LH
Lauren H.
Owner
Small-Business (50 or fewer emp.)
"Really has helped us!"
4.5/5
What do you like best about Privy?

It has massively helped us with our marketing and our email success as well as campaign success. We mainly use the newsletter feature as well as the exit intent, which is really useful. Review collected by and hosted on G2.com.

What do you dislike about Privy?

The support at the beginning wasn't hugely there; we had a little help, but it was one session, and we never heard from our 'account' person afterward apart from to increase our subscription. Review collected by and hosted on G2.com.

Ebony R.
ER
Ebony R.
CEO
Small-Business (50 or fewer emp.)
"Great Service"
5/5
What do you like best about Privy?

I love the service, Andrew took the time out to help me set up my email campaigns and settings. Our sales have been soaring with our abandon cart email in place. Thank you Privy, we are a loyal customer forever! Review collected by and hosted on G2.com.

What do you dislike about Privy?

Nothing, the program is amazing. I would not change anything about this program as of now. Review collected by and hosted on G2.com.

KS
Khaled S.
O
Small-Business (50 or fewer emp.)
"Very useful app to use with my Shopify store, it increases my conversions."
4.5/5
What do you like best about Privy?

Rewarding my customers by leaving a review, because it's a win win for me. I get a new review and another sale. Review collected by and hosted on G2.com.

What do you dislike about Privy?

I think it could probably be a little bit more user friendly, took me a while to be able to navigate the app. Review collected by and hosted on G2.com.

Brown B.
BB
Brown B.
Marketing Director
Small-Business (50 or fewer emp.)
"Privi has helped us grow significantly."
4.5/5
What do you like best about Privy?

We like the clear layout and performance metrics of our email campaigns and the dynamic and much-used email collector, the discount wheel has proved to be very effective. Review collected by and hosted on G2.com.

What do you dislike about Privy?

There isn't too much to dislike though I can see Privi moving into the territory of Klavio. Privi has a cleaner framework (in my opinion) than Klavio though the email could be more robust still.

I would also like to see a larger variety of email collection options, the wheel is good though I'm looking at more interesting options in the future. Review collected by and hosted on G2.com.

Marjan K.
MK
Marjan K.
Director
Small-Business (50 or fewer emp.)
"Boost to my business!"
5/5
What do you like best about Privy?

The functionality of Privy and the ease in reaching out to my contacts. Review collected by and hosted on G2.com.

What do you dislike about Privy?

It can be more user-friendly down the road and even an app if possible. Review collected by and hosted on G2.com.

Verified User in Sporting Goods
AS
Verified User in Sporting Goods
Small-Business (50 or fewer emp.)
"Great App. Tons of uses!"
5/5
What do you like best about Privy?

I like the ease of use for doing the things that are necessary for my business to succeed. I also like the data tracking it has, as I'm definitely a data person. Review collected by and hosted on G2.com.

What do you dislike about Privy?

The only complaint I have about the app is that I can't schedule an exact time for a newsletter to send. I have product releases that are supposed to release at a particular time, and privy only allows scheduling for "around" a time. So if privy sends the email out 5 minutes early(which has happened), customers rush to the site to buy the new product, but it isn't live yet. I could schedule it for a later time, but then miss out on sales as other places would have already sent an email blast by then, and the customer may buy from competitors instead. Review collected by and hosted on G2.com.

BR
Braeden R.
Owner
Small-Business (50 or fewer emp.)
"Privy has helped grow our ecom!"
4.5/5
What do you like best about Privy?

The customer service. Attentive from the jump Review collected by and hosted on G2.com.

What do you dislike about Privy?

Limited features on newsletter. Would like to see more defined targetting Review collected by and hosted on G2.com.

Crystin E.
CE
Crystin E.
Founder
Small-Business (50 or fewer emp.)
"Great addition to my site!"
5/5
What do you like best about Privy?

I love how easy the Privy website is. The website is easy and user-friendly. The campaign creation process makes it simple to choose and design— a great site to use. Review collected by and hosted on G2.com.

What do you dislike about Privy?

The only thing to dislike about Privy is the nothing. I find it simple, if others are more creative, I don't see an option to customize original work, but I don't need to be that creative. Review collected by and hosted on G2.com.

David R.
DR
David R.
Senior Marketer
Small-Business (50 or fewer emp.)
Business partner of the seller or seller's competitor, not included in G2 scores.
"Great marketing tool."
4/5
What do you like best about Privy?

Privy's services work excellent. It is extremely easy to customize emails, texts, and pop-ups. A must tool for subscribing new customers. Review collected by and hosted on G2.com.

What do you dislike about Privy?

The only thing that I complain about Privy is the pricing. Compared to Klaviyo, another platform we have used is a little bit pricier while they offer pretty much the same marketing services. Review collected by and hosted on G2.com.

SM
Suzy M.
Owner
Small-Business (50 or fewer emp.)
"One of the best assets to my business"
5/5
What do you like best about Privy?

I like how responsive they are. They set up a welcome call to make sure that I knew how to do everything and are always looking for ways to improve. Review collected by and hosted on G2.com.

What do you dislike about Privy?

Some parts of the interface could be easier to use. Review collected by and hosted on G2.com.