--- title: ProcessMaker Reviews meta\_title: 'ProcessMaker Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 305 reviews by the users' company size, role or industry to find out how ProcessMaker works for a business like yours. aggregate\_rating: rating\_value: 4.3 review\_count: 305 scale: '5' date\_modified: '2026-08-09' parent\_category: name: Process Automation url: https://www.g2.com/categories/process-automation --- # ProcessMaker Reviews & Product Details Claimed ###### Profile Status This profile is currently managed by ProcessMaker but has limited features. Are you part of the ProcessMaker team? [Upgrade your plan](https://sell.g2.com) to enhance your branding and engage with visitors to your profile! ProcessMaker is a Process Orchestration and Automation platform built to take you beyond basic workflow tools. It connects people, systems, and AI, so you can orchestrate end-to-end work reliably—and run it at scale. ProcessMaker combines agentic AI, deep process intelligence, and intuitive process modelers in one platform. Founded in 2000, ProcessMaker is trusted globally to manage real operational complexity with the governance and flexibility enterprises require. With intuitive drag-and-drop modelers, teams can design, run, and optimize workflows fast. Business users can contribute without heavy training, while IT can extend, integrate, and standardize across the organization. ProcessMaker supports everything from simple approvals to mission-critical operations, works for SMEs and enterprises, and integrates with virtually any tech stack—so you can modernize without ripping and replacing what you already have. * * * Seller [Decisions](https://www.g2.com/sellers/decisions) Discussions [ProcessMaker Community](https://www.g2.com/products/processmaker/discuss) Languages Supported English, French, Italian, Portuguese, Spanish Solution Type All-in-One Show More ## Value at a Glance Averages based on real user reviews. ### Time to Implement 4 months ### Return on Investment 22 months [ View More Pricing Information ](https://www.g2.com/products/processmaker/pricing) ## Top-Rated Alternatives [ ![Nintex](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Nintex") Nintex 4.3/5(1,322) ](https://www.g2.com/products/nintex-nintex/reviews) [ ![Kissflow](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Kissflow") Kissflow 4.3/5(591) ](https://www.g2.com/products/kissflow/reviews) [ ![Pega Platform](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Pega Platform") Pega Platform 4.2/5(278) ](https://www.g2.com/products/pega-platform/reviews) [ View All Alternatives ](https://www.g2.com/products/processmaker/competitors/alternatives) ## User Insights Average based on 305 real user reviews. Implementation Time 4 months Perceived Cost $$$$$ [Log in to unlock pricing and user insights](/login) ![Verified User in Financial Services](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Financial Services") AF Verified User in Financial Services Small-Business (50 or fewer emp.) 2/4/2022 "ProcessMaker Review" 4/5 What do you like best about ProcessMaker? Their canned solution is ideal for reselling to banks that need a streamlined account opening process. Review collected by and hosted on G2.com. What do you dislike about ProcessMaker? The integration between our platform and theirs could be more seamless, but I think that's mainly a UX thing on our end. Review collected by and hosted on G2.com. What problems is ProcessMaker solving and how is that benefiting you? Commercial account opening. Faster and more standardized customer experience. Review collected by and hosted on G2.com. Show More 8/4/2022 Validated ReviewerSource: Seller invite ![Verified User in Management Consulting](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Management Consulting") CM Verified User in Management Consulting Small-Business (50 or fewer emp.) 8/11/2021 "No Code and Hassle Free" 4/5 What do you like best about ProcessMaker? Business process management is hard enough already without the help of ProcessMaker. No-code workflows are a wish come true. Review collected by and hosted on G2.com. What do you dislike about ProcessMaker? Have no big downside at all! It is a testament to the thoughtful approach 'going in' Review collected by and hosted on G2.com. Recommendations to others considering ProcessMaker: Have end user in the room as well as the decision maker to confirm use from a practical perspective Review collected by and hosted on G2.com. What problems is ProcessMaker solving and how is that benefiting you? Keeping track of conferences, their attendance and sponsorships has always been a challenge that ProcessMaker helps address in a big way. If you can't measure, you can't improve nor can you make cost-effective decisions. ProcessMaker solves that. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite on behalf of seller ![Elvis R.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Elvis R.") ER Elvis R. Senior Manager Development - Digital Mid-Market (51-1000 emp.) 5/11/2021 "Robust platform with limitless workflow possibilities" 4/5 What do you like best about ProcessMaker? Flexibility to build as many complex processes as needed. Strong support team. Knowledgeable project management team. Review collected by and hosted on G2.com. What do you dislike about ProcessMaker? Not very user-friendly, complex changes require ProcessMaker admin-support. Even though ProcessMaker comes with an Administration/Settings page, this lacks many features which prevent normal users from adequately managing the workflows. Review collected by and hosted on G2.com. Recommendations to others considering ProcessMaker: ProcessMaker's team will make sure that your workflow is designed as expected. Make sure to document all requirements, including UI and UX. Review collected by and hosted on G2.com. What problems is ProcessMaker solving and how is that benefiting you? We use ProcessMaker to build workflow-based custom cases, which otherwise would need a dev team to develop. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite on behalf of seller EO Engin O. Small-Business (50 or fewer emp.) 9/20/2020 "Easy to implement ticket automation" 4/5 What do you like best about ProcessMaker? Process designer was so simple yet powerful. Drag and drop editor works as expected. Also installing the software was easy and quick. Review collected by and hosted on G2.com. What do you dislike about ProcessMaker? We couldn't find some a few integrations which are commonly used technologies such as Apache Kafka. Review collected by and hosted on G2.com. Recommendations to others considering ProcessMaker: You can search on Github to find some unofficial integrations. Review collected by and hosted on G2.com. What problems is ProcessMaker solving and how is that benefiting you? We use processmaker to automate our IT support ticket system. Before processmaker we didn't have automated emails, responses etc. By using the ProcessMaker, we are able to connect all the dots to increase the efficiency of our ticketing process. Now we are automatically assigning the tickets, updating the status, tracking the changes and letting ticket owners about the updates, setting up some reminders. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller EK Erica K. Small-Business (50 or fewer emp.) 9/14/2020 "ProcessMaker Commercial management, data optimization. !!" 4/5 What do you like best about ProcessMaker? This is a platform that helps companies carry out a more effective business process management with greater efficiency. You will be able to increase the performance of your team and establish a constant work flow through the optimization, execution and construction of the company's processes in a simple way provided by the interface that is easy to use, intuitive, organized and attractive. Review collected by and hosted on G2.com. What do you dislike about ProcessMaker? Our experience has been satisfactory. We reached the proposed objectives, a suggestion that I could offer since I have no complaints is that the reports are not as easy to perform as in other platforms, if they improve this it could increase the performance of the user within the software. Review collected by and hosted on G2.com. Recommendations to others considering ProcessMaker: This provides constant work flow and exponential growth to the company. obtaining performance and productivity of the entire work team. It also has a very complete set of tools and functions to simplify the work and remain effective. You will have the opportunity to carry out an internal follow-up, you will be able to evaluate clients and a more organized management of human rights processes. It is easy to use and allows access through the mobile and thus maintain work remotely. Totally recommended. Review collected by and hosted on G2.com. What problems is ProcessMaker solving and how is that benefiting you? it is a platform that provides a great help to automate the workflow. We also have better management throughout the human resources process to handle the resumes of incoming candidates. It also encompasses our needs to monitor internal processes, worker efficiency, and carefully assess customer quality. It is easy to use and the application is the same, we have a significant time saving and our work team simplified their tasks but having more efficiency and effectiveness in them. We increase performance and productivity. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite ![Daniel G.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Daniel G.") DG Daniel G. Regional Procurement Manager Mid-Market (51-1000 emp.) 5/7/2021 "Good performence, secure and stability." 4/5 What do you like best about ProcessMaker? Automatize our processes in a secure and ágil way. Review collected by and hosted on G2.com. What do you dislike about ProcessMaker? The GUI isnt frendly we depend of our IT deparment to make every workflow. Review collected by and hosted on G2.com. What problems is ProcessMaker solving and how is that benefiting you? We solved many workflows related With procurement, logístics and recruiment. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite on behalf of seller ![José Antonio B.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "José Antonio B.") JB José Antonio B. Latin America Digital Services Director - Commercial & Customer Experiences Mid-Market (51-1000 emp.) 5/27/2020 Business partner of the seller or seller's competitor, not included in G2 scores. "Good BPM tool, but enterprise usage is running behind other platforms" 3.5/5 What do you like best about ProcessMaker? Easy deployment and usage. Programming is not complex; being web/mobile, can be easily extended to external parties Open for a lot of integrations, through APIs, others If leveraged properly, it is cost effective. Cost per case is very competitite, especially if if attends a significant business case Review collected by and hosted on G2.com. What do you dislike about ProcessMaker? - Interface could be more modern, it seems a bit dated - With new licensing, it has been faster to use microsoft Dynamics which is integrated to a lot of other tools such as power automate, power bi, chatbots. - When we have platform upgrade, some flows have breaked in the past.. this are custom developments, but i think is needed to have some certification process to avoid this. It is part of the challenge of having an open platform but it has affected us to Process Maker needs to see how to balance this risk in an effective way - Vendor partners need to be developed. In my region (Latam), the availability and quality of vendors is very limited. Review collected by and hosted on G2.com. Recommendations to others considering ProcessMaker: establish your process first evaluate if you already have a platform Implement Review collected by and hosted on G2.com. What problems is ProcessMaker solving and how is that benefiting you? WE are automating internal flows and connecting with vendors and customers to do data gathering, approvals, and measure process times. The data gathering can be in the form of documents, simple forms where each stakeholder fills what they need. Approvals from different stakeholders, with notifications We have focused on audit and quality area, where it has helped us reduce process times 90% and reduce 5% on process associated cost. Internal customers are satisfied; what it really brings is control and measurement to the process Review collected by and hosted on G2.com. Show More 7/2/2020 Validated ReviewerIncentivizedSource: G2 invite on behalf of seller ![Verified User in Banking](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Banking") IB Verified User in Banking Enterprise (\> 1000 emp.) 2/26/2021 "Very efficient, easy to use PM system" 4/5 What do you like best about ProcessMaker? Simplified process creation Portability Very easy to setup Review collected by and hosted on G2.com. What do you dislike about ProcessMaker? Costly and expensive user licensing. Incapable of loading and viewing documents without downloading Review collected by and hosted on G2.com. What problems is ProcessMaker solving and how is that benefiting you? Removes paper work Traceability Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller ER Elvis R. D Mid-Market (51-1000 emp.) 2/23/2021 "Excellent framework for numerous processes" 4/5 What do you like best about ProcessMaker? The user-UI seems pretty modern. PM support team is pretty active and knowledgeable. Review collected by and hosted on G2.com. What do you dislike about ProcessMaker? The System’s UI and navigation seems outdated. Review collected by and hosted on G2.com. What problems is ProcessMaker solving and how is that benefiting you? The ability to create custom processes Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite on behalf of seller ![María Soledad L.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "María Soledad L.") ML María Soledad L. Mid-Market (51-1000 emp.) 6/30/2020 "The setting of the tool takes time and requires hours of learning." 4/5 What do you like best about ProcessMaker? The dynaforms, the database management, and the process management interface are really useful when setting the workflows. Review collected by and hosted on G2.com. What do you dislike about ProcessMaker? The learning requirements for the initial settings and future adjustments. Review collected by and hosted on G2.com. Recommendations to others considering ProcessMaker: Process automation and Digital transformation is not only about getting digital tools but having and good insight of the process, assessing its inputs and outputs, and managing to find the most efficient solution. Review collected by and hosted on G2.com. What problems is ProcessMaker solving and how is that benefiting you? Less paper use, Request approvals, looking forward to Data capturing and management. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller ## Questions about ProcessMaker? Ask real users or explore answers from the community Get practical answers, real workflows, and honest pros and cons from the G2 community or share your insights. [ Ask about ProcessMaker ](https://www.g2.com/products/processmaker/discussions/new) ![José Roberto V.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "José Roberto V.") JV José Roberto Villalta • Last activity almost 4 years ago Does this integrate with SAP B1? 1 Upvote 1 [ Join the conversation ](https://www.g2.com/discussions/does-this-integrate-with-sap-b1) GU Guest User What is ProcessMaker used for? 0 Upvotes 0 [ Join the conversation ](https://www.g2.com/discussions/what-is-processmaker-used-for) [ View all Discussions ](https://www.g2.com/products/processmaker/discuss) ## Pricing Insights Averages based on real user reviews. ### Time to Implement 4 months ### Return on Investment 22 months ### Average Discount 11% [ View More Pricing Information ](https://www.g2.com/products/processmaker/pricing) ProcessMaker Comparisons ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_f37bba325a87b24402cfeef57bf2d600/kissflow.png "Product Avatar Image") Kissflow 4.3/5(591) [ Compare Now ](https://www.g2.com/compare/kissflow-vs-processmaker) ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_b454bcd5efecaf38cd628fc632127538/nintex-nintex.png "Product Avatar Image") Nintex 4.3/5(1,322) [ Compare Now ](https://www.g2.com/compare/nintex-nintex-vs-processmaker) ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_51182cb3fa0aa5be0117ca02506149c8/camunda.png "Product Avatar Image") Camunda 4.5/5(327) [ Compare Now ](https://www.g2.com/compare/camunda-vs-processmaker) ##### ##### ProcessMaker Features Customization Document Generation Process Design Process Repository Collaboration Access Controls/Permissions Data Unification Accessibility Process Management Process Overview Process Analysis Real-Time Process Monitoring Setup Activities Flows Notifications [ View More Features ](https://www.g2.com/products/processmaker/features) ##### Categories on G2 [Workflow Management](https://www.g2.com/categories/workflow-management)[Intelligent Document Processing (IDP)](https://www.g2.com/categories/intelligent-document-processing-idp)[Business Process Management](https://www.g2.com/categories/business-process-management) [Workflow Management](https://www.g2.com/categories/workflow-management)[Intelligent Document Processing (IDP)](https://www.g2.com/categories/intelligent-document-processing-idp)[Business Process Management](https://www.g2.com/categories/business-process-management)[Digital Process Automation (DPA)](https://www.g2.com/categories/digital-process-automation-dpa)[Mobile Forms Automation](https://www.g2.com/categories/mobile-forms-automation) [Show MoreShow Less](javascript:void(0);) ##### Explore More [Which file recovery software has the most intuitive user interface and fastest learning curve?](https://www.g2.com/discussions/which-file-recovery-software-has-the-most-intuitive-user-interface-and-fastest-learning-curve)[DualEntry vs Blackbaud Tuition Management: which education finance software helps higher education departments reduce fragmented processes across billing, HR, and student records?](https://www.g2.com/discussions/dualentry-vs-blackbaud-tuition-management-which-education-finance-software-helps-higher-education-departments-reduce-fragmented-processes-across-billing-hr-and-student-records)[Top-rated ETL platforms for data integration](https://www.g2.com/discussions/top-rated-etl-platforms-for-data-integration) [What fleet management software stays reliable under heavy usage with a large number of vehicles without becoming slow or losing tracking accuracy?](https://www.g2.com/discussions/what-fleet-management-software-stays-reliable-under-heavy-usage-with-a-large-number-of-vehicles-without-becoming-slow-or-losing-tracking-accuracy)[Is Award Force worth it for awards management?](https://www.g2.com/discussions/is-award-force-worth-it-for-awards-management)[Pros and Cons Details](https://www.g2.com/products/processmaker/reviews?qs=pros-and-cons) [Show MoreShow Less](javascript:void(0);)