ProcedureFlow is extremely easy to use and adapt. It has helped me simplify the complicated process by creating simple procedures through visual steps. I've trained through ProcedureFlow, and I like how it simplifies the process and helps us quickly get acquainted and start with the workflow. Review collected by and hosted on G2.com.

I've been looking forward to seeing more product and feature enhancement in ProcedureFlow, and I'm much satisfied with the current features, and rest there is not much to dislike about ProcedureFlow. Review collected by and hosted on G2.com.

the customer support is amazing. it always clears the confusion and helps me rectify what I had been doing wrong easily and clearly. it helped to upgrade the quality of our services bettter. Review collected by and hosted on G2.com.

it really should have an autosave feature. in case the computer crashes or someone forgets to save the work, the whole work could be lost wasting a lot of time and energy. Review collected by and hosted on G2.com.

Procedureflow has completely revamped our management documentation process. It has seamlessly organized our workflows and thus made tasks efficient and simple. The support team at Procedureflow is great and provided excellent support during on-boarding process. Review collected by and hosted on G2.com.

It is far best software to organize workflows and we haven't seen any con till our current usage with Procedureflow. It is really easy to use and create workflows. Review collected by and hosted on G2.com.

One of the things I like the most is how easily a new employee can grasp the knowledge of existing proceses by providing a visual roadmap, a perfect platform for training. It is not only beneficial to new joiners but also other employees as well. The support team is also quick in response and is very helpful. Review collected by and hosted on G2.com.

There's not much to dislike anything about it, but one area that can be improved and worked upon is security management dealing with permissions and stringent admin controls. Review collected by and hosted on G2.com.

The best thing about ProdecureFlow is that it reduces the time of training and only focus in relevant part and makes the trainees expert in given technology and services Review collected by and hosted on G2.com.

The disliked feature of the ProdecureFlow is that we can only play video lectures online there is no option for download the video content hence it do not support training without internet Review collected by and hosted on G2.com.

I was part of a big marketing team, where there were no predefined roles and tasks for team members. With procedureflow, managing team processes is easier. It became an instant go-to product for our team. We could define the most complex procedures of our marketing campaigns in a seamless easy way to help each team member. Moreover, with the collaborative features of procedureflow, all the team members were more connected and proactive in their works. Procedureflow's diagrams and visuals helped me to train the new joiners under me quickly and employ them at the business process areas as soon as possible. Review collected by and hosted on G2.com.

The integrations are somewhat lacking. It has some great integrations like salesforce and Microsoft dynamics but we were looking for google integrations as the majority of our business processes relied on google's platforms. Though the product worked great as a standalone, it could've been better if the company developed integrations for the Google product suite. Other than that, the features of the platform are really good, there's nothing worth complaining about. Review collected by and hosted on G2.com.

ProceddureFlow SOP provide customization and with that we are able to build documents for differnt types of customer. logical and flowchart really help to understand the documents to team members. since it is cloud based and available always without any dependency to connect with internal file server. Review collected by and hosted on G2.com.

Approval process need slighlty improvement. Data protection for online documents shall be the priority featrure for ProcedueFlow SOP. Updates sometimes work slowley. Review collected by and hosted on G2.com.

Using ProcedureFlow, any company can gain a competitive advantage through effective knowledge management. I like what ProcedureFlow has to offer most in terms of how it can reduce training time for new employees by over half. Using the solution, all employees gain an understanding of how to operate within the organization. ProcedureFlow enables users to manage all procedural documentation and resources via a single platform. Since we have expanded exponentially in the past few years, our team has been a great asset. Furthermore, the search feature is handy. Review collected by and hosted on G2.com.

It would be beneficial to improve the product's usability for contributors; initially, the editing modes can be challenging to access. Review collected by and hosted on G2.com.

ProcedureFlow is an excellent solution that is focused on knowledge management to boost the growth of any company; among the features that I like the most about this solution is the way it can reduce tutoring time for training up to more than 50% through a roadmap so that all members of the company can easily understand how to operate internally, it also allows us to create workflow diagrams with hyperlinks to improve the participation of our users involving our work teams to make it more efficient Review collected by and hosted on G2.com.

ProcedureFlow is a very simple and easy to implement solution that initially has the ideal training; it is difficult to say that there is any feature that I dislike, what I do consider that they should improve a little is the dynamics of the interface, making it a little more striking and introducing attractive colors Review collected by and hosted on G2.com.

- You can adapt to new procedures on steps to take for each issue.

- Use available resources for any questions you require.

- Training is very effortless you can place resources in a manner for relevant queries.

- Benefits company for any task required for any agents when needed, you can place procedures on how to tackle issues that are well known.

- Leverage the knowledge using each tool for any issue caused during calls.

- If you face any issue with whom to contact or what is the next steps required you can use Procedure flow for instructions and Standard Data flows to look into how the conditions are and where to obtain answers from.

- Anybody can provide any new way or method of procedures and can be approved by their manager only. Review collected by and hosted on G2.com.

- It is simple to use, I believe this is a standard application, so this is well resource tool. Review collected by and hosted on G2.com.