Prisync Reviews (169)

Reviews

Prisync Reviews (169)

4.7
169 reviews

What do users say?

Generated using AI from real user reviews
Users consistently praise the exceptional customer support and ease of use of the software, highlighting how quickly the team resolves issues and assists with setup. The intuitive interface and real-time pricing updates help businesses stay competitive in their markets. However, some users note that the system occasionally struggles with certain competitor URLs, which can lead to inaccuracies.

Pros & Cons

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Verified User in Construction
AC
Verified User in Construction
Enterprise (> 1000 emp.)
"Prisync is great!"
5/5
What do you like best about Prisync?

I've recently started with Prisync, and they've been very accomodating to all our business needs. The software is relatively easy to navigate. When I was vetting multiple companies in this industry, Prisync is one of the few with software that can self-service. For me, I appreciated that I don't like having to rely on others for small things (I don't like waiting), and in eCommerce, an industry that moves quickly you need to respond just as quick. Review collected by and hosted on G2.com.

What do you dislike about Prisync?

If you don't specify/limit the results, the competitor's data can be pretty broad and a lot to sort through, and some of the pricing results may not corrispond with your items.

If your company operates off of an API with your eCommerce site, the web crawlers can be a bit much on the API hits which creates enormous logs that can bog down your back end system; however, Prisync was able to change the frequency and the timing of the crawls which helped our system Review collected by and hosted on G2.com.

Verified User in Health, Wellness and Fitness
UH
Verified User in Health, Wellness and Fitness
Small-Business (50 or fewer emp.)
"Easy to use!"
5/5
What do you like best about Prisync?

You can get competitors prices in a few hours and be told daily of any change. Review collected by and hosted on G2.com.

What do you dislike about Prisync?

Nothing to say. The team is really great and helps to get the results, even when it's difficult to do it. Review collected by and hosted on G2.com.

İA
İrem A.
Bid management
Mid-Market (51-1000 emp.)
"Very efficient"
5/5
What do you like best about Prisync?

Integration to our systems makes our work much easier. Review collected by and hosted on G2.com.

What do you dislike about Prisync?

The manual match feature would be better if there was no extra charge. Review collected by and hosted on G2.com.

SF
Steve F.
Ecom Manager
Small-Business (50 or fewer emp.)
"Extremely useful platform for price tracking (plus exceptional customer support!)"
5/5
What do you like best about Prisync?

Being able to access near real-time price updates is incredibly useful. The platform presents this information in an easy-to-understand format that makes it easy to interpret, report on and make informed, commercial decisions. Review collected by and hosted on G2.com.

What do you dislike about Prisync?

Updating tags and other attributes for previously uploaded products would be useful. That said, the team have offered fantastic support in helping with this aspect and have also said it is something that is in their development pipeline. Review collected by and hosted on G2.com.

MD
Minh Anh D.
Data Analyst
Mid-Market (51-1000 emp.)
"EFFICIENT TOOL FOR TRACKING PRICE- PERFECT CUSTOMER SERVICE"
5/5
What do you like best about Prisync?

Prisync's team support very quickly, they meet almost the requirement. They follow up on the existing issues by e-mail and the the problem can be sloved quickly by chatting through chat box. Besides, the portal is very user-friendly, making it simple to make any changes needed for the registered items. Review collected by and hosted on G2.com.

What do you dislike about Prisync?

Be able to dowload uploaded linked that will be perfect Review collected by and hosted on G2.com.

NV
Nick V.
S
Mid-Market (51-1000 emp.)
"Efficient tool for tracking price and stock changes"
3.5/5
What do you like best about Prisync?

It provides and overview of key competing products so I can benchmark my own product to make sure they are competitive in terms of pricing and to some extent availability. Review collected by and hosted on G2.com.

What do you dislike about Prisync?

It took long to get it set up thy way I wanted in terms of notifications, e-mail frequency etc. The standard set-up/view should be simplified. Review collected by and hosted on G2.com.

Verified User in Consumer Goods
UC
Verified User in Consumer Goods
Small-Business (50 or fewer emp.)
"Prisync is a very well made piece of kit with great customer service"
4/5
What do you like best about Prisync?

Prisync does all that the competitors do in a much easier way to get set up and running. Also their customer service team is super helpful and fast at solving problems. Review collected by and hosted on G2.com.

What do you dislike about Prisync?

Its hard to get prices with a MPN (manufacturing product number) Review collected by and hosted on G2.com.

Pao Yee P.
PP
Pao Yee P.
Ecomm Exec
Small-Business (50 or fewer emp.)
"Great system, all of our needs are met as everything is customizable."
5/5
What do you like best about Prisync?

Prisync’s interface is very user friendly and it really helps us to monitor our resellers closely as we are now able to access near real-time price updates. What we like the most is that the customer service is very professional. Special thanks to Mustafa and the team for always providing us with immediate help on all enquiries. We would highly recommend this platform to anyone interested in analyzing listings, availability, and price deviations for your products and customers as well as your competitors. Bravo to Prisync and thank you! Review collected by and hosted on G2.com.

What do you dislike about Prisync?

So far, we do not encounter any problem while using the system Review collected by and hosted on G2.com.

Verified User in Internet
AI
Verified User in Internet
Small-Business (50 or fewer emp.)
"Great pricing product and even better service"
5/5
What do you like best about Prisync?

Prisync is very easy to use once it is set up. The smart price function and automated monitoring work like a charm. Even when stuck, the support answers within 90 seconds and is very polite. The daily reports help in manual pricing decisions and show who is the main competitor. Review collected by and hosted on G2.com.

What do you dislike about Prisync?

Since Prisync has no ready-made plugin for shopware, we had to develop our own intake for the collected information. The needed API from Prisync was booked additionally. Review collected by and hosted on G2.com.

Sam Z.
SZ
Sam Z.
Vice President
Small-Business (50 or fewer emp.)
"Prisync is a great tool for ecommerce companies"
5/5
What do you like best about Prisync?

Prisync does a great job of keeping us up to date of price changes made by our competitors. The daily email summaries are very helpful for us to see what changed. Review collected by and hosted on G2.com.

What do you dislike about Prisync?

Prisync has been great so far for us, we don't have any complaints. Our internal team is working on some updates and we're hoping to be integrated with their API soon. Review collected by and hosted on G2.com.