Prisync Reviews (169)

Reviews

Prisync Reviews (169)

4.7
169 reviews

What do users say?

Generated using AI from real user reviews
Users consistently praise the exceptional customer support and ease of use of the software, highlighting how quickly the team resolves issues and assists with setup. The intuitive interface and real-time pricing updates help businesses stay competitive in their markets. However, some users note that the system occasionally struggles with certain competitor URLs, which can lead to inaccuracies.

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Verified User in Retail
AR
Verified User in Retail
Small-Business (50 or fewer emp.)
"Excellent Price Monitoring App"
5/5
What do you like best about Prisync?

Helpful customer service for onboarding, very reasonable pricing and an overall excellent app for price monitoring. Review collected by and hosted on G2.com.

What do you dislike about Prisync?

None that we've come across - Prisync does exactly what we expected. Review collected by and hosted on G2.com.

Verified User in Warehousing
UW
Verified User in Warehousing
Small-Business (50 or fewer emp.)
"Works really well and saves us time!"
5/5
What do you like best about Prisync?

Its working fast and looks clean + is easy 2 use. Review collected by and hosted on G2.com.

What do you dislike about Prisync?

The info out of the competitor check in Google isn't always right and is still a point to improve. Review collected by and hosted on G2.com.

MW
Mary W.
Operations Manager
Small-Business (50 or fewer emp.)
"Fantastic Team!"
5/5
What do you like best about Prisync?

Nothing is too much for the team; they are always trying their best to accommodate us to make Prisync work the way we need. Review collected by and hosted on G2.com.

What do you dislike about Prisync?

We are still quite new to using Prisync and I currently do not have any negative feedback. Review collected by and hosted on G2.com.

DB
David B.
B
Mid-Market (51-1000 emp.)
"Delivers good quality results and helps us to track prices"
4/5
What do you like best about Prisync?

We are a manufacturer, and we use the tool to track the prices of our customers and competitors. We get a great insight into it and can track price changes and out of stock situations. It gives you a secure feeling in your daily work. Review collected by and hosted on G2.com.

What do you dislike about Prisync?

Before you can start to work with the product, you need to implement your products in prisync. This is very time consuming. I think there could be a better solution. Review collected by and hosted on G2.com.

Alexandra-Nicoleta A.
AA
Alexandra-Nicoleta A.
Purchasing Manager
Small-Business (50 or fewer emp.)
"Prisync is very helpful, I highly recommend it."
5/5
What do you like best about Prisync?

It's very easy to work/upload info and get reports. Review collected by and hosted on G2.com.

What do you dislike about Prisync?

Until now, everything was ok.

But maybe the report area can be improved, to receive more insights. Review collected by and hosted on G2.com.

Verified User in Computer Hardware
AC
Verified User in Computer Hardware
Small-Business (50 or fewer emp.)
"Prisync provides great value for listings, availability and price deviations"
4/5
What do you like best about Prisync?

Prisync is a great tool for analyzing the listings, availability, and price deviations of our products at our resellers globally. The portal is very user-friendly, making it simple to make any changes needed for the registered items. It also provides great value to add competitor products to compare the prices and stock availability. Additionally, the support from Prisync has been excellent when setting up the accounts, making customized solutions and for technical issues. I would highly recommend this tool to anyone interested in analyzing listings, availability, and price deviations for your products and customers as well as your competitors. Review collected by and hosted on G2.com.

What do you dislike about Prisync?

The onboarding of the items was very time-consuming, and it took many months before the accounts retrieved the correct data. This required a lot of work from our side, and many issues were identified at different websites, either by how the stock information is retrieved, prices that differ, or that the URL is not retrieved at all due to technical 'blockers' at the resellers' websites. This was however not identified by Prisync but from our team, and we have had to spend many hours sending feedback and following up on the errors for each account. Additionally are the excel reports that are sent on a daily base very extensive and sometimes differ compared to the information on the website. Some Excel skills of your own is recommended to get full value of the data retrieved by the tool. Review collected by and hosted on G2.com.

Verified User in Retail
UR
Verified User in Retail
Small-Business (50 or fewer emp.)
"Very clear and easy to use!"
4.5/5
What do you like best about Prisync?

Prisync is very easy to use. The support staff is kind and helpful if you need help with something. It is a great tool to track price information and we find it very helpful when doing pricing actions. It is nice that they also have solutions for multicurrency webshops. Review collected by and hosted on G2.com.

What do you dislike about Prisync?

Sometimes there are problems with the links (price shown wrong or information not received from link) Review collected by and hosted on G2.com.

Saša O.
SO
Saša O.
Director Of Business Development
Mid-Market (51-1000 emp.)
"Great Service with great support"
5/5
What do you like best about Prisync?

Prisync is simply reliable and has great support on top of fact that it is simple to use. You are never left alone. Review collected by and hosted on G2.com.

What do you dislike about Prisync?

Pretty much nothing. There can always be some room for improvement but it is more personal opinion than functional. Review collected by and hosted on G2.com.

Verified User in Hospital & Health Care
AH
Verified User in Hospital & Health Care
Small-Business (50 or fewer emp.)
"Nice tool and excellent support team"
4.5/5
What do you like best about Prisync?

The reactivity and knowledge of the team Review collected by and hosted on G2.com.

What do you dislike about Prisync?

The process to import new products or change existing products Review collected by and hosted on G2.com.

Verified User in Automotive
AA
Verified User in Automotive
Small-Business (50 or fewer emp.)
"Good and reactive team, Always available to exchange and adapt the tool. thank you !!"
4/5
What do you like best about Prisync?

I like the functionalities of the platform. It's really useful to be able to track the activities of competitors Online. Marketplaces are really important in our market and it was interesting to be able to track prices as well. Review collected by and hosted on G2.com.

What do you dislike about Prisync?

The price is a bit high. it takes time to set up as we need to put the Links of other competitors Review collected by and hosted on G2.com.