--- title: ProcessMaker Reviews meta\_title: 'ProcessMaker Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 305 reviews by the users' company size, role or industry to find out how ProcessMaker works for a business like yours. aggregate\_rating: rating\_value: 4.3 review\_count: 305 scale: '5' date\_modified: '2026-08-09' parent\_category: name: Process Automation url: https://www.g2.com/categories/process-automation --- # ProcessMaker Reviews & Product Details Claimed ###### Profile Status This profile is currently managed by ProcessMaker but has limited features. Are you part of the ProcessMaker team? [Upgrade your plan](https://sell.g2.com) to enhance your branding and engage with visitors to your profile! ProcessMaker is a Process Orchestration and Automation platform built to take you beyond basic workflow tools. It connects people, systems, and AI, so you can orchestrate end-to-end work reliably—and run it at scale. ProcessMaker combines agentic AI, deep process intelligence, and intuitive process modelers in one platform. Founded in 2000, ProcessMaker is trusted globally to manage real operational complexity with the governance and flexibility enterprises require. With intuitive drag-and-drop modelers, teams can design, run, and optimize workflows fast. Business users can contribute without heavy training, while IT can extend, integrate, and standardize across the organization. ProcessMaker supports everything from simple approvals to mission-critical operations, works for SMEs and enterprises, and integrates with virtually any tech stack—so you can modernize without ripping and replacing what you already have. * * * Seller [Decisions](https://www.g2.com/sellers/decisions) Discussions [ProcessMaker Community](https://www.g2.com/products/processmaker/discuss) Languages Supported English, French, Italian, Portuguese, Spanish Solution Type All-in-One Show More ## Value at a Glance Averages based on real user reviews. ### Time to Implement 4 months ### Return on Investment 22 months [ View More Pricing Information ](https://www.g2.com/products/processmaker/pricing) ## Top-Rated Alternatives [ ![Nintex](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Nintex") Nintex 4.3/5(1,322) ](https://www.g2.com/products/nintex-nintex/reviews) [ ![Kissflow](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Kissflow") Kissflow 4.3/5(591) ](https://www.g2.com/products/kissflow/reviews) [ ![Pega Platform](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Pega Platform") Pega Platform 4.2/5(278) ](https://www.g2.com/products/pega-platform/reviews) [ View All Alternatives ](https://www.g2.com/products/processmaker/competitors/alternatives) ## User Insights Average based on 305 real user reviews. Implementation Time 4 months Perceived Cost $$$$$ [Log in to unlock pricing and user insights](/login) ![Verified User in Education Management](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Education Management") CE Verified User in Education Management Small-Business (50 or fewer emp.) 2/1/2019 "Solution Consultant" 4/5 What do you like best about ProcessMaker? the ease of integrating other solutions into a process flow, plus the strategic value because it leverages IT initiatives Review collected by and hosted on G2.com. What do you dislike about ProcessMaker? I have never tried a mobile application, I do not know what is the scope of the App Review collected by and hosted on G2.com. What problems is ProcessMaker solving and how is that benefiting you? We´re working in a Proof of Concept in this moment for LAC in Ellucian. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite on behalf of seller ![Verified User in Financial Services](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Financial Services") EF Verified User in Financial Services Enterprise (\> 1000 emp.) 3/10/2019 "Reliable product but not for high speed (milliseconds) operations " 3.5/5 What do you like best about ProcessMaker? The ease of creating a process even for a non business user Review collected by and hosted on G2.com. What do you dislike about ProcessMaker? The rigidity in the architecture which led to inflexible processes Review collected by and hosted on G2.com. What problems is ProcessMaker solving and how is that benefiting you? Trade Processing. Never got implemented accurately Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite on behalf of seller ![Verified User in Hospital & Health Care](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Hospital & Health Care") CH Verified User in Hospital & Health Care Enterprise (\> 1000 emp.) 8/8/2018 "Great product, but could be better" 4/5 What do you like best about ProcessMaker? I liked the ease with which we can create a flow of data the best. Review collected by and hosted on G2.com. What do you dislike about ProcessMaker? I dislike the user interface a little bit. It could be a little bit more user friendly. Review collected by and hosted on G2.com. Recommendations to others considering ProcessMaker: I would recommend to definitely give ProcessMaker a try for yourself to see whether it fits your individual needs or not, but it is definitely one of the compelling products in this space out there. Review collected by and hosted on G2.com. What problems is ProcessMaker solving and how is that benefiting you? We have lots of documents that different types of users need to complete and process for approval. We use ProcessMaker to create the flow of document from creation to approval while flowing the document among several users. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite ![Verified User in Electrical/Electronic Manufacturing](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Electrical/Electronic Manufacturing") AE Verified User in Electrical/Electronic Manufacturing Small-Business (50 or fewer emp.) 7/27/2018 "What about Small Business" 4/5 What do you like best about ProcessMaker? The flexibility, I can make it do about anything I want. Review collected by and hosted on G2.com. What do you dislike about ProcessMaker? The fact that they don't have a reasonably priced version for Small Business. There is Free or Enterprise. Review collected by and hosted on G2.com. What problems is ProcessMaker solving and how is that benefiting you? Payroll, Domestic production, Software Release, Hardware Release, Approvals... Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller ![Verified User in Government Administration](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Government Administration") AG Verified User in Government Administration Mid-Market (51-1000 emp.) 2/27/2018 "ProcessMaker Review - City of Stonnington" 4/5 What do you like best about ProcessMaker? We love the complete flexibility of the ProcessMaker system. Review collected by and hosted on G2.com. What do you dislike about ProcessMaker? Slowness in ProcessMaker web forms when accessing SQL databases for field validation. Review collected by and hosted on G2.com. Recommendations to others considering ProcessMaker: As we all know there is no true "for-dummies" solution for truly integrated Web Forms and Backend workflow processing. With basic web programming skills, ProcessMaker is flexible and capable enough to cater for any web form requirement you can come up with. Review collected by and hosted on G2.com. What problems is ProcessMaker solving and how is that benefiting you? Business Digital forms with complete end-to-end approval workflow processing. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller ![Verified User in Financial Services](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Financial Services") AF Verified User in Financial Services Enterprise (\> 1000 emp.) 11/17/2017 "Very easy to too to automated simple processes (community version)" 3.5/5 What do you like best about ProcessMaker? 1. Easy to design and deploy forms 2. Can be used by a non techie 3. preview function makes it easy to view the form as one designs it 4. One can have a simple process up and running in 2 - 5 hours Review collected by and hosted on G2.com. What do you dislike about ProcessMaker? 1. requires alot of java script coding for some missing functions e.g. masking numbers 2. the tool given to create output documents does not work very well. the process of automating large documents e.g. letters of offer requires good knowledge of HTML and one needs to work on it outside the system Review collected by and hosted on G2.com. Recommendations to others considering ProcessMaker: Your developers have a good grasp of PHP and java script to be able to develop some functionalities e.g. if you want to multiple 2 text books and save the output in another to be used for another process. Simple processes can be designed and deployed by non technical business analysts and the developers will only come in when required. some developers time Review collected by and hosted on G2.com. What problems is ProcessMaker solving and how is that benefiting you? We were automating the micro credit loan origination process. we have had tremendous benefits. the process was largely manual where the originator had to take manual forms to an approver who for some branches was over 100km away. these were transported by road! Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite ![Varsha A.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Varsha A.") VA Varsha A. Software Developer Information Technology and Services Small-Business (50 or fewer emp.) 1/27/2017 "Great Product with amazing capabilities." 4/5 What do you like best about ProcessMaker? The best thing i liked about processmaker is its user interactive Interface. This makes the whole BPM and workflow design process so much easier, you don't need in depth knowledge of business flow if you are a technical person. I am saying this because i am one of them and i designed my business process. Its easy to go functionality, anything you want is one click away. As a developer the best thing about this is its REST API documentation, it is so easy and understood able and i liked it most. Review collected by and hosted on G2.com. What do you dislike about ProcessMaker? I disliked things about documents upload and download. There are many drawbacks on that end as i was not able to apply certain rules over that. Also i tried email integration within the flow which was a major headache in previous version. There is also a problem with roles & rights. I can't assign role to a particular user and there's no API to change that role frequently if i need to change it. Review collected by and hosted on G2.com. What problems is ProcessMaker solving and how is that benefiting you? I designed a workflow for my company which we are using by building various cases on it. We defined group of users who'll work on that and various roles and permissions for them too. The benefits i got it from this is that i didn't maintain databases or queries related to that, that reduce major headaches. Also variables storage related to case made working with it more smooth. Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic ![Verified User in Airlines/Aviation](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Airlines/Aviation") AA Verified User in Airlines/Aviation Small-Business (50 or fewer emp.) 1/27/2017 "Excellent workflow tool" 4/5 What do you like best about ProcessMaker? The ease of creating workflows, easy to use form maker. Review collected by and hosted on G2.com. What do you dislike about ProcessMaker? Most operations work flawlessly. Every so often you find an operation that's not well documented and you bang your head on it for awhile.. The main problem with their documentation is not enough examples of actual use of each operation. Review collected by and hosted on G2.com. Recommendations to others considering ProcessMaker: I would recommend if you can, go for the enterprise edition. The community edition is okay, but you'll find a variety of dead-ends, and that's why we only use it for simple workflows like auditing. Trying to do document management on the community edition is only for the well skilled with lots of time on your hands. Unfortunately their pricing model is aimed at large businesses. Consider $1000 a month for their first tier, and you need at least 100 employees to make that price comparable. Review collected by and hosted on G2.com. What problems is ProcessMaker solving and how is that benefiting you? Auditing system for overall network security, compliance and health Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ![Eric C.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Eric C.") EC Eric C. Responsable transformation - PMO Enterprise (\> 1000 emp.) 8/31/2017 "Very good tool even opensource edition" 4/5 What do you like best about ProcessMaker? Point & click interface to create a workflow - 0 dev interface Great tutorials as well + great PDF Review collected by and hosted on G2.com. What do you dislike about ProcessMaker? Frankly not found yet - evaluating the tool as we speak Review collected by and hosted on G2.com. What problems is ProcessMaker solving and how is that benefiting you? Small simple operation workflows Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic ![Verified User in Information Technology and Services](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Information Technology and Services") II Verified User in Information Technology and Services Mid-Market (51-1000 emp.) 6/1/2017 "Good tool for Process Modelling" 3.5/5 What do you like best about ProcessMaker? The graphical design tool is the most like function Review collected by and hosted on G2.com. What do you dislike about ProcessMaker? Not much sample workflow templates for reference. Review collected by and hosted on G2.com. What problems is ProcessMaker solving and how is that benefiting you? We planned to use it as a reminder for follow up purchase order process with vendors and shipping process. Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic ## Questions about ProcessMaker? Ask real users or explore answers from the community Get practical answers, real workflows, and honest pros and cons from the G2 community or share your insights. [ Ask about ProcessMaker ](https://www.g2.com/products/processmaker/discussions/new) ![José Roberto V.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "José Roberto V.") JV José Roberto Villalta • Last activity almost 4 years ago Does this integrate with SAP B1? 1 Upvote 1 [ Join the conversation ](https://www.g2.com/discussions/does-this-integrate-with-sap-b1) GU Guest User What is ProcessMaker used for? 0 Upvotes 0 [ Join the conversation ](https://www.g2.com/discussions/what-is-processmaker-used-for) [ View all Discussions ](https://www.g2.com/products/processmaker/discuss) ## Pricing Insights Averages based on real user reviews. ### Time to Implement 4 months ### Return on Investment 22 months ### Average Discount 11% [ View More Pricing Information ](https://www.g2.com/products/processmaker/pricing) ProcessMaker Comparisons ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_f37bba325a87b24402cfeef57bf2d600/kissflow.png "Product Avatar Image") Kissflow 4.3/5(591) [ Compare Now ](https://www.g2.com/compare/kissflow-vs-processmaker) ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_b454bcd5efecaf38cd628fc632127538/nintex-nintex.png "Product Avatar Image") Nintex 4.3/5(1,322) [ Compare Now ](https://www.g2.com/compare/nintex-nintex-vs-processmaker) ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_51182cb3fa0aa5be0117ca02506149c8/camunda.png "Product Avatar Image") Camunda 4.5/5(327) [ Compare Now ](https://www.g2.com/compare/camunda-vs-processmaker) ##### ##### ProcessMaker Features Customization Document Generation Process Design Process Repository Collaboration Access Controls/Permissions Data Unification Accessibility Process Management Process Overview Process Analysis Real-Time Process Monitoring Setup Activities Flows Notifications [ View More Features ](https://www.g2.com/products/processmaker/features) ##### Categories on G2 [Workflow Management](https://www.g2.com/categories/workflow-management)[Intelligent Document Processing (IDP)](https://www.g2.com/categories/intelligent-document-processing-idp)[Business Process Management](https://www.g2.com/categories/business-process-management) [Workflow Management](https://www.g2.com/categories/workflow-management)[Intelligent Document Processing (IDP)](https://www.g2.com/categories/intelligent-document-processing-idp)[Business Process Management](https://www.g2.com/categories/business-process-management)[Digital Process Automation (DPA)](https://www.g2.com/categories/digital-process-automation-dpa)[Mobile Forms Automation](https://www.g2.com/categories/mobile-forms-automation) [Show MoreShow Less](javascript:void(0);) ##### Explore More [Which file recovery software has the most intuitive user interface and fastest learning curve?](https://www.g2.com/discussions/which-file-recovery-software-has-the-most-intuitive-user-interface-and-fastest-learning-curve)[DualEntry vs Blackbaud Tuition Management: which education finance software helps higher education departments reduce fragmented processes across billing, HR, and student records?](https://www.g2.com/discussions/dualentry-vs-blackbaud-tuition-management-which-education-finance-software-helps-higher-education-departments-reduce-fragmented-processes-across-billing-hr-and-student-records)[Top-rated ETL platforms for data integration](https://www.g2.com/discussions/top-rated-etl-platforms-for-data-integration) [What fleet management software stays reliable under heavy usage with a large number of vehicles without becoming slow or losing tracking accuracy?](https://www.g2.com/discussions/what-fleet-management-software-stays-reliable-under-heavy-usage-with-a-large-number-of-vehicles-without-becoming-slow-or-losing-tracking-accuracy)[Is Award Force worth it for awards management?](https://www.g2.com/discussions/is-award-force-worth-it-for-awards-management)[Pros and Cons Details](https://www.g2.com/products/processmaker/reviews?qs=pros-and-cons) [Show MoreShow Less](javascript:void(0);)