I love how easy it is to set up, is very professional, and works efficiently. Besides, they send you updates and ways to improve your site by using its features. Review collected by and hosted on G2.com.

I am still learning how to use all its features since I am a non-tech person, but so far is a good app. I have not been able to find any dislikes yet. Will keep working with it. I would love to have though the option of asking for reviews in the email campaign for recurring customers, I have not been able to find this feature yet. Review collected by and hosted on G2.com.

Ease of Use

App performs multiple tasks

Customer Service helpful & efficient Review collected by and hosted on G2.com.

nothing- When I first used Privy, I signed up for the free version- After using it for 30 days, I switched to a monthly payment plan since it was so beneficial. Review collected by and hosted on G2.com.

I like how easy it is to use because I am not a genius when it comes to functions and features that are needed to survive and thrive online in 2022 and beyond. Review collected by and hosted on G2.com.

I have yet to actually see a downside. I guess when I have not logged in for a while I sturggle to navigate but I think thats just the learning curve anything would have. Review collected by and hosted on G2.com.

I love how it helps me automate my email marketing. When new people sign up for my popups they are automatically put into my welcome email sequence, which warms them up and often leads them to ordering!

The Newsletters are a great way to keep in touch with my customers, and remind them of any sales or updates on the brand! Review collected by and hosted on G2.com.

So far I am really liking it!!No problems thus far Review collected by and hosted on G2.com.

The pop up functionality is better than any I've seen! The ability to design and target pop ups is great, as well as the cart saver features and the fact it captures abandoned carts earlier than any other pop up Review collected by and hosted on G2.com.

I don't like how they haven't integrated fully with Recharge and subscription discounts. The in-Privy discount creation is pretty basic! Also we stopped using email with them because the unsubscribe button wasn't working and we had a lot of annoyed subscribers who kept receiving our emails. They weren't able to resolve this so we moved to Klaviyo Review collected by and hosted on G2.com.

The app has been pretty easy to use thus far. So far its been amazing. Everything makes you feel like a pro. Anything you don't know how to do or use its easy to find the answers online. Overall 5/5 Review collected by and hosted on G2.com.

If we can get to customize all the take action and the opt in box has lot of details. so couldn't use that. Review collected by and hosted on G2.com.

Using Privy for my two stores from last 2 years and am happy with all the functionality Review collected by and hosted on G2.com.

The dashboard can be improved more. need more work in the dashboard so that it will be easy to understand for each and every one. Review collected by and hosted on G2.com.

Automated emails are sent to my inbox daily on campaign performance. Also, responsive support team. Review collected by and hosted on G2.com.

The dashboard is a little outdated. I also wish I could export performance WoW, MoM easily Review collected by and hosted on G2.com.

Privy tools are quiet good but what I like most is all the help you recieve to implement and get the most out of them. The learnimg center and article are awesome. Review collected by and hosted on G2.com.

The User interface of the app is not the absolute best. But with a little patience tasks can be done just fine, and the results on increased revenue make it worth it. Review collected by and hosted on G2.com.

Privy is easy to use without much experience. Their customer service is what sets them apart. They are not just an email marketing platform but they have so many cart saving campaigns that make the platform even better. Highly recommend privy over mailchimp any day! Review collected by and hosted on G2.com.

I'm not sure that we dislike anything. Maybe it would be nice to be able to customize pop ups, cart saving campaigns and emails even further to truly represent each brands identity. Review collected by and hosted on G2.com.