--- title: ProcessMaker Reviews meta_title: 'ProcessMaker Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 305 reviews by the users' company size, role or industry to find out how ProcessMaker works for a business like yours. aggregate_rating: rating_value: 4.3 review_count: 305 scale: '5' date_modified: '2026-07-13' parent_category: name: Process Automation url: https://www.g2.com/categories/process-automation --- # ProcessMaker Reviews **Vendor:** Decisions **Category:** [Business Process Management Software](https://www.g2.com/categories/business-process-management) **Average Rating:** 4.3/5.0 **Total Reviews:** 305 ## About ProcessMaker ProcessMaker is a Process Orchestration and Automation platform built to take you beyond basic workflow tools. It connects people, systems, and AI, so you can orchestrate end-to-end work reliably—and run it at scale. ProcessMaker combines agentic AI, deep process intelligence, and intuitive process modelers in one platform. Founded in 2000, ProcessMaker is trusted globally to manage real operational complexity with the governance and flexibility enterprises require. With intuitive drag-and-drop modelers, teams can design, run, and optimize workflows fast. Business users can contribute without heavy training, while IT can extend, integrate, and standardize across the organization. ProcessMaker supports everything from simple approvals to mission-critical operations, works for SMEs and enterprises, and integrates with virtually any tech stack—so you can modernize without ripping and replacing what you already have. ## ProcessMaker Pros & Cons **What users like:** - Users love the **simple interface** of ProcessMaker, making workflow management straightforward and accessible to everyone. (7 reviews) - Users value the **automation capabilities** of ProcessMaker, enabling easy business process creation without extensive coding knowledge. (3 reviews) - Users appreciate the **efficiency** of ProcessMaker, enabling quick workflow creation and management for all users. (3 reviews) - Users appreciate the **flexibility and ease of process automation** in ProcessMaker, enabling effective design and testing. (3 reviews) - Users value the **accessible customer support** from developers and the helpful training for self-implementation. (2 reviews) - Users praise the **ease of learning** with ProcessMaker, finding it accessible for creating and managing workflows quickly. (2 reviews) - Users appreciate the **ease of work** with ProcessMaker, noting its simple interface for efficient workflow management. (2 reviews) - Easy Integrations (2 reviews) - Integrations (2 reviews) - Process Simplification (2 reviews) **What users dislike:** - Users find the **functionality limitations** of ProcessMaker frustrating, especially regarding basic tasks and signature input. (3 reviews) - Users are frustrated by the **missing features** in ProcessMaker, lacking essential functionalities like signature input and assignment changes. (3 reviews) - Users are frustrated by the **hidden bugs** that disrupt workflows, indicating issues with the app itself. (2 reviews) - Users find **limited features** in ProcessMaker, lacking essential functions for basic task management and assignment modifications. (2 reviews) - Users face **performance issues** due to hidden bugs disrupting workflows, leading to frustrating experiences with the app. (2 reviews) - Users face **access issues** due to extensive training needs, slow support response, and browser speed inconsistencies. (1 reviews) - App Issues (1 reviews) - Cost Issues (1 reviews) - Difficult Learning (1 reviews) - Expensive (1 reviews) ## ProcessMaker Discussions - [Does this integrate with SAP B1?](https://www.g2.com/discussions/does-this-integrate-with-sap-b1) - 1 comment, 1 upvote - [what improvements do they have for the future](https://www.g2.com/discussions/what-improvements-do-they-have-for-the-future) - 1 comment, 1 upvote - [Why are using PM and no the other apps (Bizagi, Bonitasoft, etc)?](https://www.g2.com/discussions/why-are-using-pm-and-no-the-other-apps-bizagi-bonitasoft-etc) - 1 comment, 1 upvote - [Does process maker have an integration with Google Docs?](https://www.g2.com/discussions/15542-does-process-maker-have-an-integration-with-google-docs) - 2 comments, 1 upvote - [How can I do so that users can see the files that other users upload, but not all the files?](https://www.g2.com/discussions/14737-how-can-i-do-so-that-users-can-see-the-files-that-other-users-upload-but-not-all-the-files) - 1 comment, 1 upvote - [View ProcessMaker pricing details and edition comparison](https://www.g2.com/products/processmaker/reviews?page=10&source=search§ion=pricing&secure%5Bexpires_at%5D=2026-07-14+12%3A59%3A03+-0500&secure%5Bsession_id%5D=a454ed08-419e-4fe3-9699-7e68ca3e97c8&secure%5Btoken%5D=968fed6bc1b5d89c172679361a4ed928a9964f95f9db67f785e4899da10918c1&format=llm_user) ## ProcessMaker Features **Setup** - Activities - Flows - Dependencies - Notifications **Digital Workflows** - Logic and Conditions - No-Code Or Low-Code - Document Management **Development Tools** - Drag-and-drop Form Builder - API Builder - Integrations **Generative AI** - AI Text Generation - AI Text Summarization **Data Capture** - Multi-format Support - OCR Capabilities **Process Management** - Process Overview - Process Analysis - Real-Time Process Monitoring - Unstructured Processes - API Connection - Intelligence - Document Approval **Management** - Updates - Audit Trail - Integration **Forms** - Data Mapping - Templates - Mobile-Friendly Forms **Field Tools** - OCR - GPS & Time Stamps - Barcode and Signature Capture - Image and Video Capture - Offline Capability - Embedded Work Instructions **Data Extraction** - Entity Recognition - Text Classification **Customization** - Document Generation - Process Design - Process Repository - No-Code App Development - Low-Code App Development **Automation** - Workflow Automation - Workflow Mapping - Real-Time Updates - Robotic Process Automation **Back Office Tools** - Report Formatting - Roles and Permissions - Analytics Dashboards **Generative AI** - AI Text Generation **Data Validation** - Accuracy Checking **Collaboration** - Permissions for Sharing - Data Unification - Accessibility - Process Routing **Workflow Automation** - Batch Processing - Process Integration **Agentic AI - Digital Process Automation (DPA)** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making **Agentic AI - Workflow Management** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making **Document Management** - Search Functionality - Version Control **Agentic AI - Business Process Management** - Multi-step Planning - Autonomous Task Execution - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making **Machine Learning** - Custom Model Training **Natural Language Processing** - Sentiment Analysis **Semantic Analysis** - Contextual Understanding **Data Integration** - API Support **Security** - Compliance Standards - Data Encryption **Process Development** - Process Routing ## Top ProcessMaker Alternatives - [Nintex](https://www.g2.com/products/nintex-nintex/reviews) - 4.3/5.0 (1,272 reviews) - [Kissflow](https://www.g2.com/products/kissflow/reviews) - 4.3/5.0 (560 reviews) - [Pega Platform](https://www.g2.com/products/pega-platform/reviews) - 4.2/5.0 (199 reviews)