--- title: ProcessMaker Reviews meta\_title: 'ProcessMaker Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 305 reviews by the users' company size, role or industry to find out how ProcessMaker works for a business like yours. aggregate\_rating: rating\_value: 4.3 review\_count: 305 scale: '5' date\_modified: '2026-08-09' parent\_category: name: Process Automation url: https://www.g2.com/categories/process-automation --- # ProcessMaker Reviews & Product Details Claimed ###### Profile Status This profile is currently managed by ProcessMaker but has limited features. Are you part of the ProcessMaker team? [Upgrade your plan](https://sell.g2.com) to enhance your branding and engage with visitors to your profile! ProcessMaker is a Process Orchestration and Automation platform built to take you beyond basic workflow tools. It connects people, systems, and AI, so you can orchestrate end-to-end work reliably—and run it at scale. ProcessMaker combines agentic AI, deep process intelligence, and intuitive process modelers in one platform. Founded in 2000, ProcessMaker is trusted globally to manage real operational complexity with the governance and flexibility enterprises require. With intuitive drag-and-drop modelers, teams can design, run, and optimize workflows fast. Business users can contribute without heavy training, while IT can extend, integrate, and standardize across the organization. ProcessMaker supports everything from simple approvals to mission-critical operations, works for SMEs and enterprises, and integrates with virtually any tech stack—so you can modernize without ripping and replacing what you already have. * * * Seller [Decisions](https://www.g2.com/sellers/decisions) Discussions [ProcessMaker Community](https://www.g2.com/products/processmaker/discuss) Languages Supported English, French, Italian, Portuguese, Spanish Solution Type All-in-One Show More ## Value at a Glance Averages based on real user reviews. ### Time to Implement 4 months ### Return on Investment 22 months [ View More Pricing Information ](https://www.g2.com/products/processmaker/pricing) ## Top-Rated Alternatives [ ![Nintex](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Nintex") Nintex 4.3/5(1,322) ](https://www.g2.com/products/nintex-nintex/reviews) [ ![Kissflow](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Kissflow") Kissflow 4.3/5(591) ](https://www.g2.com/products/kissflow/reviews) [ ![Pega Platform](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Pega Platform") Pega Platform 4.2/5(278) ](https://www.g2.com/products/pega-platform/reviews) [ View All Alternatives ](https://www.g2.com/products/processmaker/competitors/alternatives) ## User Insights Average based on 305 real user reviews. Implementation Time 4 months Perceived Cost $$$$$ [Log in to unlock pricing and user insights](/login) ![Olaide A.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Olaide A.") OA Olaide A. Process Automation Developer Mid-Market (51-1000 emp.) 8/30/2023 "PROCESSMAKER, the best BPMN Tool" 5/5 What do you like best about ProcessMaker? I especially like the ease of creating variables and how neat the process map looks. Processmaker is easy to learn, use and navigate. The UI is good for end users and the architecture is especially good for developers Review collected by and hosted on G2.com. What do you dislike about ProcessMaker? The flexibility to design the UI further isnt there Review collected by and hosted on G2.com. What problems is ProcessMaker solving and how is that benefiting you? It's solving the problem of starting automation from scratch Review collected by and hosted on G2.com. Show More Response from Jose Maldonado of ProcessMaker [Editedit](https://www.g2.com/survey_responses/processmaker-review-8544314/official_response/edit) We're glad to hear that you find ProcessMaker easy to learn and use, with a neat process map and good architecture for developers. We appreciate your feedback on the UI flexibility and will take it into consideration for future improvements - we are always trying to balance offering good looking out of the box options for users who just want something that works great from day one, as well as enabling power users to extend the design with further customization options. It's a balancing act we take seriously and will be influencing much of our upcoming releases. Thanks for the feedback! Validated ReviewerIncentivizedSource: G2 invite on behalf of seller ![Christian F.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Christian F.") CF Christian F. IT Administration Financial Services Small-Business (50 or fewer emp.) 8/24/2022 "ProcessMaker Helped Us Develop a Customer Portal from the GROUND UP - and they did it very fast" 5/5 What do you like best about ProcessMaker? Once contracted for our project, ProcessMaker was prompt in assembling a team to assist. The team diligently sought to understand our unique needs for a new customer portal. Weekly touchpoint meetings kept us all on the same page. The team was very understanding and accommodating whenever minor changes were needed. They got us testing access early on to ensure that functionality was as expected. I appreciated the responsiveness, the revision turnarounds, and the speed of the overall project. Review collected by and hosted on G2.com. What do you dislike about ProcessMaker? While ProcessMaker was not exactly cheap... they weren't out of the norm for pricing either. Cost probably doesn't constitute a real 'Con'. Some customers might be less inclined to use 'basecamp' as a centralized portal for communication and sharing documents, but our PM was kind to accept things by email and upload them himself when I was in a rush. Review collected by and hosted on G2.com. What problems is ProcessMaker solving and how is that benefiting you? We are a small community bank launching a new product. The processor (another vendor) that provided us with this product did not have any resources for developing an online customer-facing experience around the product. ProcessMaker filled that role for us. Our customers will now have a top-tier online experience, with all customer data feeding into a ProcessMaker platform where our staff can access and process it with our other technologies. Review collected by and hosted on G2.com. Show More 2/16/2023 Validated ReviewerIncentivizedSource: G2 invite on behalf of seller ![Kayode Y.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Kayode Y.") KY Kayode Y. Mid-Market (51-1000 emp.) 2/17/2023 "Effective Process Flow Manager" 4.5/5 What do you like best about ProcessMaker? It is easy to use, automates processes, reduces time for processes, eliminates the use for paper, and allows approvals to be done from anywhere in the world Review collected by and hosted on G2.com. What do you dislike about ProcessMaker? Managing users can be cumbersome, we usually get repeat requests from users Review collected by and hosted on G2.com. What problems is ProcessMaker solving and how is that benefiting you? Process maker helps with our workflow management. We usually have staff who need approval before performing their tasks. Process maker ensures that they are able to make approval requests while on the move and their managers are able to approve even if they ar enot physically in the office Review collected by and hosted on G2.com. Show More Response from Jose Maldonado of ProcessMaker [Editedit](https://www.g2.com/survey_responses/processmaker-review-7727911/official_response/edit) We appreciate your feedback on the ease of use and time-saving benefits of ProcessMaker. We understand the challenges with managing users and repeat requests, and we are dedicated to improving our platform to better address these concerns. Thank you for choosing ProcessMaker for your workflow management needs. Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller ![Sathish M.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Sathish M.") SM Sathish M. Mid-Market (51-1000 emp.) 8/31/2023 "Nice Product" 5/5 What do you like best about ProcessMaker? Ease of Work Flow and we can customise the settings Review collected by and hosted on G2.com. What do you dislike about ProcessMaker? Issues with syncronzing the ldap and some inconsistency issues Review collected by and hosted on G2.com. What problems is ProcessMaker solving and how is that benefiting you? Ease of Use Review collected by and hosted on G2.com. Show More Response from Jose Maldonado of ProcessMaker [Editedit](https://www.g2.com/survey_responses/processmaker-review-8551508/official_response/edit) Thanks for the feedback Sathish. We hope you will like to know that we include lots of improvements around LDAP and user syncing on our Summer Release, which should be available this September for your dev instances to try out. Validated ReviewerIncentivizedSource: G2 invite on behalf of seller ![Ernesto d.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Ernesto d.") ED Ernesto d. CTO Mid-Market (51-1000 emp.) 8/24/2022 "Low/no code APM with strong integration features" 4.5/5 What do you like best about ProcessMaker? Easy integration with API or legacy web services, also allows for customizing of protocol particularities. This is useful when dealing with old connectors or custom-built API models. PM's support of a broad set of languages that can be used for scripting is also a plus when you have a mixed set of skills in your team. As a true SaaS in nature, you don't have to worry about the infrastructure underneath or the software maintenance lifecycle. Review collected by and hosted on G2.com. What do you dislike about ProcessMaker? Built-in web forms are not as easy to customize or enrich as you may want to. My UX/UI team usually has to develop data capture forms using their official design guideline that has no direct mapping into PM's own set of UI components and styles. Review collected by and hosted on G2.com. What problems is ProcessMaker solving and how is that benefiting you? We are using it for the automation of the Loan Origination process (commercial lending). This is a rather complex process involving the customer and several areas (internal users) and systems within the company. With PM and other digital providers we have managed to streamline the new version of the process targeting a 60-70% time reduction and lowering the manual intervention (data passing between multiple systems). Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller BG Brandi G. Product Manager Mid-Market (51-1000 emp.) 8/24/2022 "Will only use ProcessMaker" 5/5 What do you like best about ProcessMaker? I find the UI easy to navigate, and as a functional person can create, alter, and replicate workflows with few dependencies on my developers. The folks that work at ProcessMaker are top-notch - everyone in support, engineering, engagement, and even Brian himself, I could not ask for better partners in this automation journey. Review collected by and hosted on G2.com. What do you dislike about ProcessMaker? While the documentation is perfect for my developers/technical resources, for someone that is functional it can be hard to follow. Perhaps include screenshots of real examples (triggers, connectors, etc) so a working example of an end goal can be easily seen and mapped to. Review collected by and hosted on G2.com. What problems is ProcessMaker solving and how is that benefiting you? I work in a world of paper and emails, which means a lot gets lost, which then delays work, payments go out late, fines are issued, etc. It also means a lot of people in my industry are spending a ton of time on manual efforts. we've been automating the most highly manual processes, and the feedback and time savings has been incredible. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller RC Ravi c. Associate Director Enterprise (\> 1000 emp.) 8/24/2022 "Process maker an ideal BPM tool for Fast paced Corporate World!" 4.5/5 What do you like best about ProcessMaker? 5years back we shortlisted Process maker as our BPM tool and we have never regretted it ..Renewing the PM license this year too! We were able to develop customized projects for Support Domains like HR, Travel desk, PMO, TMO, QA, Operations....for the monitoring & controlling of the process or from a project management perspective and the ease with which we could handle the change request or enhancement made PM a very useful tool for medium level Organization like ours... Review collected by and hosted on G2.com. What do you dislike about ProcessMaker? User interface is not elegant as a regular web application available across, Knowledge Base of technical articles with sample PHP code for customization of available features & functions of PM Review collected by and hosted on G2.com. What problems is ProcessMaker solving and how is that benefiting you? customized projects for Support Domains like HR, Travel desk, PMO, TMO, QA, Operations....for the monitoring & controlling of the process or from a project management perspective Review collected by and hosted on G2.com. Show More 2/25/2023 Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller EE Edgard E. Audit Assistant Manager Mid-Market (51-1000 emp.) 2/2/2019 "A solution for every thinkable process problem" 5/5 What do you like best about ProcessMaker? It has the best and simplest interface i have ever seen on any similar software, there is a lot of things we have created and more we can create to get the work done in a much easier and faster way, thanks to his much modern and user friendly environment, fast communication, data reporting tools to make our workflow available for other reviewers,this was especially helpful since its based on common programming languages theres a number of opportunities to achieve web based operations as well as track a process to report other users their progress, to me like many other users in my company this has solved lots of old bottlenecks. Review collected by and hosted on G2.com. What do you dislike about ProcessMaker? So far so good, no deslikes yet, but we would like to be able to delete cases or restart the case counter, but this may be a solution we are yet to find since we are just getting started to use the software, also it would be nice to have more dashboard options. Review collected by and hosted on G2.com. Recommendations to others considering ProcessMaker: Read the documentation there´s a lot of examples there, as well as a great community of users who help each other, its important to notice that the tech support is very efficient as well. The tool is very open to code your own ideas but there are a vast number of issues solved on the P.M community so its a great place to solve the most common issues Review collected by and hosted on G2.com. What problems is ProcessMaker solving and how is that benefiting you? We've translated an audit process from sheets of paper and phone calls, to a web based form with e-mail interactions wich has proven to be far more efficient. Among the benefits we´ve encountered, the fast report of to-do cases vs. completed cases with just a few clicks, the easy to look documents from the user's responses and plus, we can notify anyone from the case opener to the management about our progress. Review collected by and hosted on G2.com. Show More 2/4/2022 Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller ![José Roberto V.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "José Roberto V.") JV José Roberto V. Database & Application Support Manager Enterprise (\> 1000 emp.) 5/2/2019 "PM is the best application for flow approbation and flow description to internal process that I know" 5/5 What do you like best about ProcessMaker? well, PM help us in different department in our company. We working in a BPO and PM help in procurement department, NOC department and development department. The flow approbation is the most module that we use in the company and the configuration to this is easy for our developers We have resolved the process of approvals of managers, managers, directors and presidency of the company with the creation of the flows, likewise we have achieved that the reports on incidents that the company suffers to map them and have them documented in case the failures turn to repeat. Review collected by and hosted on G2.com. What do you dislike about ProcessMaker? is difficult thinking about downsides for this product, but probably some downsides is the documentation about the product, the developers asking sometimes about this and is difficult see videos or tutorials in the web Review collected by and hosted on G2.com. Recommendations to others considering ProcessMaker: If you are looking for a flow manager for all the departments of your company where bosses, managers, directors, presidents are involved and a digital signature is required, ProcessMaker is the solution !! Review collected by and hosted on G2.com. What problems is ProcessMaker solving and how is that benefiting you? PM resolved the problem about the approbation flow, we develop a flow to approbation C-level and our CIO is happy to this. The manager to procurement, IT and principals acknowledge the importan the Process Maker application Review collected by and hosted on G2.com. Show More 12/14/2021 Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller ![Uma O.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Uma O.") UO Uma O. Legal/Admin Officer Mid-Market (51-1000 emp.) 8/28/2020 "quite good" 5/5 What do you like best about ProcessMaker? i like that the entire process is seemless Review collected by and hosted on G2.com. What do you dislike about ProcessMaker? it is least helpful when tasks are clogged Review collected by and hosted on G2.com. Recommendations to others considering ProcessMaker: it is worth a try Review collected by and hosted on G2.com. What problems is ProcessMaker solving and how is that benefiting you? business process automation Review collected by and hosted on G2.com. Show More 8/26/2022 Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller ## Questions about ProcessMaker? Ask real users or explore answers from the community Get practical answers, real workflows, and honest pros and cons from the G2 community or share your insights. [ Ask about ProcessMaker ](https://www.g2.com/products/processmaker/discussions/new) ![José Roberto V.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "José Roberto V.") JV José Roberto Villalta • Last activity almost 4 years ago Does this integrate with SAP B1? 1 Upvote 1 [ Join the conversation ](https://www.g2.com/discussions/does-this-integrate-with-sap-b1) GU Guest User What is ProcessMaker used for? 0 Upvotes 0 [ Join the conversation ](https://www.g2.com/discussions/what-is-processmaker-used-for) [ View all Discussions ](https://www.g2.com/products/processmaker/discuss) ## Pricing Insights Averages based on real user reviews. ### Time to Implement 4 months ### Return on Investment 22 months ### Average Discount 11% [ View More Pricing Information ](https://www.g2.com/products/processmaker/pricing) ProcessMaker Comparisons ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_f37bba325a87b24402cfeef57bf2d600/kissflow.png "Product Avatar Image") Kissflow 4.3/5(591) [ Compare Now ](https://www.g2.com/compare/kissflow-vs-processmaker) ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_b454bcd5efecaf38cd628fc632127538/nintex-nintex.png "Product Avatar Image") Nintex 4.3/5(1,322) [ Compare Now ](https://www.g2.com/compare/nintex-nintex-vs-processmaker) ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_51182cb3fa0aa5be0117ca02506149c8/camunda.png "Product Avatar Image") Camunda 4.5/5(327) [ Compare Now ](https://www.g2.com/compare/camunda-vs-processmaker) ##### ##### ProcessMaker Features Customization Document Generation Process Design Process Repository Collaboration Access Controls/Permissions Data Unification Accessibility Process Management Process Overview Process Analysis Real-Time Process Monitoring Setup Activities Flows Notifications [ View More Features ](https://www.g2.com/products/processmaker/features) ##### Categories on G2 [Workflow Management](https://www.g2.com/categories/workflow-management)[Intelligent Document Processing (IDP)](https://www.g2.com/categories/intelligent-document-processing-idp)[Business Process Management](https://www.g2.com/categories/business-process-management) [Workflow Management](https://www.g2.com/categories/workflow-management)[Intelligent Document Processing (IDP)](https://www.g2.com/categories/intelligent-document-processing-idp)[Business Process Management](https://www.g2.com/categories/business-process-management)[Digital Process Automation (DPA)](https://www.g2.com/categories/digital-process-automation-dpa)[Mobile Forms Automation](https://www.g2.com/categories/mobile-forms-automation) [Show MoreShow Less](javascript:void(0);) ##### Explore More [Which file recovery software has the most intuitive user interface and fastest learning curve?](https://www.g2.com/discussions/which-file-recovery-software-has-the-most-intuitive-user-interface-and-fastest-learning-curve)[DualEntry vs Blackbaud Tuition Management: which education finance software helps higher education departments reduce fragmented processes across billing, HR, and student records?](https://www.g2.com/discussions/dualentry-vs-blackbaud-tuition-management-which-education-finance-software-helps-higher-education-departments-reduce-fragmented-processes-across-billing-hr-and-student-records)[Top-rated ETL platforms for data integration](https://www.g2.com/discussions/top-rated-etl-platforms-for-data-integration) [What fleet management software stays reliable under heavy usage with a large number of vehicles without becoming slow or losing tracking accuracy?](https://www.g2.com/discussions/what-fleet-management-software-stays-reliable-under-heavy-usage-with-a-large-number-of-vehicles-without-becoming-slow-or-losing-tracking-accuracy)[Is Award Force worth it for awards management?](https://www.g2.com/discussions/is-award-force-worth-it-for-awards-management)[Pros and Cons Details](https://www.g2.com/products/processmaker/reviews?qs=pros-and-cons) [Show MoreShow Less](javascript:void(0);)