Prisync Reviews (169)

Reviews

Prisync Reviews (169)

4.7
169 reviews

What do users say?

Generated using AI from real user reviews
Users consistently praise the exceptional customer support and ease of use of the software, highlighting how quickly the team resolves issues and assists with setup. The intuitive interface and real-time pricing updates help businesses stay competitive in their markets. However, some users note that the system occasionally struggles with certain competitor URLs, which can lead to inaccuracies.

Pros & Cons

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JS
Jeff S.
eCommerce Division Manager
Retail
Small-Business (50 or fewer emp.)
"Great software - great company and support"
5/5
What do you like best about Prisync?

They are very willing to help you solve problems. Gathering prices from competitors can be complicated - and Prisync goes above and beyond do help you when you run into road blocks. Review collected by and hosted on G2.com.

What do you dislike about Prisync?

I don't have any complaints about Prisync. Review collected by and hosted on G2.com.

JC
John C.
Mid-Market (51-1000 emp.)
"Excellent Service & Support"
4.5/5
What do you like best about Prisync?

We've been using Prisync for about 3 years and they've been brilliant to deal with the whole way through. Their support is faultless and the platform itself is very intuitive to use and maintain. Review collected by and hosted on G2.com.

What do you dislike about Prisync?

Prisync struggles to pull pricing from some of our competitors and occasionally incorrect prices are shown. For the most part Prisync will quickly fix these types of issues. Review collected by and hosted on G2.com.

Emin D.
ED
Emin D.
Brand Executive
Mid-Market (51-1000 emp.)
"Fast solution, excellent experience"
5/5
What do you like best about Prisync?

Fastest solution ever, excellent experience. Especially thanks to Mr. Tuluhan for his big support. Review collected by and hosted on G2.com.

What do you dislike about Prisync?

Nothing. Everythings so smooth and fine. Review collected by and hosted on G2.com.

MF
Michael F.
Small-Business (50 or fewer emp.)
"Effective and beneficial price monitoring software"
5/5
What do you like best about Prisync?

The real-time insights Prisync provides to our team are tremendously beneficial. Review collected by and hosted on G2.com.

What do you dislike about Prisync?

Greater customisation of the Dashboard to fit individual users' needs would be an improvement. Review collected by and hosted on G2.com.

NB
Nikki B.
Small-Business (50 or fewer emp.)
"Useful Product"
5/5
What do you like best about Prisync?

Have found to be a useful product with good responsive support Review collected by and hosted on G2.com.

What do you dislike about Prisync?

At the moment I have not found anything to dislike Review collected by and hosted on G2.com.

Brandon R.
BR
Brandon R.
Sales Manager
Small-Business (50 or fewer emp.)
"Good product great service"
5/5
What do you like best about Prisync?

The service and support is very good :) The system works well and does what it says on the tin. Tuluhan is a great help. Review collected by and hosted on G2.com.

What do you dislike about Prisync?

That you have to upgrade package to be able to compare viarant products. Review collected by and hosted on G2.com.

Alessandro T.
AT
Alessandro T.
Project Manager
Small-Business (50 or fewer emp.)
"Excellent service"
5/5
What do you like best about Prisync?

The platform is simple and intuitive!

The daily report is very useful and well structured

Fast and efficient assistance Review collected by and hosted on G2.com.

What do you dislike about Prisync?

Faster resolution of broken report Url Review collected by and hosted on G2.com.

AC
Adrian C.
Project Manager
Mid-Market (51-1000 emp.)
"Prisync is ok but there are times when it takes the wrong prices from the product page."
4/5
What do you like best about Prisync?

I like the fact that it is easy to use and has a friendly interface. Review collected by and hosted on G2.com.

What do you dislike about Prisync?

As I already said there are times when I get the wrong ones from the product page. Also the filters in the products tab do not work. Please check them. Review collected by and hosted on G2.com.

Verified User in Retail
UR
Verified User in Retail
Mid-Market (51-1000 emp.)
"Excellent technical support, easy to set up with our system."
4/5
What do you like best about Prisync?

Easy-to-use tool, complete reports and simple-easy-to-read price reports across competitors and products.

The prisync team has been supportive and looked for alternatives to make the tool work and suit our needs. Review collected by and hosted on G2.com.

What do you dislike about Prisync?

The channel-based price scrap doesn't match many products in our case, but this can be fixed by manually importing the missing urls.

The prisync team can help do this. Review collected by and hosted on G2.com.

Verified User in Retail
AR
Verified User in Retail
Mid-Market (51-1000 emp.)
"Great experience, helped us setup custom matching and platform is simple to use!"
5/5
What do you like best about Prisync?

Simple interface and easy to use. Made it quick each week to do a quick review of competitor pricing. Review collected by and hosted on G2.com.

What do you dislike about Prisync?

Barcodes are required to get automatic matching Review collected by and hosted on G2.com.