--- title: ProcessMaker Reviews meta_title: 'ProcessMaker Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 305 reviews by the users' company size, role or industry to find out how ProcessMaker works for a business like yours. aggregate_rating: rating_value: 4.3 review_count: 305 scale: '5' date_modified: '2026-09-02' parent_category: name: Process Automation url: https://www.g2.com/categories/process-automation --- # ProcessMaker Reviews **Vendor:** Decisions **Category:** [Business Process Management Software](https://www.g2.com/categories/business-process-management) **Average Rating:** 4.3/5.0 **Total Reviews:** 305 **AI Enabled:** This product embeds AI to enhance or extend its core functionality. ## About ProcessMaker ProcessMaker is a Process Orchestration and Automation platform built to take you beyond basic workflow tools. It connects people, systems, and AI, so you can orchestrate end-to-end work reliably—and run it at scale. ProcessMaker combines agentic AI, deep process intelligence, and intuitive process modelers in one platform. Founded in 2000, ProcessMaker is trusted globally to manage real operational complexity with the governance and flexibility enterprises require. With intuitive drag-and-drop modelers, teams can design, run, and optimize workflows fast. Business users can contribute without heavy training, while IT can extend, integrate, and standardize across the organization. ProcessMaker supports everything from simple approvals to mission-critical operations, works for SMEs and enterprises, and integrates with virtually any tech stack—so you can modernize without ripping and replacing what you already have. ## ProcessMaker Pros & Cons Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews. **What users like:** - Users value the **automation capabilities** of ProcessMaker, enabling easy customization and integration for efficient business processes. (3 reviews) - Users appreciate the **efficiency** of ProcessMaker, enabling quick adaptation and effective management of workflows. (3 reviews) - Users value the **accessible developer support** and training, aiding in seamless integration of ProcessMaker. (2 reviews) - Users rave about the **ease of learning** ProcessMaker, making workflow management accessible for everyone quickly. (2 reviews) - Users value the **ease of work** with ProcessMaker, enjoying its simple interface and quick learning curve for workflows. (2 reviews) - Easy Integrations (2 reviews) - Integrations (2 reviews) - Process Simplification (2 reviews) - Training (2 reviews) - AI Technology (1 reviews) **What users dislike:** - Users report **functionality limitations** in ProcessMaker, hindering basic tasks and seamless assignment changes. (3 reviews) - Users face challenges with **missing features** , such as signature input and basic task functionalities in ProcessMaker. (3 reviews) - Users report experiencing **hidden bugs** that disrupt workflows and indicate underlying issues with the app's functionality. (2 reviews) - Users find the **limited features** of ProcessMaker frustrating, as basic tasks are often unsupported. (2 reviews) - Users report experiencing **performance issues** due to hidden bugs disrupting workflows and app functionality. (2 reviews) - Users face **access issues** due to extensive training needs, slow support response, and browser speed inconsistencies. (1 reviews) - App Issues (1 reviews) - Cost Issues (1 reviews) - Difficult Learning (1 reviews) - Expensive (1 reviews) ## ProcessMaker Reviews ### 1. Happy **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Higher Education | Mid-Market (51-1000 emp.) This reviewer's identity has been verified by our review moderation team. They have asked not to show their name, job title, or picture. **Validated Reviewer:** Validated through LinkedIn **Source: Organic:** Organic review. This review was written entirely without invitation or incentive from G2, a seller, or an affiliate. **Reviewed Date:** May 20, 2016 **What do you like best about ProcessMaker?** I like its simplicity and ease of use. Also the new version has an better designer **What do you dislike about ProcessMaker?** I had some problems in the installation in a Windows 2003 server. Using a newer version of Windows server solved the problems **What problems is ProcessMaker solving and how is that benefiting you?** Using for teaching. ### 2. A very good piece of software **Rating:** 5.0/5.0 stars **Reviewed by:** mour f. | charge des relations exterieures, Food Production, Mid-Market (51-1000 emp.) **Validated Reviewer:** Validated through LinkedIn **Source: Organic:** Organic review. This review was written entirely without invitation or incentive from G2, a seller, or an affiliate. **Reviewed Date:** January 07, 2016 **What do you like best about ProcessMaker?** Easy to implement, frequent updates take care of people demand. So Many functionalities are there **What do you dislike about ProcessMaker?** The price of the enterprise edition is too high, in developing countries business context **Recommendations to others considering ProcessMaker:** Go ahead for it. Implementation cost and effort is low **What problems is ProcessMaker solving and how is that benefiting you?** Automate business processes and implement paperless environment. Benefits in savings, controls, efficiency by cutting processing times, improve customer service ### 3. Good to work isolate **Rating:** 2.5/5.0 stars **Reviewed by:** Verified User in Apparel & Fashion | Enterprise (> 1000 emp.) This reviewer's identity has been verified by our review moderation team. They have asked not to show their name, job title, or picture. **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through LinkedIn **Incentivized:** This reviewer was offered a nominal gift card as thank you for completing this review. **Source: G2 invite:** Invitation from G2. This reviewer was offered a nominal gift card as thank you for completing this review. **Reviewed Date:** September 17, 2015 **What do you like best about ProcessMaker?** The flexibility to generate a visual interface and workflows, also the user administration is very easy and visual. The easy workflows can be created in a GUI. **What do you dislike about ProcessMaker?** The integration with SAP and Active Directory is not easy using a middleware, it requires to much development. **Recommendations to others considering ProcessMaker:** Clarify your real needs. **What problems is ProcessMaker solving and how is that benefiting you?** Authorization workflows and Single Sign On with Active Directory. ### 4. It's great, useful, and effective. I like it. **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Computer Hardware | Mid-Market (51-1000 emp.) This reviewer's identity has been verified by our review moderation team. They have asked not to show their name, job title, or picture. **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through LinkedIn **Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review. **Source: G2 invite on behalf of seller:** Invitation from G2 on behalf of a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review. **AI Translated:** This review has been translated from English using AI. **Reviewed Date:** September 04, 2015 **What do you like best about ProcessMaker?** The speed with which we can create and advance some flow BPM **What do you dislike about ProcessMaker?** It has some bugs, after a while it starts to fail on me and it only works well with Mozilla. **Recommendations to others considering ProcessMaker:** Correct its errors, make it more compatible, and generally provide support to the system. **What problems is ProcessMaker solving and how is that benefiting you?** Capture products to the database, streamline difficult processes, and much more. ### 5. An easy to implement BPM Solution **Rating:** 4.5/5.0 stars **Reviewed by:** 'dipo M. | Managing Director, Enterprise (> 1000 emp.) **Validated Reviewer:** Validated through LinkedIn **Source: Organic:** Organic review. This review was written entirely without invitation or incentive from G2, a seller, or an affiliate. **Reviewed Date:** May 27, 2015 **What do you like best about ProcessMaker?** I like that the solution is open source and I can make changes to the source code. The solution can also be extended via plugins in addition to the many plugins included in the enterprise versions **What do you dislike about ProcessMaker?** There are not as many features in the open source version and the pricing is a bit steep for small businesses though affordable for enterprise customers. **What problems is ProcessMaker solving and how is that benefiting you?** The organisation was able to automate processes across a wide range of business areas including but not limited to human resources, administration, sales and marketing. Some of the applications included expense reporting, budgeting input collation from business units and risk reports. ## ProcessMaker Discussions - [Does this integrate with SAP B1?](https://www.g2.com/discussions/does-this-integrate-with-sap-b1) - 1 comment, 1 upvote - [what improvements do they have for the future](https://www.g2.com/discussions/what-improvements-do-they-have-for-the-future) - 1 comment, 1 upvote - [Why are using PM and no the other apps (Bizagi, Bonitasoft, etc)?](https://www.g2.com/discussions/why-are-using-pm-and-no-the-other-apps-bizagi-bonitasoft-etc) - 1 comment, 1 upvote - [Does process maker have an integration with Google Docs?](https://www.g2.com/discussions/15542-does-process-maker-have-an-integration-with-google-docs) - 2 comments, 1 upvote - [How can I do so that users can see the files that other users upload, but not all the files?](https://www.g2.com/discussions/14737-how-can-i-do-so-that-users-can-see-the-files-that-other-users-upload-but-not-all-the-files) - 1 comment, 1 upvote - [View ProcessMaker pricing details and edition comparison](https://www.g2.com/products/processmaker/reviews?page=7§ion=pricing&secure%5Bexpires_at%5D=2026-09-03+07%3A32%3A57+-0500&secure%5Bsession_id%5D=1e687a6d-0148-4734-9a6f-2c5158ffd728&secure%5Btoken%5D=563b6caf95fe0d28d02b445899955edfbfe4658d7562ba06b90299b9d32d6aae&format=llm_user) ## ProcessMaker Features **Setup** - Activities - Flows - Dependencies - Notifications - Calendar Management - Business Process Automation **Digital Workflows** - Logic and Conditions - No-Code Or Low-Code - Document Management **Development Tools** - Drag-and-drop Form Builder - API Builder - Integrations - Web Forms - Customizable Forms - Third-Party Integrations **Generative AI** - AI Text Generation - AI Text Summarization - Generative AI **Data Capture** - Multi-format Support - OCR Capabilities **Process Management** - Process Overview - Process Analysis - Real-Time Process Monitoring - Unstructured Processes - API Connection - Intelligence - Document Approval **Management** - Updates - Audit Trail - Integration **Forms** - Data Mapping - Templates - Mobile-Friendly Forms **Field Tools** - OCR - GPS & Time Stamps - Barcode and Signature Capture - Image and Video Capture - Offline Capability - Embedded Work Instructions - Electronic Signature - Single Sign On - Lead Capture **Data Extraction** - Pattern Detection and Recognition - Text Classification - Data Classification - Voice Recognition - Optical Character Recognition **Customization** - Document Generation - Process Design - Process Repository - No-Code App Development - Low-Code App Development - No-Code **Automation** - Workflow Automation - Workflow Mapping - Real-Time Updates - Robotic Process Automation **Back Office Tools** - Report Formatting - Roles and Permissions - Analytics Dashboards - Reporting/Analytics **Generative AI** - AI Text Generation - Generative AI **Data Validation** - Accuracy Checking **Additional Functionality** - Autofill - Template Management - Document Management - Multi-Channel Distribution - Full Text Search - Alerts/Notifications - Approval Process Control - Address Validation - SSL Security - Generative AI - Forms Creation & Design - Lead Generation - Customizable Branding - Mobile Access - Task Management - Customizable Fields - API - Response Validation - A/B Testing - Conditional Logic - Forms Management - Surveys & Feedback - Drag & Drop - Media Library - Data Import/Export - Real-Time Data - Data Security - AI Copilot - Version Control - Collaboration Tools - Workflow Management - Data Capture and Transfer - Customizable Templates - Workflow Automation **Collaboration** - Access Controls/Permissions - Data Unification - Accessibility - Process Routing - Real-Time Data - Role-Based Permissions **Workflow Automation** - Natural Language Processing - Process Integration - Third-Party Integrations **Agentic AI - Digital Process Automation (DPA)** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making **Agentic AI - Workflow Management** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making **Additional Functionality** - Drag & Drop - Template Management - Approval Process Control - Customizable Dashboard - Rules-Based Workflow - Document Management - Monitoring - Progress Tracking - Workflow Configuration - Collaboration Tools - Commenting/Notes - Task Management - Forms Management - No-Code - Data Import/Export - Email Management - Customizable Reports - Access Controls/Permissions - Graphical Workflow Editor - Real-Time Data - API - Search/Filter - AI Copilot - Mobile Access - Customizable Fields - Activity Tracking - Compliance Tracking - Role-Based Permissions - Reporting/Analytics - Project Workflow - Activity Dashboard **Document Management** - Search Functionality - Version Control - Full Text Search - Semantic Search - Contextual Search - Boolean Search **Agentic AI - Business Process Management** - Multi-step Planning - Autonomous Task Execution - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making - Third-Party Integrations **Machine Learning** - Custom Model Training **Natural Language Processing** - Sentiment Analysis - Text Analysis - Entity Analysis - Trend Analysis **Semantic Analysis** - Contextual Understanding **Data Integration** - API Support **Security** - Compliance Standards - Data Encryption **Additional Functionality** - Generative AI - Activity Dashboard - AI Copilot - Drag & Drop - Calendar Management - Reporting & Statistics - Customizable Forms - Forms Management - Alerts/Notifications - Role-Based Permissions - Phonetic Variation Detection - CRM - Email Management - Data Capture and Transfer - Access Controls/Permissions - Workflow Management - Electronic Forms - Abbreviation Detection - Web Forms - Multiple Data Sources - Mis-Keyed Variation Detection - Data Import/Export - Data Replication - Document Management - Data Extraction - Customizable Reports - Customizable Branding - Offline Access - Electronic Signature - Data Retrieval - Collaboration Tools - Barcode/Ticket Scanning - Email Address Extraction - Customizable Fields - Task Management - Audit Management - Image Capture - Configurable Workflow - API - Data Visualization - Customizable Templates - Conditional Logic - Audit Trail - Activity Tracking - Real-Time Updates - Summarization - Customer Experience Management - Tagging - Real-Time Analytics - Predictive Modeling - Data Analysis Tools - Filtering - Commenting/Notes - Categorization/Grouping - Data Verification - AI/Machine Learning - Visual Analytics - Customer Segmentation - Search/Filter - Data Cleansing - Topic Clustering - Multi-Language - Language Detection - Spam Detection - Predictive Analytics - Customer Profiles - Metadata Management **Process Development** - Process Routing **Additional Functionality** - Rules-Based Workflow - Mobile Access - Document Storage - Data Import/Export - Collaboration Tools - Document Management - Real-Time Reporting - Customizable Forms - Activity Dashboard - CRM - Process Modeling & Designing - Drag & Drop - Task Progress Tracking - API - Calendar Management - Audit Management - Commenting/Notes - Forms Management - Alerts/Notifications - Reporting/Analytics - Configurable Workflow - Graphical Workflow Editor - Data Visualization - Workflow Management - Process Change Tracking - AI Copilot - Email Management - Templates - Real-Time Updates - Approval Process Control - Customizable Fields - Version Control - Forms Automation - Customizable Templates - Compliance Management - Activity Tracking - Single Sign On - Task Management - Customizable Reports - Business Process Control - Business Process Automation - User Management - Audit Trail ## Top ProcessMaker Alternatives - [Nintex](https://www.g2.com/products/nintex-nintex/reviews) - 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