We’ve been using Process.st as our go-to project management and onboarding platform, and it has exceeded our expectations in every way. From the outset, it allowed our team to onboard new employees with ease, standardizing our processes and making our operations significantly more efficient and consistent.

One of the standout features of Process.st is how intuitive and flexible the platform is. It’s built in a way that allows our team to create and manage recurring workflows, assign tasks, and track progress without unnecessary complexity. This has made day-to-day task management smoother and more transparent across departments.

What truly sets Process.st apart, though, is the team behind the product. Their support and customer success teams are highly efficient, responsive, and genuinely invested in our success. They took the time to understand our company’s unique needs and worked closely with us to ensure the platform was customized and performing to our expectations. When we've had specific feature requests or needed functionality adjusted, the team was not only receptive but also willing to make updates to the system when appropriate—something you rarely find with software providers.

Thanks to Process.st, we've streamlined operations, improved accountability, and saved time across our organization. It’s a solution that continues to grow with us, backed by a team that’s committed to helping us succeed.

Highly recommended for any organization looking to scale its processes while maintaining flexibility and personalized support. Review collected by and hosted on G2.com.

One area for improvement would be offering more formatting options within tasks to enhance clarity and customization for different workflow needs. For example, changing the size of images. Review collected by and hosted on G2.com.

Process Street has been an absolute game-changer for our team! As a property management company, staying on top of recurring tasks, onboarding workflows, and process accountability is critical—and Process Street has made that easier and more efficient than ever.

The platform is incredibly intuitive and has allowed us to standardize our procedures, reduce human error, and ensure nothing falls through the cracks. From lease renewals to maintenance tracking and staff onboarding, everything is streamlined and easy to manage.

It’s also been a huge help for training and team collaboration. Everyone knows exactly what’s expected and what needs to be done next. As a manager, having visibility into progress and performance has been invaluable.

Highly recommend to anyone looking to simplify and strengthen their workflow management. We love it! Review collected by and hosted on G2.com.

Honestly, no complaints at all so far—everything has worked smoothly for our team! Review collected by and hosted on G2.com.

Compliant automation is achieved through AI, ingestion and digitization of SOPs, Guidelines, Regulatory Rules and leverage of 4000 production workflows. Any industry, role, use case and task. Review collected by and hosted on G2.com.

Not Applicable. Over time you will see even more AI capabilities. Review collected by and hosted on G2.com.

Its notifies through emails that there is a task due and need to complete it soon. So once I logs into Process st its easy to use and properly structured. I use it frequently to complete my technology task. Once I have connected with customer support for the task not reflecting in my ID and it got resolved quickly. There are many features which are best. Review collected by and hosted on G2.com.

Once I got the error regarding the task which was assigned to me so sometime in that case it is not helpful and I have to refresh multiple times. Review collected by and hosted on G2.com.

Process Street allows my team to make sure we're hitting all the steps when we're doing website maintenance for our clients. And it also allows us to easily improve that process as we go. We are often running multiple workflows of the same checklist. While we're working we might discover a refinement for what we're doing. Process Street allows us to change the checklist and then roll it out to all of the active workflows. Review collected by and hosted on G2.com.

Nothing much to complain about really. Process Street works very smoothly and responsively. Review collected by and hosted on G2.com.

Process.st saves me so much time. It's easy to share with external collaborators and generally intuitive for them as well. I can't even begin to estimate how much faster we can get things done by using this software. I log in multiple times a day to make use of it. When I have questions, the support team also does a great job - they deeply understand their product and how to help us use it. Review collected by and hosted on G2.com.

For brand new users, it can take a little bit of time to learn the ropes - how to set up custom workflows on it. Review collected by and hosted on G2.com.

All of the tools and features that make building comprehensive processes both fun and with ease. Review collected by and hosted on G2.com.

There is a little bit of a learning curve, but their staff is very helpful to keep you focused on using it effectively and optimally. Review collected by and hosted on G2.com.

2020 Builders uses Process Street in all aspect in our organization from hiring, building process and close outs of land. This software is a really big help in organizing task using the automation. We use this software to our day to day task. Their customer service is always available whenever there is a problem and gives concrete solutions. The ease of implementation helps all of my colleagues to use the product. Review collected by and hosted on G2.com.

There are some limitations to its uses and it requires a lot to edit one automation. Review collected by and hosted on G2.com.

It's available on the cloud and their marketing team sends regular emails. Review collected by and hosted on G2.com.

I've used it for over 2 years.

My colleagues and I have frustration at times when it didn't work on Chrome (meaning cannot log in) but it worked on Edge. Maybe it might be caused by my firm's IT department, I do not know.

I have seen too many times when I tried to save data and didn't but showed the message that it has let Process St know. Most days it saves.

When I mistype a word, it shows the autocorrection and even though I select the correct spelling, it doesn't replace it so I have to type it again.

The most annoying thing to me is the inability to create a step which contains text but if I want to add attachments or a screenshot, I have to create a separate step instead of bundling into one step.

I hope for my sake, all the above is just happening to me.

Again, it might be my computer system but I cannot be sure. Review collected by and hosted on G2.com.

Enhanced Accountability and Visibility

One of the most valuable aspects has been the improved visibility across all our processes. With workflows clearly defined in an actionable format, our business runs more smoothly, and we spend less time searching through old email threads to determine status or responsibility. Managers can quickly see where bottlenecks occur, and team members always know exactly what tasks they’re responsible for completing. Review collected by and hosted on G2.com.

1. The permissions and roles system lacks granularity, making it difficult to create custom access levels without giving users full administrative privileges.

2. The reporting features could benefit from more advanced analytics capabilities to better understand process bottlenecks and optimization opportunities. Review collected by and hosted on G2.com.