave a review.

Verified User in Higher Education
AH
Verified User in Higher Education
Small-Business (50 or fewer emp.)
"Helping maintain academic integrity in an asynchronous online setting"
5/5
What do you like best about Proctorio?

Proctorio helps us provide asynchronous online courses so that busy professionals can learn more and earn advanced degrees in a flexible setting. Review collected by and hosted on G2.com.

What do you dislike about Proctorio?

Occasionally our students receive an error when trying to access a proctored exam Review collected by and hosted on G2.com.

Response from Caroline Hoffman of Proctorio

Thank you for your great 5-star review! We wouldn't be here without people like you. Keep in mind, test-taker and exam-administrator support is available 24/7/365 to assist with any issues. Check out @proctorio on Twitter and LinkedIn to keep up to date with the latest news.

JW
JD W.
Instructional Designer
Enterprise (> 1000 emp.)
"Good, but not flawless"
3.5/5
What do you like best about Proctorio?

Proctorio does what it is designed for, proctoring online exams. It allows for faculty members to help ensure the integrity of their online tests and quizzes. The flagging of suspicious behavior has been very helpful to our faculty. Review collected by and hosted on G2.com.

What do you dislike about Proctorio?

The responsiveness, frequent turnover, and follow-through of the representatives assigned to our institution have been lacking, however, general support for faculty and students has been excellent. Review collected by and hosted on G2.com.

Response from Caroline Hoffman of Proctorio

Thank you for your detailed review! We set a high standard for ourselves, and we're glad we're able to provide that for you. Check out @proctorio on Twitter and LinkedIn to keep up to date with our latest developments.

Verified User in Higher Education
UH
Verified User in Higher Education
Small-Business (50 or fewer emp.)
"Student using Proctorio"
4/5
What do you like best about Proctorio?

I like that it does system checks before starting an exam. Making sure everything works before getting on an exam that is ases anxiety instead of running into an issue after starting. Review collected by and hosted on G2.com.

What do you dislike about Proctorio?

I don't like the ID photo process. It seems to never capture automatically and takes time to make sure it captures manually. Review collected by and hosted on G2.com.

Response from Caroline Hoffman of Proctorio

Thanks for the great review! We appreciate your feedback and will be sure to let our team know about the difficulties you had with the ID verification process. Stay up to date with the latest news via @proctorio on Twitter and LinkedIn.

Lauren K.
LK
Lauren K.
Student
Small-Business (50 or fewer emp.)
Guest users or non-business users of the software, not included in G2 scores.
"Using Proctorio, an experience"
4.5/5
What do you like best about Proctorio?

I like that I don't need to set up an appointment at the testing centers my test-taking can be flexible so I am always ready for it. I like that I am taking the test alone. I don't need to worry about other people seeing me panic. Review collected by and hosted on G2.com.

What do you dislike about Proctorio?

I don't love how worried I am about getting flagged. I am a fidgety person and don't know what constitutes flags on each test, so even though I don't cheat, I am worried about getting flagged. Review collected by and hosted on G2.com.

Response from Caroline Hoffman of Proctorio

We understand taking exams can be a stressful experience. Ask your professor what kinds of exam settings they'll be using to get an idea of what to be aware of! Thank you for your feedback.

Verified User in E-Learning
UE
Verified User in E-Learning
Enterprise (> 1000 emp.)
"I work with Proctorio every day and like it for the most part"
3.5/5
What do you like best about Proctorio?

The most helpful aspect of Proctorio is that you can see both the student and their screen simultaneously, removing the need to switch between screens. I also think that having the computer system give a 'suspicion level' is a great time saver. Review collected by and hosted on G2.com.

What do you dislike about Proctorio?

I think it can be somewhat difficult to see results after you have proctored a few exams. I wish there were a dashboard or something that shows the statistics of the tests you proctored. Review collected by and hosted on G2.com.

Response from Caroline Hoffman of Proctorio

Hi there! Thank you for your awesome review. Your feedback helps us improve! We'll keep your idea of a comprehensive dashboard in mind for our upcoming releases. Please reach out to our team if you have any questions regarding the Proctorio Gradebook, etc.

See how Proctorio improved
PR
Paige R.
Student
Small-Business (50 or fewer emp.)
"Simple and Efficient to Use"
5/5
What do you like best about Proctorio?

I love how convenient Proctorio is. It allows students to take exams anytime and anywhere, which is very nice. I also find it less stressful using Proctorio than having an actual person there watching me take the exam. I would love it if all my college courses used Proctorio. Review collected by and hosted on G2.com.

What do you dislike about Proctorio?

The only downside is that sometimes computers don't keep the correct settings needed for Proctorio so at times you may need to adjust your settings so that your microphone and other things work properly with the program. Review collected by and hosted on G2.com.

Response from Caroline Hoffman of Proctorio

Hi Paige, thanks for your great review! We are so grateful for students like you.

LB
Lisha B.
Manager of Instructional Design
Mid-Market (51-1000 emp.)
"Longtime Proctorio User"
5/5
What do you like best about Proctorio?

There are several things I think make Proctorio the best in remote Proctoring. The flexibility of the tool, the technical support, and the entire team behind the product are just a few. This tool made it possible for our program to create a completely online PharmD option and open our school up to a much more diverse and international population. Review collected by and hosted on G2.com.

What do you dislike about Proctorio?

The small technical glitches can be annoying to deal with but they impact less than 5% of our student population. Review collected by and hosted on G2.com.

Response from Caroline Hoffman of Proctorio

Thank you for your 5-star rating, Lisha! It's truly appreciated.