It's very easy to create pop-ups, banners and other marketing elements. I can have any team member create them in minutes. Review collected by and hosted on G2.com.

So many tools to choose from.. sometimes it takes a moment to find just the right one for the promotion we're running. Review collected by and hosted on G2.com.

I use Klaviyo for email marketing and Privy for email capture and notifications on our website. They look good both on mobile and desktop. I can quickly build custom forms that trigger based on a website visitor's behavior. Bonus: They have excellent customer service. Review collected by and hosted on G2.com.

Limited reporting. I have to manually export data on a monthly basis to analyze how our email capture forms are performing. Review collected by and hosted on G2.com.

The template setup is easy to use and personalized with colors to fit the email theme! The automation is also great because I don't have to send emails every time manually. Popups automatically capture customer emails and get sign-ups.. easy to close the window if they choose to decline. Review collected by and hosted on G2.com.

I had SOME minor issues when setting up coupons in emails. This process could be a little easier, although I get the tracking purposes behind sending customers different and unique codes. (You can turn this off! That was my minor issue) Review collected by and hosted on G2.com.

We utilize Privy's special technology for their pop-ups and email/SMS capture. It has been the best way for our business to capture contact information from our customers - way better than shopify's native capture or even klaviyo's capture. Review collected by and hosted on G2.com.

I do not dislike anything about Privy. We primarily utilize Privy for their pop-ups and abandoned cart emails, but do not utilize much of the rest of their suite. Review collected by and hosted on G2.com.

We have loved our transition to Privy- it has replaced 2 other softwares we used to use for marketing- saving us hundreds of dollars and making us thousands in return- literally. The onboarding makes it easy to understand and use. Review collected by and hosted on G2.com.

So far, the segmentation of customers. We are B2B and B2C and it's hard for privy to pick up which type of customer it is. But we've worked around by using privy for general marketing and not pricing or product-specific promotions Review collected by and hosted on G2.com.

While social media is big, the reach on social media to get to my customers can be incredibly difficult unless I am paying to boost posts. Being able to email my customers who've signed up for newsletters directly with promos or updatres is HUGE and helps increase my income. Since I started using Privy, my sales have gone up far beyond what I had expected. In addition, it doesn't cost much. I don't use all the features, but I replaced my Shopify Cart Saver with the Privy one, and I like it way better. It's so much more personalized. I also use a welcome discount pop-up, but by far, the newsletters are my most significant use. Review collected by and hosted on G2.com.

The only thing is the ease of use when editing or creating new items, mainly the pop-ups. I have a hard time navigating the edit features of the actual pop-up itself, but overall, I have pretty much figured it out now.

To be frank, my dislikes are far, far, far less of a big deal. I'm pretty happy overall. Review collected by and hosted on G2.com.

I've struggled to get subscribed email customers and abandon cart recovery for years. After signing up for a monthly plan, my onboarding rep developed and reviewed a beginner setup along with resources to dig deeper. After turning these features on, I began to see results immediately. I am seeing my customer list grow, and conversions are trending up. I've even recovered an abandoned cart which had been years since that has happened. I am very pleased with Privy and my decision to sign on for services beyond the free plan. Review collected by and hosted on G2.com.

Some technical suggestions took me a while to set up, but they were important and beneficial, and the support team guided me through how to complete them. Review collected by and hosted on G2.com.

I love that privy has good templates to use Review collected by and hosted on G2.com.

sometimes it can be a bit confusing(for me at least) using some of the templates when creating emails. Review collected by and hosted on G2.com.

The open-ended nature of the platform lets us customize our on-site displays not only to drive conversion but to alert customers to changes, closures, and anything we need to communicate. Review collected by and hosted on G2.com.

It would be nice if the connection with BigCommerce were a little more full-fledged (parity with Shopify). Review collected by and hosted on G2.com.

easy to use and easy to set up. Plus it works. Review collected by and hosted on G2.com.

the integration to zapier was a little time consuming, but we figured it out. Review collected by and hosted on G2.com.