--- title: ProcessMaker Reviews meta\_title: 'ProcessMaker Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 305 reviews by the users' company size, role or industry to find out how ProcessMaker works for a business like yours. aggregate\_rating: rating\_value: 4.3 review\_count: 305 scale: '5' date\_modified: '2026-08-09' parent\_category: name: Process Automation url: https://www.g2.com/categories/process-automation --- # ProcessMaker Reviews & Product Details Claimed ###### Profile Status This profile is currently managed by ProcessMaker but has limited features. Are you part of the ProcessMaker team? [Upgrade your plan](https://sell.g2.com) to enhance your branding and engage with visitors to your profile! ProcessMaker is a Process Orchestration and Automation platform built to take you beyond basic workflow tools. It connects people, systems, and AI, so you can orchestrate end-to-end work reliably—and run it at scale. ProcessMaker combines agentic AI, deep process intelligence, and intuitive process modelers in one platform. Founded in 2000, ProcessMaker is trusted globally to manage real operational complexity with the governance and flexibility enterprises require. With intuitive drag-and-drop modelers, teams can design, run, and optimize workflows fast. Business users can contribute without heavy training, while IT can extend, integrate, and standardize across the organization. ProcessMaker supports everything from simple approvals to mission-critical operations, works for SMEs and enterprises, and integrates with virtually any tech stack—so you can modernize without ripping and replacing what you already have. * * * Seller [Decisions](https://www.g2.com/sellers/decisions) Discussions [ProcessMaker Community](https://www.g2.com/products/processmaker/discuss) Languages Supported English, French, Italian, Portuguese, Spanish Solution Type All-in-One Show More ## Value at a Glance Averages based on real user reviews. ### Time to Implement 4 months ### Return on Investment 22 months [ View More Pricing Information ](https://www.g2.com/products/processmaker/pricing) ## Top-Rated Alternatives [ ![Nintex](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Nintex") Nintex 4.3/5(1,322) ](https://www.g2.com/products/nintex-nintex/reviews) [ ![Kissflow](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Kissflow") Kissflow 4.3/5(591) ](https://www.g2.com/products/kissflow/reviews) [ ![Pega Platform](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Pega Platform") Pega Platform 4.2/5(278) ](https://www.g2.com/products/pega-platform/reviews) [ View All Alternatives ](https://www.g2.com/products/processmaker/competitors/alternatives) ## User Insights Average based on 305 real user reviews. Implementation Time 4 months Perceived Cost $$$$$ [Log in to unlock pricing and user insights](/login) ![Verified User in Education Management](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Education Management") EE Verified User in Education Management Enterprise (\> 1000 emp.) 8/30/2019 "Excellent product. Price is high." 3.5/5 What do you like best about ProcessMaker? Processmaker has been a great tool for us. We have automated a number of fairly complex business processes. Review collected by and hosted on G2.com. What do you dislike about ProcessMaker? I would have said "not much" until you changed your pricing model. Now we're trying to figure out how to leave the product after having automated many processes that are now dependent on PM. Review collected by and hosted on G2.com. What problems is ProcessMaker solving and how is that benefiting you? Contract management system for approval and tracking of legal contracts. Change management for IT. Change of Major for our students. Request for a parking sticker. Many others. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller CH Conner H. Basic user of Microsoft Teams Mid-Market (51-1000 emp.) 10/23/2019 "User of Processmaker" 4/5 What do you like best about ProcessMaker? The ease of access and the simplicity of the application. Review collected by and hosted on G2.com. What do you dislike about ProcessMaker? It took me a while to get used to this software, I had not used any software like Processmaker before I downloaded it. Review collected by and hosted on G2.com. Recommendations to others considering ProcessMaker: Research before you jump into the application. Review collected by and hosted on G2.com. What problems is ProcessMaker solving and how is that benefiting you? Good tool for designing business processes and databases. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite ![Tristan C.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Tristan C.") TC Tristan C. Graphic Design, Ads & Layout Mid-Market (51-1000 emp.) 9/24/2019 "To track workflow and stay on deadline" 3.5/5 What do you like best about ProcessMaker? Was really simple to pick up, great for low and high level employees who might not know the software well. Helped us go to a digital format, cutting costs and being more sustainable. Review collected by and hosted on G2.com. What do you dislike about ProcessMaker? The licensing itself is a little expensive, and could offer more customization. Review collected by and hosted on G2.com. What problems is ProcessMaker solving and how is that benefiting you? Allows us to cut down on paper and to get upper level approval quickly. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite ![Verified User in Financial Services](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Financial Services") UF Verified User in Financial Services Enterprise (\> 1000 emp.) 8/14/2019 "Its been wonderful so far." 4/5 What do you like best about ProcessMaker? Its easy to use. The predefined functions make the development of processes easy Review collected by and hosted on G2.com. What do you dislike about ProcessMaker? It has strict predefined functions. I wish there was room to tweak the functions a bit. Review collected by and hosted on G2.com. Recommendations to others considering ProcessMaker: The predefined functions are too strict. Kindly make them flexible so the developers can tweak it to perform the functions they want Review collected by and hosted on G2.com. What problems is ProcessMaker solving and how is that benefiting you? Were trying to automate the manual processes in my firm. We've saved so much money from the cost of printing with papers. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller SH Susan H. Director ERP Platform Development Enterprise (\> 1000 emp.) 3/8/2019 "ProcessMaker Recommendation" 3.5/5 What do you like best about ProcessMaker? The flexibility to use APIs to retrieve/update information easily makes the form management a very useful tool. Review collected by and hosted on G2.com. What do you dislike about ProcessMaker? Management/creation of process is clunky. Developer needs to be agile in use of this and other tools to have effective development cycle. No security in designer - all workflows open to all developers - no segregation requires tighter controls on granting developer access. Review collected by and hosted on G2.com. Recommendations to others considering ProcessMaker: Easy to create integration with other systems via APIs. Form creation is easy. Having to types of processes (web form and event driven) is extremely useful. Review collected by and hosted on G2.com. What problems is ProcessMaker solving and how is that benefiting you? Not used in production yet but plan to automate process for receiving and processing paper forms with autofill for retrievable data from our Student Information System. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller ![Verified User in Telecommunications](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Telecommunications") UT Verified User in Telecommunications Enterprise (\> 1000 emp.) 9/3/2019 "Integration of software is the key to power up and increase capabilities of any kind of projects" 3.5/5 What do you like best about ProcessMaker? The integration plugins, add powerful capabilities,in my case for Services Industry (BPO) Review collected by and hosted on G2.com. What do you dislike about ProcessMaker? The software licencing model can be very dificult to escalate, adding or decreasing licensing dinaymically, may be is neccesarry offer a new distribution with flexible licensing model. Review collected by and hosted on G2.com. What problems is ProcessMaker solving and how is that benefiting you? any kind of process, authorization, bpms flows. We can reach the semi-automation of some process, making instantly ROI of the project implementation. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller ![Osman A.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Osman A.") OA Osman A. Business Secretary Insurance Mid-Market (51-1000 emp.) 8/28/2019 Business partner of the seller or seller's competitor, not included in G2 scores. "Process Maker" 4/5 What do you like best about ProcessMaker? It automated form based, approval driven workflow and improves the way information flows between data and system Review collected by and hosted on G2.com. What do you dislike about ProcessMaker? No dislikes so far the software had been friendly with me Review collected by and hosted on G2.com. Recommendations to others considering ProcessMaker: Good and legit Review collected by and hosted on G2.com. What problems is ProcessMaker solving and how is that benefiting you? It's cost effective and easy to use open source business process management and workflow software application Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite ![Verified User in Government Administration](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Government Administration") UG Verified User in Government Administration Enterprise (\> 1000 emp.) 10/15/2019 "easy & efficient tool" 4/5 What do you like best about ProcessMaker? drag & drop interface of this tool makes it so easy to use. Review collected by and hosted on G2.com. What do you dislike about ProcessMaker? I felt it lags at times. but other than that no complaints. its a great tool to use. Review collected by and hosted on G2.com. Recommendations to others considering ProcessMaker: ITS A GREAT TOOL. VERY EASY TO USE. MAKES PROCESS MAPPING SUPER EASY. Review collected by and hosted on G2.com. What problems is ProcessMaker solving and how is that benefiting you? I made all the process maps for my section & used it to train new employees. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite ![Verified User in Higher Education](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Higher Education") UH Verified User in Higher Education Enterprise (\> 1000 emp.) 11/6/2019 "an excellent workflow software solution" 4/5 What do you like best about ProcessMaker? This software is really good for designing and deploying complex business systems so that the process itself is streamlined Review collected by and hosted on G2.com. What do you dislike about ProcessMaker? with any online platform there is issue of security and I think the cost is also an issue in this case Review collected by and hosted on G2.com. What problems is ProcessMaker solving and how is that benefiting you? to run a business platform run smoothly Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite ![Mark J.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Mark J.") MJ Mark J. Product Owner Mid-Market (51-1000 emp.) 3/9/2019 "Drive consistency and quality by replacing your manual processes with ProcessMaker" 3.5/5 What do you like best about ProcessMaker? ProcessMaker enabled me, as a business user (not developer), to rapidly deploy workflows to replace some of our manual processes. Review collected by and hosted on G2.com. What do you dislike about ProcessMaker? ProcessMaker still has it's limits once your processes have matured to a certain point. Review collected by and hosted on G2.com. What problems is ProcessMaker solving and how is that benefiting you? We used ProcessMaker to help drive consistency across our global service delivery teams, by replacing our manual processes with workflows. It also enabled us to capture data through-out our process, which we've integrated with our Analytics tool unlocking the ability to provide insights into process performance. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller ## Questions about ProcessMaker? Ask real users or explore answers from the community Get practical answers, real workflows, and honest pros and cons from the G2 community or share your insights. [ Ask about ProcessMaker ](https://www.g2.com/products/processmaker/discussions/new) ![José Roberto V.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "José Roberto V.") JV José Roberto Villalta • Last activity almost 4 years ago Does this integrate with SAP B1? 1 Upvote 1 [ Join the conversation ](https://www.g2.com/discussions/does-this-integrate-with-sap-b1) GU Guest User What is ProcessMaker used for? 0 Upvotes 0 [ Join the conversation ](https://www.g2.com/discussions/what-is-processmaker-used-for) [ View all Discussions ](https://www.g2.com/products/processmaker/discuss) ## Pricing Insights Averages based on real user reviews. ### Time to Implement 4 months ### Return on Investment 22 months ### Average Discount 11% [ View More Pricing Information ](https://www.g2.com/products/processmaker/pricing) ProcessMaker Comparisons ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_f37bba325a87b24402cfeef57bf2d600/kissflow.png "Product Avatar Image") Kissflow 4.3/5(591) [ Compare Now ](https://www.g2.com/compare/kissflow-vs-processmaker) ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_b454bcd5efecaf38cd628fc632127538/nintex-nintex.png "Product Avatar Image") Nintex 4.3/5(1,322) [ Compare Now ](https://www.g2.com/compare/nintex-nintex-vs-processmaker) ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_51182cb3fa0aa5be0117ca02506149c8/camunda.png "Product Avatar Image") Camunda 4.5/5(327) [ Compare Now ](https://www.g2.com/compare/camunda-vs-processmaker) ##### ##### ProcessMaker Features Customization Document Generation Process Design Process Repository Collaboration Access Controls/Permissions Data Unification Accessibility Process Management Process Overview Process Analysis Real-Time Process Monitoring Setup Activities Flows Notifications [ View More Features ](https://www.g2.com/products/processmaker/features) ##### Categories on G2 [Workflow Management](https://www.g2.com/categories/workflow-management)[Intelligent Document Processing (IDP)](https://www.g2.com/categories/intelligent-document-processing-idp)[Business Process Management](https://www.g2.com/categories/business-process-management) [Workflow Management](https://www.g2.com/categories/workflow-management)[Intelligent Document Processing (IDP)](https://www.g2.com/categories/intelligent-document-processing-idp)[Business Process Management](https://www.g2.com/categories/business-process-management)[Digital Process Automation (DPA)](https://www.g2.com/categories/digital-process-automation-dpa)[Mobile Forms Automation](https://www.g2.com/categories/mobile-forms-automation) [Show MoreShow Less](javascript:void(0);) ##### Explore More [Which file recovery software has the most intuitive user interface and fastest learning curve?](https://www.g2.com/discussions/which-file-recovery-software-has-the-most-intuitive-user-interface-and-fastest-learning-curve)[DualEntry vs Blackbaud Tuition Management: which education finance software helps higher education departments reduce fragmented processes across billing, HR, and student records?](https://www.g2.com/discussions/dualentry-vs-blackbaud-tuition-management-which-education-finance-software-helps-higher-education-departments-reduce-fragmented-processes-across-billing-hr-and-student-records)[Top-rated ETL platforms for data integration](https://www.g2.com/discussions/top-rated-etl-platforms-for-data-integration) [What fleet management software stays reliable under heavy usage with a large number of vehicles without becoming slow or losing tracking accuracy?](https://www.g2.com/discussions/what-fleet-management-software-stays-reliable-under-heavy-usage-with-a-large-number-of-vehicles-without-becoming-slow-or-losing-tracking-accuracy)[Is Award Force worth it for awards management?](https://www.g2.com/discussions/is-award-force-worth-it-for-awards-management)[Pros and Cons Details](https://www.g2.com/products/processmaker/reviews?qs=pros-and-cons) [Show MoreShow Less](javascript:void(0);)