--- title: Proactivanet Reviews meta\_title: 'Proactivanet Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 65 reviews by the users' company size, role or industry to find out how Proactivanet works for a business like yours. aggregate\_rating: rating\_value: 4.8 review\_count: 65 scale: '5' date\_modified: '2026-08-07' parent\_category: name: IT Management url: https://www.g2.com/categories/it-management --- # Proactivanet Reviews & Product Details Claimed ###### Profile Status This profile is currently managed by Proactivanet but has limited features. Are you part of the Proactivanet team? [Upgrade your plan](https://my.g2.com/proactivanet/upgrade?utm_campaign=s3&utm_medium=claim-popup&utm_source=g2) to enhance your branding and engage with visitors to your profile! Proactivanet is a certificated and fully integrated software for managing IT assets and services. Proactivanet ITAM is the only vendor that guarantees a 100% discovery of your IT inventory. Proactivanet ITSM is the industry’s highest rated service desk in the world according to 2021 independent industry research. The company has been growing every year since its foundation in 1998 and has offices in five countries. * * * Seller [Proactivanet](https://www.g2.com/sellers/proactivanet) Discussions [Proactivanet Community](https://www.g2.com/products/proactivanet/discuss) Languages Supported English, Spanish Solution Type Best-of-Breed Overview by Fumanal Sara Show More ## Value at a Glance Averages based on real user reviews. ### Time to Implement 3 months ### Return on Investment 15 months [ View More Pricing Information ](https://www.g2.com/products/proactivanet/pricing) ## Top-Rated Alternatives [ ![Freshservice](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Freshservice") Freshservice 4.6/5(1,349) ](https://www.g2.com/products/freshservice/reviews) [ ![Jira Service Management](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Jira Service Management") Jira Service Management 4.3/5(991) ](https://www.g2.com/products/jira-service-management/reviews) [ ![ServiceNow IT Service Management](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "ServiceNow IT Service Management") ServiceNow IT Service Management 4.5/5(1,949) ](https://www.g2.com/products/servicenow-it-service-management/reviews) [ View All Alternatives ](https://www.g2.com/products/proactivanet/competitors/alternatives) ## User Insights Average based on 65 real user reviews. Implementation Time 3 months Perceived Cost $$$$$ [Log in to unlock pricing and user insights](/login) RA Raúl A. Gobernanza Digital Enterprise (\> 1000 emp.) 11/19/2024 "Review Proactivanet" 4/5 What do you like best about Proactivanet? Very oriented towards complying with frameworks for information security (ISO27001, ENS, TISAX, NIS, NIST) Review collected by and hosted on G2.com. What do you dislike about Proactivanet? There are so many options that you need to have very good training to make the most of them. Review collected by and hosted on G2.com. What problems is Proactivanet solving and how is that benefiting you? Ticket management with SLA control. Capacity control. Inventory. CMDB. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: OrganicAI Translated ![Sebastian G.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Sebastian G.") SG Sebastian G. Ingeniero en Informatica Small-Business (50 or fewer emp.) 8/10/2022 "Good and adaptable to needs" 3.5/5 What do you like best about Proactivanet? It has been of great importance for the management of assets and the control of changes and tickets generated by the institution. Review collected by and hosted on G2.com. What do you dislike about Proactivanet? That within the possibilities of the tool, the incorporation of modules or quick configurations based on requirements is not readily available. Review collected by and hosted on G2.com. What problems is Proactivanet solving and how is that benefiting you? The issues with tracking RFCs have already been resolved, but there remains an inconsistency with the information that has been recorded in the CIs we registered. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: OrganicAI Translated PG Patricio G. Mesas de servicio TI Mid-Market (51-1000 emp.) 8/29/2022 "Help to manage IT requirements and incidents" 4/5 What do you like best about Proactivanet? Management of requirements and incidents, integration with Power BI Review collected by and hosted on G2.com. What do you dislike about Proactivanet? Software deployment, teams are always kept updated in the system Review collected by and hosted on G2.com. What problems is Proactivanet solving and how is that benefiting you? service catalog, workflows, asset categorization Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: OrganicAI Translated ![Verified User in Retail](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Retail") AR Verified User in Retail Enterprise (\> 1000 emp.) 7/11/2022 "It is a versatile solution, easy to implement, adaptable to IT processes." 4/5 What do you like best about Proactivanet? It is a tool that is at the forefront and certified in the ITIL 4 version. It allows identifying assets from various platforms. Review collected by and hosted on G2.com. What do you dislike about Proactivanet? The design and limited functionality of the App are not user-friendly. Additionally, there are performance issues. Review collected by and hosted on G2.com. What problems is Proactivanet solving and how is that benefiting you? The tool supports the management of various IT processes. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: OrganicAI Translated ## Questions about Proactivanet? Ask real users or explore answers from the community Get practical answers, real workflows, and honest pros and cons from the G2 community or share your insights. [ Ask about Proactivanet ](https://www.g2.com/products/proactivanet/discussions/new) GU Guest User What is Proactivanet used for? 0 Upvotes 0 [ Join the conversation ](https://www.g2.com/discussions/what-is-proactivanet-used-for) [ View all Discussions ](https://www.g2.com/products/proactivanet/discuss) ## Pricing Insights Averages based on real user reviews. ### Time to Implement 3 months ### Return on Investment 15 months ### Average Discount 16% [ View More Pricing Information ](https://www.g2.com/products/proactivanet/pricing) Proactivanet Comparisons ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_9506dca4f09306207fda64e09c5b171a/jira-service-management.png "Product Avatar Image") Jira Service Management 4.3/5(991) [ Compare Now ](https://www.g2.com/compare/jira-service-management-vs-proactivanet) ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_da836c06c61c98d4a0795c7cfc3a9a5a/servicenow-it-service-management.jpg "Product Avatar Image") ServiceNow IT Service... 4.5/5(1,949) [ Compare Now ](https://www.g2.com/compare/proactivanet-vs-servicenow-it-service-management) ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_2d6a381d321e8fc6b72a7f95e8cde31a/freshservice.png "Product Avatar Image") Freshservice 4.6/5(1,349) [ Compare Now ](https://www.g2.com/compare/freshservice-vs-proactivanet) ##### ##### Proactivanet Features Incident Management Automate Ticket Routing Ticket Prioritization Ticket Notifications Reporting Dashboards Time Tracking Surveys Access & Usability Mobile Self Service Active Directory Asset Inventory Hardware Asset Inventory Software Asset Inventory Asset Discovery [ View More Features ](https://www.g2.com/products/proactivanet/features) ##### Categories on G2 [IT Asset Management](https://www.g2.com/categories/it-asset-management)[Service Desk](https://www.g2.com/categories/service-desk) ##### Explore More [Which idea management software has the best combination of price and features for a startup that wants a structured innovation process without paying enterprise rates?](https://www.g2.com/discussions/which-idea-management-software-has-the-best-combination-of-price-and-features-for-a-startup-that-wants-a-structured-innovation-process-without-paying-enterprise-rates)[Which software is best for marketing metrics analysis](https://www.g2.com/discussions/which-software-is-best-for-marketing-metrics-analysis)[Best app for handling payroll effortlessly](https://www.g2.com/discussions/what-s-the-best-app-for-handling-payroll-effortlessly) [Which retail media advertising platforms have the most reliable performance and transparent management fees so brands actually know what they are paying for?](https://www.g2.com/discussions/retail-media-advertising-platforms-which-retail-media-advertising-platforms-have-the-most-reliable-performance-and-transparent-managemen)[Which leading hybrid cloud storage vendors have the strongest compliance and encryption for an enterprise that handles regulated data and cannot accept a storage solution with weak security controls?](https://www.g2.com/discussions/which-leading-hybrid-cloud-storage-vendors-have-the-strongest-compliance-and-encryption-for-an-enterprise-that-handles-regulated-data-and-cannot-accept-a-storage-solution-with-weak-security-controls)[Pros and Cons Details](https://www.g2.com/products/proactivanet/reviews?qs=pros-and-cons) [Show MoreShow Less](javascript:void(0);)