Verified User in Airlines/Aviation
AA
Verified User in Airlines/Aviation
Small-Business (50 or fewer emp.)
"Love it"
5/5
What do you like best about Privy?

easy to use and easy to learn, it's one of those things you set and forget Review collected by and hosted on G2.com.

What do you dislike about Privy?

Honestly, so far I like everything, what I didn't like was because I was doing it wrong, and they helped me correct my mistake. Review collected by and hosted on G2.com.

FL
Fiona L.
CEO
Small-Business (50 or fewer emp.)
"Been Using Since Forever"
5/5
What do you like best about Privy?

It's very easy to use. They send emails to me that are very very helpful too. Their tips are the only emails I look forward to on a regular basis.

They also set up free meetings with you to set up or optimize your campaigns Review collected by and hosted on G2.com.

What do you dislike about Privy?

It can get a bit pricy if you have a large list but it's worth it if you get regular sales. Review collected by and hosted on G2.com.

Verified User in Sports
US
Verified User in Sports
Small-Business (50 or fewer emp.)
"Grew my customer list so fast!"
5/5
What do you like best about Privy?

The different pop-up and email features are excellent tools for growing my mailable customer list, and I love how abandoned cart and follow-up emails send automatically with no action needed from me. The pop-up discount has already generated over $2k of revenue for me. Review collected by and hosted on G2.com.

What do you dislike about Privy?

The tool for creating the pop-ups isn't the most user friendly, and more fonts and styles would be an improvement to further customize how it looks. More options for post-purchase emailing would also be nice. Review collected by and hosted on G2.com.

Jovanna R.
JR
Jovanna R.
Owner
Small-Business (50 or fewer emp.)
"Privy Is for Small Businesses"
4.5/5
What do you like best about Privy?

Having an Onboarding Agent who assists you! Review collected by and hosted on G2.com.

What do you dislike about Privy?

That my text list did not transfer over. Review collected by and hosted on G2.com.

DH
Dennis H.
Co-founder
Small-Business (50 or fewer emp.)
"An e-commerce essential tool"
5/5
What do you like best about Privy?

Privy offers seamless integration with our Shopify store. It was easy to install and the services it offers - email pop-up, free shipping bar, and the email sequences like cart saver emails, welcome series, abandoned cart, customer winback, etc. are comprehensive. Each of these has a value-add benefit to our store, helping us to connect deeper with our prospects and customers.

In addition, the Privy team is accessible for questions and problem solving. Quick, friendly help is greatly appreciated! Review collected by and hosted on G2.com.

What do you dislike about Privy?

It would be great if there were established campaign flows - for example, a welcome series of three emails that flow one to the other at a user-defined interval. Right now, we have to create two separate email campaigns and time them separately. It would just be more convenient if there was a flow structure available. Review collected by and hosted on G2.com.

Verified User in Apparel & Fashion
AA
Verified User in Apparel & Fashion
Small-Business (50 or fewer emp.)
"Privy has made me a lot of sales!"
5/5
What do you like best about Privy?

I create all my newsletters on Privy. It is straightforward to use and is extremely professional-looking. My customers can shop directly from the newsletter. The delivery and engagement reports are helpful. I also use the abandoned cart email- which has made me quite a few sales! Review collected by and hosted on G2.com.

What do you dislike about Privy?

I had a problem with my discount codes. One says 15% off, and one says 10% off, and I can't figure out how to resolve the issue. Review collected by and hosted on G2.com.

William J.
WJ
William J.
Founder
Small-Business (50 or fewer emp.)
"Great piece of software!"
5/5
What do you like best about Privy?

Privy is really simple and easy to use! It takes no time at all to integrate and walks you through how to create different types of email marketing campaigns. Privy's support is also second to none - one of their team gets back to you promptly and won't stop communicating with you until the issue is solved!

I would highly recommend to anyone running an e-commerce store. Review collected by and hosted on G2.com.

What do you dislike about Privy?

I would like the ability to send more general emails with different automation workflows. I know Shopify has some of their own email sequences for things such as order dispatched etc. But I would ideally like them all to come from the same source and be in the exact same format.

(privy may already have this functionality; I am just currently unaware). Review collected by and hosted on G2.com.

Laken B.
LB
Laken B.
C
Small-Business (50 or fewer emp.)
"I love it. Best marketing app I ever found."
5/5
What do you like best about Privy?

The options. They have many templates. Email and SMS combined. It's simple to find what pop up your looking for. To customize it the way you want to and they offer to send thank you emails once someone signs up. Every other app I found its complicated or everything is separate. Review collected by and hosted on G2.com.

What do you dislike about Privy?

I haven't actually found a downside yet and I've been using for 2-3 months now. I'll update a review once I find something I dislike about this app. But I highly doubt that I will. Review collected by and hosted on G2.com.

Hulubre A.
HA
Hulubre A.
Founder
Small-Business (50 or fewer emp.)
"Privy generated us multi-figures in revenue"
5/5
What do you like best about Privy?

Privy has generated us almost 6 figures in revenue with just 2 campaigns alone! They did not take nearly as much effort to create and have definitely paid off themselves. Review collected by and hosted on G2.com.

What do you dislike about Privy?

One thing that is missing is a greater number of options available on the free plan. Review collected by and hosted on G2.com.

CG
Celeste G.
Shop owner
Small-Business (50 or fewer emp.)
"Amazing program"
5/5
What do you like best about Privy?

Everything, it's easy to use and it works very well, it has made me money, on sales I could have lost. Review collected by and hosted on G2.com.

What do you dislike about Privy?

Nothing , I like everything about it, it's making me money what's there not to like about it? Review collected by and hosted on G2.com.