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ProcessMaker

By ProcessMaker

4.3 out of 5 stars

How would you rate your experience with ProcessMaker?

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ProcessMaker Reviews & Product Details

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Value at a Glance

Averages based on real user reviews.

Time to Implement

4 months

Return on Investment

22 months

ProcessMaker Media

ProcessMaker Demo - Hyper-Productivity: The Future of Work
ProcessMaker is guaranteed to boost the productivity of your skilled workforce by automating your mission-critical processes and capitalizing on the next generation of AI-Powered innovation.
ProcessMaker Demo - Low-Code BPA Software
ProcessMaker's low-code business process automation (BPA) platform offers all the tools you need, including intelligent document processing (IDP), decision engine, and artificial intelligence (AI).
ProcessMaker Demo - Home
Create maps for any process.
ProcessMaker Demo - Assets
Assets include processes, screens, scripts, decision tables, collections, and data connectors.
ProcessMaker Demo - AI Assistant
The AI Assistant can generate script from text, document, clean, and list steps.
ProcessMaker Demo - Text-to-Process Model
Use natural language to describe your desired process map.
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ProcessMaker Reviews (305)

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Reviews

ProcessMaker Reviews (305)

View 1 Video Reviews
4.3
305 reviews

Pros & Cons

Generated from real user reviews
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Ryan A.
RA
Lead Developer
Enterprise (> 1000 emp.)
"Great platform for Approval Workflows"
What do you like best about ProcessMaker?

Process Maker provides an easy drag-and-drop interface for creating Basic Forms which caters to people with little to no programming background. Review collected by and hosted on G2.com.

What do you dislike about ProcessMaker?

A lot of the features that you can do with traditional coding cannot be done in their Basic drag-and-drop functions. Review collected by and hosted on G2.com.

Verified User in Human Resources
IH
Enterprise (> 1000 emp.)
"I feel ProcessMaker an excelent bpm"
What do you like best about ProcessMaker?

*The software is easy for all users, designers, users, developers, etc.

*The workflow do all, the users don´t need to execute manual tasks. Review collected by and hosted on G2.com.

What do you dislike about ProcessMaker?

* Customer success generates aggressive comments. they must know the operation in each country to be assertive. Review collected by and hosted on G2.com.

Diego  C.
DC
Regional Procurement Coordinator
Enterprise (> 1000 emp.)
"ProcessMaker Best Low Cost WorkFlows in market"
What do you like best about ProcessMaker?

This tool is very easy to use, once the flows are created they can be customized at will, no previous experience is needed to make these settings. It does not require advanced knowledge for the creation of flows as such, the tool is very user-friendly and guides you step by step. Review collected by and hosted on G2.com.

What do you dislike about ProcessMaker?

Process maker is releasing new updates over time but does not give any notice as such that new versions are available so if you are not aware you may be using an old version with many gaps that have already been resolved. Review collected by and hosted on G2.com.

Verified User in Construction
AC
Mid-Market (51-1000 emp.)
"The tool you need to migrate towards digital document record management (with workflow)"
What do you like best about ProcessMaker?

That there is a way to create complex workflows using the skills learnt from Visio and have documents embedded within that workflow. Review collected by and hosted on G2.com.

What do you dislike about ProcessMaker?

A higher level of coding is necessary to make some of the more complicated features work. This is fine but there are fewer users in the world posting youtube videos of how to implement a solution compared to MS Flow. Or at least to know knowledge. Review collected by and hosted on G2.com.

Verified User in Financial Services
AF
Small-Business (50 or fewer emp.)
"ProcessMaker Review"
What do you like best about ProcessMaker?

Their canned solution is ideal for reselling to banks that need a streamlined account opening process. Review collected by and hosted on G2.com.

What do you dislike about ProcessMaker?

The integration between our platform and theirs could be more seamless, but I think that's mainly a UX thing on our end. Review collected by and hosted on G2.com.

Deepthi K.
DK
Solutions Development Lead
Small-Business (50 or fewer emp.)
"It has been extremely helpful in our automation journey"
What do you like best about ProcessMaker?

the inbuilt features that the process maker provided to automate the workflows easily in order to transform the manual operations to an automated one. Review collected by and hosted on G2.com.

What do you dislike about ProcessMaker?

as of now, it helped all the business cases so far. Review collected by and hosted on G2.com.

Kehinde O.
KO
Team Lead Business Process Automation
Mid-Market (51-1000 emp.)
"PRocessmaker-The Best Workflow Solution"
What do you like best about ProcessMaker?

The ease of programmability. It allows me to choose the group of users that can attend to a case just by adding them to groups. Review collected by and hosted on G2.com.

What do you dislike about ProcessMaker?

Inability to set SLA and remainders to users Review collected by and hosted on G2.com.

Verified User in Logistics and Supply Chain
AL
Mid-Market (51-1000 emp.)
"Frustrating"
What do you like best about ProcessMaker?

It's a very versatile solution with significant integration power. Review collected by and hosted on G2.com.

What do you dislike about ProcessMaker?

The service it provide for the implementation of customized solutions. Review collected by and hosted on G2.com.

Verified User in Banking
AB
Mid-Market (51-1000 emp.)
"ProcessMaker Review - Ephraim Orjiako"
What do you like best about ProcessMaker?

The simplicity of the Process Automation processmaker offers Review collected by and hosted on G2.com.

What do you dislike about ProcessMaker?

The complicated upgrade process. Upgrade of processmaker version is not the simplest thing to do as it requires technical knowledge. Review collected by and hosted on G2.com.

Verified User in Banking
UB
Enterprise (> 1000 emp.)
"ProcessMaker Experience"
What do you like best about ProcessMaker?

It is user-friendly and easy to navigate Review collected by and hosted on G2.com.

What do you dislike about ProcessMaker?

1. The lag-time is too short.

2. On the Unassigned field, you cannot ascertain pending requests by a look at the dashboard; you have to click on the filed to see these. Review collected by and hosted on G2.com.

Pricing Insights

Averages based on real user reviews.

Time to Implement

4 months

Return on Investment

22 months

Average Discount

11%

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ProcessMaker Features
Document Generation
Process Design
Process Repository
Permissions for Sharing
Data Unification
Accessibility
Process Overview
Process Analysis
Real-Time Process Monitoring
Activities
Flows
Notifications
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ProcessMaker
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